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2-2. Charging
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Building breaker is tripped and power is
cut off
Check that the breaker is connected and
if there is no malfunction, check if the
vehicle can be charged through another
socket.
If charging is possible, the first socket
may have a malfunction. Contact the
building or facility manager, or an electri-
cian.
Short circuit between CCID (Charging
Circuit Interrupting Device) and plug
Immediately stop charging and contact
any authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
AC charging connector is not securely
connected to AC charging inlet
Check the connection status of the AC
charging connector.
• When connecting the AC charging
connector, insert the AC charging con-
nector securely.
• After connecting the AC charging con-
nector, check that the charging indica-
tor of the charging port is turned on.
If the charging indicator of the AC
charging port does not illuminate, even
though the AC charging connector is
securely connected, there may be a mal-
function in the system. Immediately stop
charging and contact any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Traction battery is already fully chargedWhen the traction battery is fully
charged, charging is not performed.
The AC charger does not operatePlease contact the facility manager when
there is a problem with AC charger.
Likely causeCorrection procedure
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2-2. Charging
■Charging indicator of the charging port flashes and charging can-
not be carried out.
*: Refer to P.97 for details regarding charging indicator of the c harging port illumina-
tion and flashing.
Likely causeCorrection procedure
When charging indicator of the charging
port flashes normally*: Charging sched-
ule is registered
When you wish to charge according to
the charging schedule, wait until the set
time.
To start charging, set “Charge Now” to
on. ( P.139, 144)
When charging indicator of the charging
port rapidly flashes*: Malfunction
occurred in an external power source or
the vehicle
A message will be displayed on the multi-
information display when the power
switch is off. Follow the instructions dis-
played on the multi-information display.
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2-2. Charging
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■DC charging does not start
When DC charging cannot be performed normally
Likely causeCorrection procedure
The DC charging connector is not prop-
erly connected to the vehicle.
Check the connection status of the DC
charging connector and be sure that it is
locked.
If the DC charging does not start, even
though the DC charging connector is
securely connected, there may be a mal-
function with the DC charger or charging
system.
The DC charging connector is not
securely locked.
• If there is a malfunction with the DC
charger, contact the charging station
manager.
• If there is not a malfunction with the
DC charger, there may be a malfunc-
tion in the system. Contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
• If there is an error in the connection
status due to the weight of the connec-
tor, disconnect the connector and then
reconnect it. Lift and hold the connec-
tor in place for about 3 seconds after
reinserting it until it locks.
If the connector still does not lock,
check if it can be charged with another
DC charger.
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2-2. Charging
■When DC charging is interrupted
Error is detected by the DC charger or
vehicle’s system check.
There may be a malfunction with the DC
charger or charging system.
• If there is a malfunction with the DC
charger, contact the charging station
manager.
• If there is not a malfunction with the
DC charger, there may be a malfunc-
tion in the system. Contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
• If the EV system can not be started,
contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
The DC charger power goes off.Contact the charging station manager
and check the power status.
Traction battery is already fully charged
When the traction battery is fully
charged, DC charging cannot be per-
formed.
AC charging connector is also con-
nected.
DC charging and AC charging can not be
performed together.
The EV system is started.
When the EV system is started, DC
charging cannot be started.
Also, if the shift position is not in P, DC
charging cannot be performed.
Likely causeCorrection procedure
Likely causeCorrection procedure
The timer for the DC charger operates.
Depending on the type of the DC char-
ger, the timer may be set to stop
charging after a certain time.
Check with the charging station man-
ager.
The power for the DC charger is off.
Check the power status of the DC char-
ger. If there are uncertainties with the
power status, contact the charging sta-
tion manager.
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2-2. Charging
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The temperature of the traction battery is
extremely high or low.
DC charging may not be performed in
extremely high or extremely low tem-
perature environments. Charge the trac-
tion battery after the temperature has
been stabilized.
Error is detected by the DC charger or
vehicle’s system check.
