
5987-3. Do-it-yourself maintenance
To prevent damag e to the key, 
cover the tip of the screwdriver with 
a rag.
2 Remove the battery cover.
If the battery cover is difficult to 
remove, lift the ed ge to remove it.
3Remove the depleted bat-
tery.
When removing the battery, use a 
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4Install the battery cover with 
the tab facing up.
Push the entire edge of the battery  cover into the key.
5
Install the key cover.
Align the key co ver with the key 
and then press it  straight into the 
key.
Make sure that the key cover is 
securely installed without any gaps 
between it and the key.
Vehicles with smart key sys-
tem
1 Release the lock and remove 
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate 
size. Forcedly prying may cause  

5997-3. Do-it-yourself maintenance
7
Maintenance and care
the cover damaged.
To prevent damage to the key, 
cover the tip of the flathead screw-
driver with a rag.
3 Remove the depleted battery 
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the 
cover and the battery may not be 
visible. In this case, remove the 
electronic key module in order to 
remove the battery.
When removing the battery, use a 
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4When installing, reverse the 
steps listed.
WARNING
■Battery precautions
Observe the following precau-
tions. Failure to  do so may result 
in death or serious injury.
●Do not swallow the battery. 
Doing so may cause chemical 
burns.
●A coin battery or button battery 
is used in the electronic key. If a 
battery is swa llowed, it may 
cause severe chemical burns in 
as little as 2 hours and may 
result in death or serious injury.
●Keep away new and removed 
batteries from children.
●If the cover cannot be firmly 
closed, stop using the electronic 
key and stow the key in the 
place where children cannot 
reach, and then contact your 
Toyota dealer.
●If you accidentally swallow a 
battery or put a battery into a 
part of your b ody, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion 
or leakage of flammable liq-
uid or gas
●Replace the battery with a new 
battery of the same type. If a 
wrong type of battery is used, it 
may explode.
●Do not expose batteries to 
extremely low pr essure due to 
high altitude or extremely high 
temperatures.
●Do not burn, bre ak or cut a bat-
tery. 

611
8
8
When trouble arises
When trouble arises
8-1. Essential informationEmergency flashers .... 612
If your vehicle has to be  stopped in an emergency.................................. 612
If the vehicle is submerged  or water on the road is ris-
ing ............................. 613
8-2. Steps to take in an emer- gency
If your vehicle needs to be  towed......................... 615
If you think something is  wrong ........................ 620
Fuel pump shut off system .................................. 621
If a warning light turns on or  a warning buzzer sounds.................................. 622
If a warning message is dis- played........................ 633
If you have a flat tire.... 637
If the engine will not start .................................. 646
If you lose your keys ... 648
If the electronic key does  not operate properly (vehi-
cles with smart key sys-
tem) ........................... 648
If the vehicle battery is dis- charged ..................... 650
If your vehicle overheats .................................. 654If the vehicle becomes stuck
.................................. 656 

6128-1. Essential information
8-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch 
once again.
■Emergency flashers
●If the emergency flashers are 
used for a long time while the 
engine is not running, the battery 
may discharge.
●If any of the SRS airbags deploy 
(inflate) or in the event of a strong 
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn 
off automatically after operating 
for approximatel y 20 minutes. To 
manually turn t he emergency 
flashers off, press the switch 
twice. (The emergency flashers 
may not turn on automatically 
depending on the force of the 
impact and conditions of the colli-
sion.)
1 Steadily step on the brake 
pedal with both feet and 
firmly depress it.
Do not pump the brake pedal 
repeatedly as this will increase the 
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the 
vehicle in a safe place by the 
road.
4 Stop the engine.
If the shift lever cannot be 
shifted to N
3 Keep depressing the brake 
pedal with both feet to reduce 
vehicle speed as much as 
possible.
4 Perform the following proce-
dure to stop the engine:
Vehicles without smart key 
system
Turn the engine switch to ACC.
Emergency flashers
The emergency flashers are 
used to warn other drivers 
when the vehicle has to be 
stopped in the road due to a 
breakdown, etc.
Operating instructions
If your vehicle has to 
be stopped in an emer-
gency
Only in an emergency, such 
as if it becomes impossible 
to stop the vehicle in the 
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle 

