4998-1. Essential information
8
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system:
Press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
■If emergency stopped
The functions of the air conditioning,
etc. may be partially limited in order
to reduce the power consumption of
the 12-volt battery.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
Turning the hybrid system off
while driving will not cause a loss
of steering or braking control.
However, power assist for the
steering wheel may be lost mak-
ing it difficult to steer smoothly
before stopping the vehicle
depending on the remaining
charge in the 12-volt battery or
usage conditions. Decelerate as
much as possible before turning
off the hybrid system.
5048-2. Steps to take in an emergency
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
High coolant temperature
warning light flashes or come
on
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Pinging or other noises
related to the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
5148-2. Steps to take in an emergency
The rear passengers’ seat belt w arning buzzer sounds to alert the rear
passengers that his o r her seat belt is not fastened. If the se at belt is
unfastened, the buzzer sounds intermittently for a certain peri od of time,
after the seat belt is fastened and unfastened and the vehicle reaches a
certain speed.
■Warning buzzer
In some cases, the buzzer may not
be heard because of noisy place or
an audio sound.
■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may n ot detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors
(front), side impact sensors (rear),
driver’s seat position sensor, front
passenger occupant classification
sensors, “AIR BAG ON” indicator
light, “AIR BAG OFF” indicator light,
front passenger’s seat belt buckle
switch, driver’s seat belt preten-
sioner, front passenger’s seat belt
pretensioner and force limiter, air-
bags, interconnecting wiring and
power sources. ( P.35)
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel t ank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely. The light will go off after several
driving trips.
If the light does not go off even after
several trips, con
tact your Toyota
dealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge
becomes insufficien t or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
At this time, the functions of the air
conditioning, etc. may be partially
limited in order to reduce the power
consumption of the 12-volt battery.
■When the tire pressure warning
light comes on (vehicles with
tire pressure warning system)
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.522
If none of the tires are punctured:
Turn the power switch to OFF then
turn it to ON. Check if the tire pres-
sure warning light comes on or
blinks.
If the tire pressur e warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.
If the tire pressur e warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
5198-2. Steps to take in an emergency
8
When trouble arises
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle.
• “Hybrid system stopped”
• “Engine Stopped”
●If “Maintenance required for
DCDC converter cooling parts
See Owner’s Manual” is shown,
the filter may be clogged, the air
intake vent may be blocked, or
there may be a gap in the duct.
Therefore, perform the following
correction procedure.
• If the air intake vent or filter of the
DC/DC converter are dirty, per-
form the procedures on P.480 to
clean them.
• If the warning message is shown when the air intake vent and filter
of the DC/DC converter are not
dirty, have the vehicle inspected
at your Toyota dealer.
●If “12-Volt Battery Charging Sys-
tem Malfunction Stop in a Safe
Place See Owner’s Manual” is
shown
Indicates a malfunction in the vehi-
cle’s charging system. Pull over and
stop the vehicle as soon as it is safe
to do so.
While the message is displayed, the
functions of the air conditioning, etc.
may be partially lim ited in order to
reduce the power consumption of
the 12-volt battery.
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.539
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is shown
This message may be displayed when the shift lever is in N.
As the hybrid battery (traction bat-
tery) cannot be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has becom e extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P Before Exiting
Vehicle” is shown
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any p osition other than
P.
Shift the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shifting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D or R.
■If “Press brake when vehicle is
stopped Hybrid system may
overheat” is shown
Message is displayed when the
accelerator pedal is depressed to
maintain the vehicl e position when
stopped on a upward slope, etc.
If this continues, the hybrid system
may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power OFF to Conserve
Battery” is shown
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, operate the hybrid system
5408-2. Steps to take in an emergency
the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line 5
Add coolant if necessary.
Water can be used in an emer-
gency if engine coolant is unavail-
able.
If water was added in an emer-
gency, have the vehicle inspected
at your Toyota dealer as soon as
possible.
6Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is operating by check-
ing the fan sound and air flow. If it is
difficult to check these, adjust the
temperature control switch to “LO”
and turn the “A/C” switch ON and
OFF. After this, turn the air condi-
tioning system on and off repeat-
edly. (The fan may not operate in
freezing temperatures.)
