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6-1. Maintenance and care
Maintenance and care
Remove dirt and dust using a
vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with
lukewarm water.
If dirt cannot be removed, wipe it
off with a soft cloth dampened
with neutral detergent diluted to
approximately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent
and water.
■Shampooing the carpets
There are several commercial foaming-
type cleaners available. Use a sponge or brush to apply the foam. Rub in over-lapping circles. Do not use water. Wipe
dirty surfaces and let them dry. Excellent results are obtained by keeping the car-pet as dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also check the belts periodically for exces-
sive wear, fraying or cuts.
Cleaning and protecting
the vehicle interior
Perform cleaning in a manner
appropriate to each compo-
nent and its material.
Protecting the vehicle inte-
rior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the
vehicle, such as on the floor, in the hybrid battery (traction battery) air intake vent, and in the luggage
compartment. ( P.315) Doing so may cause the hybrid bat-tery, electrical components, etc. to
malfunction or catch fire.
●Do not get any of the SRS compo-
nents or wiring in the vehicle interior wet. ( P.36) An electrical malfunction may
cause the airbags to deploy or not function properly, resulting in death or serious injury.
●Vehicles with wireless charger:Do not let the wireless charger
( P.303) get wet. Failure to do so may cause the charger to become hot and cause burns or could cause
electric shock resulting in death or serious injury.
■Cleaning the interior (especially instrument panel)
Do not use a polish wax or polish
cleaner. The instrument panel may reflect off the windshield, obstructing the driver’s view and leading to an
accident, resulting in death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the vehicle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gaso-
line, alkaline or acidic solutions, dye, and bleach
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6-2. Maintenance
6-2.Mainte nance
■Where to go for maintenance ser-
vice?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service opera- tions as well as other inspections and repairs be carried out by authorized
Toyota retailers or Toyota authorized repairers, or any reliable repairers. For repairs and services covered by your
warranty, please visit an authorized Toyota retailer or repairer, who will use genuine Toyota parts in repairing any
difficulties you may encounter. There can also be advantages in utilizing authorized Toyota retailers or repairers
for non-warranty repairs and services, as members of the Toyota network will be able to expertly assist you with any
difficulties you may encounter.
Your Toyota retailer or Toyota authorized
repairer, or any reliable repairer will per- form all of the scheduled maintenance on your vehicle reliably and economi-
cally due to their experience with Toyota vehicles.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance
schedule.
For full details of your maintenance
schedule, read the “Toyota Service
Booklet” or “Toyota Warranty Booklet”.
What about do-it-yourself mainte-
nance?
Many of the maintenance items are
easy to do yourself if you have a little
mechanical ability and a few basic
automotive tools.
Note, however, that some maintenance
tasks require special tools and skills.
These are best performed by qualified
technicians. Even if you’re an experi-
enced do-it-yourself mechanic, we rec-
ommend that repairs and maintenance
be conducted by any authorized Toyota
retailer or Toyota authorized repairer, or
any reliable repairer. Any authorized
Toyota retailer or repairer will keep a
record of maintenance, which could be
useful should you ever require War-
ranty Service. Should you choose to
select a qualified and equipped profes-
sional other than an authorized Toyota
repairer to service or maintain your
vehicle, we recommend that you
Maintenance require-
ments
To ensure safe and economical
driving, day-to-day care and
regular maintenance are
essential. Toyota recommends
the maintenance below.
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
■Handling of the 12-volt battery
12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your hands after handling. ( P.330)
Scheduled maintenance
Do-it-yourself maintenance
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6-3. Do-it-yourself maintenance
6-3.Do-it-y ours elf main ten ance
Do-it-yourself ser vice
precautions
If you perform maintenance by
yourself, be sure to follow the
correct procedure as given in
these sections.
Maintenance
ItemsParts and tools
12-volt bat-
tery condi-
tion
( P.330)
•Warm water
• Baking soda
• Grease
• Conventional wrench
(for terminal clamp
bolts)
Engine/powe
r control unit
coolant level
( P.327)
• “Toyota Super Long
Life Coolant” or a simi-
lar high quality eth-
ylene glycol-based
non-silicate, non-
amine, non-nitrite and
non-borate coolant
with long-life hybrid
organic acid technol-
ogy.
