
RAV4_OM_OM0R059U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

5TABLE OF CONTENTS
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5-17.Connected Services over-view
Connected Services ...... 493
Type A: Function achieved by using a smartphone or DCM.................................... 494
Type B: Function achieved by using DCM and the system
.................................... 496
Type C: Function achieved by using DCM.............. 497
Type D: Function achieved by using DCM and a smart-
phone .......................... 500
5-18.Connected Services opera- tion
Toyota Apps .................. 502
5-19.Setup Toyota Apps settings .... 506
6-1. Using the air conditioning
system and defogger
Manual air conditioning sys- tem .............................. 508
Automatic air conditioning system ......................... 514
Heated steering wheel/seat heaters/seat ventilators 521
6-2. Using the interior lights Interior lights list ............ 524
6-3. Using the storage features List of storage features . 527
Luggage compartment fea- tures ............................ 5316-4. Using the other interior fea-
tures
Other interior features ... 536
Garage door opener ...... 546
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 556
Cleaning and protecting the vehicle interior ............. 559
7-2. Maintenance Maintenance requirements.................................... 562
General maintenance .... 563
Emission inspection and maintenance (I/M) programs.................................... 566
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 567
Hood .............................. 569
Positioning a floor jack .. 570
Engine compartment ..... 572
Tires .............................. 579
Tire inflation pressure .... 588
Wheels .......................... 590
Air conditioning filter ...... 592
Wiper insert replacement .................................... 594
Wireless remote control/elec- tronic key battery ......... 597
Checking and replacing fuses .................................... 600
Headlight aim ................ 603
Light bulbs ..................... 604
6Interior features
7Maintenance and care

6TABLE OF CONTENTS
8-1. Essential informationEmergency flashers ...... 612
If your vehicle has to be stopped in an emergency.................................... 612
If the vehicle is submerged or water on the road is rising.................................... 613
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 615
If you think something is wrong .......................... 620
Fuel pump shut off system .................................... 621
If a warning light turns on or a warning buzzer sounds 622
If a warning message is dis- played.......................... 633
If you have a flat tire...... 637
If the engine will not start 646
If you lose your keys ..... 648
If the electronic key does not operate properly (vehicles
with smart key system) 648
If the vehicle battery is dis- charged ....................... 650
If your vehicle overheats 654
If the vehicle becomes stuck .................................... 6569-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 660
Fuel information............. 672
Tire information ............. 674
9-2. Customization Customizable features... 684
9-3. Initialization Items to initialize ............ 696
10-1.For owners Reporting safet y defects for
U.S. owners ................. 698
Reporting safet y defects for
Canadian owners ........ 699
Seat belt instructions for Canadian owners (in
French) ........................ 699
SRS airbag instructions for Canadian owners (in
French) ........................ 701
Headlight aim instructions for Canadian owners (in
French) ........................ 708
What to do if... (Trouble- shooting) ..................... 712
Alphabetical Index ........ 715
8When trouble arises9Vehicle specifications
10For owners
Index

741-4. Theft deterrent system
●The battery is recharged or
replaced when the vehicle is
locked. (P.650)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the
vehicle unlocks the door and the
alarm is activated.
●While the alarm is activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
battery.
■Customization (for Canada)
The alarm can be set to deactivate
when the key (vehicles without
smart key system) or mechanical
key (vehicles with smart key sys-
tem) is used to unlock. (Customiz-
able features: P.685)
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

