Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
40 Seats and Restraints
Airbags supplement the protection provided
by seat belts by distributing the force of the
impact more evenly over the
occupant's body.
Rollover capable roof-rail airbags are
designed to help contain the head and chest
of occupants in the outboard seating
positions in the first, second, and third rows,
if equipped. The rollover capable roof-rail
airbags are designed to help reduce the risk
of full or partial ejection in rollover events,
although no system can prevent all such
ejections.
But airbags would not help in many types
of collisions, primarily because the
occupant's motion is not toward those
airbags. SeeWhen Should an Airbag Inflate?
0 39.
Airbags should never be regarded as
anything more than a supplement to seat
belts.What Will You See after an
Airbag Inflates?
After frontal and seat-mounted side impact
airbags (if equipped) inflate, they quickly
deflate, so quickly that some people may
not even realize the airbags inflated.
Roof-rail airbags (if equipped) may still be at
least partially inflated for some time after
they inflate. Some components of the airbag
module may be hot for several minutes. For
location of the airbags, see Where Are the
Airbags? 037.
The parts of the airbag that come into
contact with you may be warm, but not too
hot to touch. There may be some smoke
and dust coming from the vents in the
deflated airbags. Airbag inflation does not
prevent the driver from seeing out of the
windshield or being able to steer the
vehicle, nor does it prevent people from
leaving the vehicle.
{Warning
When an airbag inflates, there may be
dust in the air. This dust could cause
breathing problems for people with a
history of asthma or other breathing
trouble. To avoid this, everyone in the
vehicle should get out as soon as it is
safe to do so. If you have breathing
problems but cannot get out of the
vehicle after an airbag inflates, then get
fresh air by opening a window or a door.
If you experience breathing problems
following an airbag deployment, you
should seek medical attention.
The vehicle has a feature that may
automatically unlock the doors (if equipped
with power door locks), turn on the interior
lamps and hazard warning flashers, and shut
off the fuel system after the airbags inflate.
The feature may also activate, without
airbag inflation, after an event that exceeds
a predetermined threshold. After turning the
ignition off and then on again, the fuel
system will return to normal operation; the
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
154 Driving and Operating
Warning (Continued)
.Before touching the fill nozzle, touch a
metallic object to discharge static
electricity from your body.
.Fuel can spray out if the fuel cap is
opened too quickly. This spray can
happen if the tank is nearly full, and is
more likely in hot weather. Open the
fuel cap slowly and wait for any hiss
noise to stop, then unscrew the cap all
the way.
Turn the fuel cap counterclockwise to
remove. When refueling, hang the fuel cap
from the hook on the fuel door. Fully insert
and latch the fill nozzle, begin fueling.
{Warning
Overfilling the fuel tank by more than
three clicks of a standard fill nozzle may
cause:
.Vehicle performance issues, including
engine stalling and damage to the fuel
system.
.Fuel spills.
.Under certain conditions, fuel fires.
Be careful not to spill fuel. Wait five seconds
after you have finished pumping before
removing the fill nozzle. Clean fuel from
painted surfaces as soon as possible. See
Exterior Care 0233. Reinstall the cap by
turning it clockwise until it clicks. Push the
fuel door closed.
{Warning
If a fire starts while you are refueling, do
not remove the fill nozzle. Shut off the
flow of fuel by shutting off the pump or
by notifying the station attendant. Leave
the area immediately.
Caution
If a new fuel cap is needed, get the right
type of cap from your dealer. The wrong
type of fuel cap may not fit properly,
may turn on the malfunction indicator
lamp, and could damage the fuel system
and emissions system. See Malfunction
Indicator Lamp (Check Engine Light) 077.
Filling a Portable Fuel Container
{Warning
Never fill a portable fuel container while
it is in the vehicle. Static electricity
discharge from the container can ignite
the fuel vapor. You or others could be
badly burned and the vehicle could be
damaged. To help avoid injury to you
and others:
.Dispense fuel only into approved
containers.
.Do not fill a container while it is
inside a vehicle, in a vehicle's trunk, in
a pickup bed, or on any surface other
than the ground.
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
256 Customer Information
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, please dial the
national 711 relay service and contact
1-800-323-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading and Vehicle
Identification Number (VIN)
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
270 Connected Services
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped
with the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.