
6016-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
With the engine at operating temperature and turned off, check the oil
level on the dipstick.
■Checking the engine oil
Park the vehicle on level ground. After warming up the engine
and turning off the hybrid system, wait more than 5 minutes for
the oil to drain back into the bottom of the engine.
Holding a rag under the end, pull the dipstick out.
Wipe the dipstick clean.
Reinsert the dipstick fully.
Holding a rag under the end,
pull the dipstick out and
check the oil level.
Low
Normal
Excessive
The shape of the dipstick may
differ depending on the type of
vehicle or engine.
Wipe the dipstick and reinsert it fully.
Engine oil
1
2
2ZR-FXE engineM20A-FXS engine
3
4
5
6

6026-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
■Adding engine oil
If the oil level is below or near the low level mark, add engin e oil of the
same type as that already in the engine.
Make sure to check the oil type and prepare the items needed
before adding oil.
Remove the oil filler cap by turning it counterclockwise.
Add engine oil slowly, checking the dipstick.
Install the oil filler cap by turning it clockwise.
■ Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the following
situations, oil consumption may increase, and engine oil may ne ed to be
refilled in between oil maintenance intervals.
● When the engine is new, for example directly after purchasing the vehicle or
after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when towing, or
when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
2ZR-FXE engineM20A-FXS engine
Engine oil selection P. 770
Oil quantity (Low Full)1.5 L (1.6 qt., 1.3 lmp.qt.)
ItemsClean funnel
1
2
3

6036-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so c are
should be taken to avoid prolonged and repeated contact. To rem ove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewe rs or onto the
ground. Call any authorized Toyota retailer or Toyota authorize d repairer,
or any reliable repairer service station or auto parts store fo r information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.

6817-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
If a war ning light tur ns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
turn on or flash. If a light turns on or flashes, but then goes off,
this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected
by any authorized Toyota retailer or Toyota authorized repairer ,
or any reliable repairer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(Red)
Brake system warning light (warning buzzer)
Indicates that:
• Low brake fluid; or
• Malfunction in the electronically controlled brake system
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
Continuing to drive the vehicle may be dangerous.
*1
Low engine oil pressure warning light (warning buzzer)
Indicates abnormal engine oil pressure
The warning light may come on if the engine oil pressure
is too low.
A buzzer also sounds.
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer. Continuing to
drive the vehicle may be dangerous.
*1Charging system warning light
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.

6957-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■If a message that indicates the need for referring to Owner’s Manual is
displayed
● If “Engine Coolant Temperature High.”is shown, follow the instructions
(P. 757).
● If the following messages are shown, there may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authoriz ed Toyota
retailer or Toyota authorized repairer, or any reliable repaire r. Continuing to
drive the vehicle may be dangerous.
• “Braking Power Low.”
• “Charging System Malfunction.”
• “Engine Oil Pressure Low.”
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota retai ler or Toyota
authorized repairer, or any reliable repairer.
• “Hybrid System Malfunction.”
• “Check Engine.”
• “Hybrid Battery System Malfunction.”
• “Accelerator system Malfunction.”
• “Entry & Start System Malfunction.”
• “Exhaust filter full.” (P. 531)
• “Hybrid System Stopped”
• “Engine Stopped”
● If the “Low 12-Volt Battery.” is shown,
• When the display goes off after several seconds (displays for about 6
seconds):
Maintain the hybrid system operation for more than 15 minutes a nd
charge the 12-volt battery.
• When the display does not go off:
Start up the hybrid system using the procedures: P. 749
● If “Maintenance required for Traction battery cooling parts. See owner’s
manual.” is shown, the filters may be clogged, the air intake v ents may be
blocked, or there may be a gap i n the duct. Therefore, perform the following
correction procedure.
• If the air intake vents and filters of the hybrid battery (tra ction battery) are
dirty, perform the procedure on P. 640 to clean them.
• If the warning message is shown when the air intake vents and filters of
the hybrid battery (traction battery) are not dirty, have the v ehicle
inspected by any authorized Toyota retailer or Toyota authorize d repairer,
or any reliable repairer immediately.

