Page 137 of 752

1373-2. Opening, closing and locking the doors
3
Before driving
■Hands Free Power Back Door
operating conditions (vehicles
with Hands Free Power Back
Door)
The Hands Free Power Back Door
will open/close automatically when
the following cond itions are met:
●The Hands Free Power Back Door
operation is enabled ( P.107)
●The power switch is in OFF.
●The electronic key is within the
operational range. ( P.143)
●A foot is put near the lower center
part of the rear bumper and
moved away from the rear
bumper.
The power back door may also be
operated by putting a hand, an
elbow, a knee, etc. near the lower
center part of the rear bumper and
moving it away from the rear
bumper. Make sure to put it close
enough to the center part of the
rear bumper.
■Situations in which the Hands
Free Power Back Door may not
operate properly (vehicles with
Hands Free Powe r Back Door)
In the following situations, the
Hands Free Power Back Door may
not operate properly:
●When a foot remains under the
rear bumper
●If the rear bumper is strongly hit
with a foot or is touched for a while
If the rear bumper has been touched
for a while, wait for a short time
before attempting to operate the
Hands Free Power Back Door
again.
●When operated while a person is
too close to the rear bumper
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle ( P.144)
●When the vehicle is parked near
an electrical noise source which affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po
wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory i s installed to
the rear bumper
If an accessory has been installed,
turn the Hands F ree Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be careful in the fol-
lowing situations.
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wip ed off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
Page 138 of 752

1383-2. Opening, closing and locking the doors
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric power plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is s et near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands Free Power Back
Door operation setting off. ( P.107)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
To prevent damage, cover the tip of
the screwdriver with a rag. 2
Loosen the screw.
3 Turn the cover.
4 Move the lever.
5 When installing, reverse the
steps listed.
■Customization
Settings (e.g. power back door
opening angle) can be changed.
(Customizable features: P.692)
Page 139 of 752

1393-2. Opening, closing and locking the doors
3
Before driving
WARNING
■Back door closer
●In the event that the back door
is left slightly open, the back
door closer will automatically
close it to the fully closed posi-
tion. It takes several seconds
before the back door closer
begins to operate. Be careful
not to catch fingers or anything
else in the back door, as this
may cause bone fractures or
other serious injuries.
●Use caution when using the
back door closer as it still oper-
ates when the power back door
system is canceled.
■Power back door
Observe the following precautions
when operating the power back
door.
Failure to do so may cause death
or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obstacles or any-
thing that could cause any of
your belongings to get caught.
●If anyone is in the vicinity, make
sure they are safe and let them
know that the back door is
about to open or close.
●If the power back door system is
turned off while the back door is
operating automatically, the
automatic operation is stopped.
The back door then has to be
operated manually. Take extra
care when on an incline, as the
back door may open or close
unexpectedly.
●If the operating conditions of the
power back door are no longer
met, a buzzer may sound and
the back door may stop opening
or closing. The ba ck door then
has to be operated manually.
Take extra care when on an
incline, as the back door may
open or close abruptly.
●On an incline, the back door
may suddenly shut after it
opens. Make sure the back door
is fully open and secure.
●In the following si tuations, the
power back door may detect an
abnormality and automatic
operation may be stopped. In
this case, the back door has to
be operated manually. Take
extra care when on an incline,
as the back door may open or
close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery volt- age suddenly drops, such as
when the power switch is turned
to ON or the hybrid system is
started during automatic opera-
tion
●If a bicycle carrier or similar
heavy object is attached to the
back door, it may suddenly shut
again after being opened, caus-
ing someone’s hands, head or
neck to be caught and injured.
When installing an accessory
part to the back door, using a
genuine Toyota part is recom-
mended.
Page 140 of 752

1403-2. Opening, closing and locking the doors
WARNING
■Jam protection function
Observe the following precau-
tions.
Failure to do so may cause death
or serious injury.
●Never use any part of your body
to intentionally a ctivate the jam
protection function.
●The jam protection function may
not work if something gets
caught just before the back door
fully closes. Be careful not to
catch fingers or anything else.
●The jam protection function may
not work depending on the
shape of the object that is
caught. Be careful not to catch
fingers or anything else.
■Hands Free Power Back Door
(if equipped)
Observe the following precautions
when operating the Hands Free
Power Back Door.
Failure to do so may cause death
or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obstacles or any-
thing that could cause any of
your belongings to get caught.
●When putting your foot near the
lower center par t of the rear
bumper and moving it from the
rear bumper, be careful not to
touch the exhaust pipes until
they have cooled down suffi-
ciently, as touching hot exhaust
pipes can cause burns.
●Do not leave the electronic key
within the eff ective range
(detection area) of the luggage
compartment.
NOTICE
■Back door spindles
The back door is equipped with
spindles that hold the back door in
place.
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the back door spindle,
resulting in malfunction.
●Do not attach any foreign
objects, such as stickers, plastic
sheets, or adhesives to the
spindle rod.
●Do not touch the spindle rod
with gloves or other fabric items.
●Do not attach heavy accesso-
ries to the back door. When
attaching, ask your Toyota
dealer for details.
●Do not place your hand on the
spindle or apply lateral forces to
it.
■To prevent back door closer
malfunction
Do not apply excessive force to
the back door while the back door
closer is operating. Applying
excessive force may cause the
back door closer t o malfunction.
Page 141 of 752

