2022 RAM PROMASTER radio

©2021 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
2022 RAM PROMASTER
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2022 PROMASTER
OWNER’S MANUALSecond Edition 22_VF_OM_EN_USC
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing
what steps to take following an accident or scheduling your next appointment, we know you will find the app an important
extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go
directly to the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
U.S.
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The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle.
This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make
changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon
itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/
Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.

4
Minimum Risk Maneuver.................................95
System Status...................................................95
System Operation/Limitations ........................96
PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED .......................................................... 96
ParkSense Sensors ..........................................97
ParkSense Warning Display.............................97
ParkSense Display ...........................................97
Enabling And Disabling ParkSense .............. 100
Service The ParkSense Park Assist
System ........................................................... 100 ParkSense Park Assist Failure Indications .. 101
Cleaning The ParkSense System ................. 101ParkSense Park Assist System Usage
Precautions .................................................... 101
LANESENSE — IF EQUIPPED ............................. 102
LaneSense Operation ................................... 102Turning LaneSense On Or Off ....................... 103
LaneSense Warning Message ...................... 103Changing LaneSense Status ........................ 105
PARKVIEW REAR BACK UP CAMERA .............. 105
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ......................................................... 106
REFUELING THE VEHICLE ................................... 108
Loose Fuel Filler Cap Message..................... 109 VEHICLE LOADING .............................................. 109
Vehicle Certification Label ............................ 109
Gross Vehicle Weight Rating (GVWR) .......... 109
Gross Axle Weight Rating (GAWR) ............... 109
Tire Size ......................................................... 109
Rim Size ......................................................... 110
Inflation Pressure .......................................... 110
Curb Weight ................................................... 110
Overloading.................................................... 110
Loading ......................................................... 110
TRAILER TOWING ................................................ 110
Common Towing Definitions......................... 110
Trailer Hitch Classification ............................ 112
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................ 113
Trailer And Tongue Weight ........................... 113Towing Requirements .................................. 113
Towing Tips ................................................... 115
RECREATIONAL TOWING (BEHIND
MOTORHOME) .................................................... 116
Towing This Vehicle Behind Another
Vehicle ........................................................... 116
Recreational Towing...................................... 117
DRIVING TIPS ....................................................... 117
Driving On Slippery Surfaces ....................... 117
Driving Through Water ................................. 118
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 119
CYBERSECURITY ................................................. 119
UCONNECT SETTINGS ........................................ 120 Customer Programmable Features ............. 120
RADIO OPERATION AND MOBILE PHONES...... 136
Regulatory And Safety Information .............. 136
SAFETY
SAFETY FEATURES .............................................. 137Anti-Lock Brake System (ABS)...................... 137
Electronic Brake Control (EBC) System ...... 138
AUXILIARY DRIVING SYSTEMS .......................... 142
Blind Spot Monitoring (BSM) —
If Equipped ................................................... 142
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 148
Tire Pressure Monitoring System (TPMS) ... 151
OCCUPANT RESTRAINT SYSTEMS ................... 154
Occupant Restraint Systems Features ....... 154
Important Safety Precautions ...................... 154
Seat Belt Systems ........................................ 154
Supplemental Restraint Systems (SRS) ...... 161Child Restraints ............................................. 168

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16GETTING TO KNOW YOUR VEHICLE
SENTRY KEY
The Sentry Key Immobilizer System prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle.
The system will shut the engine off in two seconds
if an invalid key fob is used to start the engine.
If the Vehicle Security Light is on after the ignition
is placed in the ON/RUN position, it indicates that
there is a problem with the electronics.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
NOTE:A key fob that has not been programmed is also
considered an invalid key Úpage 256.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has three
operating modes. The three modes are OFF,
ON/RUN, and START.

START/STOP Ignition Button
The push button ignition can be placed in the
following modes:
OFF

The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, heated seats, etc.)
START
The engine will start (when foot is on the brake)
NOTE:
If the ignition switch does not change the mode by
pushing the button, the key fob may have a low or
depleted battery. In this situation, a backup method
can be used to operate the ignition switch. Put the
nose side (side opposite of the mechanical key) of
the key fob against the START/STOP ignition button
and push to operate the ignition switch.

CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket Remote
Starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.

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GETTING TO KNOW YOUR VEHICLE29
GET STARTED
The VR button is used to activate/deactivate
your Voice Recognition system. You can also use
the system’s “Wake Up” word to activate voice
recognition. The “Wake Up” word can be set
through the Uconnect Settings Úpage 120.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of noise
that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.

Each time you give a Voice Command, first push the
VR button, wait until after the beep, then say your
Voice Command. Also, you can say the vehicle
“Wake Up” word to issue a Voice Command.
The available “Wake Up” words are “Hey Uconnect”
and “Hey Ram”.

You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.
Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2021 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc. Ú
page 256.For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a week)
or visit
DriveUconnect.com (US) or DriveUconnect.ca (Canada).
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down, left,
and right. The mirror should be adjusted to center
on the view through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night position
(toward the rear of the vehicle). The mirror should
be adjusted while set in the day position (toward
the windshield).

