Page 20 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Keys, Doors, and Windows 19
.Use the mechanical key in
the driver door. The key lock
cylinder is covered with
a cap.
See“Driver Door Key Lock
Cylinder Access (In Case of
Dead Battery)” later in this
section.
To lock or unlock the doors
from inside the vehicle:
.PressQorKon the power
door lock switch.
.Pull the front door handle
once to open the door. Pull
the rear door handle once to
unlock and once more to
open the door. Keyless AccessThe remote key must be within
1 m (3 ft) of the trunk or door
being opened or locked. To
unlock and unlatch any door,
press the release button on
the inside grip area of the
outside door handle. Touch
the sensor on the front
outside door handle to lock.
See
“Keyless Access
Operation” in Remote Key
Operation 09. Driver Door Key Lock
Cylinder Access (In Case of
Dead Battery)
To access the driver door key
lock cylinder and unlatch
the door:
1. Insert the mechanical key
into the slot at the bottom
of the handle and push
upward all the way until
the cover frees. Do not pry
or pull on the key.
Page 455 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
454 Vehicle Care
4. Turn the ignition off. Turnoff all lights and
accessories in both
vehicles, except the hazard
warning flashers if needed.
{Warning
An electric fan can start up
even when the engine is not
running and can injure you.
Keep hands, clothing, and
tools away from any
underhood electric fan.
{Warning
Using a match near a
battery can cause battery
gas to explode. People have
been hurt doing this, and
some have been blinded.
Use a flashlight if you need
more light.
Battery fluid contains acid
that can burn you. Do not
get it on you. If you
accidentally get it in your
(Continued)
Warning (Continued)
eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly.
Keep your hands away from
moving parts once the
engine is running.
5. Connect one end of the red positive (+) cable to the
remote positive (+)
terminal on the discharged
battery.
6. Connect the other end of the red positive (+) cable to
the positive (+) terminal of
the good battery.
7. Connect one end of the black negative (–) cable to
the negative (–) terminal of
the good battery. Do not let the other end
touch anything until the
next step. The other end of
the negative (–) cable does
not go to the dead battery.
It goes to a heavy,
unpainted metal
engine part.
8. Connect the other end of the black negative (–) cable
to the negative (–)
grounding point for the
discharged battery.
9. Start the engine in the vehicle with the good
battery and run the engine
at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery.
If it will not start after a
few tries, it probably needs
service.
Jumper Cable Removal
Reverse the sequence exactly
when removing the jumper
cables.
Page 457 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
456 Vehicle Care
have right or left-hand
threads. Use caution when
installing or removing the
tow eye.
The vehicle must be in
N (Neutral) and the electric
parking brake must be
released when loading the
vehicle onto a flatbed tow
truck.
.If the vehicle is equipped
with car wash mode and has
12-volt battery power, refer
to“Car Wash Mode” under
Automatic Transmission
0 277 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead
and/or the engine will not
start, the vehicle will not
move. Try to jump start the
vehicle. Refer to Jump
Starting - North America
0 452 and if the jump start is
successful, retry the “Car
Wash Mode” procedure.
.If jump starting is
unsuccessful, the vehicle will
not move. Tire skates or
dollies must be used under
the non-rolling tires to
prevent vehicle damage.
V-Series Blackwing Only
Due to low ramp angles on the
V-Series Blackwing, use care
when loading the vehicle onto
a flatbed carrier. Front spring
spacers were provided for
lifting the front suspension if
more clearance is necessary
when towing.
Front Tow Eye
The vehicle is equipped with a
tow eye. Only use the tow eye
to pull the vehicle onto a
flatbed car carrier from a flat
road surface. Do not use the
tow eye to pull the vehicle
from snow, mud, or sand. The
tow eye is located under the
carpet in the trunk.
Carefully open the cover in the
fascia by using the small notch
that conceals the tow eye
socket.
Page 491 of 526

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
490 Customer Information
Calling for Assistance
When calling Roadside
Assistance, have the following
information ready:
.Your name, home address,
and home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and
license plate number of the
vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s
powertrain warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:
Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change:
Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.