
4TABLE OF CONTENTS
Hood ..................................412
Positioning a floor jack ....... 413
Engine compartment .......... 414
12-volt battery .................... 419
Tires ................................... 422
Tire inflation pressure......... 434
Wheels ............................... 436
Air conditioning filter ........... 437
Cleaning the hybrid battery (trac- tion battery) air intake vents
and filter ........................... 439
Electronic key battery ......... 442
Checking and replacing fuses ......................................... 444
Headlight aim ..................... 446
Light bulbs .......................... 447
7-1. Essential information Emergency flashers ........... 456
If your vehicle has to be stopped in an emergency .............. 456
If the vehicle is submerged or water on the road is rising
......................................... 457
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 459
If you think something is wrong ......................................... 462
If a warning light turns on or a warning buzzer sounds .... 464
If a warning message is dis- played .............................. 474
If you have a flat tire ........... 479
If the hybrid system will not start ......................................... 492
If you lose your keys .......... 493
If the fuel filler door cannot be opened ............................. 494If the electronic key does not
operate properly............... 495
If the 12-volt battery is dis- charged ............................ 497
If your vehicle overheats .... 502
If the vehicle becomes stuck ......................................... 506
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 508
Fuel information ................. 516
Tire information .................. 518
8-2. Customization Customizable features ....... 528
8-3. Initialization Items to initialize ................ 540
9-1. For owners Reporting safety defects for U.S. owners ............................. 542
Reporting safety defects for Canadian owners ............. 542
Seat belt instructions for Cana- dian owners (in French) ... 543
SRS airbag instructions for Canadian owners (in French)......................................... 544
Headlight aim instructions for Canadian owners (in French)
........ ................................. 551
What
to do if... (Troubleshooting)
......................................... 554
Alphabetical Index.............. 557
7When trouble arises
8Vehicle specifications
9For owners
Index

781-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates, your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions. (
P.474)
■If a warning light comes on, a
warning message is displayed,
or the 12-volt battery is discon-
nected
The hybrid system may not start. In
this case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
●Do not place objects that will
block the air intake vents. The
hybrid battery (traction battery)
may become limited and be
damaged.
●Clean the air intake vents regu-
larly to prevent the hybrid bat-
tery (traction battery) to be
limited.
●Do not allow liquid or foreign
material to enter the air intake
vent as this may cause a short
circuit and damage the hybrid
battery (traction battery).
●A filter is inst alled to the air
intake vent. When the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. Refer to
P.439for details on how to clean
the filters.
Emergency shut off sys-
tem
Hybrid warning message

3465-2. Using the air conditioning system and defogger
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window defogger
and outside rear view mirror
defoggers switch.
When the rear window defogger
and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
The defoggers will automatically
turn off after a while.
■Air conditioning filter
P. 4 3 7
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the ho od at the loca-
tion shown in the f ollowing illustra-
tion.
●The meaning of each symbol on
the label are as follows:
■Customization
Some functions can be customized.
( P.528)
Caution
Air conditioning sys-
tem
Air conditioning sys-
tem lubricant type
Requires registered
technician to service
air conditioning sys-
tem
Flammable refrigerant
WARNING
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremely humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing
Do not touch the rear view mirror
surfaces when the outside rear
view mirror def oggers are on.
NOTICE
■To prevent 12-volt battery dis-
charge
Do not leave the air conditioning
system on longer than necessary
when the hybrid system is off.

397
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 398
Cleaning and protecting the vehicle interior ........... 401
6-2. Maintenance Maintenance requirements.................................. 404
General maintenance.. 406
Emission inspection and maintenance (I/M) pro-
grams ........................ 408
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 410
Hood ........................... 412
Positioning a floor jack .................................. 413
Engine compartment ... 414
12-volt battery ............. 419
Tires ............................ 422
Tire inflation pressure.. 434
Wheels ......... ...............436
Air conditioning filter .... 437
Cleaning the hybrid battery (traction battery) air intake
vents and filter ........... 439
Electronic key battery.. 442
Checking and replacing fuses.......................... 444
Headlight aim .............. 446Light bulbs ...................
447

4116-3. Do-it-yourself maintenance
6
Maintenance and care
Hybrid battery
(traction bat-
tery) air intake
vent (P.439)• Vacuum cleaner,
etc.
• Phillips screw- driver
Headlight aim
( P.446)• Phillips-head
screwdriver
Light bulbs
( P.447)
• Bulb with same
number and
wattage rating as
original
• Phillips-head screwdriver
• Flathead screw- driver
• Wrench
Radiator and
condenser
( P.417)
Tire inflation
pressure
( P.434)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.418)
• Water or washer
fluid containing
antifreeze (for
winter use)
• Funnel (used only for adding
water or washer
fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on
the multi-information display
and the “READY” indicator are
both off.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, cause sparks or
expose an open flame to fuel.
Fuel fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is off.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.417)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc. from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the air cleaner filter
removed may cause excessive
engine wear due to dirt in the air.

