Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Vehicle Care 403
1. Using the G-Force Gaugein the HUD display, apply
the brakes 10 times
starting at 100 km/h
(60 mph) to 50 km/h
(30 mph) while
decelerating at 0.4g.
SeeHead-Up Display (HUD)
0143. This is a medium
brake application. Drive for
at least 0.5 km (0.3 mi)
between applying the
brakes.
2. If further cleanup of the brake discs is needed,
repeat this procedure with
0.7g applications.
As with all high performance
brake systems, some amount
of brake squeal is normal.
Brake Pad Life
System (If Equipped)
When to Change
Brake Pads
If equipped, this system
estimates the remaining life of
the front and rear brake pads. Brake Pad Life is displayed in
the Driver Information Center
(DIC), along with a percentage
for each axle. The system
must be reset every time the
brake pads are changed.
When the system has
determined that the brake
pads need to be replaced, a
message displays, which may
include mileage remaining.
Brake pads should always be
replaced as complete
axle sets.
How to Reset the Brake
Pad Life System
The system will automatically
detect when significantly worn
brake pads are replaced.
When the ignition is turned on
after new pads and wear
sensors are installed, a
message will display. Follow
the prompts to reset the
system.
The brake pad life system can
also be manually reset:
1. Display Brake Pad Life on
the DIC. See Driver
Information Center (DIC)
(Base Level) 0136 or
Driver Information Center
(DIC) (Uplevel) 0139.
2. Select the Brake Pad Life menu.
3. Select front or rear pads as appropriate.
4. Select YES on the confirmation message.
Repeat for the pads on the
other axle if they were also
replaced.
How to Disable the Brake
Pad Life System
The brake pad life system can
be turned off. This may be
necessary if aftermarket brake
pads without wear sensors
are installed. When the system
is turned off, the front and
rear brake pad
life percentages will not
display. However, the built-in
wear indicators that make a
high-pitched warning sound
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
436 Vehicle Care
Different tire sizes should
not be rotated front
to rear.
Use this rotation pattern
when rotating tires of the
same size installed on all
four wheel positions.
Adjust the front and rear
tires to the recommended
inflation pressure on the
Tire and Loading
Information label after the
tires have been rotated.See Tire Pressure
0427
and
Vehicle Load Limits 0261.
Reset the Tire Pressure
Monitor System. See Tire
Pressure Monitor
Operation 0431.
Check that all wheel nuts
are properly tightened. See
“Wheel Nut Torque” under
Capacities and
Specifications 0482.
{Warning
Rust or dirt on a wheel,
or on the parts to which it
is fastened, can cause
wheel nuts to become
loose over time. The
wheel could come off and
cause a crash. When
changing a wheel, remove
any rust or dirt from
places where the wheel
attaches to the vehicle. In
(Continued)
Warning (Continued)
an emergency, a cloth or
paper towel can be used;
however, use a scraper
or wire brush later to
remove all rust or dirt.
Lightly coat the center of
the wheel hub with wheel
bearing grease after a
wheel change or tire
rotation to prevent
corrosion or rust build-up.
{Warning
Do not apply grease to
the wheel mounting
surface, wheel conical
seats, or the wheel nuts
or bolts. Grease applied
to these areas could
cause a wheel to become
loose or come off,
resulting in a crash.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Service and Maintenance 471
Maintenance
Schedule
Tire Rotation and
Required Services Every
12 000 km (7,500 mi)
Tires are rotated to achieve a
more uniform wear for all tires.
The first rotation is the most
important.
Anytime unusual wear is
noticed, rotate the tires as
soon as possible, check for
proper tire inflation pressure,
and check for damaged tires
or wheels. If the unusual wear
continues after the rotation,
check the wheel alignment.
See When It Is Time for New
Tires0437 and
Wheel Replacement 0441.
.Perform Multi-Point Vehicle
Inspection. See Multi-Point
Vehicle Inspection (MPVI)
0474.