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
A
B
A
B
C
5769-2. Customization
■PKSB (Parking Support Brake)* ( P.363)
*: If equipped
■Automatic air conditioning system ( P.390)
■Seat ventilators* ( P.401)
*: If equipped
■Remote Air Conditioning System ( P.399)
FunctionDefault settingCustomized
setting
PKSB (Parking Support
Brake) functionOnOff–O–
FunctionDefault settingCustomized setting
A/C Auto switch operationOnOffO–O
Switching to t he outside air
mode when the vehicle is
parked
OnOff––O
FunctionDefault settingCustomized setting
Blower levelNormalDecrease––O
FunctionDefault settingCustomized setting
Operation using the “A/C”
button on the wireless
remote controlPress and hold (short)
Press once
––O
Press twice
Press and hold (long)
Off
Stopping operation using the
“A/C” button on the wireless
remote control
Press twice
Press once
––O
Press and hold (short)
Press and hold (long)
Off
ABC
ABC
ABC
ABC
597Alphabetical Index
Alphabetical Index
A
A/C“My Room Mode” ................. 144
Air conditioning filter ............. 477
Automatic air conditioning sys-tem ..................................... 390
Eco air conditioning mode .... 391
Front seat concentrated airflow mode (S-FLOW) ................. 396
Humidity sensor ................... 398
Remote Air Conditioning System ........................................... 399
ABS (Anti-lock Brake System) ............................................... 375Function ............................... 375
Warning light ........................ 508
ACA (Active Cornering Assist) ............................................... 376
AC charging cable .................. 102 CCID (Charging Circuit Interrupt-ing Device) ......................... 103
If the charging connector cannot be unlocked ........................ 110
Indicator ............................... 104
Locking and unlocking.......... 108
Maintenance......................... 106
Safety functions.................... 104
Acoustic Vehicle Alerting Sys- tem ........................................... 85
Active Cornering Assist (ACA) ............................................... 376
Airbags ...................................... 34 Airbag operating conditions.... 36
Airbag precautions for your child............................................. 39
Airbag warning light.............. 508
Correct driving posture ........... 27
Curtain shield airbag operating conditions ............................. 37
Curtain shield airbag precautions ............................................. 39 Front passenger occupant clas-
sification system ...................44
General airbag precautions ....39
Locations of airbags ...............34
Modification and disposal of air- bags......................................42
Seat cushion airbag................34
Side airbag operating conditions .............................................37
Side airbag precautions..........39
Side and curtain shield airbags operating conditions .............37
Side and curtain shield airbags precautions ...........................39
SRS airbag instructions for Canadian owners ...............583
SRS airbags ...........................34
SRS warning light .................508
Air conditioning filter .............477
Air conditioning system “My Room Mode” ..................144
Air conditioning filter .............477
Automatic air conditioning sys-tem .....................................390
Eco air conditioning mode ....391
Front seat concent rated airflow
mode (S-FLOW) .................396
Remote Air Conditioning System ...........................................399
Air intake vent ...........................91 Cleaning ...............................480
Alarm .........................................72 Alarm ......................................72
Warning buzzer .. ..................506
Anchor brackets ... ..............53, 62
Antenna (Smart key system) .217
Anti-lock brake system (ABS)375 Function................................375
Warning light ........................508
Approach warning ..................341
Armrest ......... ......................... ..422
Assist grips .............................423
598Alphabetical Index
AUTO EV/HV mode ................... 77
AUTO EV/HV mode switch....... 78
Automatic air conditioning sys-tem ......................................... 390“My Room Mode” ................. 144
Air conditioning filter ............. 477
Eco air conditioning mode .... 391
Front seat concentrated airflow mode (S-FLOW) ................. 396
Remote Air Conditioning System ........................................... 399
Automatic door locking and unlocking systems ............... 202
Automatic High Beam (AHB) . 296
Automatic light control system ............................................... 294
Auxiliary boxes ....................... 409
Average fuel consumption .... 189
Average fuel economy ........... 172
Average vehicle speed .. 176, 189
B
Back door ................................ 203 Hands Free Power Back Door........................................... 208
Power back door .................. 206
Wireless remote control ....... 206
Back-up lights Replacing light bulbs ............ 492
Wattage ................................ 552
Battery (12-volt battery) ......... 462 If the 12-volt battery is dis-charged .............................. 534
Preparing and c hecking before
winter.................................. 382
Replacing ............................. 537
Warning light ........................ 506
Battery (traction battery) ......... 87 Charging............................... 123
Location.................................. 87
Specification ......................... 548
Blind Spot Monitor (BSM) ...... 345 Blind Spot Monitor function ..349
Rear Cross Traffic Alert function
...........................................351
Bottle holders .........................409
Brake Brake Hold ............................291
Fluid......................................460
Parking brake .......................287
Regenerative braking .............82
Warning light ........................506
Brake assist ............................375
Brake Hold...............................291
Brake Override System ..........257
Break-in tips ............................257
Brightness control Instrument panel light control169
BSM (Blind Spot Monitor) ......345 Blind Spot Monitor function ..349
Rear Cross Traffic Alert function...........................................351
C
Care Aluminum wheels .................440
Exterior .................................440
Front camera ........................308
Interior ..................................443
Radar sensor ........................308
Seat belts .............................443
Water-repellent coating ........441
Cargo capacity ................263, 266
Cargo hooks............................411
Chains......................................384
Charging “My Room Mode” ..................144
AC charging cable ................102
Charging equipment ...............99
Charging indicator ................100
Charging messages .............153
Charging precautions ...........126
Charging procedure..............123
Charging schedule function ..130