Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Service and Maintenance 479
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed
the service, and the type of services performed in the boxes provided. Retain all maintenance
receipts.Date Odometer
Reading Serviced By Maintenance
Stamp Services Performed
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
488 Customer Information
Need more help? Use the
phone numbers or mailing
addresses below for additional
assistance.
United States and
Puerto Rico
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994
Canada
Cadillac Customer Care
Centre
General Motors of Canada
Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-888-446-2000 (English/
French)
Cadillac Roadside Assistance:
1-800-882-1112
Overseas
Contact the local General
Motors Business Unit.
Customer Assistance
for Text Telephone
(TTY) Users
To assist customers who are
deaf, hard of hearing,
or speech-impaired and who
use Text Telephones (TTYs),
Cadillac has TTY equipmentavailable at its Customer
Assistance Center. Any TTY
user can communicate with
Cadillac by dialing:
1-800-833-2622. TTY users in
Canada can dial
1-800-263-3830.
Online Account
Create a Cadillac Account
(U.S.) at cadillac.com
Learn more about your vehicle
features, shop for and manage
your connected services and
OnStar plans, and access
diagnostic information specific
to your vehicle.
Membership Benefits
E:
Download owner’s
manuals and view
vehicle-specific how-to videos.
G: View maintenance
schedules, alerts, and Vehicle
Diagnostic Information.
Schedule service
appointments.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
492 Customer Information
.Alternative Service:If
assistance cannot be
provided right away, the
Roadside Assistance advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost
for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact your
dealer and request an
appointment. By scheduling a
service appointment and
advising the service
consultant of your
transportation needs, your
dealer can help minimize your
inconvenience. If the vehicle cannot be
scheduled into the service
department immediately, keep
driving it until it can be
scheduled for service, unless,
of course, the problem is
safety related. If it is, please
call your dealership, let them
know this, and ask for
instructions.
If your dealer requests you to
bring the vehicle for service,
you are urged to do so as
early in the work day as
possible to allow for same-day
repair.
Courtesy
Transportation
Program
To enhance your ownership
experience, we and our
participating dealers are proud
to offer Courtesy
Transportation, a customer
support program for vehicles
with the Bumper-to-Bumper
(Base Warranty Coverage
period in Canada), FederalEmission, Extended
Powertrain or Electric specific
warranties in both the U.S. and
Canada.
Several Courtesy
Transportation options are
available to assist in reducing
inconvenience when warranty
repairs are required.
Courtesy Transportation is
not a part of the New Vehicle
Limited Warranty. A separate
manual entitled
“Limited
Warranty and Owner
Assistance Information”
produced for new vehicles
provides detailed warranty
coverage information.
Transportation Options
Warranty service can
generally be completed while
you wait. However, if you are
unable to do so, your dealer
may offer the following
transportation options:
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
496 Customer Information
Genuine GM parts. Remember,
if the vehicle is leased, you
may be obligated to have the
vehicle repaired with Genuine
GM parts, even if your
insurance coverage does not
pay the full cost.
If another party's insurance
company is paying for the
repairs, you are not obligated
to accept a repair valuation
based on that insurance
company's collision policy
repair limits, as you have no
contractual limits with that
company. In such cases, you
can have control of the repair
and parts choices as long as
the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the
diagnosis and repair
information on the engine/
propulsion, transmission, axle,suspension, brakes, electrical
system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about
the vehicle. The owner’s
manual includes the
Maintenance Schedule for all
models.
Customer literature
publications available for
purchase include owner’s
manuals, warranty manuals,
and portfolios. Portfolios
include an owner’s manual,
warranty manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for
many current and past model
year GM vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–
6:00 p.m. Eastern Time
For credit card orders only
(VISA, MasterCard,
or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle uses
license-exempt transmitters /
receivers / systems that
operate on a radio frequency
that complies with Part 15/
Part 18 of the Federal
Communications Commission
(FCC) rules and with
Innovation, Science and
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
510 Connected Services
vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App
(If Available)
Download the myCadillac
mobile app to compatible
Apple and Android
smartphones. Cadillac users
can access the following
services from a smartphone:
.Remotely start/stop the
vehicle, if factory-equipped.
.Lock/unlock doors,
if equipped with automatic
locks.
.Activate the horn and lamps.
.Check the vehicle fuel level,
oil life, or tire pressure,
if factory-equipped with the
Tire Pressure Monitor
System.
.Send destinations to the
vehicle.
.Locate the vehicle on a map
(U.S. market only).