There may be a malfunction with the DC
charger or charging system.
• If there is a malfunction with the DC
charger, contact the charging station
manager.
• If there is not a malfunction with the
DC charger, there may be a malfunc-
tion in the system. Contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
• If the EV system can not be started,
contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
High temperature of charging related
parts
If the temperature of charging related
parts is high, DC charging may not be
possible. Wait for a while and then
charge again.
The electrical components such as the
air conditioning system stop operating
while the traction battery is approxi-
mately fully charged.
Keep the electrical components such as
the air conditioning system in the OFF
state, and then perform the charging pro-
cedure again.
Likely causeCorrection procedure
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2-2. Charging
■EV system does not start after DC charging
Refer to the following tables and carry out the appropriate cor rection proce-
dures.
■Cannot charge at desired time
Likely causeCorrection procedure
System check is not completed properly
after charging.
Do a system check following the proce-
dures on P.131. If the system check can
not be completed properly even after
these procedures are performed, con-
tact any authorized Toyota retailer or
Toyota authorized repairer, or any reli-
able repairer.
The DC charging connector is still con-
nected.
For safety, the EV system can not be
started when the DC charging connector
is connected. ( P.118)
Remove the DC charging connector
immediately after the charging is com-
pleted.
The DC charging system is malfunction-
ing
• Depending on the type of malfunction,
the EV system can be started after
closing the charging port lid.
• If the EV system can not be started,
contact any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
When charging schedule function does not operate normally
Likely causeCorrection procedure
The vehicle calendar and clock is not set
correctly.
Check the calendar setting and set it to
the correct date. ( P.178)
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2-2. Charging
Electric Vehicle system■Charging starts, even though the charging schedule is registered
AC charging connector is not connected
to vehicle
Before using the charging schedule, con-
nect the AC charging connector.
AC charging connector was connected
after set time
Connect the AC charging connector
before the time set in “Start”.
When the charging mode is set to “Start-
Stop”, the traction battery will charge
even if the start time has passed, if the
AC charging connector is connected
before the stop time.
Likely causeCorrection procedure
Likely causeCorrection procedure
“Charge Now” is set to on
When charging according to the charging
schedule, set “Charge Now” to off.
( P.139, 144)
Charging schedule is set to offCheck that charging schedule is not set
to off. ( P.134)
AC charging connector was removed
and reinserted while charging indicator of
the charging port was flashing
If the AC charging connector is removed
and reinserted while the charging indica-
tor is flashing, the charging schedule is
canceled. Temporarily remove the AC
charging connector, and then reconnect
it.
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2-2. Charging
Electric Vehicle system
■If “Charging Stopped Due to Pulled Charging Connector” is shown
*: Electricity is consumed when operating battery heater (P.114), the Remote Air
Conditioning System ( P.427).
■If “Charging Complete Limited Charge Due to Battery Temp” is
shown
Likely causeCorrection procedure
AC charging connector is removed while
AC chargingWhen the AC charging connector is
removed while AC charging, charging
stops. If you want to fully charge the trac-
tion battery, reconnect the AC charging
connector.
After the traction battery is fully charged,
the AC charging connector is removed
while the traction battery is being
recharged again because electricity-con-
suming functions* have been used and
the remaining charge is now reduced.
AC charging connector is not securely
connected
Check the connection status of the AC
charging connector.
• When connecting the AC charging
connector, insert the AC charging con-
nector securely.
• After connecting the AC charging con-
nector, check that the charging indica-
tor of the charging port is turned on.
If charging cannot be carried out, even
though the proper procedures were fol-
lowed, have the vehicle inspected by any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
AC charging connector was unlocked
while AC charging
When the AC charging connector is
unlocked while AC charging, charging
stops. To continue charging, reconnect
the AC charging connector.
Likely causeCorrection procedure
Charging was stopped to protect the
traction battery as it continued to remain
hot for a certain period of time.
Allow the traction battery to cool down
and perform charging again if the
charging amount has not reached the
desired amount.