2022 RAM PROMASTER service

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle.
This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make
changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon
itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/
Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.

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Minimum Risk Maneuver.................................95
System Status...................................................95
System Operation/Limitations ........................96
PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED .......................................................... 96
ParkSense Sensors ..........................................97
ParkSense Warning Display.............................97
ParkSense Display ...........................................97
Enabling And Disabling ParkSense .............. 100
Service The ParkSense Park Assist
System ........................................................... 100 ParkSense Park Assist Failure Indications .. 101
Cleaning The ParkSense System ................. 101ParkSense Park Assist System Usage
Precautions .................................................... 101
LANESENSE — IF EQUIPPED ............................. 102
LaneSense Operation ................................... 102Turning LaneSense On Or Off ....................... 103
LaneSense Warning Message ...................... 103Changing LaneSense Status ........................ 105
PARKVIEW REAR BACK UP CAMERA .............. 105
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ......................................................... 106
REFUELING THE VEHICLE ................................... 108
Loose Fuel Filler Cap Message..................... 109 VEHICLE LOADING .............................................. 109
Vehicle Certification Label ............................ 109
Gross Vehicle Weight Rating (GVWR) .......... 109
Gross Axle Weight Rating (GAWR) ............... 109
Tire Size ......................................................... 109
Rim Size ......................................................... 110
Inflation Pressure .......................................... 110
Curb Weight ................................................... 110
Overloading.................................................... 110
Loading ......................................................... 110
TRAILER TOWING ................................................ 110
Common Towing Definitions......................... 110
Trailer Hitch Classification ............................ 112
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................ 113
Trailer And Tongue Weight ........................... 113Towing Requirements .................................. 113
Towing Tips ................................................... 115
RECREATIONAL TOWING (BEHIND
MOTORHOME) .................................................... 116
Towing This Vehicle Behind Another
Vehicle ........................................................... 116
Recreational Towing...................................... 117
DRIVING TIPS ....................................................... 117
Driving On Slippery Surfaces ....................... 117
Driving Through Water ................................. 118
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 119
CYBERSECURITY ................................................. 119
UCONNECT SETTINGS ........................................ 120 Customer Programmable Features ............. 120
RADIO OPERATION AND MOBILE PHONES...... 136
Regulatory And Safety Information .............. 136
SAFETY
SAFETY FEATURES .............................................. 137Anti-Lock Brake System (ABS)...................... 137
Electronic Brake Control (EBC) System ...... 138
AUXILIARY DRIVING SYSTEMS .......................... 142
Blind Spot Monitoring (BSM) —
If Equipped ................................................... 142
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 148
Tire Pressure Monitoring System (TPMS) ... 151
OCCUPANT RESTRAINT SYSTEMS ................... 154
Occupant Restraint Systems Features ....... 154
Important Safety Precautions ...................... 154
Seat Belt Systems ........................................ 154
Supplemental Restraint Systems (SRS) ...... 161Child Restraints ............................................. 168

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SAFETY TIPS ........................................................ 172 Transporting Passengers .............................. 172Transporting Pets ......................................... 173
Connected Vehicles....................................... 173
Safety Checks You Should Make Inside
The Vehicle ................................................... 173Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 174Exhaust Gas ................................................... 175Carbon Monoxide Warnings ......................... 175
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 176
SOS AND ASSIST SYSTEM ................................. 176
JACKING AND TIRE CHANGING.......................... 180
Preparations For Jacking .............................. 180Jack Location — If Equipped ......................... 181Spare Tire Removal ....................................... 182
Jacking Instructions ...................................... 184Wheel Covers ................................................. 187
TIRE SERVICE KIT — IF EQUIPPED ..................... 187
Tire Service Kit Storage ................................ 187
Tire Service Kit Components And
Operation ....................................................... 187
Tire Service Kit Usage Precautions .............. 188
Sealing A Tire With Tire Service Kit .............. 189
JUMP STARTING................................................... 192
Preparations For Jump Start......................... 192Jump Starting Procedure .............................. 193Battery Location ............................................ 194 IF YOUR ENGINE OVERHEATS .......................... 194
GEAR SELECTOR OVERRIDE ............................. 195
FREEING A STUCK VEHICLE .............................. 196
TOWING A DISABLED VEHICLE ......................... 196 Automatic Transmission ............................... 197
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................... 197
EVENT DATA RECORDER (EDR) ........................ 197
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 198
Maintenance Plan ......................................... 199
ENGINE COMPARTMENT .................................... 202
3.6L Engine .................................................. 202
Checking Oil Level ......................................... 203
Adding Washer Fluid ..................................... 203
Maintenance-Free Battery ........................... 204Pressure Washing ......................................... 204
VEHICLE MAINTENANCE..................................... 204
Engine Oil ....................................................... 205
Engine Oil Filter ............................................. 205Engine Air Cleaner Filter .............................. 205Air Conditioner Maintenance ....................... 206
Body Lubrication ........................................... 207Windshield Wiper Blades ............................. 207
Exhaust System ............................................ 208
Cooling System .............................................. 209
Brake System ............................................... 211
Automatic Transmission ............................... 212 Fuses.............................................................. 213
Bulb Replacement ....................................... 220
TIRES .................................................................... 225
Tire Safety Information ................................ 225Tires — General Information ......................... 233
Tire Types....................................................... 236Spare Tires — If Equipped ............................ 237
Wheel And Wheel Trim Care ........................ 239Snow Traction Devices ................................. 240
Tire Rotation Recommendations ................. 241
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 242
Treadwear...................................................... 242
Traction Grades ............................................. 242Temperature Grades..................................... 242
STORING THE VEHICLE ...................................... 243
BODYWORK .......................................................... 243
Protection From Atmospheric Agents .......... 243
Body And Underbody Maintenance ............. 243
Preserving The Bodywork ............................. 244
INTERIORS ........................................................... 244
Seats And Fabric Parts ................................. 244
Plastic And Coated Parts .............................. 245
Leather Surfaces........................................... 245
Glass Surfaces ............................................. 246Cleaning The Instrument Panel
Cupholders .................................................... 246

