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HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety 
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status 
information and 
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows, 
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for 
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance 
and careCaring for your vehicle and maintenance 
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble 
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle 
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat 
belt, SRS airbag and headlight aim instructions for 
Canadian owners
IndexSearch by symptom
Search alphabetically 

4TABLE OF CONTENTS
Hood ..................................412
Positioning a floor jack ....... 413
Engine compartment .......... 414
12-volt battery .................... 419
Tires ................................... 422
Tire inflation pressure......... 434
Wheels ............................... 436
Air conditioning filter ........... 437
Cleaning the hybrid battery (trac- tion battery) air intake vents 
and filter ........................... 439
Electronic key battery ......... 442
Checking and replacing fuses ......................................... 444
Headlight aim ..................... 446
Light bulbs .......................... 447
7-1. Essential information Emergency flashers ........... 456
If your vehicle has to be stopped  in an emergency .............. 456
If the vehicle is submerged or  water on the road is rising
......................................... 457
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 459
If you think something is wrong ......................................... 462
If a warning light turns on or a  warning buzzer sounds .... 464
If a warning message is dis- played .............................. 474
If you have a flat tire ........... 479
If the hybrid system will not start ......................................... 492
If you lose your keys .......... 493
If the fuel filler door cannot be  opened ............................. 494If the electronic key does not 
operate properly............... 495
If the 12-volt battery is dis- charged ............................ 497
If your vehicle overheats .... 502
If the vehicle becomes stuck ......................................... 506
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 508
Fuel information ................. 516
Tire information .................. 518
8-2. Customization Customizable features ....... 528
8-3. Initialization Items to initialize ................ 540
9-1. For owners Reporting safety defects for U.S. owners ............................. 542
Reporting safety defects for  Canadian owners ............. 542
Seat belt instructions for Cana- dian owners (in French) ... 543
SRS airbag instructions for  Canadian owners (in French)......................................... 544
Headlight aim instructions for  Canadian owners (in French)
........ ................................. 551
What 
to do if... (Troubleshooting) 
......................................... 554
Alphabetical Index.............. 557
7When trouble arises
8Vehicle specifications
9For owners
Index 

13Pictorial index
Precautions for winter season.............................................. P.330
To prevent freezing (windshiel d wiper de-icer) ..................... P.342
Precautions for car wash
*.................................................... P.399
Fuel filler door ............................................... ..................... P.240
Refueling method ............................................... .................. P.240
Fuel type/fuel tan k capacity ................................... .............. P.509
Tires.......................................................... ........................... P.422
Tire size/inflation pressure ................................... ........ P.422, 513
Winter tires/tire chains ....................................... .................. P.330
Checking/rotation/tire pressur e warning system ..................P.422
Coping with flat tires......................................... .................... P.479
Hood ........................................................... ......................... P.412
Opening ............................................................................... P.412
Engine oil ..................................................... ........................ P.510
Coping with overheating ...................................................... P.502
Warning messages ............................................... ............... P.474
Front turn signal lights/parking lights
*................... P.222P.229
Parking lights
*............................................................... ..... P.229
Headlights/daytime running lights
*.................................. P.229
Headlights..................................................... ...................... P.229
Daytime running lights .. .................................................... P.229
Front side marker lights ....................................... ............. P.229
Parking lights
*/daytime running lights*........................... P.229
Front fog lights ............................................... .................... P.235
Stop/tail lights ............................................... ..................... P.229
Tail lights.................................................... ......................... P.229
Back-up lights
Shifting the shift lever to  R ................................................... P.219
Light bulbs of the exterior lights for driving
(Replacing method: P.447, Watts: P.514) 

