Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 11
The remote vehicle start feature will not
operate if:
.The key is in the ignition.
.The hood is open.
.The hazard warning flashers are on.
.There is an emission control system
malfunction. SeeMalfunction Indicator
Lamp (Check Engine Light) 077.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.The vehicle is not in park.
.Two remote starts or a start with an
extension have already been provided.
To view available settings from the Driver
Information Center (DIC) press
Uto enter
the feature settings menu.
Door Locks
{Warning
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. When a door is locked,
the handle will not open it. The
chance of being thrown out of the
vehicle in a crash is increased if the (Continued)
Warning (Continued)
doors are not locked. So, all
passengers should wear seat belts
properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock the door from the inside, slide the
manual lever on the door down. To unlock
the door, slide the manual lever up.
From the outside, use the key.
If the vehicle is equipped with Keyless Entry,
seeRemote Keyless Entry (RKE) System
Operation 08.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 15
Rear Doors
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.To open the rear doors from the outside,
pull the handle toward you to open the
passenger side rear door first.
To open the driver side rear door, pull the
latch release at the inside edge of the door.
To close the rear doors, close the driver side
rear door first. Then close the passenger side
rear door. Check to make sure both doors
are completely closed.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
Arming the Alarm System
1. Close the side door/rear doors and the
hood. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm. Pressing
Qon the RKE transmitter
a second time will bypass the 30-second
delay and immediately arm the alarm
system.
The vehicle alarm system will not arm if the
doors are locked with the key or the manual
door lock.
The alarm will also be activated if a
passenger door, side door, rear door, or the
hood is opened without first disarming the
system. When the alarm is activated, the
turn signals flash and the horn sounds for
about 30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
134 Driving and Operating
The engine coolant heater can provide easier
starting and better fuel economy during
engine warm-up in cold weather conditions
at or below−18 °C (0 °F). Vehicles with an
engine coolant heater should be plugged in
at least four hours before starting.
An internal thermostat in the plug end of
the cord may exist which will prevent
engine coolant heater operation at
temperatures above −18 °C (0 °F).
To Use the Engine Coolant Heater
1. Turn off the engine.
2. Open the hood and unwrap the
electrical cord. The cord for the engine coolant heater is
on the driver side of the engine
compartment.
Check the heater cord for damage. If it is
damaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
(Continued)
Warning (Continued)
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
4. Before starting the engine, be sure to unplug and store the cord as it was
before to keep it away from moving
engine parts and prevent damage.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
174 Vehicle Care
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 44.
If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See Remote Vehicle Start 010. Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See
Maintenance Records
0 248.
Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact. Clear any snow from the hood before
opening.
To open the hood:
1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.
2. Go to the front of the vehicle and locate the secondary release lever under the
front center of the hood. Push the
secondary hood release lever upward to
release.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Vehicle Care 175
3. Lift the hood and release the hood proprod from its retainer, in the front of the
engine compartment. Securely insert the
rod end into the slot marked with an
arrow, on the underside of the hood. To close the hood:
1. Before closing the hood, be sure all filler caps are on properly, and all tools are
removed.
2. Lift the hood and remove the hood prop rod from the underside of the hood.
Return the prop rod to its retainer. The
prop rod must click into place when
returning it to the retainer to prevent
hood damage.
3. Lower the hood 20 cm (8 in) above the vehicle and release it. Check to make
sure the hood is latched completely.
Repeat this process with additional force
if necessary.
{Warning
Do not drive the vehicle if the hood is
not latched completely. The hood could
open fully, block your vision, and cause a
crash. You or others could be injured.
Always close the hood completely before
driving.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Vehicle Care 187
There is an engine coolant temperature
gauge on the vehicle's instrument cluster.
SeeEngine Coolant Temperature Gauge
0 74.
If the decision is made not to lift the hood
when this warning appears, but instead get
service help right away, see Roadside
Assistance Program 0256.
If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.
Then check to see if the engine cooling fans
are running. If the engine is overheating, the
fan should be running. If it is not, do not
continue to run the engine and have the
vehicle serviced.
See if the engine cooling fan speed increases
when idle speed is doubled by pushing the
accelerator pedal down. If it does not, the
vehicle needs service. Turn off the engine.If Steam is Coming from the Engine
Compartment
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
If No Steam is Coming from the Engine
Compartment
If an engine overheat warning is displayed
but no steam can be seen or heard, the
problem may not be too serious. Sometimes
the engine can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer. See “Driving on Grades”
under Trailer Towing 0159. If the overheat warning is displayed with no
sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest fan
speed. Open the windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or N (Neutral) and
let the engine idle.
If the engine coolant temperature gauge is
no longer in the overheat zone or an
overheat warning no longer displays, the
vehicle can be driven. Continue to drive the
vehicle slowly for about 10 minutes. Keep a
safe vehicle distance from the vehicle in
front. If the warning does not come back on,
continue to drive normally and have the
cooling system checked for proper fill and
function.
If the warning continues, pull over, stop, and
park the vehicle right away.
If there is still no sign of steam, push down
the accelerator until the engine speed is
about twice as fast as normal idle speed for
at least three minutes while parked. If the
warning is still on, turn off the engine until
it cools down.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Vehicle Care 229
Connection Points and Sequence
1. Discharged Battery Positive (+)Terminal
2. Good Battery Positive (+) Terminal
3. Good Battery Negative (−) Terminal
4. Discharged Battery Negative (−) Terminal
1. Check the other vehicle. It must have a12-volt battery with a negative ground
system.
Caution
If the other vehicle does not have a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
a vehicle that has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enough so the jumper cables can reach, but make sure
the vehicles are not touching each other.
If they are, it could cause a ground
connection you do not want. You would
not be able to start the vehicle, and the
bad grounding could damage the
electrical systems.
To avoid the possibility of the vehicles
rolling, set the parking brake firmly on
both vehicles involved in the jump start
procedure. Put the vehicles into P (Park).
If the other vehicle has a manual
transmission, put the vehicle into
N (Neutral) before setting the parking
brakes.
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting.
3. Turn off both vehicles. Unplug unnecessary accessories plugged into the
cigarette lighter or the accessory power
outlet. Turn off the radio and all lamps
that are not needed. This will avoid
sparks and help save both batteries.
4. Open the hoods and locate the positive (+) and negative (−) terminal
locations of the other vehicle.
On your van, use the unpainted radio
antenna bracket as a remote negative (−)
terminal.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Vehicle Care 237
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and the fuel door hinge
unless the components are plastic. Applying
silicone grease on weatherstrips with a clean
cloth will make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush dirt and debris from the
vehicle's underbody. Your dealer or an
underbody car washing system can do this.
If not removed, rust and corrosion can
develop.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. See
“Finish Care” previously in this
section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Before using
cleaners, read and follow all safety
instructions on the label. While cleaning the
interior, open the doors and windows to get
proper ventilation. Newspapers or dark
garments can transfer color to the vehicle’s
interior.
Caution
Immediately remove cleaners, hand
lotions, sunscreen, and insect repellent
from all interior surfaces or permanent
damage may result.
Caution
Use cleaners specifically designed for the
surfaces being cleaned to prevent
permanent damage to the vehicle. Apply
all cleaners directly to a cleaning cloth.
Do not spray cleaners on any switches or
controls.
When using liquid soap cleaners, follow the
directions on the specific cleaner or soap
solution for dilution instructions.
Caution
To prevent damage:
.Never use a razor or any other sharp
object to remove soil from any interior
surface
.Never use a brush with stiff bristles.(Continued)