3577-2. Steps to take in an emergency
7
When trouble arises
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “Check Owner’s Manual” is
displayed
●If the following messages are
shown, following the instructions,
accordingly.
• “High Coolant Temperature” ( P.374)
• “Transmission Oil Temperature” ( P.149)
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by your Toyota dealer
immediately.
• “EyeSight OFF”
• “Headlights Disabled”
• “ABS”
• “Steering System”
• “Vehicle Stability Control”
• “Transmission”
• “Low Tire Pressure”
• “RAB Disabled”
• “BSD/RCTA Disabled”
• “Keyless Access System Dis- abled”
• “Auto Headlight Leveler Disabled”
• “SRH Disabled”
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Brake System”
• “Check Engine”
• “SRS Airbag System”
If a war ning message
is displayed
The multi-information dis-
play shows warnings of sys-
tem malfunctions,
incorrectly performed oper-
ations, and messages that
indicate a need for mainte-
nance. When a message is
shown, perform the correc-
tion procedure appropriate
to the message.
Master warning light
The master warning light also
comes on or flashes in order to
indicate that a message is cur-
rently being displayed on the
multi-information display.
Multi-information display
Follow the instru ctions of the
message on the multi-information
display.
A
3587-2. Steps to take in an emergency
Stop the vehicle in a safe
place on a hard, flat surface.
Set the parking brake.
Shift the shift lever to P (auto-
matic transmission) or R
(manual transmission).
Stop the engine.
Turn on the emergency flash-
ers. ( P.338)
Check the degree of the tire damage.
A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread.
• Do not remove the nail or screw from the tire. Removing
the object may widen the
opening and disenable emer-
gency repair with the kit.
• To avoid sealant leakage, move the vehicle until the
area of the puncture, if
known, is positioned at the
top of the tire.
■A flat tire that cannot be
repaired with the emergency
tire puncture repair kit
In the following cases, the tire can-
not be repaired with the emergency
tire puncture repair kit. Contact your
Toyota dealer.
●When the tire is damaged due to
driving without sufficient air pres-
sure
●When the tire lost air pressure due
to a crack or damage in the tire
sidewall
●When the tire is visibly separated
from the wheel
●When the cut or damage to the
tread is 0.16 in. (4 mm) long or
If you have a flat tire
Your vehicle is not equipped
with a spare tire, but instead
is equipped with an emer-
gency tire puncture repair
kit.
A puncture caused by a nail
or screw passing through
the tire tread can be
repaired temporarily with
the emergency tire puncture
repair kit.
WARNING
■If you have a flat tire
Do not continue driving with a flat
tire.
Driving even a short distance with
a flat tire can damage the tire and
the wheel beyond repair. Driving
with a flat tire may cause a cir-
cumferential groove on the side
wall. In such a case, the tire may
explode when using the emer-
gency tire puncture repair kit,
resulting in death or serious injury.
Before repairing the vehi-
cle
3697-2. Steps to take in an emergency
7
When trouble arises
Remove the access cover at the
rightside of the trunk trim.
Push the yellow lever to unlock
the fuel filler lid.
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P. 1 1 2 )
■Unlocking the door
Use the mechanical key
( P.102) in order to perform the
If the fuel filler door
cannot be opened
If the fuel filler door cannot
be opened by pressing the
center of the rear edge of
the fuel filler door with the
doors unlocked, the follow-
ing procedure can be used
to open the fuel filler door.
Opening the fuel filler
door
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.112)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction or other
key-related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
3707-2. Steps to take in an emergency
following operations:
1Unlocks driver’s door
2 Locks driver’s door
1 Vehicles with an automatic
transmission: Ensure that the
shift lever is in P and depress
the brake pedal.
Vehicles with a manual trans-
mission: Shift the shift lever
to N and depress the clutch
pedal.
2 Touch the area behind the
lock button and unlock button
on the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to ACC.
3
Firmly depress the brake
pedal (automatic transmis-
sion) or clutch pedal (manual
transmission) and check that
is shown on the
multi-information display.
4 Press the engine switch.
In the event that the engine still
cannot be started, contact your
Toyota dealer.
■Stopping the engine
Vehicles with an automatic trans-
mission: Shift the shift lever to P and
press the engine switch as you nor-
mally do when stopping the engine.
Vehicles with a manual transmis-
sion: Shift the shift lever to N and
press the engine switch as you nor-
mally do when stopping the engine.
■Electronic key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediatel y when the bat-
tery is depleted. ( P.329)
■Alarm
Using the mechanical key to lock
the doors will not set the alarm sys-
tem.
If a door is unl ocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered.
Starting the engine
3747-2. Steps to take in an emergency
1Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the engine.
