Page 623 of 818

6216-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
■Situations  in  which  the  tire  pressure  warning  system  may  not  operate 
properly 
● In  the  following  cases,  the  tire  pressure  warning  system  may  not  operate 
properly. 
• If non-genuine Toyota wheels are used.  
• A tire has been replaced with a tire that is not an OE (Origin al Equipment) 
tire. 
• A tire has been replaced with a tire that is not of the specif ied size. 
• Tire chains, etc., are equipped.
• An auxiliary-supported run-flat tire is equipped. 
• If a window tint that affects the radio wave signals is instal led. 
• If  there  is  a  lot  of  snow  or  ice  on  the  vehicle,  particularly  around  the 
wheels or wheel housings. 
• If the tire inflation pressure is extremely higher than the sp ecified level. 
• If  wheels  without  the  tire  pressure  warning  valves  and  transmi tters  are 
used. 
• If the ID code on the tire pressure warning valves and transmi tters is not 
registered in the tire pressure warning computer. 
● Performance may be affected in the following situations. 
• Near a TV tower, electric power plant, gas station, radio stat ion, large dis- 
play,  airport  or  other  facilit y  that  generates  strong  radio waves or electri- 
cal noise
• When  carrying  a  portable  radio,  cellular  phone,  cordless  phone   or  other 
wireless communication device 
● When the vehicle is parked, the time taken for the warning to start or go off 
could be extended. 
● When  tire  inflation  pressure  declines  rapidly  for  example  when a  tire  has 
burst, the warning may not function. 
     
        
        Page 674 of 818

6727-1. Essential information
C-HR_HV_OM_Europe_OM10720E
If  the vehicle is submerged or water on the  
road is rising
● If the door can be opened, open the door and exit the vehicle. 
● If  the  door  can  not  be  opened,  open  the  window  using  the  power 
window switch and ensure an escape route. 
● If the window can be opened, exit the vehicle through the window. 
● If  the  door  and  window  cannot  be  opened  due  to  the  rising  water, 
remain calm, wait until the water level inside the vehicle rise s to the 
point that the water pressure inside of the vehicle equals the  water 
pressure outside of the vehicle and then open the door after wa iting 
for the rising water to enter the vehicle, and exit the vehicle . When 
the outside water level exceeds half the height of the door, th e door 
cannot be opened from the inside due to water pressure.
This vehicle is not designed to be able to drive on roads that  are 
deeply  flooded  with  water.  Do  not  drive  on  roads  where  the 
roads  may  be  submerged  or  the  water  may  be  rising.  It  is  dan-
gerous to remain  in the vehicle,  if  it  anticipated that the  veh icle 
will be flooded or set a drift. Remain calm and follow the foll ow- 
ing. 
     
        
        Page 675 of 818
6737-1. Essential information
7
When trouble arises
C-HR_HV_OM_Europe_OM10720E
■Water level exceeds the floor 
When  the  water  level  exceeds  the  floor  and  time  has  passed,  the  electrical 
equipment will get damaged, the power windows will not operate,  the engine 
and motor stop, and the vehicle may not be able to get moving. 
■ Using an emergency escape hammer*
Laminated glass is used in the windshield on this vehicle. 
Laminated glass cannot be shattered with an emergency hammer*. 
Tempered glass is used in the windows on this vehicle.
*: Contact any authorized Toyota retailer or Toyota authorized re pairer, or any 
reliable repairer, or aftermarket accessory manufacturer for fu rther informa- 
tion about an emergency hammer.
WARNING
■ Caution while driving 
Do not drive on roads where the roads may be submerged or the w ater may 
be rising. Otherwise the vehicle may be damaged and cannot move , as well 
as become flooded and set a drift, which may lead to death. 
     
        
        Page 748 of 818
7467-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
If  the electronic key does not operate  
properly
Use  the  mechanical  key  ( P.  189)  in  order  to  perform  the  following 
operations: 
Locks all the doors 
Closes  the  windows  (turn  and 
hold)*
Unlocks all the doors 
Opens  the  windows  (turn  and 
hold)* 
*: These  settings  must  be  custom- 
ized  at  any  authorized  Toyota
retailer  or  Toyota  authorized
repairer,  or  any  reliable  repairer.
( P. 781)
If  communication  between  the  electronic  key  and  vehicle  is  inter- 
rupted ( P. 210) or the electronic key cannot be used because the 
battery  is  depleted,  the  smart  entry  &  start  system  and  wireles s 
remote  control  cannot  be  used.  In  such  cases,  the  doors  can  be 
opened and the hybrid system can be started by following the pr o- 
cedure below.
Locking and unlocking the doors 
     
        
        Page 750 of 818

7487-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
■Stopping the hybrid system 
Set the parking brake, shift the shift lever to P and press the  power switch as 
you normally do when stopping the hybrid system. 
■ Replacing the key battery 
As the above procedure is a temporary measure, it is recommende d that the 
electronic key battery be replaced immediately when the battery  is depleted.  
( P. 645) 
■ Alarm (if equipped) 
Using the mechanical key to lock the doors will not set the ala rm system. 
If a door is unlocked using the mechanical key when the alarm s ystem is set, 
the alarm may be triggered. ( P. 147) 
■ Changing power switch modes 
Release  the  brake  pedal  and  press  the  power  switch  in  step    abo ve.  The 
hybrid system does not start and modes will be changed each tim e the switch 
is pressed. ( P. 306) 
■ When the electronic key does not work properly 
● Make  sure  that  the  smart  entry  &  start  system  has  not  been  deactivated  in 
the customization setting. If it is off, turn the function on. 
(Customizable features:  P. 781) 
● Check if battery-saving mode is set. If it is set, cancel the function.  
( P. 209)
WARNING
■When using the mechanical key and operating the power windows 
Operate the power window after checking to make sure that there  is no pos- 
sibility  of  any  passenger  having  any  of  their  body  parts  caught   in  the  side 
window. Also, do not allow children to operate the mechanical k ey. It is pos- 
sible for children and other passengers to get caught in the po wer window.
3 
     
        
        Page 788 of 818
7868-2. Customization
C-HR_HV_OM_Europe_OM10720E 
■Power windows ( P. 277)
■Turn signal lever (P. 324)
■Automatic light control system (P. 333)
FunctionDefault settingCustomized  
setting
Mechanical  key  linked 
operation (open)OffOn––O
Mechanical  key  linked 
operation (close)OffOn––O
Wireless  remote  control 
linked operation (open)OffOn––O
Wireless  remote  control 
linked operation (close)OffOn––O
Mechanical  key,  wireless 
remote  control  linked
operation signal (buzzer)
OnOff––O
FunctionDefault settingCustomized  
setting
Times  of  flashing  of  the 
lane  change  signal  flash-
ers
3
Off
––O5
7
FunctionDefault settingCustomized 
setting
Light sensor sensitivityLevel 0Level -2 to 2–OO
Time  elapsed  before 
headlights  turn  off 
(extended  headlight  light-
ing system)
30 seconds
60 seconds
––O90 seconds
120 seconds 
     
        
        Page 795 of 818
7938-3. Initialization
C-HR_HV_OM_Europe_OM10720E
8
Vehicle specifications
Items to initialize
The following items must be initialized for normal system opera- 
tion  after  such  cases  as  the  12-volt  battery  being  reconnected, 
or maintenance being performed on the vehicle:
ItemWhen to initializeReference
Power window• When functioning abnormallyP. 279
S-IPA  (Simple  Intelligent 
Parking  Assist  System)  (if 
equipped)
• After  reconnecting  or  chang- 
ing the 12-volt batteryP. 519
Tire  pressure  warning  sys- 
tem
• When changing the tire size 
• When changing the tire infla-
tion  pressure  by  changing 
traveling  speed  or  load 
weight, etc.
P. 619
PKSB  (Parking  Support 
Brake) (if equipped)
• After  reconnecting  or  chang-
ing the batteryP. 483 
     
        
        Page 799 of 818

797What to do if... (Troubleshooting)
C-HR_HV_OM_Europe_OM10720E
●Did you press the power switch while firmly depressing the brake pedal?  
( P. 305)
●Is the shift lever in P? (P.   3 0 8 )
●Is the electronic key anywhere detectable inside the vehicle? (P. 208)
●Is the electronic key battery weak or depleted?  
In this case, the hybrid system can be started in a temporary w ay.  
( P. 747)
●Is the 12-volt battery discharged? (P. 749)
●Is the power switch in ON mode? 
If you cannot release the shift lever by depressing the brake p edal with the 
power switch in ON mode. ( P. 317)
●It is locked automatically to prevent theft of the vehicle. (P. 308)
●Is the window lock switch pressed? 
The power windows except for the one at the driver’s seat canno t be oper- 
ated if the window lock switch is pressed. ( P. 277)
●The  auto  power  off  function  will  be  operated  if  the  vehicle  is left  in 
ACCESSORY  or  ON  mode  (the  hybrid  system  is  not  operating)  for  a
period of time. ( P.   3 0 7 )
If you think something is wrong 
The hybrid system does not start 
The shift lever cannot be shifted from P even if you depress 
the brake pedal 
The steering wheel cannot be turned after the hybrid system 
is stopped 
The  windows  do  not  open  or  close  by  operating  the  power 
window switches 
The power switch is turned off automatically