Adjusting Rearview Mirror

1 — Push To Answer a Phone Call
2 — For Vehicles Equipped With Navigation: Push
The Voice Recognition Button To Begin Radio,
Media, Navigation, Climate, Start Or Answer A
Phone Call, And Send Or Receive A Text
2 — For Vehicles Not Equipped With Navigation:
Push The Phone Button To Answer An Incoming
Phone Call
3 — Push To End A Phone Call
2

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GETTING TO KNOW YOUR VEHICLE39
NOTE:

The Rain Sensing feature will not operate when the
wiper switch is in the low or high-speed position.

The Rain Sensing feature may not function prop -
erly when ice, or dried salt water is present on
the windshield.
Use of Rain-X or products containing wax or sili-
cone may reduce Rain Sensing performance.
The Rain Sensing feature can be turned on and
off using the Uconnect system Ú page 120.
The Rain Sensing system has protection features
for the wiper blades and arms, and will not operate
under the following conditions:
Low Ambient Temperature — When the ignition
is first placed in the ON position, the Rain
Sensing system will not operate until the wiper
switch is moved, vehicle speed is greater than
3 mph (5 km/h), or the outside temperature is
greater than 32°F (0°C).
Transmission In NEUTRAL Position — When the
ignition is ON, and the automatic transmission
is in the NEUTRAL position, the Rain Sensing
system will not operate until the wiper switch is
moved, vehicle speed is greater than 3 mph
(5 km/h), or the gear selector is moved out of
the NEUTRAL position.
Remote Start Mode Inhibit — On vehicles
equipped with a Remote Start system, Rain
Sensing wipers are not operational when the
vehicle is in the Remote Start mode.
The user can activate the Rain Sensing Wipers in
three ways:
Moving the lever from the O (off) position to the
intermittent positions.
One Mist command actuation.
The vehicle speed exceeds 3 mph (5 km/h) and
the rain sensor detects the presence of rain.
NOTE:In the event of a rain sensor failure, a dedicated
telltale on the instrument cluster will appear to
warn the customer (if equipped).
CLIMATE CONTROLS
The Climate Control system allows you to regulate
the temperature, air flow, and direction of air
circulating throughout the vehicle. The controls are
located on the touchscreen (if equipped) and on
the instrument panel below the radio.
MANUAL CLIMATE CONTROL
D
ESCRIPTIONS AND FUNCTIONS

Uconnect 5 NAV With 10.1-inch Display With Manual
Climate Controls
Uconnect 5 NAV With 7-inch Display With Manual Climate Controls

2

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44GETTING TO KNOW YOUR VEHICLE
Dash Storage
The dash storage is located on the right side of the
instrument panel.

Dash Storage

Underseat Storage Tray (Driver Side Only) —
If Equipped
A storage tray is located under the driver’s seat.
To remove the tray, lift up on the tray to withdraw it
from the hooks on the support base, then slide the
tray out from under the seat.
Underseat Storage Tray

USB CONTROL — IF EQUIPPED

The USB ports are located on the instrument panel to
the right of the radio. This feature allows an external
USB device to be plugged into the USB port.

Plugging in a smartphone device to a USB port
may activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information, refer
to “Android Auto™” or “Apple CarPlay®” in the
Owner’s Manual Supplement.
NOTE:
Two devices can be plugged in at the same time, and
both ports will provide charging capabilities. Only one
port can transfer data to the system at a time.

For example, if a device is plugged into the Type A
USB port and another device is plugged into the
Type C USB port, a message will appear and allow
you to select which device to use.
Different scenarios are listed below when a
non-phone device is plugged into the smaller and
larger USB ports, and when a phone device is
plugged into the smaller and larger USB ports:
“A new device is now connected. Previous
connection was lost”.
“(Phone Name) now connected. Previous
connection was lost”.
“Another device is in use through the same USB
port. Please disconnect the first device to use
the second device”.

Plugging in a phone or another USB device may cause
the connection to a previous device to be lost.

22_VF_OM_EN_USC_t.book Page 44

GETTING TO KNOW YOUR VEHICLE45

AUX Jack And USB Ports

By using a USB cable to connect an external
device:
The device can be played on the vehicle’s sound
system, providing the artist, track title, and
album information on the radio display.
NOTE:Depending on track configuration, track infor -
mation may not be present on the radio display.
The device can be controlled using the radio
buttons to play, and browse the contents of the
device.
The audio device battery charges when plugged
into the USB port.
NOTE:
Charge unsupported devices with the Charge Only USB
ports. If an unsupported device is plugged into a Media
USB port, a message will display on the touchscreen
that the device is not supported by the system.

USB Charging Port
The USB connector port can be used for charging
purposes only. Use the connection cable to
connect an external USB device to the vehicle's
USB charging port.
NOTE:If the device battery to be charged is completely
depleted, it may take awhile to charge.
POWER OUTLETS
Passenger Compartment Power Outlet
The power outlet is located on the instrument
panel to the right of the radio. It only operates with
the ignition in the ON/RUN position.
Passenger Compartment Power Outlet

Load Compartment Power Outlet — If Equipped
The load compartment power outlet is located in
the rear cargo compartment. The outlet can be is
used for powering 12 Volt adapter accessories and
recharging communications devices.

Load Compartment Power Outlet

1 — Media USB C and A Ports
2 — Charge Only USB C and A Ports
WARNING!
Do not plug in or remove the external device
while driving. Failure to follow this warning could
result in a collision.
2

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