6967-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
■ If “Engine Oil Level Low. Add or Replace Oil.”is displayed
The engine oil level is low. Check the level of the engine oil, and add if neces-
sary.
This message may appear if the vehicle is stopped on a slope. M ove the
vehicle to a level surface and check to see if the message disa ppears.
■ If “Hybrid System Stopped. Steering Power Low.”is displayed
This message is displayed if the hybrid system is stopped while driving.
When steering wheel operations are heavier than usual, grip the steering
wheel firmly and operate it using more force than usual.
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
This message may be shown when driving under severe operating c ondi-
tions. (For example, when driving up a long steep hill.)
Handling method: P. 757
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Over-
heat.” is shown
The message may be shown when the accelerator pedal is depresse d to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal a nd depress
the brake pedal.
■ If “Traction battery needs to be protected. Shift into to restart.” is
shown
This message is displayed when the hybrid battery (traction bat tery) charge
has become extremely low because the shift lever has been left in N for a cer-
tain amount of time.
When operating the vehicle, shift to P and restart the hybrid s ystem.
■ If “Traction battery needs to be protected. Refrain from the use of
position.” is shown
This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped .
■ If “Shift is in Release Accelerator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depres sed and
the shift lever is in N.
Release the accelerator pedal and shift the shift lever to D or R.
■ If “Shift to Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without t urning the
power switch to off with the shift lever in any position other than P.
Shift the shift position to P.

7668-1. Specifications
C-HR_HV_OM_Europe_OM10720E
Maintenance data (fuel, oil level, etc.)
*1: 2ZR-FXE engine
*2: M20A-FXS engine
*3: Unladen vehicle
*4: Vehicles with 215/60R17 tires
*5: Vehicles with 225/50R18 tires
*6: Except for 2ZR-FXE engine for Guadeloupe, Martinique, F. Guiana and
Svalbard
Dimensions and weights
Overall length4385 mm (172.6 in.)*1
4395 mm (173.0 in.)*2
Overall width1795 mm (70.7 in.)
Overall height*31555 mm (61.2 in.)
Wheelbase2640 mm (103.9 in.)
Tread
Front1550 mm (61.0 in.)*4
1540 mm (60.6 in.)*5
Rear1560 mm (61.4 in.)*4
1550 mm (61.0 in.)*5
Gross vehicle mass1860 kg (4101 lb.)*1
1930 kg (4255 lb.)*2
Maximum permissi-
ble axle capacity
Front1050 kg (2315 lb.)
Rear1080 kg (2381 lb.)
Drawbar load*675 kg (165 lb.)
Towing capacity*6Without brake725 kg (1598 lb.)With brake

7708-1. Specifications
C-HR_HV_OM_Europe_OM10720E
2ZR-FXE engine (except for Guadelope, Martinique, F. Guiana and
Greenland)
2ZR-FXE engine (for Guadelope, Martinique, F. Guiana and Greenl and)
and M20A-FXS engine:
■Oil capacity (Drain and refill ― reference*)
*: The engine oil capacity is a reference quantity to be used whe n changing
the engine oil. Warm up the engine and turn off the hybrid syst em, wait
more than 5 minutes, and check the oil level on the dipstick.
Hybrid battery (traction battery)
Voltage3.7 V/cell
Capacity3.6 Ah (3HR)
Quantity56 cells
Nominal voltage207.2 V
Voltage7.2 V/module
Capacity6.5 Ah (3HR)
Quantity
2ZR-FXE engine
28 modules
M20A-FXS engine
30 modules
Nominal voltage
2ZR-FXE engine
201.6 V
M20A-FXS engine
216 V
Lubrication system
With filter
2ZR-FXE engine
4.2 L (4.4 qt., 3.7 Imp. qt.)
M20A-FXS engine
4.3 L (4.5 qt., 3.8 Imp. qt.)
Without filter3.9 L (4.1 qt., 3.4 Imp.qt.)