2023 CADILLAC XT5 ESP

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/28/22
Vehicle Care 409
the tread of the spare tire,
have the standard tire
repaired or replaced as soon
as convenient and return the
spare tire to the storage area.
When using a compact spare
tire, the AWD (if equipped),
ABS, and Traction Control
systems may engage until the
spare tire is recognized by the
vehicle, especially on slippery
roads. Adjust driving to reduce
possible wheel slip.
Caution
When the compact spare is
installed, do not take the
vehicle through an
automatic car wash with
guide rails. The compact
spare can get caught on the
rails which can damage the
tire, wheel, and other parts
of the vehicle.
Do not use the compact spare
on other vehicles. Do not mix the compact spare
tire or wheel with other
wheels or tires. They will not
fit. Keep the spare tire and its
wheel together.
Caution
Tire chains will not fit the
compact spare. Using them
can damage the vehicle and
the chains. Do not use tire
chains on the compact
spare.
Jump Starting
Jump Starting - North
America
For more information about
the vehicle battery, see
Battery - North America
0
360.
If the battery has run down,
try to use another vehicle and
some jumper cables to start
your vehicle. Be sure to use
the following steps to do it
safely.
{Warning
WARNING: Battery posts,
terminals and related
accessories can expose you
to chemicals including lead
and lead compounds, which
are known to the State of
California to cause cancer
and birth defects or other
reproductive harm. Wash
hands after handling. For
more information go to
www.P65Warnings.ca.gov.
See California Proposition
65 Warning 01.
{Warning
Batteries can hurt you. They
can be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
(Continued)

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/28/22
424 Vehicle Care
If the soil is not completely
removed, it may be necessary
to use a commercial
upholstery cleaner or spot
lifter. Test a small hidden area
for colorfastness before using
a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the
entire fabric or carpet.
After cleaning, use a paper
towel to blot excess moisture.
Cleaning High Gloss
Surfaces and Vehicle
Information and Radio
Displays
Use a microfiber cloth on high
gloss surfaces or vehicle
displays. First, use a soft
bristle brush to remove dirt
that can scratch the surface.
Then gently clean by rubbing
with a microfiber cloth. Never
use window cleaners or
solvents. Periodically hand
wash the microfiber cloth
separately, using mild soap. Donot use bleach or fabric
softener. Rinse thoroughly and
air dry before next use.
Caution
Do not attach a device with
a suction cup to the display.
This may cause damage and
would not be covered by the
vehicle warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic
Surfaces, Low Gloss Paint
Surfaces, and Natural
Open Pore Wood
Surfaces
Use a soft bristle brush to
remove dust from knobs and
crevices on the instrument
cluster. Use a soft microfiber
cloth dampened with water to
remove dust and loose dirt.
For a more thorough cleaning,
use a soft microfiber cloth
dampened with a mild soap
and water solution.
Caution
Soaking or saturating
leather, especially
perforated leather, as well
as other interior surfaces,
may cause permanent
damage. Wipe excess
moisture from these
surfaces after cleaning and
allow them to dry naturally.
Never use heat, steam,
or spot removers. Do not
use liquids that contain
alcohol or solvents on
leather seats. Do not use
cleaners that contain
silicone or wax-based
products. Cleaners
containing these solvents
can permanently change the
appearance and feel of
leather or soft trim, and are
not recommended.
Do not use cleaners that
increase gloss, especially on
the instrument panel.
Reflected glare can decrease

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
Service and Maintenance 427
Service and
Maintenance
General Information
General Information . . . . . . 427
Maintenance Schedule
MaintenanceSchedule . . . . . . . . . . . . . . . . . . . 429
Multi-Point Vehicle
Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . . 431
Special Application
Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 432
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 433
Maintenance Replacement Parts . . . . . . 434
Maintenance Records
Maintenance Records . . . . 436
General
Information
Your vehicle is an important
investment. This section
describes the required
maintenance for the vehicle.
Follow this schedule to help
protect against major repair
expenses resulting from
neglect or inadequate
maintenance. It may also help
to maintain the value of the
vehicle if it is sold. It is the
responsibility of the owner to
have all required maintenance
performed.
Your dealer has trained
technicians who can perform
required maintenance using
genuine replacement parts.
They have up-to-date tools
and equipment for fast and
accurate diagnostics. Many
dealers have extended
evening and Saturday hours,
courtesy transportation, and
online scheduling to assist
with service needs. Your dealer recognizes the
importance of providing
competitively priced
maintenance and repair
services. With trained
technicians, the dealer is the
place for routine maintenance
such as oil changes and tire
rotations and additional
maintenance items like tires,
brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to
costly repairs and may not
be covered by the vehicle
warranty. Maintenance
intervals, checks,
inspections, recommended
fluids, and lubricants are
important to keep the
vehicle in good working
condition.
Do not have chemical
flushes that are not
approved by GM performed
(Continued)

