2023 CADILLAC CT4 infotainment

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
184 Infotainment System
.The 12-volt battery has been
disconnected for
several days.
.The vehicle is driving in
heavy traffic where driving is
at low speeds, and the
vehicle is stopped and
started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance
can occur under one or more
of the following conditions:
.The turn was not made on
the road indicated.
.Route guidance might not be
available when using
automatic rerouting for the
next right or left turn.
.The route might not be
changed when using
automatic rerouting.
.There is no route guidance
when turning at an
intersection.
.Plural names of places might
be announced occasionally.
.It could take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting might
display a route returning to
the set waypoint if heading
for a destination without
passing through a set
waypoint.
.The route prohibits the
entry of a vehicle due to a
regulation by time or season
or any other regulation
which may be given.
.Some routes might not be
searched.
.The route to the destination
might not be shown if there
are new roads, if roads have
recently changed, or if
certain roads are not listed
in the map data. See Maps
0174.
To recalibrate the vehicle's
position on the map, park with
the vehicle running for two to
five minutes, until the vehicle
position updates. Make sure
the vehicle is parked in a location that is safe and has a
clear view of the sky and away
from large obstructions.
If the System Needs
Service
If the navigation system needs
service, see your dealer.
Map Data Updates
The map data in the vehicle is
the most up-to-date
information available when the
vehicle was produced. The
map data is updated
periodically, provided that the
map information has changed
and the vehicle has a relevant
service plan.
See www.gmnavdisc.com for
details on ordering,
purchasing, and installing a
new or replacement SD card.
Features are subject to
change. For more information
on this feature, visit your
brand website. See Online
Account
0486 for details.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
Infotainment System 185
If the vehicle is equipped with
Connected Navigation, which
is a subscription service that
enables certain features of
the navigation system, such as
Traffic, Smart Search/Routing,
and Predictive Navigation,
then the system will download
the latest map data from the
cloud.
Database Coverage
Explanations
Coverage areas vary with
respect to the level of map
detail available for any given
area. Some areas feature
greater levels of detail than
others. If this happens, it does
not mean there is a problem
with the system. As the map
data is updated, more detail
can become available for
areas that previously had
limited detail. See Map Data
Updates0184.
Voice Recognition
If equipped, voice recognition
allows for hands-free
operation within the
navigation, audio, phone, and
weather applications. This
feature can be started by
pressing
gon the steering
wheel or touching
gon the
infotainment display.
However, not all features
within these areas are
supported by voice
commands. Generally, only
complex tasks that require
multiple manual interactions to
complete are supported by
voice commands.
For example, tasks that take
more than one or two touches,
such as a song or artist to play
from a media device, would be
supported by voice
commands. Other tasks, like
adjusting the volume or
seeking up or down, are audio
features that are easily
performed by touching one or two options, and are not
supported by voice
commands.
In general there are flexible
ways to speak commands for
completing the tasks.
If your language supports it,
try stating a one-shot
command, such as
“Directions
to address city, state/province>.” Do not
include the ZIP code while
stating the address during the
command. Another example of
a one-shot Destination Entry
command is, “Directions to
Place of Interest at .” If
these commands do not work,
try saying, “Take me to Place
of Interest” or“Find address”
and the system will walk you
through by asking additional
questions.
Hybrid Speech
Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
186 Infotainment System
along with the system’s voice
recognition database. This
allows you to speak more
naturally when using voice
recognition.
Using Voice Recognition
Voice recognition becomes
available once the system has
been initialized. This begins
when the ignition is turned on.
Initialization may take a few
moments.1. Press
gon the steering
wheel controls to activate
voice recognition.
2. The audio system mutes and the system plays a
prompt.
3. Clearly speak one of the commands described in
this section.
A voice recognition system
prompt can be interrupted
while it is playing by
pressing
gagain. Once voice recognition is
started, both the infotainment
display and instrument cluster
show the selections and visual
dialog content. These displays
can be turned on or off in the
Tutorial Mode under Settings
0
207.
There are three voice prompt
modes supported:
.Informative verbal prompts:
This type of prompt will
provide more information
regarding the supported
actions.
.Short prompts: This type of
prompt will provide simple
instructions about what can
be stated.
.Auto informative prompts:
This type of prompt plays
during the first few speech
sessions, then automatically
switches to the short
prompt after some
experience has been gained
through using the system. If a command is not spoken,
the voice recognition system
says a help prompt.
Prompts and Infotainment
Displays
While a voice recognition
session is active, there may be
corresponding options
showing on the displays.
