
1
2
3
4
5
6
7
8
9
9
HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
Hood ..................................412
Positioning a floor jack ....... 413
Engine compartment .......... 414
12-volt battery .................... 419
Tires ................................... 422
Tire inflation pressure......... 434
Wheels ............................... 436
Air conditioning filter ........... 437
Cleaning the hybrid battery (trac- tion battery) air intake vents
and filter ........................... 439
Electronic key battery ......... 442
Checking and replacing fuses ......................................... 444
Headlight aim ..................... 446
Light bulbs .......................... 447
7-1. Essential information Emergency flashers ........... 456
If your vehicle has to be stopped in an emergency .............. 456
If the vehicle is submerged or water on the road is rising
......................................... 457
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 459
If you think something is wrong ......................................... 462
If a warning light turns on or a warning buzzer sounds .... 464
If a warning message is dis- played .............................. 474
If you have a flat tire ........... 479
If the hybrid system will not start ......................................... 492
If you lose your keys .......... 493
If the fuel filler door cannot be opened ............................. 494If the electronic key does not
operate properly............... 495
If the 12-volt battery is dis- charged ............................ 497
If your vehicle overheats .... 502
If the vehicle becomes stuck ......................................... 506
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 508
Fuel information ................. 516
Tire information .................. 518
8-2. Customization Customizable features ....... 528
8-3. Initialization Items to initialize ................ 540
9-1. For owners Reporting safety defects for U.S. owners ............................. 542
Reporting safety defects for Canadian owners ............. 542
Seat belt instructions for Cana- dian owners (in French) ... 543
SRS airbag instructions for Canadian owners (in French)......................................... 544
Headlight aim instructions for Canadian owners (in French)
........ ................................. 551
What
to do if... (Troubleshooting)
......................................... 554
Alphabetical Index.............. 557
7When trouble arises
8Vehicle specifications
9For owners
Index

13Pictorial index
Precautions for winter season.............................................. P.330
To prevent freezing (windshiel d wiper de-icer) ..................... P.342
Precautions for car wash
*.................................................... P.399
Fuel filler door ............................................... ..................... P.240
Refueling method ............................................... .................. P.240
Fuel type/fuel tan k capacity ................................... .............. P.509
Tires.......................................................... ........................... P.422
Tire size/inflation pressure ................................... ........ P.422, 513
Winter tires/tire chains ....................................... .................. P.330
Checking/rotation/tire pressur e warning system ..................P.422
Coping with flat tires......................................... .................... P.479
Hood ........................................................... ......................... P.412
Opening ............................................................................... P.412
Engine oil ..................................................... ........................ P.510
Coping with overheating ...................................................... P.502
Warning messages ............................................... ............... P.474
Front turn signal lights/parking lights
*................... P.222P.229
Parking lights
*............................................................... ..... P.229
Headlights/daytime running lights
*.................................. P.229
Headlights..................................................... ...................... P.229
Daytime running lights .. .................................................... P.229
Front side marker lights ....................................... ............. P.229
Parking lights
*/daytime running lights*........................... P.229
Front fog lights ............................................... .................... P.235
Stop/tail lights ............................................... ..................... P.229
Tail lights.................................................... ......................... P.229
Back-up lights
Shifting the shift lever to R ................................................... P.219
Light bulbs of the exterior lights for driving
(Replacing method: P.447, Watts: P.514)

397
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 398
Cleaning and protecting the vehicle interior ........... 401
6-2. Maintenance Maintenance requirements.................................. 404
General maintenance.. 406
Emission inspection and maintenance (I/M) pro-
grams ........................ 408
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 410
Hood ........................... 412
Positioning a floor jack .................................. 413
Engine compartment ... 414
12-volt battery ............. 419
Tires ............................ 422
Tire inflation pressure.. 434
Wheels ......... ...............436
Air conditioning filter .... 437
Cleaning the hybrid battery (traction battery) air intake
vents and filter ........... 439
Electronic key battery.. 442
Checking and replacing fuses.......................... 444
Headlight aim .............. 446Light bulbs ...................
447

4116-3. Do-it-yourself maintenance
6
Maintenance and care
Hybrid battery
(traction bat-
tery) air intake
vent (P.439)• Vacuum cleaner,
etc.
• Phillips screw- driver
Headlight aim
( P.446)• Phillips-head
screwdriver
Light bulbs
( P.447)
• Bulb with same
number and
wattage rating as
original
• Phillips-head screwdriver
• Flathead screw- driver
• Wrench
Radiator and
condenser
( P.417)
Tire inflation
pressure
( P.434)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.418)
• Water or washer
fluid containing
antifreeze (for
winter use)
• Funnel (used only for adding
water or washer
fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on
the multi-information display
and the “READY” indicator are
both off.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, cause sparks or
expose an open flame to fuel.
Fuel fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is off.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.417)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc. from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the air cleaner filter
removed may cause excessive
engine wear due to dirt in the air.

