2022 TOYOTA RAV4 tow

611
8
8
When trouble arises
When trouble arises
8-1. Essential informationEmergency flashers .... 612
If your vehicle has to be stopped in an emergency.................................. 612
If the vehicle is submerged or water on the road is ris-
ing ............................. 613
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 615
If you think something is wrong ........................ 620
Fuel pump shut off system .................................. 621
If a warning light turns on or a warning buzzer sounds.................................. 622
If a warning message is dis- played........................ 633
If you have a flat tire.... 637
If the engine will not start .................................. 646
If you lose your keys ... 648
If the electronic key does not operate properly (vehi-
cles with smart key sys-
tem) ........................... 648
If the vehicle battery is dis- charged ..................... 650
If your vehicle overheats .................................. 654If the vehicle becomes stuck
.................................. 656

6158-2. Steps to take in an emergency
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
2WD models: If towing your
vehicle with a wheel-lift type
truck from the front, the
vehicle’s rear wheels and
axles must be in good con-
ditions. (P.615, 617)
If they are damaged, use a
towing dolly or flatbed
truck.
AWD models: If towing your
vehicle with a wheel-lift type
truck, use a towing dolly.
( P.615, 617)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
2WD models
Be sure to transp ort the vehicle
with the front wheels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wheels contacting
the ground, the drivetrain and
related parts may be damaged.
AWD models
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck.

6168-2. Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
WARNING
■While towing (vehicles with
towing eyelet)
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the engine switch to
OFF (vehicles without smart key
system).
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle (vehicles with
towing eyelets)
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the engine switch is
off. The steering lock mecha-
nism (if equipped) is not strong
enough to hold the front wheels
straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing (vehicles with towing
eyelet)
Do not secure cables or chains to
the suspension components.
■When towing the vehicle
(vehicles with Stop & Start
system)
If it is necessary to tow the vehicle
with all four wheels on the ground,
perform the following procedure
before towing the vehicle, in order
to protect the system.
Turn the engine switch to OFF
and then start the engine or turn
the engine switch to ON.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the AWD system (AWD mod-
els) and transmission. ( P.189)
Situations when it is nec-
essary to contact dealers
before towing

6178-2. Steps to take in an emergency
8
When trouble arises
before towing.
The engine is running but the
vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.202)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels. When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
Towing with a wheel-lift
type truck
NOTICE
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
2WD models
AWD models
Using a flatbed truck

6188-2. Steps to take in an emergency
tion, set the parking brake and
turn the engine switch to OFF.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for at most
50 miles (80 km) at under 18
mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive
train, axles, steering and brakes
must be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the wheel nut
wrench and towing eyelet.
( P.638)
2 Using a flathead screw-
driver, remove eyelet cover
( ), and then remove eyelet
cover ( ).
To protect the bodywork, place a
rag between the screwdriver and the vehicle body
as shown in the
illustration.
Type A
Type B
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
Type A
Emergency towing (vehi-
cles with towing eyelet)
Emergency towing proce-
dure (vehicles with towing
eyelet)
A
B

6198-2. Steps to take in an emergency
8
When trouble arises
Type B
4 Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
Type A
Type B
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the engine.
Turn off the Parkin g Support Brake function (if equipped):
P.283
If the engine does not start, turn the
engine switch to ON.
Vehicles with Stop & Start system:
Before towing the ve hicle, turn the
engine switch to OFF once, and
then start the engine.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.202)
When the shift lever cannot be
shifted: P.198
■While towing
If the engine is not running, the
power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in the
tool bag. ( P.638)

6388-2. Steps to take in an emergency
Jack
Tool bag
Spare tire
Jack handle
*1
Wheel nut wrench*1
Jack handle*2
Wheel nut wrench*2
Towing eyelet*2 (if equipped)
*1: Except for models made in Japan*3
*2
: For models made in Japan*3
*3
: The country of production is wri tten on the Certification Regulation Label.
(  P.661)
Location of the spare t ire, jack and tools
A
B
C
D
E
F
G
H

6448-2. Steps to take in an emergency
installed on the compact spare
tire.
6Stow the flat tire, tire jack and
all tools.
■The compact spare tire
●The compact spare tire is identi-
fied by the label “TEMPORARY
USE ONLY” on the tire sidewall.
Use the compact s pare tire tem-
porarily, and only in an emer-
gency.
●Make sure to check the tire infla-
tion pressure of the compact
spare tire. ( P.667)
■When using the compact spare
tire
As the compact sp are tire is not
equipped with a tire pressure warn-
ing valve and transmitter (if
equipped), low inflation pressure of
the spare tire will not be indicated by
the tire pressure warning system.
Also, if you replace the compact
spare tire after th e tire pressure
warning light comes on, the light
remains on.
■When the compact spare tire is
attached
The vehicle height may become
lower when driving with the compact
spare tire compared to when driving
with standard tires.
■If you have a flat front tire on a
road covered with snow or ice
Install the compact spare tire on one
of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
1 Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the
tire removed from the rear of the
vehicle.
3 Fit tire chains to the front tires.
■When stowing the jack
Before storing the jack, adjust the height of the ja
ck to match the
shape of the jack holder.
The storage direction of the jack dif-
fers depending on the type, so make
sure to store the ja ck in the correct
direction.
Except for models made in Japan
*:
For models made in Japan
*:
*: The country of production is writ- ten on the Certification Regulation
Label. ( P.661)
WARNING
■When using the compact
spare tire
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more than one com-
pact spare tire simultaneously.
●Replace the comp act spare tire
with a standard tire as soon as
possible.