5217-2. Steps to take in an emergency
7
When trouble arises
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheel s
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
1
2
3
4
5
Press to turn off TRAC.
WARNING
■When attempting to f ree a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, obj ects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle t hat may
cause an accident resulting in death or serious injury.
563What to do if... (Troubleshooting)
●Did you press the power switch while firmly depressing the brake pedal?
( P. 200)
●Is the shift lever in P? ( P. 202)
●Is the electronic key anywhere detectable inside the vehicle? ( P. 152)
●Is the steering wheel unlocked? (P. 203)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 508)
●Is the 12-volt battery discharged? ( P. 510)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake p edal with the
power switch in ON mode. ( P. 213)
●It is locked automatically to prevent theft of the vehicle. ( P. 203)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 177)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a peri od of
time. ( P. 202)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be t urned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically
564What to do if... (Troubleshooting)
●The seat belt reminder light is flashing
Are the driver and the passenger wearing the seat belts? (P. 481)
●The parking brake indicator is on
Is the parking brake released? (P. 216)
Depending on the situation, other types of warning buzzer may also sound.
( P. 478, 488)
●Did anyone inside the vehicle open a door during setting the al arm?
The sensor detects it and the alarm sounds. ( P. 88)
Do one of the following to stop the alarm:
• Unlock the doors.
• Open the trunk using the entry function or wireless remote con trol.
• Turn the power switch to ACCESSORY or ON mode, or start the hy brid
system.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. ( P. 488)
●When a warning light turns on or a warning message is displayed , refer to
P. 478, 488.
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
A warning buzzer sounds w hen leaving the vehicle
A warning light turns on or a warning message is displayed
570Alphabetical index
ECO Accelerator Guidance..... 109
Eco drive mode ........................ 342
Eco guide ................................. 109
Eco score ................................. 109
EDR (Event data recorder) .............. 10
Electric motor
(traction motor) ....................... 79
Electric Power Steering (EPS)....................................... 345
Warning light ......................... 480
Electronic key .......................... 138 Battery-saving function ......... 154
If the electronic key does
not operate properly ........... 507
Replacing the battery ............ 461
Emergency flashers ................ 470 Emergency, in case of
If a warning buzzer sounds................................ 478
If a warning light turns on ..... 478
If a warning message is displayed ............................ 488
If the 12-volt battery is
discharged.......................... 510
If the electronic key does not operate properly ................. 507
If the hybrid system will not start ........................ 505
If the vehicle is submerged
or water on the road is
rising................................... 472
If you have a flat tire ............. 494
If you lose your keys ..... 139, 141
If you think something is wrong ................................. 477
If your vehicle becomes stuck ................................... 521
If your vehicle has to be
stopped in an emergency ... 471
If your vehicle needs to be towed.................................. 474
If your vehicle overheats....... 517
E
571Alphabetical index
EngineACCESSORY mode ............. 201
Compartment ........................ 425
Engine switch........................ 200
Hood ..................................... 423
How to start the hybrid system ......... ....................... 200
Identification number ............ 525
If your vehicle has to be stopped in an
emergency.......................... 471
Ignition switch (power switch) .................... 200
Overheating .......................... 517
Power switch......................... 200
Engine coolant
Capacity ................................ 528
Checking ............................... 429
Preparing and checking before winter....................... 354
Engine coolant temperature gauge........................................ 98
Engine oil Capacity ................................ 527
Checking ............................... 426
Preparing and checking before winter....................... 354
Engine switch .......................... 200
Enhanced VSC ......................... 344
EPS (Electric Power Steering)...... 345
Warning light ......................... 480
EV drive mode.......................... 206
Event data recorder (EDR) ........................................ 10
Exclusive jump starting terminal .................................. 510 Flat tire ..................................... 494
Floor mats .................................. 24
Fluid
Brake .................................... 529
Hybrid transmission .............. 529
Washer ................................. 432
Front interior light ................... 375
Front passenger occupant
