417
7
HV Owner's Manual_Europe_M52N30_en
7-2. Steps to take in an emergency
When trouble arises
1Stop the hybrid system. Set the
parking brake and shift the shift
lever to P.
2 Remove the mud, snow or sand
from around the front wheels.
3 Place wood, stones or some
other material under the front
wheels to help provide traction.
4 Restart the hybrid system.
5 Shift the shift lever to D or R and
release the parking brake. Then,
while exercising caution,
depress the accelerator pedal.
■When it is difficult to free the vehi-
cle
Press the switch to turn off TRC.
A message will be shown on the multi-
information display.
WARNING
●If steam is seen coming from under the hood, do not open the hood
until the steam has subsided. The engine compartment may be very hot.
●After the hybrid system has been turned off, check that the “READY”
indicator is off. When the hybrid system is operating, the gasoline engine may automatically start, or
the cooling fan may suddenly oper- ate even if the gasoline engine stops. Do not touch or approach
rotating parts such as the fan, which may lead to fingers or cloth-ing (especially a tie, a scarf or a
muffler) getting caught, resulting in serious injury.
●Do not loosen the coolant reservoir caps while the hybrid system and radiator are hot.
High temperature steam or coolant could spray out.
NOTICE
■When adding engine/power con-trol unit coolant
Add coolant slowly after the hybrid
system has cooled down sufficiently. Adding cool coolant to a hot hybrid system too quickly can cause dam-
age to the hybrid system.
■To prevent damage to the cooling
system
Observe the following precautions:
●Avoid contaminating the coolant with foreign matter (such as sand or dust etc.).
●Do not use any coolant additive.
If the vehicle becomes
stuck
Carry out the following proce-
dures if the tires spin or the
vehicle becomes stuck in mud,
dirt or snow:
Recovering procedure
573
HV Owner's Manual_Europe_M52N30_en
What to do if... (Troubleshooting)
while firmly depressing the brake
pedal? ( P.175)
Is the shift lever in P? (P.175)
Is the electronic key anywhere
detectable inside the vehicle?
( P.141)
Is the steering wheel unlocked?
( P.176)
Is the electronic key battery
weak or depleted?
In this case, the hybrid system can be
started in a temporary way. ( P. 4 0 8)
Is the 12-volt battery dis-
charged? ( P.409)
Is the power switch in ON?
If you cannot release the shift lever by
depressing the brake pedal with the
power switch in ON. ( P.182)
Vehicles without a smart entry &
start system: It is locked to pre-
vent theft of the vehicle if the key
is pulled from the power switch.
( P.173)
Vehicles with a smart entry &
start system: It is locked auto-
matically to prevent theft of the
vehicle. ( P.176)
Is the window lock switch
pressed?
The power window except for the one
at the driver’s seat cannot be operated
if the window lock switch is pressed.
( P.158)
The auto power off function will
be operated if the vehicle is left
in ACC or ON (the hybrid system
is not operating) for a period of
time. ( P.178)
The seat belt reminder light is
flashing
Are the driver and the passenger wear-
ing the seat belts? ( P. 3 7 7)
The parking brake indicator is on
Is the parking brake released?
( P.184)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.374, 383)
Did anyone inside the vehicle
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel cannot
be turned after the hybrid
system is stopped
The windows do not open or
close by operating the
power window switches
The power switch is turned
off automatically (vehicles
with a smart entry & start
system)
A warning buzzer sounds
during driving
An alarm is activated and the
horn sounds (vehicles with
an alarm)
574
HV Owner's Manual_Europe_M52N30_en
What to do if... (Troubleshooting)
open a door or anything move
inside the vehicle during setting
the alarm?
The sensor detects it and the alarm
sounds. ( P. 8 6)
Do one of the following to deacti-
vate or stop the alarms:
Unlock the doors using the entry
function (if equipped) or wireless
remote control.
Starting the hybrid system. (The
alarm will be deactivated or
stopped after a few seconds.)
Is the electronic key left inside
the vehicle?
Check the message on the multi-infor-
mation display. ( P.383)
When a warning light turns on or
a warning message is displayed,
refer to P.374, 383.