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TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)......... 247
BRAKE SYSTEM ................................................... 247
WHEEL AND TIRE TORQUE SPECIFICATIONS .. 247
Torque Specifications ................................... 247
FUEL REQUIREMENTS ......................................... 248
3.6L Engine.................................................... 248
Reformulated Gasoline ................................ 249
Materials Added To Fuel .............................. 249Gasoline/Oxygenate Blends ......................... 249Do Not Use E-85 In Non-Flex Fuel
Vehicles .......................................................... 249
CNG And LP Fuel System Modifications ...... 250
MMT In Gasoline ........................................... 250Fuel System Cautions ................................... 250
FLUID CAPACITIES ............................................... 251
ENGINE FLUIDS AND LUBRICANTS ................... 251
CHASSIS FLUIDS AND LUBRICANTS ................ 252
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 253
Prepare For The Appointment ...................... 253Prepare A List ................................................ 253Be Reasonable With Requests..................... 253
IF YOU NEED ASSISTANCE ................................ 253
FCA US LLC Customer Center....................... 253
FCA Canada Inc. Customer Center............... 253
Mexico ............................................................ 253
Puerto Rico And US Virgin Islands................ 254
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ......................... 254
Service Contract ........................................... 254 WARRANTY INFORMATION ................................ 254
MOPAR® PARTS ................................................ 255
REPORTING SAFETY DEFECTS .......................... 255
In The 50 United States And
Washington, D.C............................................ 255
In Canada ...................................................... 255
PUBLICATION ORDER FORMS .......................... 255
GENERAL INFORMATION.................................... 256

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INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer
case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained
in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced.
For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care about your
satisfaction.1

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SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. For any
additional instructions, please contact your conversion/camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer to the
Body Builder’s Guide at
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may result
in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.

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10
Yellow Warning Lights
Immobilizer Fail / VPS Electrical Alarm Indicator Light Úpage 62
Tire Pressure Monitoring System (TPMS) Warning Light Úpage 63
Electronic Stability Control (ESC) Warning Light Úpage 62
Electronic Stability Control (ESC) OFF Warning Light Úpage 62
Engine Check/Malfunction Indicator Warning Light (MIL) Úpage 63
Anti-Lock Brake System (ABS) Warning Light Úpage 61
Generic Warning Light Úpage 62Service Forward Collision Warning (FCW) Light
Úpage 63
Service Required/Call For Service Warning Light Úpage 63
Transmission Temperature Warning Light Úpage 65
Towing Hook Breakdown Warning Light Úpage 64
Adaptive Cruise Control (ACC) Fault Warning Light Úpage 61
Service Active Lane Management Warning Light Úpage 63
Low Fuel Warning Light Úpage 62
Yellow Warning Lights

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GETTING TO KNOW YOUR VEHICLE15
2. Separate the key fob halves using a #2 flat blade screwdriver or a coin, and gently pry the
two halves of the key fob apart. Make sure not
to damage the seal during removal.

Separating Case With A Coin
Key Fob Battery Replacement
3. Remove the back cover to access and replace
the battery. When replacing the battery, match
the (+) sign on the battery to the (+) sign on the
inside of the battery clip, located on the back
cover. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterio -
ration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Duplication of keys may be performed at an
authorized dealer. The VIN is required for
authorized dealer replacement of keys.
NOTE:Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle.
Once a Sentry Key has been programmed to a
vehicle, it cannot be programmed to any other
vehicle. When having the Sentry Key Immobilizer
system serviced, bring all vehicle keys with you to
an authorized dealer.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
Always remember to place the ignition in the
OFF position.
2

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