2 If you see steam: Carefully lift
the hood after the steam sub-
sides.
If you do not see steam:
Carefully lift the hood.
3 After the engine has cooled
down sufficiently, inspect the
WARNING
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention. Place a
wet sponge or cloth over the
affected area until medical
attention can be received.
●Always wash your hands after
handling the battery support,
terminals, and other bat-
tery-related parts.
●Do not allow child ren near the
battery.
■To prevent damage to the
vehicle
Do not pull- or push-start the vehi-
cle as the three-way catalytic con-
verter may overheat and become
a fire hazard.
NOTICE
■When handling jumper cables
Be careful that the jumper cables
do not become tangled in the
cooling fans or any of the belts
when connecting or disconnecting
them.
■When closing the doors
While pushing the door glass
towards the inside of the vehicle,
slowly close the door.
Because the side window
open/close function linked to door
operation will no t operate, the
window may inte rfere with the
vehicle body, possibly scratching
both the vehicle body and win-
dow, or even shattering the win-
d o w.
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
The engine coolant tem-
perature gauge ( P.88) is
in the red zone or a loss of
engine power is experi-
enced. (For example, the
vehicle speed does not
increase.)
“High Coolant Temperature
Check Owner's Manual” is
shown on the multi-informa-
tion display.
Steam comes out from
under the hood.
Correction procedures
3757-2. Steps to take in an emergency
7
When trouble arises
hoses and radiator core (radi-
ator) for any leaks.
Radiators
Cooling fans
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4 The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
Radiator cap
5 Add engine coolant if neces-
sary.
Water can be used in an emer-
gency if engine coolant is unavail- able.
6
Start the engine and turn the
air conditioning system on to
check that the radiator cool-
ing fans operate and to check
for coolant leaks from the
radiator or hoses.
The fans operate when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fans are operating by
checking the fan sound and air flow.
If it is difficult to check these, turn
the air conditioning system on and
off repeatedly. (The fans may not
operate in freezing temperatures.)
7If the fans are not operating:
Stop the engine immediately
and contact your Toyota
dealer.
If the fans are operating:
Have the vehicle inspected at
the nearest Toyota dealer.
A
A
C
D
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
3828-1. Specifications
with no detriment to engine durab ility or driveability.
■Oil capacity (Drain and refill [Reference*])
*: The engine oil capacity is a reference quantity to be used whe n changing
the engine oil. Warm up and turn off the engine, wait more than 5 min-
utes, and check the oil level on the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is
used in your Toyota vehicle. Use
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to
satisfy the following grade and
viscosity.
Oil grade: ILSAC GF-5 multi-
grade engine oil
Recommended viscosity: SAE
0W-20
SAE 0W-20 is the best choice
for good fuel economy and good
starting in cold weather.
If SAE 0W-20 is not available,
SAE 5W-20 oil may be used.
However, it must be replaced
with SAE 0W-20 at the next oil
change. Outside temperature
Oil viscosity (0W-20 is explained
here as an example):
• The 0W in 0W-20 indicates the characteristic of the oil
which allows cold startability.
Oils with a lower value before
the W allow for easier starting
of the engine in cold weather.
• The 20 in 0W-20 indicates the viscosity characteristic of the
oil when the oil is at high tem-
perature. An oil with a higher
viscosity (one with a higher
value) may be better suited if
the vehicle is operated at high
speeds, or under extreme
load conditions.
How to read oil container label:
Lubrication system
With filter5.3 qt. (5.0 L , 4.4 Imp. qt.)
Without filter5.1 qt. (4.8 L, 4.2 Imp. qt.)
A
426What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical
keys, new genuine mechani-
cal keys can be made by your
Toyota dealer. ( P.368)
If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.368)
Is the electronic key battery
weak or depleted? ( P.329)
Is the engine switch in ON?
When locking the doors, turn the
engine switch off. ( P.147)
Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on
your person.
The function may not operate
properly due to the condition
of the radio wave. ( P. 1 1 2 )
The function to prevent the
electronic key from being left
inside the trunk will operate
and you can open the trunk as
usual. Take the key out from
the trunk. ( P. 1 1 0 )
Automatic transmission: Did
you press the engine switch
while firmly depressing the
brake pedal? ( P.145)
Manual transmission: Did you
press the engine switch while
firmly depressing the clutch
pedal? ( P.145)
Automatic transmission: Is the
shift lever in P? ( P.145)
Is the electronic key any-
where detectable inside the
vehicle? ( P. 111 )
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The electronic key does
not operate properly
The doors cannot be
locked or unlocked
The trunk lid is closed
with the electronic key
left inside
If you think something is
wrong
The engine does not start