Vehicles with an emergency tire
puncture repair kit: Stop the vehi-
cle in a safe place and repair the
flat tire temporarily with the
emergency tire puncture repair
kit. ( P.386)
Vehicles with spare tire: Stop the
vehicle in a safe place and
replace the flat tire with the spare
tire. ( P.397)
Try the procedure for when the
vehicle becomes stuck in mud,
dirt, or snow. ( P.417)A warning buzzer sounds
when leaving the vehicle
(vehicles with a smart entry
& start system)
A warning light turns on or a
warning message is dis-
played
When a problem has
occurred
If you have a flat tire
The vehicle becomes stuck
577
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Door lock
Back door ................................... 137
Side doors .................................. 133
Smart entry & start system......... 140
Wireless remote control ............. 130
Doors
Back door ................................... 137
Door glasses .............................. 156
Door lock ............................ 133, 137
Open door warning buzzer. 134, 136
Outside rear view mirrors ........... 153
Rear door child-protectors ......... 137
Side doors .................................. 133
Double locking system .................. 85
Drive distance ....................... 107, 113
Drive information .................. 107, 113
Drive-start control ........................ 165
Driving ........................................... 160
Break-in tips ............................... 161
Correct driving posture................. 31
Driving mode select switch ........ 275
Hybrid vehicle driving tips .......... 282
Procedures................................. 160
Winter drive tips ......................... 284
Driving information display . 104, 110
Driving range ........................ 105, 110
Driving support system information
display ................................. 107, 112
Dynamic radar cruise control with
full-speed range ......................... 230
Road Sign Assist (RSA) ............. 238
Warning message ...................... 240
E
eCall ................................................. 66
“SOS” button ................................ 66
ECB (Electronically Controlled Brake
System) ....................................... 277
Warning light .............................. 374
ECO Accelerator Guidance.. 105, 111
Eco drive mode .............................275
Eco score............................... 105, 111
Elapsed time.......................... 107, 113
Electric motor (traction motor) ...... 76
Electric Power Steering (EPS) ..... 277
Warning light .............................. 377
Electronic key ............................... 128
Battery-saving function............... 141
If the electronic key does not operate
properly .................................... 407
Replacing the battery ................. 351
Electronically Controlled Brake Sys-
tem (ECB) .................................... 277
Warning light .............................. 374
Emergency brake signal .............. 277
Emergency flashers...................... 366
Emergency tire puncture ............. 386
Emergency, in case of
If a warning buzzer sounds ........ 374
If a warning light turns on ........... 374
If a warning message is displayed
................................................. 383
If the 12-volt battery is discharged
................................................. 409
If the electronic key does not operate
properly .................................... 407
If the hybrid system will not start 405
If the vehicle is trapped in rising
water ........................................367
If you have a flat tire ........... 386, 397
If you lose your keys ..................407
If you think something is wrong .. 372
If your vehicle becomes stuck .... 417
If your vehicle has to be stopped in
an emergency .......................... 366
If your vehicle needs to be towed
................................................. 369
If your vehicle overheats ............414
Energy monitor .............................120
578
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Engine ........................................... 421
ACC ................................... 174, 177
Compartment ............................. 325
Engine switch ..................... 173, 175
Hood .......................................... 322
How to start the hybrid system. 173,
175
Identification number.................. 421
If the hybrid system will not start 405
If your vehicle has to be stopped in
an emergency .......................... 366
Ignition switch (power switch) .. 173,
175
Overheating ............................... 414
Power switch ...................... 173, 175
Tachometer ................................ 119
Engine coolant .............................. 327
Capacity ..................................... 425
Checking .................................... 327
Preparing and checking before win-
ter ............................................ 284
Engine coolant temperature gauge
................................................. 94, 99
Engine oil ...................................... 325
Capacity ..................................... 423
Checking .................................... 325
Preparing and checking before win-
ter ............................................ 284
Warning light .............................. 375
Engine oil maintenance data ....... 327
Engine switch (power switch) ... 173,
175
If your vehicle has to be stopped in
an emergency .......................... 366
