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Keys, Doors, and Windows 21
To lock/unlock the doors from
outside the vehicle:
.PressQorKon the remote
key. See Remote Key
Operation 09.
.Use the key in the key lock
cylinder in the driver door.
The key lock cylinder is
covered with a cap.
To lock/unlock the doors from
inside the vehicle:
.PressQorKon the power
door lock switch. See Power
Door Locks 023.
.Pull once on the door handle
to unlock the door and again
to open the door.
.Push down on the door lock
knob to lock the door
manually. Keyless Access
If equipped, the remote key
must be within 1 m (3 ft) of the
liftgate or door being opened.
To lock or unlock the vehicle
from the driver door:
.Press the button on the
driver door handle once to
unlock the driver door only.
.Press the button again
within five seconds to unlock
all doors.
.Press the button a third time
to lock all doors.
To lock or unlock the vehicle
from any passenger door:
.Press the button on the
passenger door handle. This
will lock or unlock all doors.
See Remote Key Operation
0 9.
Driver Door Key Lock
Cylinder Access (In Case of
Dead Battery)
To access the driver door key
lock cylinder: 1. Pull the door handle (1) to the open position and hold
it open until the cap
removal is complete.
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412 Vehicle Care
6. Connect the other end ofthe red positive (+) cable to
the good battery
positive (+) terminal.
7. Connect one end of the black negative (–) cable to
the good battery negative
(–) terminal.
8. Connect the other end of the black negative (–) cable
to the discharged battery
negative (–) grounding
point.
9. Start the engine in the vehicle with the good
battery and run the engine
at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery.
If it will not start after a
few tries, it probably needs
service.
Jumper Cable Removal
Reverse the sequence exactly
when removing the jumper
cables. After starting the disabled
vehicle and removing the
jumper cables, allow it to idle
for several minutes.
Towing the
Vehicle
Transporting a
Disabled Vehicle
Caution
Incorrectly transporting a
disabled vehicle may cause
damage to the vehicle. Use
proper tire straps to secure
the vehicle to the flatbed
tow truck. Do not strap or
hook to any frame,
underbody, or suspension
component not specified
below. Do not move vehicles
with drive axle tires on the
ground. Damage is not
covered by the vehicle
warranty.
Caution
The vehicle may be equipped
with an electric parking
brake and/or an electronic
shifter. In the event of a loss
of 12-volt battery power, the
electric parking brake
cannot be released, and the
vehicle cannot be shifted to
N (Neutral). Tire skates or
dollies must be used under
the non-rolling tires to
prevent damage while
loading/unloading the
vehicle. Dragging the vehicle
will cause damage not
covered by the vehicle
warranty.
Caution
The vehicle may be equipped
with a tow eye. Improper use
of the tow eye may cause
damage to the vehicle and is
not covered by the vehicle
warranty. If equipped, use
(Continued)
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Vehicle Care 413
Caution (Continued)
the tow eye to load the
vehicle onto a flatbed tow
truck from a flat road
surface, or to move the
vehicle a very short distance
at a walking pace. The tow
eye is not designed for
off-road recovery. The
vehicle must be in
N (Neutral) with the electric
parking brake released when
using the tow eye.
Contact a professional towing
service if the disabled vehicle
must be transported. GM
recommends a flatbed tow
truck to transport a disabled
vehicle. Use ramps to help
reduce approach angles,
if necessary.
If equipped, a tow eye may be
located near the spare tire or
emergency jack. Do not use
the tow eye to pull the vehicle
from the snow, mud, sand,
or ditch. Tow eye threads may have right or left-hand
threads. Use caution when
installing or removing the
tow eye.
The vehicle must be in
N (Neutral) and the electric
parking brake must be
released when loading the
vehicle onto a flatbed tow
truck.
.If the vehicle is equipped
with car wash mode and has
12-volt battery power, refer
to
“Car Wash Mode” under
Automatic Transmission
0 261 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead
and/or the engine will not
start, the vehicle will not
move. Try to jump start the
vehicle. Refer to Jump
Starting - North America
0 409 and if the jump start is
successful, retry the “Car
Wash Mode” procedure.
.If jump starting is
unsuccessful, the vehicle will
not move. Tire skates or dollies must be used under
the non-rolling tires to
prevent vehicle damage.
Front Attachment Points
The vehicle is equipped with
specific attachment points to
be used by the towing
provider. These holes may be
used to pull the vehicle from a
flat road surface onto the
flatbed tow truck.
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Customer Information 447
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start:Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be
reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
500 miles.
Cadillac Technician
Roadside Assistance
(U.S. Only)
Cadillac's exceptional
Roadside Assistance is more
than an auto club or towing
service. It provides every
Cadillac owner in the United States with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Fuel delivery:
Reimbursement is up to 7
liters. Diesel fuel delivery
may be restricted. Propane
and other fuels are not
provided through this
service.
.Lock-Out Service:
Vehicle
registration is required.
.Trip Interruption Benefits
and Assistance:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Assistance advisor
will help you make