.Lubricate body components.
See Exterior Care 0457.
Additional Required
Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter,
and reset oil life system. Or
when the CHANGE ENGINE
OIL SOON message displays,
have the engine oil and filter
changed within the next
1 000 km/600 mi. If driven
under the best conditions,
the engine oil life system
may not indicate the need
for vehicle service for up to
a year. The engine oil and
filter must be changed at
least once a year and the oil
life system must be reset.
Your trained dealer
technician can perform this
work. If the engine oil life
system is reset accidentally,
service the vehicle within
5 000 km/3,000 mi since the
last service. Reset the oil life system when the oil is
changed. See Engine Oil Life
System
0386.
.When the REPLACE AT
NEXT OIL CHANGE
message displays, the engine
air filter should be replaced
at the next engine oil
change. When the REPLACE
ENGINE AIR FILTER SOON
message displays, the engine
air filter should be replaced
at the earliest convenience.
Reset the engine air filter life
system after the engine air
filter is replaced. See Engine
Air Filter Life System 0389.
Every 36 000 km (22,500 mi)
.Passenger compartment air
filter replacement (or every
24 months, whichever
occurs first). More frequent
replacement may be needed
if the vehicle is driven in
areas with heavy traffic,
poor air quality, areas with
high dust levels or are
sensitive to environmental
allergens. Filter replacement
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
472 Service and Maintenance
may also be needed if you
notice reduced airflow,
windows fogging up,
or odors. Your local GM
Service location can help you
determine when it is the
right time to replace your
filter.
Every 72 000 km (45,000 mi)
.Change rear axle fluid,
if equipped with limited slip
differential. Do not directly
power wash the transfer
case and/or front/rear axle
output seals. High pressure
water can overcome the
seals and contaminate the
transfer case fluid.
Contaminated fluid will
decrease the life of the
transfer case and/or axles
and should be replaced.
Every 96 000 km (60,000 mi)
.Replace spark plugs. Inspect
spark plug wires and/or
boots. Every 156 000 km
(97,500 mi)
.Change transfer case fluid,
if equipped with AWD. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High
pressure water can
overcome the seals and
contaminate the transfer
case fluid. Contaminated
fluid will decrease the life of
the transfer case and/or
axles and should be
replaced.
Every 161 000 km
(100,000 mi)
.Replace hood and/or body
lift support gas struts. Or
every 10 years, whichever
comes first. See Gas Strut(s)
0 408. Every 240 000 km
(150,000 mi)
.Change rear axle fluid,
without limited slip
differential. Do not directly
power wash the transfer
case and/or front/rear axle
output seals. High pressure
water can overcome the
seals and contaminate the
transfer case fluid.
Contaminated fluid will
decrease the life of the
transfer case and/or axles
and should be replaced.
.Change front axle fluid,
if equipped with AWD. Do
not directly power wash the
transfer case and/or front/
rear axle output seals. High
pressure water can
overcome the seals and
contaminate the transfer
case fluid. Contaminated
fluid will decrease the life of
the transfer case and/or
axles and should be
replaced.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 487
You may contact the BBB
AUTO LINE Program using the
toll-free telephone number or
write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all
50 states and the District of
Columbia. Eligibility is limited
by vehicle age, mileage, and
other factors. General Motors
reserves the right to change
eligibility limitations and/or
discontinue its participation in
this program.
STEP THREE—Canadian
Owners : In the event that you
do not feel your concerns
have been addressed after
following the procedure
outlined in Steps One and
Two, General Motors of
Canada Company wants you to be aware of its participation
in a no-charge mediation/
arbitration program. General
Motors of Canada Company
has committed to binding
arbitration of owner disputes
involving factory-related
vehicle service claims. The
program provides for the
review of the facts involved by
an impartial third party arbiter,
and may include an informal
hearing before the arbiter. The
program is designed so that
the entire dispute settlement
process, from the time you file
your complaint to the final
decision, should be completed
in about 70 days. We believe
our impartial program offers
advantages over courts in
most jurisdictions because it is
informal, quick, and free of
charge.