EPS (Electric Power Steering) ..... 277
Warning light .............................. 377
EV drive mode .............................. 179
EV indicator .................................... 77
F
Flat tire
Tire pressure warning system .... 334
Vehicles with a spare tire ........... 397
Vehicles without a spare tire ...... 386
Floor mats ....................................... 30
Fluid
Brake .......................................... 426
Hybrid transmission.................... 426
Washer ....................................... 329
Fog lights
Replacing light bulbs ..........358, 360
Switch......................................... 196
Wattage ...................................... 428
Front fog lights
Replacing light bulbs ..........358, 360
Switch......................................... 196
Wattage ...................................... 428
Front position lights
Replacing light bulbs ..........358, 359
Wattage ...................................... 428
Front seat center airbags ............... 36
Front seats .................................... 145
Adjustment ................................. 145
Cleaning ..................................... 315
Correct driving posture ................. 31
Head restraints ........................... 147
Seat heaters ............................... 293
Front turn signal lights................. 184
Replacing light bulbs ..........358, 360
Turn signal lever ......................... 184
Wattage ...................................... 428
Fuel ................................................ 202
Capacity ..................................... 422
Fuel gauge ............................. 94, 99
Information ................................. 430
Refueling .................................... 202
Type ........................................... 422
Warning light .............................. 377
579
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Fuel consumption
Average fuel economy ....... 105, 110
Current fuel consumption ... 105, 110
Fuel economy ....................... 105, 110
Fuel filler door .............................. 202
Refueling .................................... 202
Fuel gauge ................................ 94, 99
Fuses ............................................. 354
G
Gauges ...................................... 94, 99
Glove box ...................................... 298
GPF (Gasoline Particulate Filter)
system ......................................... 276
Grocery bag hooks ....................... 299
H
Head restraints ............................. 147
Head-up display ............................ 116
Driving information display area. 116
Driving support system display area
................................................. 118
Hybrid System Indicator ............. 119
Navigation system-linked display
area ......................................... 118
Pop-up display ........................... 118
Settings ...................................... 117
Headlamp temporary lighting func-
tion............................................... 192
Headlights
Automatic High Beam system .... 193
Headlamp temporary lighting func-
tion ........................................... 192
Light switch ................................ 190
Replacing light bulbs .................. 358
Wattage ...................................... 428
Heated steering wheel ................. 293
Heaters
Automatic air conditioning system
................................................. 288
Heated steering wheel ............... 293
Outside rear view mirrors ........... 290
Seat heaters ............................... 293
High mounted stoplight
Replacing light bulbs ..................358
High-voltage components..............79
Hill-start assist control ................. 277
Hood............................................... 322
Open .......................................... 322
Hooks
Coat hooks ................................. 308
Grocery bag hooks ..................... 299
Retaining hooks (floor mat) .......... 30
Horn ............................................... 151
Hybrid battery (traction battery)
Location........................................ 79
Specification ............................... 422
Warning message ........................ 83
Hybrid battery (traction battery) air
intake vent ...................................348
Hybrid battery (traction battery) air
vents .............................................. 82
Hybrid system ................................. 76
Acoustic vehicle alerting system .. 78
Emergency shut off system .......... 82
Energy monitor/consumption screen
................................................. 120
EV drive mode............................ 179
High voltage components............. 79
Hybrid System Indicator ......... 94, 99
Hybrid system precautions ........... 79
If the hybrid system will not start 405
Overheating................................ 414
Power (ignition) switch ....... 173, 175
Regenerative braking ................... 77
Starting the hybrid system.. 173, 175
580
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Hybrid System Indicator .. 94, 99, 119
Hybrid transmission ..................... 181
Hybrid vehicle driving tips........... 282
I
Identification
Engine ........................................ 421
Vehicle ....................................... 420
Ignition switch (power switch) .. 173,
175
Auto power off function .............. 178
Changing the power switch modes
......................................... 174, 177
If your vehicle has to be stopped in