A selection can be made by
manually touching the option,
or by speaking the number for
the option to select. Manual
interaction in the voice
recognition session is
permitted. Interaction during a
voice session may be
completed entirely using voice
commands while some manual
commands may expedite a
task. If a selection is made
using a manual control, the
voice recognition dialog will
progress in the same way as if
the selection were made using
a voice command. Once the
system completes the task,

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
Infotainment System 187
or the session is terminated,
the voice recognition dialog
stops.
An example of this type of
manual intervention is
touching an entry of a
displayed number list instead
of speaking the number
associated with the entry
desired.
Canceling Voice
Recognition
.Touch or say“Cancel”or
“Exit” to terminate the voice
recognition session and
show the display where
voice recognition was
initiated.
.Pression the steering
wheel controls to terminate
the voice recognition
session and show the display
where voice recognition was
initiated.
Natural Language Commands
Most languages do not
support natural language
commands in sentence form. For those languages, use
direct commands like the
examples shown on the
display.
Helpful Hints for Speaking
Commands
Voice recognition can
understand commands that
are naturally stated in
sentence form or direct
commands that state the
application and the task.
For best results:
.Listen for the prompt before
saying a command or reply.
.Speak the command
naturally, not too fast, not
too slow.
.Use direct commands
without a lot of extra words.
For example,
“Call at
work,” “Play” followed by the
artist or song name,
or “Tune” followed by the
radio station number.
.Navigation destinations can
be made in a single
command using keywords. A few examples are:
“I want
directions to an address,” “I
need to find a place of
interest or (POI),” or“Find
contact.”
The system responds by
requesting more details. For
other POIs, say the name of
a category like
“Restaurants,” “Shopping
Malls,” or“Hospitals.”
.Navigating to a destination
outside of the current
country takes more than one
command. The first
command is to tell the
system where the navigation
will take place, such as an
Address, Intersection, POI,
or Contact. If Address or
Intersection is selected, the
second command is to say,
“Change Country.” Once the
system responds, say the
country before saying the
rest of the address and/or
intersection.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
188 Infotainment System
If POI is asked for, say
“Change Location,”then
“Change Country.”
Direct commands might be
more clearly understood by
the system. An example of a
direct command would be “Call
.” Examples of these
direct commands are
displayed on most of the
screens while a voice session
is active. If “Phone”or“Phone
Commands,” is spoken, the
system understands that a
phone call is requested and
will respond with questions
until enough details are
gathered to make a call.
If a cell phone number has
been saved with a name and a
place, the direct command
should include both, for
example “Call
at work.”Using Voice Recognition
for List Options
When a list is displayed, a
voice prompt will ask to
confirm or select an option
from that list.
When a display contains a list,
there may be options that are
available but not displayed.
The list on a voice recognition
screen functions the same as
a list on other displays.
Scrolling or flinging can be
used to help display other
entries from the list.
Manually scrolling or paging
the list on a display during a
voice recognition session
suspends the current voice
recognition event and plays
the prompt “Please select
manually or touch the Back
icon on the infotainment
display to try again.”
If manual selection takes more
than 15 seconds, the session
terminates and prompts that it has timed out. The display
returns to the display where
voice recognition was initiated.
The Back Command
Say
“Back” or touch the Back
icon on the infotainment
display to go to the
previous menu.
If in voice recognition, and
“Back” is spoken all the way
back to the starting display,
and then “Back”is spoken one
more time, the voice
recognition session will cancel.
Help
Say “Help” on any voice
recognition display and the
help prompt for the display is
played.
Voice Recognition for the
Radio
If browsing the audio sources
when voice is touched, the
voice recognition commands
for AM, FM, and SiriusXM (if
equipped) are available.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
Infotainment System 189
“Switch to AM”:Switch
bands to AM and tune to the
last AM radio station.
“Switch to FM” :Switch
bands to FM and tune to the
last FM radio station.
“Switch to SXM” :Switch
bands to SiriusXM and tune to
the last SiriusXM channel.
“Tune to
AM” :Tune to the radio
station whose frequency is
identified in the command (like
“nine fifty”).
“Tune to
FM” :Tune to the radio station
whose frequency is identified
in the command (like “one oh
one point one”).
“Tune to
AM HD” :Tune to the HD
Radio station (if equipped)
whose frequency is identified
in the command. “Tune to FM
HD”
:Tune to the HD Radio
station (if equipped) whose
frequency is identified in the
command.