4476-3. Do-it-yourself maintenance
6
Maintenance and care
1Using a Phillips-head screw-
driver, turn bolt A in either
direction.
Remember the turning direction
and the number of turns.
2Turn bolt B the same number
of turns and in the same
direction as step 1.
If the headlight cannot be adjusted
using this procedure, take the vehi-
cle to your Toyota dealer to adjust
the headlight aim.
Check the wattage of the light
bulb to be replaced. ( P.514)
P.533
Front (type A)
Front turn signal lights/park-
ing lights
Adjusting the headlight
aimLight bulbs
You may replace the follow-
ing bulbs by yourself. The
difficulty level of replace-
ment varies depending on
the bulb. If necessary bulb
replacement seems difficult
to perform, contact your
Toyota dealer.
For more information about
replacing other light bulbs,
contact your Toyota dealer.
Preparing for light bulb
replacement
Turning off the power
back door main switch
Bulb locations

561Alphabetical Index
Event data recorder (EDR)......... 7
F
Flat tireTire pressure warning system........................................... 424
Vehicles with a spare tire ..... 479
Floor mats ................................. 24
Fluid Brake .................................... 513
Hybrid transmission.............. 512
Washer ................................. 418
Fog lights Switch................................... 235
Footwell light .................... ...... 360
Front passenger occupant clas- sification system .................... 43
Front seats Adjustment ........................... 153
Cleaning ............................... 401
Correct driving posture ........... 25
Driving position memory....... 159
Head restraints ..................... 162
Memory recall function ......... 161
Seat heaters ......................... 356
Seat position memory .......... 159
Seat ventilators .................... 356
Front side marker light Light switch .......................... 229
Front side marker lights Replacing light bulbs ............ 447
Front turn signal lights Replacing light bulbs ............ 447
Turn signal lever ................... 222
Fuel Capacity ............................... 509
Fuel gauge ............................. 89
Information ........................... 516
Refueling .............................. 240
Type ..................................... 509
Warning light ........................ 467 Fuel consumption
Average fuel economy ....94, 103
Current fuel consumption94, 103
Fuel economy ...................94, 103
Fuel filler door If the fuel filler door cannot be opened ...............................494
Refueling ..............................240
Fuel gauge.................................89
Fuses .......................................444
G
Garage door opene r ...............388
Gauges ......................................89
Glove box ................................364
Glove box light........................364
H
Head restraints .......................162
Headlight aim ..........................446
Headlights Adaptive Front-lighting System (AFS) ..................................231
Automatic High Beam system ...........................................232
Light switch...........................229
Replacing light bulbs ............447
Head-up display ...................... 112 Driving information display area........................................... 112
Hybrid System Indicator ....... 115
Navigation system-linked display ........................................... 115
Settings ................................ 114
Heated steering wheel............356
Heaters Automatic air conditioning sys-tem .....................................340
Heated steering wheel..........356
Outside rear view mirrors ...342, 346

563Alphabetical Index
K
Keyless entrySmart key system................. 146
Wireless remote control ....... 129
Keys Battery-saving function......... 147
Electronic key ....................... 128
If the electronic key does not operate properly ................. 495
If you lose your keys ............ 493
Key number plate ................. 128
Keyless entry........ 131, 136, 146
Mechanical key .................... 128
Power switch ........................ 213
Replacing the battery ........... 442
Warning buzzer .................... 146
Wireless remote control ....... 129
Knee airbags ............................. 34
L
Lane Tracing Assist (LTA) Operation ............................. 260
Warning messages............... 270
Language (multi-information dis- play) ................................. 97, 107
LATCH anchors ........................ 60
Lever Auxiliary catch lever ............. 412
Hood lock release lever........ 412
Shift lever ............................. 219
Turn signal lever ................... 222
Wiper lever ................... 235, 238
License plate lights Light switch .......................... 229
Replacing light bulbs ............ 447
Light bulbs Replacing ............................. 447
Lights Automatic High Beam system........................................... 232
Fog light switch .................... 235 Front interior lights................361
Front personal lights .............361
Headlight switch ...................229
Interior lights .........................360
Interior lights list ...................360
Rear interior lights ................361
Rear personal lights .............361
Replacing light bulbs ............447
Turn signal lever ...................222
Vanity lights ..........................386
Welcome light illumination con-
trol ......................................230
LTA (Lane Tracing Assist) Operation..............................260
Warning messages ...............270
Luggage cover ........................368
M
Maintenance Do-it-yourself maintenance ..410
General maintenance ...........406
Maintenance data .................508
Maintenance requirements ...404
Malfunction indicator lamp ....465
Menu icons ........................92, 102
Meter Clock ................................89, 92
Hybrid System Indicator .........90
Indicators ................................86
Instrument panel light control .92
Meter control switches....93, 102
Meters ....................................89
Multi-information display.92, 102
Settings ..........................97, 107
Warning lights .......................464
Warning message.................474
Mirrors Digital Rearview Mirror .........167
Inside rear view mirror ..........166
Outside rear view mirror defog-gers ............................342, 346
Outside rear view mirrors .....177