an emergency .......................... 366
Illuminated entry system ............. 296
Immobilizer system ........................ 84
Indicators ........................................ 92
Initialization
Engine oil maintenance data...... 327
Items to initialize ........................ 440
Parking Support Brake ............... 269
Power windows .......................... 156
Tire pressure warning system .... 337
Inside rear view mirror ................. 152
Interior lights ................................ 295
Wattage ...................................... 428
J
Jack
Positioning a floor jack ............... 323
Vehicle-equipped jack ................ 398
Jack handle ................................... 398
Jam protection function
Power windows .......................... 156
K
Keyless entry
Smart entry & start system ......... 140
Wireless remote control ............. 130
Keys ............................................... 128
Battery-saving function............... 141
Electronic key .............................128
If the electronic key does not operate
properly .................................... 407
If you lose your keys ..................407
Key number plate .......................128
Keyless entry.............. 133, 139, 140
Mechanical key .......................... 128
Power switch ...................... 173, 175
Replacing the battery ................. 351
Warning buzzer .......................... 141
Wireless remote control ............. 130
L
Lane Tracing Assist (LTA) ............220
Operation ...................................220
Warning lights.............................378
Warning messages..................... 229
Language (multi-information dis-
play) ..................................... 108, 113
Lever
Auxiliary catch lever ................... 322
Hood lock release lever.............. 322
Shift lever ...................................181
Turn signal lever ......................... 184
Wiper lever ................................. 197
License plate light
Replacing light bulbs ..................363
License plate lights
Light switch ................................ 190
Wattage ...................................... 428
584
HV Owner's Manual_Europe_M52N30_en
Alphabetical Index
Seats ...................................... 145, 146
Adjustment ................................. 145
Adjustment precautions ............. 145
Child seats/child restraint system
installation .................................. 47
Cleaning ..................................... 315
Head restraints........................... 147
Properly sitting in the seat............ 31
Seat heaters............................... 293
Secondary Collision Brake .......... 277
Sensor
Automatic headlight system ....... 191
Automatic High Beam system .... 193
BSM (Blind Spot Monitor) .......... 248
Inside rear view mirror ............... 153
LTA (Lane Tracing Assist) .......... 220
Parking Support Brake function
(static objects) ......................... 253
Radar sensor ..................... 204, 249
Rain-sensing windshield wipers . 199
RCTA (Rear Crossing Traffic Alert)
................................................. 260
Toyota parking assist-sensor ..... 253
Service plug .................................... 79
Shift lever
Hybrid transmission ................... 181
If the shift lever cannot be shifted
from P ...................................... 182
Shift lock system .......................... 182
Side airbags .................................... 36
Side mirrors
Adjustment ................................. 153
BSM (Blind Spot Monitor) .......... 248
Folding ....................................... 154
RCTA (Rear Crossing Traffic Alert)
................................................. 260
Side turn signal lights .................. 184
Replacing light bulbs .................. 358
Turn signal lever ........................ 184
Side windows ................................ 156
Smart entry & start system .......... 140
Antenna location ........................ 140
Entry functions ................... 133, 139
Starting the hybrid system.......... 175
Snow tires...................................... 284
Spare tire ....................................... 397
Inflation pressure........................ 427
Storage location ......................... 398
Spark plug ..................................... 425
Specifications ............................... 420
Speed limiter ................................. 242
Warning message ...................... 243
Speedometer ............................. 94, 99
Steering lock
Column lock release........... 173, 176
Steering lock system warning mes-
sage ......................................... 176
Steering wheel
Adjustment ................................. 151
Heated steering wheel ............... 293
Meter control switches ....... 104, 110
Stop lights
Emergency brake signal............. 277
Replacing light bulbs ..................358
Storage features ........................... 297
Stuck
If the vehicle becomes stuck ...... 417
Sun visors ..................................... 307
Switches
Airbag manual on-off switch ......... 45
Automatic High Beam system .... 193
Brake Hold switch ...................... 187
Display change button..........96, 101
Door lock switches ..................... 136
Driving mode select switch......... 275
Dynamic radar cruise control with
full-speed range switch ............230
Emergency flashers switch ........ 366
EV drive mode switch................. 179
Heated steering wheel switch .... 293