691-3. Emergency assistance
1
For safety and security
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on 
the road, push the “SOS” button 
to reach the Safety Connect 
response center. The answer-
ing agent will determine your 
vehicle’s location, assess the 
emergency, and dispatch the 
necessary assistance required.
If you accidentally press the “SOS” 
button, tell the response-center 
agent that you are not experiencing 
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance 
adds GPS data to the already 
included warranty-based Toyota 
roadside service.
Subscribers can press the 
“SOS” button to reach a Safety 
Connect response-center agent, 
who can help with a wide range 
of needs, such as: towing, flat 
tire, fuel delivery, etc. For a 
description of the Enhanced 
Roadside Assistance services 
and their limitations, please see 
the Safety Connect Terms and 
Conditions, which are available 
at Toyota.com in the United 
States, Toyotapr.com in Puerto 
Rico and Toyota.ca in Canada.
Important! Read this informa- tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system 
installed in your vehicle is a 
low-power radio transmitter and 
receiver. It receives and also 
sends out radio frequency (RF) 
signals.
In August 1996, the Federal 
Communications Commission 
(FCC) adopted RF exposure 
guidelines with safety levels for 
mobile wireless phones. Those 
guidelines are consistent with 
the safety standards previously 
set by the following U.S. and 
international standards bodies.
 ANSI (American National 
Standards Institute) C95.1 
[1992]
 NCRP (National Council on 
Radiation Protection and 
Measurement) Report 86 
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on 
comprehensive and periodic 
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians 
from universities, and govern-
ment health agencies and 
industries reviewed the avail-
able body of research to 
Safety information for 
Safety Connect 

972-1. Instrument cluster
2
Vehicle status information and indicators
the engine stops.
“Total”
• “Average Speed”: Displays the 
average vehicle  speed since the 
display was reset
*
• “Distance”: Displ ays the distance 
driven since the display was 
reset
*
• “Total Time”: Displays the elapsed 
time since the display was reset
*
*
: To reset, display  the desired item 
and press and hold  .
■Energy monitor
 P. 1 1 7
■Tire pressure
 P. 4 2 4
■AWD Control (if equipped)
The illustration used is intended as 
an example, and may differ from the 
image that is actually displayed on 
the multi-information display.
Torque distribution display
Displays the drive status of each 
wheel in 6 steps from 0 to 5.
G-force display*
Displays the size and direction of 
the G-force applie d to the vehicle 
via changes to the position of the  ball on the display.
Maximum G-force course*
This item is linke
d with the G-force 
display and the co urse of the past 
movement of the ball is displayed. 
Press and hold   to reset the 
record.
Wheel spin display
When a tire is spi nning, its icon on 
the display changes its color and 
blinks.
*: This item is displayed only when  driving mode is set to sport mode.
■Tire pressure
• It may take a few  minutes to dis-
play the tire inflation pressure 
after the power switch is turned to 
ON. It may also  take a few min-
utes to display the tire inflation 
pressure after infl ation pressure 
has been adjusted.
• “---” may be displayed if the tire  position information cannot be 
determined due to unfavorable 
radio wave conditions.
• Tire inflation pressure changes  with temperature. The displayed 
values may also be different from 
the values measured using a tire 
pressure gauge.
■Changing settings
Use the meter control switches 
on the steering wheel to change 
settings.
1 Press   or   of the meter 
control switch to select  .
Settings display ( ) 