classification system .............. 48
Front passenger’s seat belt
reminder light ........................ 481
Front personal lights............... 375
Front seat heaters ................... 371
Front seats ............................... 159 Adjustment............................ 159
Cleaning ............................... 411
Correct driving posture ........... 26
Driving position memory ....... 163
Head restraints ..................... 168
Power easy access system .......... ...................... 163
Seat heaters ......................... 371
Seat ventilators ..................... 371
Front side marker lights Light switch ........................... 222
Replacing light bulbs ............ 467
Front turn signal lights Replacing light bulbs ............ 467
Turn signal lever ................... 215
Fuel Capacity................................ 526
Fuel gauge.............................. 98
Information............................ 532
Refueling .............................. 234
Type.............................. 526, 532
Warning light......................... 481F
572Alphabetical index
Fuel consumption............ 106, 134
Fuel filler door.......................... 234If the fuel filler door
cannot be opened............... 238
Refueling............................... 234
Fuses ........................................ 464
Garage door opener ................ 399
Gauges ....................................... 98
Glove box ................................. 378
Grocery bag hooks .................. 383
Head restraints ........................ 168
Head-up display ....................... 123
Headlights ................................ 222 Automatic High Beam ........... 226
Light switch ........................... 222
Replacing light bulbs............. 467
Windshield wiper linked headlight illumination .......... 224
Heated steering wheel............. 371
Heaters Automatic air
conditioning system ............ 360
Outside rear view mirrors...... 365
Seat heaters ......................... 371
High mounted stoplight Replacing .............................. 467
High voltage components......... 79
Hill-start assist control............ 344
Hood ......................................... 423 Hooks
Coat hooks ........................... 398
Grocery bag hooks ............... 383
Retaining hooks (floor mat) .... 24
Horn .......................................... 171
HUD (Head-up display) ........... 123
Hybrid battery (traction battery) ..................... 79
Hybrid battery (traction battery) air
intake vent ....................... 80, 456
Hybrid system............................ 75 Acoustic Vehicle Alerting
System ................................. 76
Emergency shut off system .... 80
Energy monitor/ consumption screen ........... 130
EV drive mode ...................... 206
High voltage components ....... 79
Hybrid System Indicator ....... 100
Hybrid system precautions ..... 79
Hybrid vehicle driving tips ..... 351
If the hybrid system will not start ........................ 505
Overheating .......................... 517
Power (ignition) switch.......... 200
Starting the hybrid system .... 200
Hybrid System Indicator ......... 100
Hybrid transmission................ 209
If the shift lever cannot be shifted from P .... 213
Paddle shift switches ............ 212
S mode ................................. 211
G
H
578Alphabetical index
Service reminder indicators ................................. 92
Service plug ............................... 79
Shift lever ................................. 209
Hybrid transmission .............. 209
If the shift lever cannot be shifted from P ................ 213
S mode ................................. 211
Shift lock system ..................... 213
Side airbags ............................... 35
Side marker lights ................... 222 Light switch ........................... 222
Replacing light bulbs............. 467
Side mirrors ............................. 174 Adjusting and folding ............ 174
BSM (Blind Spot Monitor) ..... 297
Heaters ................................. 365
Side turn signal lights Replacing light bulbs............. 467
Turn signal lever ................... 215
Smart key system .................... 152 Antenna location ................... 152
Entry functions .............. 142, 148
Starting the hybrid system .... 200
Snow tires ................................ 356 Spare tire .................................. 494
Inflation pressure .................. 530
Storage location.................... 494
Spark plug ................................ 528
Specifications .......................... 524
Speedometer.............................. 98
Sport mode .............................. 342
Steering lock Column lock release ............. 203
Steering wheel ......................... 170
Adjustment............................ 170
Heated steering wheel .......... 371
Meter control switches .......... 103
Power easy access system .......... ...................... 163
Stoplights
Replacing light bulbs ............ 467
Storage feature ........................ 377
Storage precautions................ 377
Stuck If the vehicle becomes stuck ................................... 521
Sun visors ................................ 384
Sunshade Roof ...................................... 182