4717-1. Essential information
7
When trouble arises
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the hybrid system.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a s afe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as m uch as possible before turning off the hybrid
system.
5
4747-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The t owing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
4757-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The hybrid system warning message is shown on the multi-informa -
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re a r.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is necessary to contact dealers before towing
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake.
Turn automatic mode off.
( P. 216) Use a towing dolly under the
front wheels.
4807-2. Steps to take in an emergency
Parking brake indicator (warning buzzer)*2
It is possible that the parking brake is not fully engaged or
released
Operate the parking brake once again.
This light comes on when the parking brake is not
released. If the light turns off after the parking brake is ful ly
released, the system is operating normally.
(Flashes)
Brake hold operated indicator Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
(Amber)
LTA i n d i c a t o r
Indicates a malfunction in the LTA (Lane Tracing Assist)
Follow the instructions displayed on the multi-infor-
mation display. (P. 275)
(Flashes or
illuminates)
PCS warning light
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-Col-
lision System).
Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become temporarily
unavailable, corrective action may be necessary.
Follow the instructions displayed on the multi-infor-
mation display. (P. 244, 488)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
P. 260
Warning lightWarning light/Details/Actions
4837-2. Steps to take in an emergency
7
When trouble arises
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (front), side
impact sensors (rear), driver’s seat position sensor, driver’s seat belt buckle
switch, front passenger occupant classification system (ECU and sensors),
“AIR BAG ON” indicator light, “A IR BAG OFF” indicator light, seat belt preten-
sioners, airbags, interconnecting wiring and power sources. (P. 36)
■ Front passenger detection sensor, seat belt reminder and warnin g
buzzer
● If luggage is placed on the front passenger seat, the front pas senger detec-
tion sensor may cause the warning light to flash and the warnin g buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■ Electric power steering system w arning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the vol tage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.
4857-2. Steps to take in an emergency
7
When trouble arises
WARNING
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact your Toyota
dealer. The vehicle will become extremely unstable during braki ng, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
■ When the electric power steering system warning light comes on
When the light comes on yellow, the assist to the power steerin g is
restricted. When the light comes on red, the assist to the power steering is
lost and handling operations of the steering wheel become extre mely
heavy.
If the steering wheel becomes heavier than usual when operating, hold
firmly and operate using more force than usual.
■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire
inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inf lation pres-
sure adjustment, it is probable that you have a flat tire. Chec k the tires.
If a tire is flat, change it with the spare tire and have the flat tire
repaired by the nearest Toyota dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires dete riorate,
you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
5037-2. Steps to take in an emergency
7
When trouble arises
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spa re tire is attached
The vehicle speed may not be co rrectly detected, and the following sys-
tems may not operate correctly:
*: If equipped
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a com pact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high spee ds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all t he tools and jack are securely i n place in
their storage location to reduce the possibility of personal in jury during a
collision or sudden braking.
• ABS & Brake assist
• VSC
• TRAC
• EPS
• AHB (Automatic High Beam)
• Dynamic radar cruise control
with full-speed range
• LTA (Lane Tracing Assist)
• PCS (Pre-Collision System)
• Tire pressure warning system
• BSM (Blind Spot Monitor)
•Intuitive parking assist*
• Intelligent Clearance Sonar
(ICS)
*
• Rear view monitor system*
• Toyota parking assist monitor
• Panoramic view monitor
*
• Navigation system*
5057-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly. (P. 508)
● There may not be sufficient f uel in the vehicle’s tank.
Refuel the vehicle.
● There may be a mal function in the immobilizer system.
( P. 86)
● There may be a malfunction i n the steering lock system.
● The hybrid system may be malfunc tioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. H ow-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 506)
● The temperature of the hybrid battery (traction battery) may be
extremely low (below appro ximately -22°F [-30°C]). (P. 81, 202)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 510)
● The 12-volt battery terminal conn ections may be loose or corroded.
( P. 433)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on
the situation. Check the followi ng and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 200)
The interior lights and headlights are dim, or the horn does no t
sound or sounds at a low volume.