1072-1. Instrument cluster
2
Vehicle status information and indicators
Displays the size and direction of 
the G-force applied to the vehicle 
via changes to the position of the 
ball on the display.
Maximum G-force course*
This item is linke d with the G-force 
display and the course of the past 
movement of the ball is displayed. 
Press and hold   to reset the 
record.
Wheel spin display
When a tire is spin ning, its icon on 
the display change s its color and 
blinks.
*: This item is displayed only when  driving mode is set to sport mode.
■Safety system status
Enable/Disable the following 
systems:
 PCS (Pre-Collision system) 
( P.249)
 Intuitive parking assist (if 
equipped) ( P.292)
 BSM (Blind Spot Monitor) 
( P.286)
 RCTA (Rear Cross Traffic 
Alert) ( P.301)
■Tire pressure
• It may take a few minutes to dis- play the tire inflation pressure 
after the power switch is turned to 
ON. It may also take a few min-
utes to display the tire inflation 
pressure after inflation pressure 
has been adjusted.
• “---” may be disp layed if the tire 
position information cannot be 
determined due to unfavorable 
radio wave conditions. • Tire inflation pressure changes 
with temperature. The displayed 
values may also be different from 
the values measured using a tire 
pressure gauge.
■Changing settings
Use the meter control switches 
on the steering wheel to change 
settings.
1 Press   or   of the meter 
control switch to select  .
2 Press   or   of the meter 
control switch to select the 
desired item to be custom-
ized.
3 Press or press and hold  .
The available settings will differ 
depending on if   is pressed or 
pressed and held. Follow the 
instructions on the display.
■Setting items
  LTA (Lane Tracing Assist) 
( P.260)
Press and hold   to change the 
settings of the following items:
• “Lane Center”
Select to enable /disable the lane 
centering function.
• “Sensitivity”
Select to set the warning sensitivity.
• “Sway Warning”
Select to enable/disable the vehicle 
sway warning.
• “Sway Sensitivity”
Settings display ( ) 

1964-1. Before driving
NOTICE
■When parking the vehicle
Always set the parking brake and 
shift the shift lever to P. Failure to 
do so may cause the vehicle to 
move or the vehi cle may acceler-
ate suddenly if the accelerator 
pedal is accidentally depressed.
■Avoiding damage to vehicle 
parts
●Do not turn the steering wheel 
fully in either direction and hold 
it there for an extended period 
of time.
Doing so may damage the 
power steering motor.
●When driving over bumps on 
the road, drive as slowly as pos-
sible to avoid damaging the 
wheels, underside of the vehi-
cle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause 
the following situations. Hold the 
steering wheel firmly and gradu-
ally depress the brake pedal to 
slow down the vehicle.
●It may be difficult to control your 
vehicle.
●The vehicle will make abnormal 
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Information on what to do in case 
of a flat tire (
P.479)
■When encountering flooded 
roads
Do not drive on a road that has 
flooded after heavy rain etc. 
Doing so may cause the following 
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by 
water immersion
In the event that you drive on a 
flooded road and the vehicle is 
flooded, be sure to have your Toy-
ota dealer check the following:
●Brake function
●Changes in quantity and quality 
of oil and fluid used for the 
engine, hybrid transaxle (front 
and rear [AWD models]), etc.
●Lubricant condition for bearings 
and suspension joints (where 
possible), and the function of all 
joints, bearings, etc. 

2014-1. Before driving
4
Driving
■Matching trailer ball height to 
trailer coupler height
No matter wh ich class of tow hitch 
applies, for a m ore safe trailer 
hookup, the trailer ball setup must 
be the proper height for the coupler 
on the trailer.
Coupler
Trailer ball
■Before towing
Check that the fo llowing conditions 
are met:
●Ensure that your vehicle’s tires 
are properly inflated. ( P.513)
●Trailer tires are inflated according 
to the trailer manufacturer’s rec-
ommendation.
Trailer towing
Your vehicle is designed pri-
marily as a passen-
ger-and-load-carrying 
vehicle. Towing a trailer can 
have an adverse impact on 
handling, performance, 
braking, durability, and fuel 
consumption. For your 
safety and the safety of oth-
ers, you must not overload 
your vehicle or trailer. You 
must also ensure that you 
are using appropriate tow-
ing equipment, that the tow-
ing equipment has been 
installed correctly and used 
properly, and that you 
employ the requisite driv-
ing habits.
Vehicle-trailer stability and 
braking performance are 
affected by trailer stability, 
brake performance and set-
ting, trailer brakes, the hitch 
and hitch systems (if 
equipped).
To tow a trailer safely, use 
extreme care and drive the 
vehicle in accordance with 
your trailer’s characteris-
tics and operating condi-
tions.
Toyota warranties do not 
apply to damage or mal-
function caused by towing a 
trailer for commercial pur-
poses.
Contact your Toyota dealer 
for further information 
about additional require-
ments such as a towing kit, 
etc.