.Turn the vehicle's Wi-Fi
hotspot on/off, manage
settings, and monitor data
consumption, if equipped.
.Locate a dealer and
schedule service.
.Request Roadside
Assistance.
.Set a parking reminder with
pin drop, take a photo, make
a note, and set a timer.
.Connect with Cadillac on
social media.
Features are subject to
change. For myCadillac mobile
app information and
compatibility, see
my.cadillac.com.
An active OnStar or
connected service plan may be
required. A compatible device,
factory-installed remote start,
and power locks are required.
Data rates apply. See
www.onstar.com for details
and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the
horn and flash the lamps.
Marketplace
OnStar Advisors can provide
offers from restaurants and
retailers on your route, help
locate hotels, or book a room.
These services vary by
market.
Diagnostics
By monitoring and reporting
on the vehicle’s key systems,
OnStar Advanced Diagnostics,
if equipped, provides a way to
keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details
and system limitations.
Features are subject to
change. For updates on
feature capabilities, see
my.cadillac.com. Message and
data rates may apply.
Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/11/22
518 INDEX
Lights (cont'd)Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . 128
Automatic Emergency Braking (AEB)
Disabled . . . . . . . . . . . . . . . . . . . . . 130
Automatic
Vehicle Hold . . . . . . . . . . . . . . . . 129
Brake System Warning . . . 127
Charging System . . . . . . . . . . . 124
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 125
Cruise Control Light . . . . . . . 135
Door Ajar . . . . . . . . . . . . . . . . . . . . . . 136
Driver Mode Control . . . . . . . 132
Electric Parking Brake . . . . 128
Engine Coolant Temperature
Warning . . . . . . . . . . . . . . . . . . . . . 131
Engine Oil Pressure . . . . . . . . 134
Gauges and Indicators . . . . . 112
High-Beam On . . . . . . . . . . . . . . . 135
Lane Keep Assist . . . . . . . . . . . 129
Low Fuel Warning . . . . . . . . . . 134
Performance Shifting . . . . . 129
Seat Belt Reminders . . . . . . 122
Security . . . . . . . . . . . . . . . . . . . . . . . 135 Lights (cont'd)
Service Electric
Parking Brake . . . . . . . . . . . . . . 128
StabiliTrak OFF . . . . . . . . . . . . . 131
Tire Pressure . . . . . . . . . . . . . . . . 133
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . 131
Traction Off . . . . . . . . . . . . . . . . . . 130
Limited-Slip Differential . . . 302
Lock Steering Column . . . . . . . . . . . . . . 31
Locks Automatic Door . . . . . . . . . . . . . . . 21
Delayed Locking . . . . . . . . . . . . . . 21
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Lockout Protection . . . . . . . . . 22
Power Door . . . . . . . . . . . . . . . . . . . . 21
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Loss of Control . . . . . . . . . . . . . . 245
Low Fuel Warning Light . . . . 134
Low-Profile Tires . . . . . . . . . . . . . 421
Lower Anchors and Tethers for Children
(LATCH System) . . . . . . . . . . . . . 87
Lumbar Adjustment . . . . . . . . . . 46
Front Seats . . . . . . . . . . . . . . . . . . . 46M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 479
Maintenance Schedule . . . . . 471 Recommended Fluids
and Lubricants . . . . . . . . . . . 476
Malfunction Indicator Lamp . . . . . . . . . . . . . . 125
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Transmission . . . . . . . . . . . . . . . 283
Transmission Fluid . . . . . . . . 388
Map Data Updates . . . . . . . . . . . 192
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Massage Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Matching Active Rev . . . . . . . . . . . . . . . . . . . 286
Media
Avoiding UntrustedDevices . . . . . . . . . . . . . . . . . . . . . . 174
Memory Seats . . . . . . . . . . . . . . . . . . 48
Messages Engine Power . . . . . . . . . . . . . . . 148
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 147
Vehicle Speed . . . . . . . . . . . . . . . 148
2023 CT5
Scan to Access
United States
United States and CanadaConnected Services1\f888\f4\fO\bSTAR
Canada
Customer Assistance 1\f888\f446\f2000
Canada
Owner’s Manuals
Warranty Information
Connected Servic\1es
My Cadillac Rewar\1ds
myCadillac Mobile A\1pp
How\fTo Videos
Vehicle Diagnostics
Scheduled Maintenance
Vehicle Features
Many Additional Resources
United States
Customer Assistanc\1e 1\f800\f458\f8006
Roadside Assistanc\1e 1\f800\f224\f1400
84946628 A
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