Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Introduction 5
1.Air Vents 0118.
2. Driver Information Center (DIC) Buttons (Out of View). See Driver Information
Center (DIC) 082.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 093.
Windshield Wiper/Washer 068.
4. Horn 068.
5. Hazard Warning Flashers 093.
6. Instrument Cluster 072.
7. Shift Lever. See Automatic Transmission
0 137.
Manual Mode 0139 (If Equipped).
8. Climate Control Systems 0114.
9. Infotainment. See Overview098.
10. Power Outlets 070.
11. USB Port (If Equipped). See Auxiliary
Devices 0103.
12. Power Outlet 110/120 Volt Alternating Current. See Power Outlets 070.
13. Rear Heating System 0116 (If Equipped).
Lane Departure Warning (LDW) 0151 (If
Equipped).
Forward Collision Alert (FCA) System
0 148 (If Equipped). 14. Passenger Airbag On-Off Switch (If
Equipped). See Airbag On-Off Switch
0 41.
15. Traction Control/Electronic Stability
Control 0142.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul Mode 0140.
17. Steering Wheel Controls 067 (If
Equipped).
18. Steering Wheel Adjustment 066 (Out of
View), (If Equipped).
19. Parking Brake Release. See Parking Brake
0 141.
20. Cruise Control 0143 (If Equipped).
Fast Idle System 0133 (If Equipped).
21. Parking Brake 0141.
22. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 077.
23. Instrument Panel Illumination Control
094.
Dome Lamp Override. See Dome Lamps
0 94.
24. Exterior Lamp Controls 091.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Keys, Doors, and Windows 7
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, and all
locks.
See your dealer if a replacement key or
additional key is needed.
If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
If locked out of the vehicle, see
Roadside
Assistance Program 0256.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
36 Seats and Restraints
If the van is equipped with a sliding door,
the roof-rail airbag for the front outboard
passenger is separate from the roof-rail
airbag for the second and third row
passengers seated directly behind the
front outboard passenger. If the van is
equipped with a 60/40 swing-out door, a
single roof-rail airbag covers all three
seating positions.
Additionally:
.Vehicles that have a raised or modified
roof —such as school buses, ambulances,
vehicles with adaptive equipment for
mobility, and recreational vehicles —may
or may not be equipped with roof-rail
airbags.
.Vehicles with a GVWR above 4 536 kg
(10,000 lb) may be equipped with
roof-rail airbags.
All vehicle airbags have the word AIRBAG on
the trim or on an attached label near the
deployment opening.
For frontal airbags, the word AIRBAG is on
the center of the steering wheel for the
driver and on the instrument panel for the
front outboard passenger. For seat-mounted side impact airbags, the
word AIRBAG is on the side of the seatback
or side of the seat closest to the door.
For roof-rail airbags, the word AIRBAG is on
the ceiling or trim.
Airbags are designed to supplement the
protection provided by seat belts. Even
though today’s airbags are also designed to
help reduce the risk of injury from the force
of an inflating airbag, all airbags must
inflate very quickly to do their job.
Here are the most important things to know
about the airbag system:
{Warning
You can be severely injured or killed in a
crash if you are not wearing your seat
belt, even with airbags. Airbags are
designed to work with seat belts, not
replace them. Also, airbags are not
designed to inflate in every crash. In
some crashes seat belts are the only
restraint. See
When Should an Airbag
Inflate? 039.
(Continued)
Warning (Continued)
Wearing your seat belt during a crash
helps reduce your chance of hitting
things inside the vehicle or being ejected
from it. Airbags are“supplemental
restraints” to the seat belts. Everyone in
the vehicle should wear a seat belt
properly, whether or not there is an
airbag for that person.
{Warning
Because airbags inflate with great force
and faster than the blink of an eye,
anyone who is up against, or very close
to, any airbag when it inflates can be
seriously injured or killed. Do not sit
unnecessarily close to any airbag, as you
would be if sitting on the edge of the
seat or leaning forward. Seat belts help
keep you in position before and during a
crash. Always wear a seat belt, even with
airbags. The driver should sit as far back
as possible while still maintaining control
of the vehicle. The seat belts and the
front outboard passenger airbags are (Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Seats and Restraints 37
Warning (Continued)
most effective when you are sitting well
back and upright in the seat with both
feet on the floor.
Occupants should not lean on or sleep
against the door or side windows in
seating positions with seat-mounted side
impact airbags and/or roof-rail airbags.
{Warning
Children who are up against, or very
close to, any airbag when it inflates can
be seriously injured or killed. Always
secure children properly in the vehicle. To
read how, seeOlder Children 045 or
Infants and Young Children 046.
There is an airbag readiness light on the
instrument panel, which shows the airbag
symbol. The system checks the airbag electrical
system for malfunctions. The light tells you
if there is an electrical problem. See
Airbag
Readiness Light 075.
Where Are the Airbags?
The driver frontal airbag is in the center of
the steering wheel.
If the vehicle has a front outboard passenger
frontal airbag, it is in the passenger side
instrument panel.
Driver Side Shown, Passenger Side Similar
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
38 Seats and Restraints
If the vehicle has seat-mounted side impact
airbags for the driver and front outboard
passenger, they are in the sides of the
seatbacks closest to the door.
Driver Side Shown, Passenger Side Similar
If the vehicle has a single seating row and it
has roof-rail airbags for the driver and front
outboard passenger, the roof-rail airbags are
in the ceiling above the side windows.