“Toyota Super Long
Life Coolant” is pre-
mixed with 50% cool-
ant and 50% deionized
water.
• Funnel (used only for
adding coolant)
Engine oil
level
( P.325)
• “Toyota Genuine Motor
Oil” or equivalent
• Rag or paper towel
• Funnel (used only for
adding engine oil)
Fuses
( P.354)
• Fuse with same
amperage rating as
original
Hybrid bat-
tery (traction
battery) air
intake vent
( P.348)
• Vacuum cleaner, etc.
• Flathead screwdriver
Light bulbs
( P.357)
• Bulb with same num-
ber and wattage rating
as original
• Flathead screwdriver
•Wrench
Radiator and
condenser
( P.329)
Tire inflation
pressure
( P.342)
• Tire pressure gauge
• Compressed air
source
Washer fluid
( P.329)
• Water or washer fluid
containing antifreeze
(for winter use)
• Funnel (used only for
adding water or
washer fluid)
WARNING
The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or
become electrically energized. To avoid death or serious injury, observe the following precautions.
■When working on the engine compartment
●Make sure that the “ACCESSORY” or “IGNITION ON” on the multi-information display and the
“READY” indicator are both off.
ItemsParts and tools
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6-3. Do-it-yourself maintenance
Maintenance and care
WARNING
●Keep hands, clothing and tools away from the moving fan.
●Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other flu-ids may also be hot.
●Do not leave anything that may burn easily, such as paper and
rags, in the engine compartment.
●Do not smoke, cause sparks or
expose an open flame to fuel or 12- volt battery. Fuel and 12-volt battery fumes are flammable.
●Be extremely cautious when work-ing on the 12-volt battery. It con-
tains poisonous and corrosive sulfuric acid.
●Take care because brake fluid can harm your hands or eyes and dam-age painted surfaces. If fluid gets
on your hands or in your eyes, flush the affected area with clean water immediately.
If you still experience discomfort, consult a doctor.
■When working near the electric cooling fan or radiator grille
Be sure the power switch is OFF.
With the power switch in ON, the electric cooling fan may automatically start to run if the air conditioning is on
and/or the coolant temperature is high. ( P.329)
■Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
NOTICE
■If you remove the air cleaner fil- ter
Driving with the air cleaner filter removed may cause excessive engine wear due to dirt in the air.
■If the fluid level is low or high
It is normal for the brake fluid level to
go down slightly as the brake pads wear or when the fluid level in the accumulator is high.
If the reservoir needs frequent refill- ing, it may indicate a serious problem.
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6-3. Do-it-yourself maintenance
Maintenance and care
Washer fluid tank (P.329)
Fuse boxes ( P.354)
Power control unit coolant reservoir ( P.327)
Engine oil filler cap ( P.326)
Engine oil level dipstick ( P.326)
Engine coolant reservoir ( P. 3 2 7 )
Radiator ( P.329)
Condenser ( P.329)
Electric cooling fan
■12-volt battery
P. 3 3 0
With the engine at operating tem-
Engine compartment
Components
Checking and adding the
engine oil
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6-3. Do-it-yourself maintenance
The 12-volt battery is located in the
right-hand side of the rear seats.
1 Remove the screws.
2 Remove the clips from the
claws.
3 Slide the tabs out of the
notches.
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-mable and explosive. Therefore,
observe the following precautions before recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to dis-connect the ground cable.
●Make sure the power switch on the charger is off when connecting and
disconnecting the charger cables to the 12-volt battery.
■After recharging/reconnecting the 12-volt battery (vehicles with a
smart entry & start system)
●Unlocking the doors using the smart
entry & start system may not be possi- ble immediately after reconnecting the 12-volt battery. If this happens, use
the wireless remote control or the mechanical key to lock/unlock the doors.