972-1. Instrument cluster
2
Vehicle status information and indicators
play settings)
Select to change the display on
Fuel Economy (P.91).
(Audio settings) (if
equipped)
Select to enable/disable
screen.
(Vehicle information dis-
play settings)
• “Display Contents”
Select to enable/disable the AWD
system display ( P.94). (AWD
models)
• “Drive Info Type”
Select to change the drive informa-
tion type display between trip and
total. ( P.93).
• “Drive Info Items”
Select to set the items on the upper
and lower side of the drive informa-
tion screen from three items, aver-
age speed, distance and total time.
“Pop-Up Display”
Select to enable/d isable the follow-
ing pop-up displays, which may
appear in some situations.
• Intersection guidance display of the navigation system-linked sys-
tem (if equipped)
• Incoming call display of the hands-free phone system (if
equipped)
• Audio operation (if equipped)
• Volume operation (if equipped)
• Voice control (if equipped)
• Stop & Start system duration (if equipped) • Stop & Start system status (if
equipped)
“MID OFF”
A blank screen is displayed
“Default Settings”
Select to reset the meter display
settings.
■Suspension of the settings dis-
play
●In the following situations, opera-
tion of the settings display will be
temporarily suspended.
• When a warning message appears on the multi-information
display
• When the vehicle begins to move
●Settings for functions not
equipped to the vehicle are not
displayed.
●When a function is turned off, the
related settings for that function
are not selectable.
WARNING
■Cautions during setting up
the display
As the engine needs to be run-
ning during setting up the display,
ensure that the vehicle is parked
in a place with adequate ventila-
tion. In a closed area such as a
garage, exhaust gases including
harmful carbon monoxide (CO)
may collect and enter the vehicle.
This may lead to death or a seri-
ous health hazard.
NOTICE
■During setting up the display
To prevent battery discharge,
ensure that the engine is running
while setting up the display fea-
tures.

1023-1. Key information
3-1.Key information
The following keys are provided
with the vehicle.
Vehicles without smart key
systemMaster keys
Operating the wireless remote con-
trol function ( P.104)
Key number plate
Vehicles with smart key sys-
tem
Electronic keys
• Operating the smart key system ( P.127)
• Operating the wireless remote control function ( P.104)
Mechanical keys Key number plate
■When riding in an aircraft
When bringing a ke y with wireless
remote control func tion onto an air-
craft, make sure you do not press
any buttons on the key while inside
the aircraft cabin. If you are carrying
the key in your bag etc., ensure that
the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the key to emit
radio waves that could interfere with
the operation of the aircraft.
■Key battery depletion
Vehicles without smart key system
●The standard battery life is 1 to 2
years.
●The battery will be come depleted
even if the wireless key is not
used. The following symptoms
indicate that the wireless key bat-
tery may be depleted. Replace the
battery when necessary.
( P.597)
• The wireless remote control does not operate.
• The detection area becomes
smaller.
Vehicles with smart key system
●The standard battery life is 1 to 2
years.
●If the battery bec omes low, an
alarm will sound in the cabin and a
message will be disp layed on the
multi-information display when the
engine stops.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.128)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
Keys
Key types
A
B
A
B
C

1033-1. Key information
3
Before driving
when necessary.
• The smart key system or the wire- less remote control does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
You can replace the battery by your-
self ( P.597). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances t hat produce a
magnetic field:
• TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
■If a message regarding the state
of the electronic key or engine
switch mode, etc. is shown
(vehicles with smart key sys-
tem)
To prevent trapping the electronic
key inside the vehicle, leaving the
vehicle carrying the electronic key
on your person without turning the
engine switch to OFF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or engine switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
(vehicles with smart key sys-
tem)
The electronic key has a low bat- tery. Replace the electronic key bat-
tery. (
P.597)
■Replacing the battery
P.597
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is dis played on the
multi-information display (vehi-
cles with smart key system)
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer
to check if an unknown electronic
key (other than those in your pos-
session) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.

1053-1. Key information
3
Before driving
Opens and closes the power
back door
*2 ( P.117)
Sounds the alarm ( P.105)
*1: These settings must be custom-
ized at your Toyota dealer.
*2: If equipped
■Theft deterrent panic mode
Vehicles without smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the key.
Vehicles with smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the electronic key.
■Conditions affecting operation
Vehicles without smart key system
The wireless remote control function
may not operate normally in the fol-
lowing situations.
●When the wireles s key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone or other wireless
communication device
●When the wireless key is in con-
tact with, or is c overed by a metal-
lic object
●When other wireless key (that
emits radio waves) is being used
nearby
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
Vehicles with smart key system
P.128
D
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