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6-3. Do-it-yourself maintenance
Maintenance and care
3Remove the light bulb.
4 Install a new light bulb.
5 Install the bulb base.
6 Install the back door cover.
WARNING
■Replacing light bulbs
●Turn off the lights. Do not attempt to
replace the bulb immediately after turning off the lights. The bulbs become very hot and may cause
burns.
●Do not touch the glass portion of
the light bulb with bare hands. When it is unavoidable to hold the glass portion, use and hold with a
clean dry cloth to avoid getting moisture and oils on the bulb. Also, if the bulb is scratched or dropped,
it may blow out or crack.
●Fully install light bulbs and any
parts used to secure them. Failure to do so may result in heat damage, fire, or water entering the light unit.
This may damage the lights or cause condensation to build up on the lens.
■To prevent damage or fire
Make sure bulbs are fully seated and
locked.
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7
When trouble arises
When trouble arises
7-1. Essential information
Emergency flashers .......... 394
If your vehicle has to be
stopped in an emergency 394
If the vehicle is submerged or
water on the road is rising
....................................... 395
7-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 397
If you think something is wrong
....................................... 401
Fuel pump shut off system 402
If a warning light turns on or a
warning buzzer sounds... 403
If a warning message is dis-
played ............................. 413
If you have a flat tire (vehicles
with an emergency tire punc-
ture repair kit) ................. 415
If you have a flat tire (vehicles
with a spare tire) ............. 426
If the engine will not start .. 435
If you lose your keys ......... 436
If the electronic key does not
operate properly (vehicles
with a smart entry & start sys-
tem) ................................ 437
If the vehicle battery is dis-
charged .......................... 439
If your vehicle overheats... 442
If the vehicle becomes stuck
....................................... 444
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7-1. Essential information
When trouble arises
Vehicles with a smart entry &
start system
Press and hold the engine switch for 2
consecutive seconds or more, or press
it briefly 3 times or more in succession.
5 Stop the vehicle in a safe place
by the road.
If the door can be opened, open
the door and exit the vehicle.
If the door can not be opened,
open the window using the
power window switch and ensure
an escape route.
If the window can be opened,
exit the vehicle through the win-
dow.
If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to
the point that the water pressure
inside of the vehicle equals the
water pressure outside of the
vehicle and then open the door
after waiting for the rising water
to enter the vehicle, and exit the
vehicle. When the outside water
level exceeds half the height of
the door, the door cannot be
WARNING
■If the engine has to be turned off while driving
●Power assist for the brakes and
steering wheel will be lost, making the brake pedal harder to depress and the steering wheel heavier to
turn. Decelerate as much as possi- ble before turning off the engine.
●Vehicles without a smart entry & start system: Never attempt to remove the key, as doing so will
lock the steering wheel.
If the vehicle is sub-
merged or water on the
road is rising
This vehicle is not designed to
be able to drive on roads that
are deeply flooded with water.
Do not drive on roads where
the roads may be submerged
or the water may be rising. It is
dangerous to remain in the
vehicle, if it anticipated that the
vehicle will be flooded or set a
drift. Remain calm and follow
the following.
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7-1. Essential information
opened from the inside due to
water pressure.
■Water level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical
equipment will get damaged, the power windows will not operate, the engine stop, and the vehicle may not be able to
get moving.
■Using an emergency escape ham-
mer*
Laminated glass is used in the wind- shield on this vehicle.Laminated glass cannot be shattered
with an emergency hammer*. Tempered glass is used in the windows on this vehicle.*: Contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer, or aftermarket acces-
sory manufacturer for further informa-
tion about an emergency hammer.
WARNING
■Caution while driving
Do not drive on roads where the roads may be submerged or the water
may be rising. Otherwise the vehicle may be damaged and cannot move, as well as become flooded and set a
drift, which may lead to death.
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7-2. Steps to take in an emergency
When trouble arises
7-2.Ste ps to take in an emerg ency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnormal
sound.
From the front
Release the parking brake.
Turn automatic mode off. ( P.187)
From the rear
Use a towing dolly under the front
wheels.
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer or commercial towing
service, using a wheel-lift type
truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
WARNING
Observe the following precautions. Failure to do so may result in death or
serious injury.
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7-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the engine
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
WARNING
■When towing the vehicle
Be sure to transport the vehicle with
the front wheels raised or with all four wheels raised off the ground. If the vehicle is towed with the front wheels
contacting the ground, the drivetrain and related parts may be damaged.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is not strong enough to hold the front
wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-ing at the opposite end of the raised
vehicle. Without adequate clear- ance, the vehicle could be dam-aged while being towed.
■When towing a vehicle equipped with the Stop & Start system (if
equipped)
If it is necessary to tow the vehicle with all four wheels on the ground,
perform the following procedure before towing the vehicle in order to protect the system. Turn the engine
switch off and then start the engine or turn the engine switch to ON.
■Towing with a sling-type truck
Do not tow with a sling-type truck to prevent body damage.
Using a flatbed truck
Emergency towing
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7-2. Steps to take in an emergency
5Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle
body.
6 Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the
engine switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off.
( P.187)
Multidrive: When the shift lever
cannot be shifted: P. 1 8 0
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and brak- ing more difficult.
■Wheel nut wrench*1, 2
Wheel nut wrench is installed in luggage compartment. ( P.427)*1: If equipped
*2: If your vehicles does not provide a
wheel nut wrench, you can purchase
it from any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■While towing
●When towing using cables or chains, avoid sudden starts, etc.
which place excessive stress on the towing eyelets, cables or chains. The towing eyelets, cables or
chains may become damaged, bro- ken debris may hit people, and cause serious damage.
●Do not turn the engine switch off.There is a possibility that the steer-
ing wheel is locked and cannot be operated.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are
installed securely. If not securely installed, towing eye-lets may come loose during towing.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
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7-2. Steps to take in an emergency
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light (warning buzzer)
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then g oes
off, this does not necessarily indicate a malfunction in the sy stem.
However, if this continues to o ccur, have the vehicle inspected by
any authorized Toyota retailer or Toyota authorized repairer, o r any
reliable repairer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(Red)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and contact
any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer. Continuing to drive the
vehicle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in the parking brake system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightDetails/Actions
Indicates that the engine coolant temperature is excessively hi gh
Immediately stop the vehicle in a safe place.
Handling method ( P.442)