●Start the hybrid system with the power switch in ACC. The hybrid system
may not start with the power switch turned off. However, the hybrid sys-tem will operate normally from the
second attempt.
●The power switch mode is recorded
by the vehicle. If the 12-volt battery is reconnected, the vehicle will return the power switch mode to the status it
was in before the 12-volt battery was disconnected. Make sure to turn off the power before disconnecting the
12-volt battery. Take extra care when connecting the 12-volt battery if the power switch mode prior to discharge
is unknown.
If the system will not start even after multiple attempts, contact any autho-
rized Toyota retailer or Toyota autho- rized repairer, or any reliable repairer.
12-volt batter y
Location
Removing the 12-volt bat-
tery cover
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6-3. Do-it-yourself maintenance
Maintenance and care
Make sure that the 12-volt battery
terminals are not corroded and that
there are no loose connections,
cracks, or loose clamps.
WARNING
■Chemicals in the 12-volt battery
The 12-volt battery contains poison-
ous and corrosive sulfuric acid and may produce hydrogen gas which is flammable and explosive. To reduce
the risk of death or serious injury, take the following precautions while work-ing on or near the 12-volt battery:
●Do not cause sparks by touching the 12-volt battery terminals with
tools.
●Do not smoke or light a match near
the 12-volt battery.
●Avoid contact with eyes, skin and
clothes.
●Never inhale or swallow electrolyte.
●Wear protective safety glasses when working near the 12-volt bat-
tery.
●Keep children away from the 12-
volt battery.
■Where to safely charge the 12-
volt battery
Always charge the 12-volt battery in an open area. Do not charge the 12-
volt battery in a garage or closed room where there is insufficient venti-lation.
■Emergency measures regarding electrolyte
●If electrolyte gets in your eyesFlush your eyes with clean water for at least 15 minutes and get immedi-
ate medical attention. If possible, continue to apply water with a sponge or cloth while traveling to
the nearest medical facility.
●If electrolyte gets on your skin
Wash the affected area thoroughly. If you feel pain or burning, get med-ical attention immediately.
●If electrolyte gets on your clothesIt can soak through clothing on to your skin. Immediately take off the
clothing and follow the procedure above if necessary.
●If you accidentally swallow electro-lyteDrink a large quantity of water or
milk. Get emergency medical atten- tion immediately.
■When replacing the 12-volt bat-tery
Use a 12-volt battery designed for this
vehicle. Failure to do so may cause gas (hydrogen) to enter the passen-ger compartment, causing a fire or
explosion.
For replacement of the 12-volt battery, contact any authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer.
NOTICE
■When recharging the 12-volt bat-
tery
Never recharge the 12-volt battery while the hybrid system is operating.
Also, be sure all accessories are turned off.
Exterior
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6-3. Do-it-yourself maintenance
Remove the dust from the air intake
vent with a vacuum cleaner, etc.
Make sure to only use a vacuum to
suck out dust and clogs. Attempting to
blow out dust and clogs using an air-
gun, etc. may push it into the air intake
vent. ( P.350)
If dust and clogs cannot be com-
pletely removed with the air intake
vent cover installed, remove the
cover and clean the filter.
1 Turn the power switch off.
2 Using a flathead screwdriver,
remove the air intake vent cover.
1 Pull the cover as shown in the
illustration to disengage the 2
claws, starting from the claw in
the upper right corner.
2 Pull the cover toward the side of
the vehicle to remove it.
3 Remove the air intake vent filter.
1 Disengage the 2 claws as
shown in the illustration.
2 Disengage the 2 tabs and
Cleaning the hybrid bat-
ter y (traction batter y)
air intake vent and filter
To prevent the fuel economy
from being affected, visually
inspect the hybrid battery
(traction battery) air intake
vent periodically for dust and
clogs. If it is dusty or clogged
or if “Maintenance Required
for Traction Battery Cooling
Parts See Owner’s Manual” is
displayed on th e multi-infor-
mation display, clean the air
intake vent using the following
procedures:
Cleaning the air intake vent
If dust and clogs cannot be
completely removed