Driver Side Shown, Passenger Side Similar
If the vehicle has two seating rows, roof-rail
airbags for the driver, front outboard
passenger, and second row outboard
passengers are in the ceiling above the side
windows. If the vehicle has three or more
seating rows, roof-rail airbags for the driver,
front outboard passenger, and second and
third row outboard passengers are in the
ceiling above the side windows.
{Warning
If something is between an occupant and
an airbag, the airbag might not inflate
properly or it might force the object into
that person causing severe injury or even
death. The path of an inflating airbag
must be kept clear. Do not put anything
between an occupant and an airbag, and
do not attach or put anything on the
steering wheel hub or on or near any
other airbag covering.
Do not use seat accessories that block the
inflation path of a seat-mounted side
impact airbag.
Never secure anything to the roof of a
vehicle with roof-rail airbags by routing a
rope or tie‐down through any door or
window opening. If you do, the path of
an inflating roof-rail airbag will be
blocked.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Seats and Restraints 39
When Should an Airbag Inflate?
This vehicle is equipped with one or more
airbags. SeeAirbag System 035. Airbags are
designed to inflate if the impact exceeds the
specific airbag system's deployment
threshold. Deployment thresholds are used
to predict how severe a crash is likely to be
in time for the airbags to inflate and help
restrain the occupants. The vehicle has
electronic sensors which help the airbag
system determine the severity of the
impact. Deployment thresholds can vary
with specific vehicle design.
Frontal airbags are designed to inflate in
moderate to severe frontal crashes to help
reduce the potential for severe injuries
mainly to the driver or front outboard
passenger head and chest.
Whether the frontal airbags will or should
deploy is not based primarily on how fast
the vehicle is traveling. It depends largely
on what you hit, the direction of the
impact, and how quickly the vehicle
slows down. Frontal airbags may inflate at different crash
speeds depending on whether the vehicle
hits an object straight on or at an angle,
and whether the object is fixed or moving,
rigid or deformable, narrow or wide.
Frontal airbags are not intended to inflate
during vehicle rollovers, rear impacts, or in
many side impacts.
Seat-mounted side impact airbags are
designed to inflate in moderate to severe
side crashes depending on the location of
the impact. These airbags may also inflate
in some moderate to severe frontal impacts.
Seat-mounted side impact airbags are not
designed to inflate in rollovers or rear
impacts. A seat-mounted side impact airbag
is designed to inflate on the side of the
vehicle that is struck.
The vehicle may or may not be equipped
with roof-rail airbags. Roof-rail airbags are
designed to inflate in moderate to severe
side crashes depending on the location of
the impact. In addition, these roof-rail
airbags are designed to inflate during a
rollover. Roof-rail airbags are not designed
to inflate in frontal, near-frontal, or rear
impacts. All roof-rail airbags will inflatewhen either side of the vehicle is struck or if
the sensing system predicts that the vehicle
is about to roll over on its side.
In any particular crash, no one can say
whether an airbag should have inflated
simply because of the vehicle damage or
repair costs.
What Makes an Airbag Inflate?
In a deployment event, the sensing system
sends an electrical signal triggering a release
of gas from the inflator. Gas from the
inflator fills the airbag causing the bag to
break out of the cover. The inflator, the
airbag, and related hardware are all part of
the airbag module.
For airbag locations, see
Where Are the
Airbags? 037.
How Does an Airbag Restrain?
In moderate to severe frontal or near frontal
collisions, even belted occupants can contact
the steering wheel or the instrument panel.
In moderate to severe side collisions, even
belted occupants can contact the inside of
the vehicle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Seats and Restraints 41
doors can be locked, the interior lamps can
be turned off, and the hazard warning
flashers can be turned off using the controls
for those features. If any of these systems
are damaged in the crash they may not
operate as normal.
{Warning
A crash severe enough to inflate the
airbags may have also damaged
important functions in the vehicle, such
as the fuel system, brake and steering
systems, etc. Even if the vehicle appears
to be drivable after a moderate crash,
there may be concealed damage that
could make it difficult to safely operate
the vehicle.
Use caution if you should attempt to
restart the engine after a crash has
occurred.In many crashes severe enough to inflate
the airbag, windshields are broken by
vehicle deformation. Additional windshield
breakage may also occur from the front
outboard passenger airbag.
.Airbags are designed to inflate only once.
After an airbag inflates, you will need
some new parts for the airbag system.
If you do not get them, the airbag
system will not be there to help protect
you in another crash. A new system will
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. See
Vehicle
Data Recording and Privacy 0262 and
Event Data Recorders 0262.
.Let only qualified technicians work on the
airbag systems. Improper service can
mean that an airbag system will not work
properly. See your dealer for service.
Airbag On-Off Switch
If the instrument panel has one of the
switches pictured in the following
illustrations, the vehicle has an airbag on-off
switch that you can use to manually turn
on or off the front outboard passenger
airbag. No other airbag is affected by the
airbag on-off switch.
United States
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
44 Seats and Restraints
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, seePublication Ordering
Information 0260.
{Warning
For up to 10 seconds after the vehicle is
turned off and the battery is
disconnected, an airbag can still inflate
during improper service. You can be
injured if you are close to an airbag
when it inflates. Avoid yellow connectors.
They are probably part of the airbag
system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualified to
do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams or
zippers
.Seat belts
.Steering wheel, instrument panel, ceiling
trim, or pillar garnish trim
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0216 for
additional important information. If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See
Customer Assistance Offices 0254.
Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 075.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 037. See your dealer for
service.