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
428 Service and Maintenance
Caution (Continued)
on the vehicle. The use of
flushes, solvents, cleaners,
or lubricants that are not
approved by GM could
damage the vehicle,
requiring expensive repairs
that are not covered by the
vehicle warranty.
The Tire Rotation and
Required Services are the
responsibility of the vehicle
owner. It is recommended to
have your dealer perform
these services every
12 000 km/7,500 mi. Proper
vehicle maintenance helps to
keep the vehicle in good
working condition, improves
fuel economy, and reduces
vehicle emissions.
Because of the way people
use vehicles, maintenance
needs vary. There may need to
be more frequent checks and
services. The Additional
Required Services - Normal
are for vehicles that:
.Carry passengers and cargo
within recommended limits
on the Tire and Loading
Information label. See
Vehicle Load Limits 0247.
.Are driven on reasonable
road surfaces within legal
driving limits.
.Use the recommended fuel.
See Recommended Fuel
(2.0L L4 Engine) 0318 or
Recommended Fuel (3.6L
V6 Engine) 0318.
Refer to the information in the
Maintenance Schedule
Additional Required Services -
Normal Service.
The Additional Required
Services - Severe are for
vehicles that are:
.Mainly driven in heavy city
traffic in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police,
or delivery service.
Refer to the information in the
Maintenance Schedule
Additional Required Services -
Severe Service.
{Warning
Performing maintenance
work can be dangerous and
can cause serious injury.
Perform maintenance work
only if the required
information, proper tools,
and equipment are available.
If they are not, see your
dealer to have a trained
technician do the work. See
Doing Your Own Service
Work 0339 or
Doing Your Own Service
Work 0340.

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
Customer Information 441
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 441
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 443
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 444
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 444
Online Account . . . . . . . . . . . . . 445
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 445
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 446
Scheduling Service Appointments . . . . . . . . . . . . . 448
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 448
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 449
Publication Ordering Information . . . . . . . . . . . . . . . . 452
Radio Frequency Statement . . . . . . . . . . . . . . . . . 452
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 453
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 453
Reporting Safety Defects to General Motors . . . . . . . 454
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 454
Cybersecurity . . . . . . . . . . . . . . 454
Event Data Recorders . . . 455
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 456
Infotainment System . . . . . 456
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
Customer Information 447
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start:Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be
reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
500 miles.
Cadillac Technician
Roadside Assistance
(U.S. Only)
Cadillac's exceptional
Roadside Assistance is more
than an auto club or towing
service. It provides every
Cadillac owner in the United States with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Fuel delivery:
Reimbursement is up to 7
liters. Diesel fuel delivery
may be restricted. Propane
and other fuels are not
provided through this
service.
.Lock-Out Service:
Vehicle
registration is required.
.Trip Interruption Benefits
and Assistance:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Assistance advisor
will help you make

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
448 Customer Information
arrangements and explain
how to receive payment.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
800 km.
.Alternative Service:If
assistance cannot be
provided right away, the
Roadside Assistance advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost
for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact your
dealer and request an appointment. By scheduling a
service appointment and
advising the service
consultant of your
transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be
scheduled into the service
department immediately, keep
driving it until it can be
scheduled for service, unless,
of course, the problem is
safety related. If it is, please
call your dealership, let them
know this, and ask for
instructions.
If your dealer requests you to
bring the vehicle for service,
you are urged to do so as
early in the work day as
possible to allow for same-day
repair.
Courtesy
Transportation
Program
To enhance your ownership
experience, we and our
participating dealers are proud
to offer Courtesy
Transportation, a customer
support program for vehicles
with the Bumper-to-Bumper
(Base Warranty Coverage
period in Canada), Federal
Emission, Extended
Powertrain or Electric specific
warranties in both the U.S. and
Canada.
Several Courtesy
Transportation options are
available to assist in reducing
inconvenience when warranty
repairs are required.
Courtesy Transportation is
not a part of the New Vehicle
Limited Warranty. A separate
manual entitled
“Limited
Warranty and Owner
Assistance Information”

Cadillac XT5 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16406251) - 2023 - CRC - 3/25/22
Customer Information 449
produced for new vehicles
provides detailed warranty
coverage information.
Transportation Options
Warranty service can
generally be completed while
you wait. However, if you are
unable to do so, your dealer
may offer the following
transportation options:
Shuttle Service
This includes one-way or
round-trip shuttle service
within reasonable time and
distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs
are needed, and public
transportation is used, the
expense must be supported
by original receipts and within
the maximum amount allowed
by GM. If U.S. customers
arrange their own
transportation, limitedreimbursement for reasonable
fuel expenses may be
available. Claim amounts
should reflect actual costs and
be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty
repair, the dealer may provide
an available courtesy rental
vehicle or provide for
reimbursement of a rental
vehicle. Reimbursement is
limited and must be supported
by original receipts as well as
a signed and completed rental
agreement and meet state/
provincial, local, and rental
vehicle provider requirements.
Requirements vary and may
include minimum age
requirements, insurance
coverage, credit card, etc.
Additional fees such as fuel,
rental vehicle insurance, taxes,
levies, usage fees, excessive
mileage, or rental usage
beyond the completion of the
repair are also your
responsibility.
It may not be possible to
provide a like vehicle as a
courtesy rental.
Additional Program
Information
All program options, such as
shuttle service, may not be
available at every dealer.
Contact your dealer for
specific availability.
General Motors reserves the
right to unilaterally modify,
change, or discontinue
Courtesy Transportation at
any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at
its sole discretion.
Collision Damage
Repair
If the vehicle is involved in a
collision and it is damaged,
have the damage repaired by