“Tune to FM
HD ” :
Tune to the HD Radio station
(if equipped) whose frequency
and HD channel are identified
in the command.
“Tune to SXM number>” :Tune to the
SiriusXM radio station whose
channel number is identified in
the command.
“Tune to SXM name>” :Tune to the SiriusXM
radio station whose channel
name is identified in the
command.Voice Recognition for
Audio MyMedia
The available voice recognition
commands for [browsing]
MyMedia are:
“Play Artist” :Begin a dialog
to enter a specific artist name.
“Play Artist ” :
Begin playback of a specific
artist.
“Play Album” :Begin a dialog
to enter a specific
album name.
“Play Album ” :
Begin playback of a specific
album.
“Play Song” :Begin a dialog to
enter a specific song name.
“Play Song ” :
Begin playback of a specific
song, if available.
“Play Genre” :Begin a dialog
to enter a specific genre.
“Play Genre ” :
Begin playback of a specific
genre.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-16500442) -
2023 - CRC - 5/4/22
190 Infotainment System
“Play Playlist”:Begin a dialog
to enter a specific
playlist name.
“Play Playlist name>” :Begin playback of a
specific playlist.
“Play ” :Play
music from a specific device
identified by name. The device
name is the name displayed on
the display when the device is
first selected as an audio
source.
“Play Chapter” :Begin a
dialog to enter a
specific name.
“Play Chapter name>” :Begin playback of a
specific chapter.
“Play Audiobook” :Begin a
dialog to enter a specific
audiobook.
“Play Audiobook name>” :Begin playback of a
specific audiobook.
“Play Episode” :Begin a dialog
to enter a specific name. “Play Episode name>”
:Begin playback of a
specific episode.
“Play Podcast” :Begin a
dialog to enter a specific
podcast.
“Play Podcast name>” :Begin playback of a
specific podcast.
“My Media” :Begin a dialog to
enter the desired media
content.
Handling Large Amounts of
Media Content
It is expected that large
amounts of media content will
be brought into the vehicle.
It may be necessary to handle
large amounts of media
content in a different way than
smaller amounts of media. The
system may limit the options
of voice recognition by not
allowing selection of files by
voice at the highest level if the
number of files exceeds the
maximum limit. Changes to voice commands
due to media content
limits are:
.Files including other
individual files of all media
types such as songs,
audiobook chapters, podcast
episodes, and videos.
.Album type folders including
types such as albums and
audiobooks.
There are no restrictions if the
number of files and albums is
fewer than 12,000. When the
number of files connected to
the system is between
12,000 and 24,000, the
content cannot be accessed
directly with one command like
“Play .”
The restriction is that the
command “Play Song” must be
spoken first; the system will
then ask for the song name.
The reply command would be
to say the name of the song
to play.

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2023 - CRC - 5/4/22
Infotainment System 191
Similar limits exist for album
content. If there are more than
12,000 albums, but fewer than
24,000, the content cannot be
accessed directly with one
command like,“Play name>.” The command “Play
Album” must first be spoken;
the system will then ask for
the album name. The reply
would be to say the name of
the album to play.
Once the number of files has
exceeded approximately
24,000, there is no support
for accessing the songs
directly through voice
commands. There will still be
access to the media content
by using commands for
playlists, artists, and genres.
The access commands for
playlists, artists, and genres
are prohibited after the
number of this type of media
exceeds 12,000.
The system will provide
feedback the first time voice
recognition is initiated if it has become apparent that any of
these limits are reached
during a device initializing
process.
Voice recognition
performance will degrade to
some extent based on many
factors when adding large
amounts of data to recognize.
If this is the case, perhaps
accessing songs through
playlists or artist name would
work better.
Voice Recognition for
Navigation (If Equipped)
“Navigation”
:Begin a dialog
to enter specific destination
information.
“Navigation Commands” :
Begin a dialog to enter specific
destination information.
“Address” :Begin a dialog to
enter a specific destination
address, which includes the
entire address consisting of
the house number, street name, city, state/province, and
country. Do not include the
ZIP code.
“Place of Interest”
:Begin a
dialog to enter a destination
Place of Interest category or
major brand name.
The name must be precisely
spoken. Nicknames or short
names for the businesses will
not likely be found. Lesser
known businesses might have
to be located by category,
such as fast food, hotels,
or banks.
“Navigate to Contact” :Begin
a dialog to enter a specific
destination contact name.
“Cancel Route” :End route
guidance.
“Take Me Home” :Create a
route to a stored home
location.