For further information
concerning eligibility in the
Canadian Motor Vehicle
Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685,
or call the Cadillac Customer
Care Centre, 1-888-446-2000,
or write to:
General Motors Cadillac
Customer Care Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
The inquiry should be
accompanied by the Vehicle
Identification Number (VIN).
Customer Assistance
Offices
Cadillac is committed to
assisting customers. Visit us
online at www.cadillac.com/
support (U.S.) or
www.my.cadillac.ca (Canada)
to chat with us or find
answers to commonly asked
questions, tips, vehicle how-to
instructions, and available
support services.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
490 Customer Information
Calling for Assistance
When calling Roadside
Assistance, have the following
information ready:
.Your name, home address,
and home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s
powertrain warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:
Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Customer Information 493
Shuttle Service
This includes one-way or
round-trip shuttle service
within reasonable time and
distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs
are needed, and public
transportation is used, the
expense must be supported
by original receipts and within
the maximum amount allowed
by GM. If U.S. customers
arrange their own
transportation, limited
reimbursement for reasonable
fuel expenses may be
available. Claim amounts
should reflect actual costs and
be supported by original
receipts. See your dealer for
information.Courtesy Rental Vehicle
For an overnight warranty
repair, the dealer may provide
an available courtesy rental
vehicle or provide for
reimbursement of a rental
vehicle. Reimbursement is
limited and must be supported
by original receipts as well as
a signed and completed rental
agreement and meet state/
provincial, local, and rental
vehicle provider requirements.
Requirements vary and may
include minimum age
requirements, insurance
coverage, credit card, etc.
Additional fees such as fuel,
rental vehicle insurance, taxes,
levies, usage fees, excessive
mileage, or rental usage
beyond the completion of the
repair are also your
responsibility.
It may not be possible to
provide a like vehicle as a
courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be
available at every dealer.
Contact your dealer for
specific availability.
General Motors reserves the
right to unilaterally modify,
change, or discontinue
Courtesy Transportation at
any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at
its sole discretion.
Collision Damage
Repair
If the vehicle is involved in a
collision and it is damaged,
have the damage repaired by
a qualified technician using the
proper equipment and quality
replacement parts. Poorly
performed collision repairs
diminish the vehicle resale
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
OnStar 503
With Roadside Assistance,
Advisors can locate a nearby
service provider to help with a
flat tire, a battery jump, or an
empty gas tank.
Security
If equipped, OnStar provides
these services:
.With Stolen Vehicle
Assistance, OnStar Advisors
can use GPS to pinpoint the
vehicle and help authorities
quickly recover it.
.With Remote Ignition Block,
if equipped, OnStar can
block the vehicle from being
restarted.
.With Stolen Vehicle
Slowdown, if equipped,
OnStar can work with law
enforcement to gradually
slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are
locked and the vehicle alarm
sounds, a notification by text,
e-mail, or phone call will besent. If the vehicle is stolen, an
OnStar Advisor can work with
authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio
Messages
Audio messages may play
important information at the
following times:
.Prior to vehicle purchase.
Press
Qto set up an
account.
.After change in ownership
and at 90 days.
Transferring Service
PressQto request account
transfer eligibility information.
The Advisor can cancel or
change account information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately
to terminate your OnStar or
connected services if the
vehicle is disposed of, sold,
transferred, or if the
lease ends.
Reactivation for
Subsequent Owners
PressQand follow the
prompts to speak to an
Advisor as soon as possible.
The Advisor will update vehicle
records and explain OnStar or
connected service options.
How OnStar Service
Works
Automatic Crash Response,
Emergency Services, Crisis
Assist, Stolen Vehicle
Assistance, Remote Services,
and Roadside Assistance are
available on most vehicles. Not
all OnStar services are
available everywhere or on all