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244 Service and Maintenance
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle Inspection (MPVI)
completed by a GM dealer technician is a
maintenance assessment of your vehicle.
The benefit of the MPVI is to identify and
inform the customer of service items that
require immediate attention and those that
may require attention in the future.
The technician will perform the following
checks on your vehicle. For a complete list
of checks, inspections, and services, see your
dealer.
Some items may not apply to your vehicle
and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐Reset oil life monitor
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and connections
Systems, Fluids, and Visible Leak
Inspection
.Engine oil
.Transmission
.Drive axle
.Transfer case
.Engine cooling system
.Power steering, if equipped
.Fuel system
.Windshield washer fluid
Tire Inspection
.Tire pressure, tread depth, and wear
.Rotation, if applicable
.Alignment check, optional
.Reset tire pressure monitor
.Check tire sealant expiration date,
if equipped
.Check spare tire, if equipped
Brakes
.Check brake system
Visible and Functional Inspections
.Seat belt components
.Exhaust system
.Accelerator pedal
.Passenger compartment air filter,
if equipped
.Engine air filter
.Hoses
.Belts
.Shocks and struts
.Steering components
.Axle boots or driveshaft and u-joints
.Compartment lift struts, if equipped
.Floor mats secured, no interference with
pedals
.Horn
.Ignition lock, if equipped
.Starter switch
.Evaporative control system
Lubricate
.Chassis components
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Service and Maintenance 245
Special Application Services
.Vehicles with Dual Wheels: Check dual
wheel nut torque at 160, 1 600, and
10 000 km (100, 1,000, and 6,000 mi) of
driving. Repeat this service whenever a
tire/wheel is serviced or removed.
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See“Underbody Maintenance”
in Exterior Care 0233.
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246 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission (6-Speed Transmission) DEXRON-VI Automatic Transmission Fluid.
Automatic Transmission (8-Speed Transmission) DEXRON-HP Automatic Transmission Fluid.
Chassis Lubrication, Parking Brake Cable Guides Chassis lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System
0 183.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0179.
Hydraulic Brake System DOT 4 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood Hinges Multi-Purpose Lubricant, Superlube. See your dealer. Power Steering System GM Power Steering Fluid. See your dealer. Rear Axle See your dealer.
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
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Service and Maintenance 247
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification, can be obtained from your dealer.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 84612001 A3228C
Engine Oil Filter 12707246 PF63
Spark Plugs 12622441 41-114
Wiper Blades –56.0 cm (22 in) 25949887 —
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248 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed
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Customer Information 255
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and/or who use
Text Telephones (TTYs), Chevrolet is able to
assist. Please dial the national 711 relay
service and contact 1-800-833-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0249.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit chevrolet.com and create an account
today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
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260 Customer Information
Choose a reputable repair facility that uses
quality replacement parts. See“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 040.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many current and past model
year GM vehicles.
To order, call 1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt transmitters
/ receivers / systems that operate on a
radio frequency that complies with Part 15/
Part 18 of the Federal Communications
Commission (FCC) rules and with Innovation,
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Connected Services 271
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.chevrolet.com. Message and data rates
may apply.