Page 22 of 476
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Keys, Doors, and Windows 21
Keyless Access
The remote key must be within
1 m (3 ft) of the door or liftgate
being opened. Press the
button on the door handle to
open. See“Keyless Access” in
Remote Key Operation 09. Driver Door Key Lock
Cylinder Access (In Case of
Dead Battery)
To access the driver door key
lock cylinder:
1. Pull the door handle (1) to the open position and hold
it open until the cap
removal is complete.
2. Insert the key into the slot (3) on the bottom of
the cap (2) and lift the key
upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder. To replace the cap:
1. Pull the door handle (1) to the open position and hold
it open until the cap
installation is complete.
2. Insert the two tabs (6) atthe back of the cap
between the seal (5) and
the metal base (4).
Page 408 of 476

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Vehicle Care 407
Warning (Continued)
eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly.
Keep your hands away from
moving parts once the
engine is running.
5. Connect one end of the red positive (+) cable to the
discharged battery
positive (+) terminal.
6. Connect the other end of the red positive (+) cable to
the good battery
positive (+) terminal.
7. Connect one end of the black negative (–) cable to
the good battery negative
(–) terminal. 8. Connect the other end of
the black negative (–) cable
to the discharged battery
negative (–) terminal on the
driver side shock tower.
9. Start the engine in the vehicle with the good
battery and run the engine
at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery.
If it will not start after a
few tries, it probably needs
service.
Jumper Cable Removal
Reverse the sequence exactly
when removing the jumper
cables.
After starting the disabled
vehicle and removing the
jumper cables, allow it to idle
for several minutes.
Towing the
Vehicle
Transporting a
Disabled Vehicle
Caution
Incorrectly transporting a
disabled vehicle may cause
damage to the vehicle. Use
proper tire straps to secure
the vehicle to the flatbed
tow truck. Do not strap or
hook to any frame,
underbody, or suspension
component not specified
below. Do not move vehicles
with drive axle tires on the
ground. Damage is not
covered by the vehicle
warranty.
Caution
The vehicle may be equipped
with an electric parking
brake and/or an electronic (Continued)
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Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
408 Vehicle Care
Caution (Continued)
shifter. In the event of a loss
of 12-volt battery power, the
electric parking brake
cannot be released, and the
vehicle cannot be shifted to
N (Neutral). Tire skates or
dollies must be used under
the non-rolling tires to
prevent damage while
loading/unloading the
vehicle. Dragging the vehicle
will cause damage not
covered by the vehicle
warranty.
Caution
The vehicle may be equipped
with a tow eye. Improper use
of the tow eye may cause
damage to the vehicle and is
not covered by the vehicle
warranty. If equipped, use
the tow eye to load the
vehicle onto a flatbed tow
truck from a flat road(Continued)
Caution (Continued)
surface, or to move the
vehicle a very short distance
at a walking pace. The tow
eye is not designed for
off-road recovery. The
vehicle must be in
N (Neutral) with the electric
parking brake released when
using the tow eye.
Contact a professional towing
service if the disabled vehicle
must be transported. GM
recommends a flatbed tow
truck to transport a disabled
vehicle. Use ramps to help
reduce approach angles,
if necessary.
If equipped, a tow eye may be
located near the spare tire or
emergency jack. Do not use
the tow eye to pull the vehicle
from the snow, mud, sand,
or ditch. Tow eye threads may
have right or left-hand
threads. Use caution when
installing or removing the
tow eye. The vehicle must be in
N (Neutral) and the electric
parking brake must be
released when loading the
vehicle onto a flatbed tow
truck.
.If the vehicle is equipped
with car wash mode and has
12-volt battery power, refer
to
“Car Wash Mode” under
Automatic Transmission
0 257 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead
and/or the engine will not
start, the vehicle will not
move. Try to jump start the
vehicle. Refer to Jump
Starting - North America
0 404 and if the jump start is
successful, retry the “Car
Wash Mode” procedure.
.If jump starting is
unsuccessful, the vehicle will
not move. Tire skates or
dollies must be used under
the non-rolling tires to
prevent vehicle damage.
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Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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440 Customer Information
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For
security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be
reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
500 miles.
Cadillac Technician
Roadside Assistance
(U.S. Only)
Cadillac's exceptional
Roadside Assistance is more
than an auto club or towing
service. It provides every
Cadillac owner in the United
States with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac