Page 101 of 818

991-3. Emergency assistance
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
When the power switch is turned to ON, the red indicator light will illu-
minate for 10 seconds and then the green indicator light will i llumi-
nate, indicating that the system is enabled. The indicator ligh ts
indicate the following:
● If the green indicator light illuminates and stays on, the system is
enabled.
● If the green indicator light flashes twice per second, an automatic or
manual Emergency Call is being made.
● If the red indicator light illuminates at any time other than immedi-
ately after the power switch is turned to ON, the system may be
malfunctioning or the backup battery may be depleted.
● If the red indicator light blinks for approximately 30 seconds during
an Emergency Call, the call has been disconnected or the cellul ar
network signal is weak.
■ Free/Open Source Software Information
This product contains Free/Open Source Software (FOSS).
The license information and/or the source code of such FOSS can be found
at the following URL.
https://www.denso.com/global/en/opensource/dcm/toyota/
http://www.opensourceautomotive.com/dcm/toyota/19MC/
Indicator lights
Page 102 of 818

1001-3. Emergency assistance
C-HR_HV_OM_Europe_OM10720E
WARNING
■When the Emergency Call may not be made
● It may not be possible to make Emergency Calls in any of the following sit-
uations. In such cases, report to emergency services provider ( 112 sys-
tem, etc.) by other means such as nearby public phones.
• Even when the vehicle is in the cellular phone service area, i t may be
difficult to connect to the eCall control center if the recepti on is poor or
the line is busy. In such cases, even though the system attempt s to con-
nect to the eCall control center, you may not be able to connec t to the
eCall control center to make Emergency Calls and contact emerge ncy
services.
• When the vehicle is out of the cellular phone service area, th e Emer-
gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, in dicator
lights, microphone, speaker, DCM, antenna, or any wires connect ing
the equipment) is malfunctioning, damaged or broken, the Emerge ncy
Call cannot be made.
• During an Emergency Call, the system makes repeated attempts t o
connect to the eCall control center. However, if it cannot conn ect to the
eCall control center due to poor radio wave reception, the syst em may
not be able to connect to the cellular network and the call may finish
without connecting. The red indicator light will blink for appr oximately 30
seconds to indicate this disconnection.
● If the 12-volt battery’s voltage decreases or there is a disconnection, the
system may not be able to connect to the eCall control center.
● The Emergency Call system might not work outside of EU area, depend-
ing on the available infrastructure in the country.
■ When the Emergency Call system is replaced with a new one
The Emergency Call system should be registered. Contact any aut horized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Page 107 of 818

1051-3. Emergency assistance
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
2. INFORMATION ON DATA PROCESSING
2.1.
Any processing of personal data through the
112-based eCall in-vehicle system shall comply
with the personal data protection rules provided
for in Directives 95/46/EC and 2002/58/EC,
and in particular, shall be based on the neces-
sity to protect the vital interests of the individu-
als in accordance with Article 7(d) of Directive
95/46/EC.
O
2.2.
Processing of such data is strictly limited to the
purpose of handling the emergency eCall to
the single European emergency number 112.
O
2.3. Types of data and its recipients
2.3.1.
The 112-based eCall in-vehicle system may
collect and process only the following data:
Vehicle Identification Number, Vehicle type
(passenger vehicle or light commercial vehi-
cle), Vehicle propulsion storage type (gasoline/
diesel/CNG/LPG/electric/hydrogen), Vehicle
last three locations and direction of travel, Log
file of the automatic activation of the system
and its timestamp, Any additional data (if appli-
cable)
O
2.3.2.
Recipients of data processed by the
112-based eCall in-vehicle system are the rel-
evant public safety answering points desig-
nated by the respective public authorities of
the country on which territory they are located,
to first receive and handle eCalls to the single
European emergency number 112. Additional
information (if available):
O
Implementing Regulation Annex1 PART3 User InformationConformity
Page 127 of 818

1251-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■If a warning light comes on, a warning message is displayed, or the
12-volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact any authorized To y o t a
retailer or Toyota authorized repairer, or any reliable repaire r.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at leas t enough gasoline to make the low fuel level
warning light ( P. 685) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
7.5 L [2.0 gal., 1.7 Imp.gal.], when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when th e vehicle is
inclined.)
■ Electromagnetic waves
● High voltage parts and cables on Hybrid Electric Vehicles incorporate elec-
tromagnetic shielding, and therefore emit approximately the sam e amount
of electromagnetic waves as conventional gasoline powered vehic les or
home electronic appliances.
● Your vehicle may cause sound interference in some third party-produced
radio parts.
■ Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service lif e. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.
■ Declaration of conformity
This model conforms to hydrogen emissions according to regulati on ECE100
(Battery electric vehicle safety).
Page 132 of 818
1301-5. Theft deterrent system
C-HR_HV_OM_Europe_OM10720E
Immobilizer system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
The vehicle’s keys have built-in transponder chips that prevent
the hybrid system from starting if a key has not been previousl y
registered in the vehicle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi -
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.
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147
1
1-5. Theft deterrent system
For safety and security
C-HR_HV_OM_Europe_OM10720E
Alar m
The alarm uses light and sound to give an alert when an intrusion is
detected.
The alarm is triggered in the following situations when the ala rm is
set:
● A locked door or back door is unlocked or opened in any way other
than using the entry function (if equipped) or wireless remote con-
trol. (The doors will lock again automatically.)
● The hood is opened.
● Vehicles with the intrusion sensor: The intrusion sensor detects
something moving inside the vehicle. (An intruder gets in the v ehi-
cle.)
● Vehicles with the glass breakage sensor: The back door window is
tapped or broken.
Close the doors and hood, and
lock all the doors using the entry
function (if equipped) or wireless
remote control. The system will be
set automatically after 30 sec-
onds.
The indicator light changes from
being on to flashing when the sys-
tem is set.
: If equipped
The alarm
Setting the alarm system
Page 155 of 818
1531-5. Theft deterrent system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
● The vehicle is inside an automatic or high-pressure car wash.
● The vehicle experiences impacts, such as hail, lightning strikes, and other
kinds of repeated impacts or vibrations.
● Unstable items, such as dangling acces-
sories hanging on the assist grips, are in
the vehicle.
● The vehicle is parked in a place where
extreme vibrations or noises occur, such
as in a parking garage.
● Ice or snow is removed from the vehicle,
causing the vehicle to receive repeated
impacts or vibrations.
Page 159 of 818
157
2Instrument cluster
C-HR_HV_OM_Europe_OM10720E
2. Instrument cluster
Warning lights and
indicators ......................... 158
Gauges and meters ........... 166
Multi-information display .... 170
Energy monitor/
consumption screen ........ 179