6138-1. Essential information
8
When trouble arises
Vehicles with smart key sys-
tem
Press and hold the engine switch 
for 2 consecutive seconds or more, 
or press it briefly 3 times or more in 
succession.
5Stop the vehicle in a safe 
place by the road. 
If the door can be opened, 
open the door and exit the 
vehicle.
 If the door can not be opened, 
open the window using the 
power window switch and 
ensure an escape route.
 If the window can be opened, 
exit the vehicle through the 
window.
 If the door and window cannot 
be opened due to the rising 
water, remain calm, wait until 
the water level inside the 
vehicle rises to the point that 
the water pressure inside of 
the vehicle equals the water 
pressure outside of the vehi-
cle and then open the door 
after waiting for the rising 
water to enter the vehicle, and 
exit the vehicle. When the 
WARNING
■If the engine has to be turned 
off while driving
●Power assist for the brakes and 
steering wheel will be lost, mak-
ing the brake pedal harder to 
depress and the steering wheel 
heavier to turn. Decelerate as 
much as possible before turning 
off the engine.
●Vehicles without smart key sys-
tem: Never attempt to remove 
the key, as doing so will lock the 
steering wheel.
If the vehicle is sub-
merged or water on 
the road is rising
This vehicle is not designed 
to be able to drive on roads 
that are deeply flooded with 
water. Do not drive on roads 
where the roads may be 
submerged or the water 
may be rising. It is danger-
ous to remain in the vehicle, 
if it anticipated that the vehi-
cle will be flooded or set a 
drift. Remain calm and fol-
low the following. 

6168-2. Steps to take in an emergency
The following may indicate a 
problem with your transmission. 
Contact your Toyota dealer or 
commercial towing service 
WARNING
■While towing (vehicles with 
towing eyelet)
●When towing using cables or 
chains, avoid sudden starts, etc. 
which place excessive stress on 
the towing eyelets, cables or 
chains. The towing eyelets, 
cables or chains may become 
damaged, broken debris may hit 
people, and cause serious dam-
age.
●Do not turn the engine switch to 
OFF (vehicles without smart key 
system).
There is a possibility that the 
steering wheel is locked and 
cannot be operated.
■Installing towing eyelets to 
the vehicle (vehicles with 
towing eyelets)
Make sure that towing eyelets are 
installed securely. If not securely 
installed, towing eyelets may 
come loose during towing.
NOTICE
■To prevent damage to the 
vehicle when towing using a 
wheel-lift type truck
●Do not tow the vehicle from the 
rear when the engine switch is 
off. The steering lock mecha-
nism (if equipped) is not strong 
enough to hold the front wheels 
straight.
●When raising the vehicle, 
ensure adequate ground clear-
ance for towing at the opposite 
end of the raised vehicle. With-
out adequate clearance, the 
vehicle could be damaged while 
being towed.
■To prevent damage to the 
vehicle when towing with a 
sling-type truck
Do not tow with a sling-type truck, 
either from the  front or rear.
■To prevent damage to the 
vehicle during emergency 
towing (vehicles with towing 
eyelet)
Do not secure cables or chains to 
the suspension components.
■When towing the vehicle 
(vehicles with Stop & Start 
system)
If it is necessary to tow the vehicle 
with all four wheels on the ground, 
perform the following procedure 
before towing the vehicle, in order 
to protect the system.
Turn the engine switch to OFF 
and then start the engine or turn 
the engine switch to ON.
■Recreational towing (behind 
motor home, etc.)
Never dinghy tow your vehicle to 
prevent causing serious damage 
to the AWD system (AWD mod-
els) and transmission. ( P.189)
Situations when it is nec-
essary to contact dealers 
before towing 