4396-3. Do-it-yourself maintenance
6
Maintenance and care
Remove the dust from the air
intake vent with a vacuum
cleaner, etc.
Make sure to only use a vacuum to
suck out dust and clogs. Attempting
to blow out dust and clogs using an
airgun, etc. may push it into the air
intake vent. (P.441)
If dust and clogs cannot be com-
pletely removed with the air
intake vent cover installed,
remove the cover and clean the
filter.
1 Turn the power switch off.
2 Remove the air intake vent
cover.
Pull the cover as shown in the illus-
tration to disengage the 6 claws,
starting from the claw in the upper
right corner and pull the cover
toward the front of the vehicle to
remove it.
3 Remove the air intake vent
filter.
Disengage the claw to remove the
filter from the rear scuff plate.
Cleaning the hybrid
batter y (traction bat-
ter y) air intake vents
and filter
To prevent the fuel economy
from being affected, visually
inspect the hybrid battery
(traction battery) air intake
vents periodically for dust
and clogs. If it is dusty or
clogged or if “Maintenance
Required for Traction Bat-
tery Cooling Parts See
Owner’s Manual” is shown
on the multi-information
display, clean the air intake
vent using the following
procedures:
Cleaning the air intake
vents
If dust and clogs cannot
be completely removed

4406-3. Do-it-yourself maintenance
4Remove the dust and clogs
from the filter using a vacuum
cleaner, etc.
Make sure to also remove the dust
and clogs from the inside of the air
intake vent cover.
5Reinstall the filter to the
cover.
Engage the 3 claw to install the fil-
ter.
Make sure that t he filter is not
crooked or deformed when install-
ing it.
6 Install the air intake vent
cover.
I ns er t t he t ab o f th e co ve r a s sh ow n
in the illustrati on and push the cover to enga
ge the 6 claws.
■Scheduled maintenance of the
air intake vent is necessary
when
In some situations such as when the
vehicle is used frequently or in
heavy traffic or dusty areas, the air
intake vent may need to be cleaned
more regularly. For d etails, refer to
“Scheduled Maintenance Guide”.
■Cleaning the air intake vent
●Dust in the air intake vent may
interfere with the cooling of the
hybrid battery (trac tion battery). If
charging/discharging of the hybrid
battery (traction battery) becomes
limited, the distance that the vehi-
cle can be driven using the electric
motor (traction motor) may be
reduced and the fuel economy
may be reduced. Inspect and
clean the air intake vent periodi-
cally.
●Improper handling of the air intake
vent cover and filt er may result in
damage to them. If you have any
concerns about cleaning the filter,
contact your Toyota dealer.
■If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information display
●If this warning message is shown
on the multi-information display,
remove the air intake vent cover
and clean the filter. ( P.439)
●After cleaning the air intake vent,
start the hybrid system and check

4416-3. Do-it-yourself maintenance
6
Maintenance and care
that the warning message is no
longer shown. It may take approxi-
mately 20 minutes after the hybrid
system is started until the warning
message disappears. If the warn-
ing message does not disappear,
have the vehicle inspected by
your Toyota dealer.
WARNING
■When cleaning the air intake
vent
●Do not use water or other liq-
uids to clean the air intake vent.
If water is applied to the hybrid
battery (traction battery) or
other components, a malfunc-
tion or fire may occur.
●Before cleaning the air intake
vents, make sure to turn the
power switch off to stop the
hybrid system.
NOTICE
■When cleaning the air intake
vent
When cleaning the air intake vent,
make sure to only use a vacuum
to suck out dust and clogs. If a
compressed air blow gun, etc. is
used to blow out dust and clogs,
the dust or clogs may be pushed
into the air intake vent, which may
affect the performance of the
hybrid battery (tr action battery)
and cause a malfunction.
■To prevent damage to the
vehicle
●Do not allow wa ter or foreign
matter to enter the air intake
vent when the cover is
removed.
●Carefully handle the removed
filter so that i t will not be dam-
aged. If the filter is damaged,
have it replaced with a new filter
by your Toyota dealer.
●Make sure to reinstall the filter
and cover to their original posi-
tions after cleaning.
●Do not install anything to the air
intake vent other than the exclu-
sive filter for this vehicle or use
the vehicle witho ut the filter
installed.
■If “Maintenance Required for
Traction Battery Cooling
Parts See Owner’s Manual” is
shown on the multi-informa-
tion display
If the vehicle is continuously
driven with the warning message
(indicating that charging/discharg-
ing of the hybrid battery (traction
battery) may become limited) dis-
played, the hybrid battery (traction
battery) may malfunction. If the
warning message is displayed,
clean the air intake vent immedi-
ately.