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Personal reference
Each v
ehicle is given a unique vehicle identi-
fication number. In Germany, for example,
this vehicle identification number can be
traced back to the current and former owners
of the vehicle using information provided by
the Federal Motor Transport Authority (Kraft-
fahrtbundesamt ). There are also other ways
of tracing the vehicle to the owner or driver,
via data collected for the vehicle e.g. the reg-
istration number.
The data generated or processed by control
units may therefore be personal data or un-
der certain conditions is personal data. De-
pending on the vehicle data available, it may
be possible to draw conclusions, e.g. about
your driving behaviour, your location or your
route or your usage behaviour.
Your rights regarding data protection
In accordance with applicable data protection
law, you have certain rights vis-
Page 370 of 417
with the vehicle identification number. The
data can be read from the v ehicle by employ-
ees of the service network, e.g. workshops, or
third parties, e.g. breakdown services. The
same applies to warranty cases and quality
assurance measures.
The data is read using the legally required
OBD interface (“On Board Diagnosis”) in the
vehicle
Page 371 of 417

cle do not interact in any other ways than
those described here, in particular the de
vice
does not actively access vehicle data. The
type of further data processing depends on
the app provider. The settings that you can
adjust here depend on the app in question
and the operating system on your mobile de-
vice.
Online services
If your vehicle is equipped with a connection
to a mobile network, your vehicle will be able
to exchange data with other systems. The ve-
hicle can be connected to a mobile network
using a transmitter and receiver unit in the
vehicle or using your own mobile device. This
mobile network connection enables you to
use online functions. This includes online
services and apps provided by Volkswagen or
other third-party providers.
Manufacturer services
In the case of Volkswagen online services,
Volkswagen describes the respective func-
tions in a suitable place, e.g. in a separate
service description or on an Internet page,
and the associated privacy information is
provided. Personal data may be required in
order to provide online services. For this, data
is exchanged over a secure connection, e.g.
using the designated IT systems of the manu-
facturer. Any collection, processing and use
of personal data that goes beyond the provi-
sion of the service takes place exclusively ac-
cording to legal regulations, contractual
agreements or the necessary permission.
You can activate and deactivate the services
and functions, some of which are subject to
a fee and in some cases also disable the vehi-
cle
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Data from driver assist systems are also re-
corded. In addition to inf
ormation about
whether the systems were switched on or
off, available only to a restricted extent or in-
active, it is also possible to determine wheth-
er these functions steered, accelerated or
braked the vehicle in the above-described sit-
uations. Depending on the vehicle equip-
ment, these systems include the following:
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Fluids in the air condi-
tioning system
Refrigerant in the air conditioning system
The sticker in the bonnet space contains in-
f
ormation regarding the type and quantity of
refrigerant used in the vehicle
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Component protection
Information in accord-
ance with the EU Chemi-
cals Regulation REACH
In accordance with the European regulations
on chemicals, known as REACH, V
olkswagen
would like to inform you about the substan-
ces that may be found in your vehicle.
You can access this information online using
your vehicle identification number
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If the vehicle exceeds the gross vehicle
weight rating or the rear axle load, the v
ehi-
cle speed must not exceed 80 km/h when
towing a trailer. This also applies to countries
where higher speeds are permitted. Observe
local speed limits. These may be lower for ve-
hicles with trailers than for vehicles without
trailers.
Any permitted excess loads for the vehicle
are entered in the vehicle documents. If no
excess load has been entered, it is possible to
drive up to 100 km/h, although local regula-
tions must be observed.
Technical data
Technical data can be found in the vehicle
documents. Declaration of conformity
f
or radio systems in Eu-
rope Simplified declaration of con-
f
ormity
Your vehicle is equipped with various radio
systems. The manufacturers of these radio
systems declare that this equipment com-
plies with Directive 2014/53/EU where re-
quired by law.
The complete text of the EU declaration of
conformity is available at the following inter-
net address:
www.volkswagen.com/generalinfo Manufacturers