2022 TOYOTA SIENNA HYBRID Owners Manual

4577-1. Essential information
7
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
The functions of the air conditioning,
etc. may be partially limited in order
to reduce the power consumption of
the 12-volt battery.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
Turning the hybrid system off
while driving will not cause loss of
steering or braking control. How-
ever, power assist for the steering
wheel may be lost making it diffi-
cult to steer smoothly before stop-
ping the vehicle depending on the
remaining charge in the 12-volt
battery or usage conditions.
Decelerate as mu ch as possible
before turning off the hybrid sys-
tem.

4587-1. Essential information
If the door can be opened,
open the door and exit the
vehicle.
 If the door can not be opened,
open the window using the
power window switch and
ensure an escape route.
 If the window can be opened,
exit the vehicle through the
window.
 If the door and window cannot
be opened due to the rising
water, remain calm, wait until
the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle and then open the door
after waiting for the rising
water to enter the vehicle, and
exit the vehicle. When the outside water level exceeds
half the height of the door, the
door cannot be opened from
the inside due to water pres-
sure.
■Water level exceeds the floor
When the water level exceeds the
floor and time has passed, the elec-
trical equipment will get damaged,
the power windows and power slid-
ing doors will not operate, the
engine and motor stop, and the
vehicle may not be able to get mov-
ing.
■Using an emergency escape
hammer*1
Laminated glass*2 is used in the
windshield and the windows on this
vehicle.
Laminated glass cannot be shat-
tered with an emergency hammer
*1.*1: Contact your Toyota dealer or aftermarket accessory manufac-
turer for further information about
an emergency hammer.
*2: If equipped
■How to distinguish laminated
glass
When looking from the cross-sec-
tional view point, laminated glass is
two sheets of glass pasted together.
Laminated glass
Tempered glass
If the vehicle is sub-
merged or water on
the road is rising
This vehicle is not designed
to be able to drive on roads
that are deeply flooded with
water. Do not drive on roads
where the roads may be
submerged or the water
may be rising. It is danger-
ous to remain in the vehicle,
if it anticipated that the vehi-
cle will be flooded or set a
drift. Remain calm and fol-
low the following.
A
B

4597-1. Essential information
7
When trouble arises
WARNING
■Caution while driving
Do not drive on roads where the
roads may be submerged or the
water may be rising. Otherwise
the vehicle may be damaged and
cannot move, as well as become
flooded and set a drift, which may
lead to death.

4607-2. Steps to take in an emergency
7-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
2WD models: If towing your
vehicle with a wheel-lift type
truck from the front, the
vehicle’s rear wheels and
axles must be in good con-
ditions. (P.460, 461)
If they are damaged, use a
towing dolly or flatbed
truck.
AWD models: If towing your
vehicle with a wheel-lift type
truck, use a towing dolly.
( P.460, 461)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
2WD models: Be sure to transport
the vehicle with th e front wheels
raised or with all four wheels
raised off the ground. If the vehi-
cle is towed with th e front wheels
contacting the ground, the drive-
train and related parts may be
damaged or electricity generated
by the operation of the motor may
cause a fire to occur depending
on the nature of the damage or
malfunction.
AWD models: Be sure to transport
the vehicle with all four wheels
raised off the ground. If the vehi-
cle is towed with th e tires contact-
ing the ground, the drivetrain or
related parts may be damaged,
the vehicle may fly off the truck, or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.

4617-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move. 
The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.246)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the AWD system and transmis-
sion. ( P.232)
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

4627-2. Steps to take in an emergency
From the rear
Use a towing dolly under the
front wheels.
When using a flatbed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flatbed truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
NOTICE
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
2WD models
AWD models
Using a flatbed truck

4637-2. Steps to take in an emergency
7
When trouble arises
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use or drip-
ping from the muffler is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal.
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power 
Vehicle pulls heavily to one
side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4647-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light
■Charging system warning light*
*: This light illuminates on the mu lti-information display with a message.
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
(Red)
(Canada)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and
contact your Toyota dealer. Continuing to drive
the vehicle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
 The regenerative braking system; or
 The electronically controlled brake system
 Have the vehicle insp ected by your Toyota
dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging sys-
tem
 Immediately stop the vehicle in a safe place and
contact your Toyota dealer.