1413-2. Opening, closing and locking the doors
3
Before driving
NOTICE
■To prevent damage to the
power back door
●Make sure that there is no ice
between the back door and
frame that would prevent move-
ment of the back door. Operat-
ing the power back door when
excessive load is present on the
back door may cause a mal-
function.
●Do not apply excessive force to
the back door while the power
back door is operating.
●Take care not to damage the
sensors (installed on the right
and left edges of the power
back door) with a knife or other
sharp object. If the sensor is
disconnected, the power back
door will not close automati-
cally.
■Hands Free Power Back Door
precautions (if equipped)
The kick sensor is located behind
lower center part of the rear
bumper. Observe the following to
ensure that the Hands Free
Power Back Door function oper-
ates properly:
●Keep the lower center part of
the rear bumper clean at all
times.
If the lower center part of the
rear bumper is dirty or covered
with snow, the kick sensor may
not operate. In this situation,
clean off the dirt or snow, move
the vehicle from the current
position and then check if the
kick sensor operates.
If it does not operate, have the
vehicle inspected by your
Toyota dealer.
●Do not apply coatings that have
a rain clearin g (hydrophilic)
effect, or other coatings, to the
lower center part of the rear
bumper.
●Do not park the vehicle near
objects that may move and con-
tact the lower center part of the
rear bumper, such as grass or
trees.
If the vehicle has been parked
for a while near objects that
may move and contact the
lower center part of the rear
bumper, such as grass or trees,
the kick sensor may not oper-
ate. In this situation, move the
vehicle from the current position
and then check if the kick sen-
sor operates. If it does not oper-
ate, have the vehicle inspected
by your Toyo ta dealer.
●Do not subject the kick sensor
or its surroundi ng area to a
strong impact.
If the kick sensor or its sur-
rounding area has been sub-
jected to a strong impact, the
kick sensor may not operate
properly. If the kick sensor does
not operate in the following situ-
ations, have the vehicle
inspected by your Toyota
dealer.
• The kick sensor or its surround- ing area has been subjected to
a strong impact.
• The lower center part of the rear bumper is scratched or dam-
aged.
●Do not disassemble the rear
bumper.
●Do not attach stickers to the
rear bumper.
●Do not paint the rear bumper.
Page 142 of 752

1423-2. Opening, closing and locking the doors
The settings of the power back
door system can be changed by
displaying the “Vehicle Set-
tings” - “PBD” screen from the screen of the multi-informa-
tion display. ( P.107)
The changed power back door set-
tings are not reset by turning the
power switch to OFF. In order to
restore the original settings, they
need to be chan ged back on the
screen of the multi-information
display.
The open position of the power
back door can be adjusted.
1 Stop the back door in the
desirable position. ( P.133)
2 Press and hold the power
back door switch on the back
door for approximately 2 sec-
onds.
When the settings are completed,
the buzzer sounds 4 times.
When opening the back door the
next time, the back door will stop at
that position.
■Canceling the adjusted open
position of the back door
Press and hold the power back door
switch on the back door for approxi-
mately 7 seconds.
After the buzzer sounds 4 times, it
sounds twice more. When the
power back door does the opening
operation the next time, the door will
open to the initial settings position.
■Customization
The opening position can be set
with the multi-info rmation display.
( P.107)
Priority for the stop position is given
to the last position set by either the
power back door switch on the back
door or multi-information display.
NOTICE
●If a bicycle carrier or similar
heavy object is attached to the
power back door, disable the
Hands Free Power Back Door.
( P.107)
Changing settings of the
power back door system
(vehicles with power back
door)
Adjusting the open posi-
tion of the back door
(vehicles with power back
door)
Page 143 of 752

1433-2. Opening, closing and locking the doors
3
Before driving
*: If equipped
■Antenna location
Antennas outside the cabin
(front)
Antennas outside the cabin
(rear) (if equipped)
Antenna outside the luggage
compartment Antennas inside the cabin
■Effective range
(areas within
which the electronic key is
detected)
When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of the fro nt door handles,
rear door handles (if equipped) and
back door opener s witch. (Only the
doors detecting the key can be
operated.)
When starting the hybrid system
or changing power switch modes
The system can be operated when
the electronic key i s inside the vehi-
cle.
■If an alarm sounds or a warning
message is displayed
An alarm sounds and warning mes-
sage displays shown on the multi-
information display are used to pro-
tect against unexpected accidents
or theft of the vehicl e resulting from
erroneous operation. When a warn-
ing message is displayed, take
appropriate measures based on the
displayed message.
When only an alarm sounds, cir-
cumstances and correction proce-
dures are as follows.
Smart key system*
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
Locks and unlocks the side
doors ( P.123)
Locks and unlocks the back
door ( P.130)
Starts the hybrid system
( P.206)
A
B
C
D
A
B
Page 144 of 752

1443-2. Opening, closing and locking the doors
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm pings con-
tinuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in
an area of approximately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s
door. In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the ele ctronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■When electronic key function
stops
If the position of the electronic key
has not changed for a certain
amount of time suc h as when the
electronic key is left somewhere, the
function of the elec tronic key stops
to reduce depletion of the battery.
In this case, funct ion can automati-
cally be restored by moving the
position of the key such as by lifting
it up.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
SituationCorrection pro-
cedure
An attempt was
made to lock the
vehicle while a
door was open.Close all of the
doors and lock
the doors again.
SituationCorrection pro-cedure
The power
switch was
turned to ACC
while the driver’s
door was open
(or the driver’s
door was opened
while the power
switch was in
ACC).
Turn the power
switch to OFF
and close the
driver’s door.