6348-2. Steps to take in an emergency
port systems such as PCS (Pre-
Collision system) or the dynamic 
radar cruise control with full-speed 
range is operating. If a warning 
message is shown, be sure to 
decelerate the vehicle or follow an 
instruction show n on the multi-
information display.
• A warning message is shown 
when Brake Override System 
operates. ( P.168)
• A warning message is shown 
when Drive-Start Control or Park-
ing Support Brake (if equipped) 
( P.172, 278) operates. Follow 
the instructions o n the multi-infor-
mation display.
●If a message about an operation 
of the engine switch is shown (if 
equipped)
An instruction for  operation of the 
engine switch is shown when the 
incorrect procedure  for starting the 
engine is performed or the engine 
switch is operated  incorrectly. Fol-
low the instructi ons shown on the 
multi-information  display to operate 
the engine switch again.
●If a message abou t a shift lever 
operation is shown
To prevent the shift lever from being 
operated incorrectly or the vehicle 
from moving unexpectedly, a mes-
sage that requires  shifting the shift 
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message 
and shift the shift lever.
●If a message or image about an 
open/close state of a part or 
replenishment of a consumable is 
shown
Confirm the part indicated by the 
multi-information  display or a warn-
ing light, and then perform the cop-
ing method such as closing the 
open door or replenishing a con- sumable.
■If a message that indicates the 
need for visiting your Toyota 
dealer is displayed
The system or part shown on the 
multi-information di splay is malfunc-
tioning. Have the vehicle inspected 
by your Toyota dea ler immediately.
■If a message that indicates the 
need for referring to Owner’s 
Manual is displayed
●If “Engine Coolant Temp High” is 
shown, follow the instructions 
( P.654).
●If the following messages are 
shown, there may be a malfunc-
tion.
Immediately have the vehicle 
inspected by your Toyota dealer.
• “Charging System Malfunction”
• “High Transmission Fluid Temp”
• “Smart Key System Malfunction”
●If the following messages are 
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a 
safe place and contact your 
Toyota dealer. Continuing to drive 
the vehicle may be dangerous.
• “Oil Pressure Low”
• “Braking Power Low”
■If “Shift to P when Parked” is 
shown (if equipped)
Message is displayed when the 
driver’s door is opened without turn-
ing the engine s witch to OFF with 
the shift lever in any position other 
than P.
Shift the shift lever to P.
■If “Auto Power OFF to Conserve 
Battery” is shown (if equipped)
Power was turned off due to the 
automatic power off function.
Next time when starting the engine, 
increase the engine speed slightly 
and maintain that level for approxi-
mately 5 minutes t o recharge the 
battery. 

6478-2. Steps to take in an emergency
8
When trouble arises
The battery terminal connec-
tions may be loose or cor-
roded.
The engine starting system may 
be malfunctioning due to an 
electrical problem such as elec-
tronic key battery depletion or a 
blown fuse. However, an interim 
measure is available to start the 
engine. ( P.647)
One of the following may be the 
cause of the problem:
 The battery may be dis-
charged. ( P.650)
 One or both of the battery ter-
minals may be disconnected.
Contact your Toyota dealer if 
the problem cannot be repaired, 
or if repair procedures are 
unknown.
When the engine does not start, 
the following steps can be used  as an interim measure to start 
the engine if the engine switch is 
functioning normally:
1
Pull the parking brake switch 
to check that the parking 
brake is set. ( P.201)
Parking brake indicator will come 
on.
2 Shift the shift lever to P.
3 Turn the engine switch to 
ACC.
4 Press and hold the engine 
switch for about 15 seconds 
while depressing the brake 
pedal firmly.
Even if the engine can be 
started using the above steps, 
the system may be malfunction-
ing. Have the vehicle inspected 
by your Toyota dealer.
The starter motor does 
not turn over (vehicles 
with smart key system)
The starter motor does 
not turn over, the interior 
lights and headlights do 
not turn on, or the horn 
does not sound
Emergency start function 
(vehicles with smart key 
system)