2022 RAM PROMASTER Rest

IN CASE OF EMERGENCY179
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail -
able or obstructed

Equipment malfunction at the SOS operator facility

Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/data) or
4G (data) and GPS signal reception, which can
prevent your vehicle from placing an emergency
call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is
required for the SOS Call system to function
properly.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment.

The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi -
nated, have an authorized dealer service the
Occupant Restraint Control system immediately.

WARNING!
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
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196IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Shift back
and forth between DRIVE (D) and REVERSE (R),
while gently pressing the accelerator. Use the least
amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
NOTE:Push the ESC OFF button, to place the Electronic
Stability Control System (ESC) in “Partial OFF”
mode, before rocking the vehicle Ú page 138.
Once the vehicle has been freed, push the ESC OFF
button again to restore “ESC ON” mode.
TOWING A DISABLED VEHICLE

This section describes procedures for towing a disabled
vehicle using a commercial towing service.

CAUTION!

Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL for
at least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts
to free a stuck vehicle.

WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may cause
damage, or even failure, of the axle and tires. A tire
could explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without
stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Spinning the wheels too fast may lead to
transmission overheating and failure. It can
also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear
(no transmission shifting occurring).
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

22_VF_OM_EN_USC_t.book Page 196

SERVICING AND MAINTENANCE211
Coolant Level
The coolant expansion bottle provides a quick
visual method for determining that the coolant
level is adequate. With engine off and cold, the
level of the engine coolant (antifreeze) in the bottle
should be between the “MIN” and “MAX” marks.
Cooling System Notes
NOTE:
When the vehicle is stopped after a few miles/kilo -
meters of operation, you may observe vapor coming
from the front of the engine compartment. This is
normally a result of moisture from rain, snow, or high
humidity accumulating on the radiator and being
vaporized when the thermostat opens, allowing hot
engine coolant (antifreeze) to enter the radiator.

If an examination of your engine compartment
shows no evidence of radiator or hose leaks, the
vehicle may be safely driven. The vapor will soon
dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant needs to be added, the contents of the
coolant expansion bottle must also be protected
against freezing.
If frequent engine coolant additions are
required, the cooling system should be pressure
tested for leaks.
Maintain engine coolant concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper corro -
sion protection of your engine which contains
aluminum components.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning, keep
the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever neces -
sary, install ONLY the correct type thermostat.
Other designs may result in unsatisfactory
engine cooling performance, poor gas mileage,
and increased emissions.
BRAKE SYSTEM
In order to ensure brake system performance, all
brake system components should be inspected
periodically Ú page 199.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood service
or immediately if the Brake System Warning Light
indicates system failure. If necessary, add fluid to
bring level within the designated marks on the side
of the reservoir of the brake master cylinder. Be
sure to clean the top of the master cylinder area
before removing cap. With disc brakes the fluid
level can be expected to fall as the brake linings
wear. However, an unexpected drop in fluid level
may be caused by a leak and a system check
should be conducted Ú page 251.
WARNING!
Riding the brakes can lead to brake failure and
possibly a collision. Driving with your foot resting
or riding on the brake pedal can result in
abnormally high brake temperatures, excessive
lining wear, and possible brake damage. You
would not have your full braking capacity in an
emergency.
8

22_VF_OM_EN_USC_t.book Page 211

SERVICING AND MAINTENANCE237
Summer tires do not contain the all season
designation or mountain/snowflake symbol on the
tire sidewall. Use Summer tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Snow Tires
Some areas of the country require the use of snow
tires during the Winter. Snow tires can be identified
by a “mountain/snowflake” symbol on the tire
sidewall.
If you need snow tires, select tires equivalent
in size and type to the original equipment
tires. Use snow tires only in sets of four;
failure to do so may adversely affect the
safety and handling of your vehicle.

Snow tires generally have lower speed ratings than
what was originally equipped with your vehicle and
should not be operated at sustained speeds over
75 mph (120 km/h). For speeds above 75 mph (120 km/h) refer to original equipment or an
authorized tire dealer for recommended safe
operating speeds, loading and cold tire inflation
pressures.

While studded tires improve performance on ice, skid
and traction capability on wet or dry surfaces may be
poorer than that of non-studded tires. Some states
prohibit studded tires; therefore, local laws should be
checked before using these tire types.

SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in
“In Case Of Emergency” for further information.
For restrictions when towing with a spare tire
designated for temporary emergency use
Ú
page 114.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped

Your vehicle may be equipped with a spare tire and
wheel equivalent in look and function to the original
equipment tire and wheel found on the front or rear
axle of your vehicle. This spare tire may be used in the
tire rotation for your vehicle. If your vehicle has this
option, refer to an authorized tire dealer for the
recommended tire rotation pattern.

NOTE:This spare tire may not have a TPMS sensor.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at the
spare tire description on the Tire and Loading
Information Placard located on the driver’s side
door opening or on the sidewall of the tire.
Compact spare tire descriptions begin with the
letter “T” or “S” preceding the size designation.
Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
WARNING!

Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury
or death. Driving too fast for conditions also creates
the possibility of loss of vehicle control.

CAUTION!

Because of the reduced ground clearance, do not
take your vehicle through an automatic car wash
with a compact or limited use temporary spare
installed. Damage to the vehicle may result.

8

22_VF_OM_EN_USC_t.book Page 237

SERVICING AND MAINTENANCE241
(Continued)
TIRE ROTATION RECOMMENDATIONS
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For these
reasons, they wear at unequal rates.

These effects can be reduced by timely rotation of tires.
The benefits of rotation are especially worthwhile with
aggressive tread designs such as those on all season
type tires. Rotation will increase tread life, help to
maintain mud, snow and wet traction levels, and
contribute to a smooth, quiet ride.
Refer to the Maintenance Plan for the proper
maintenance intervals Ú
page 199. The reasons
for any rapid or unusual wear should be corrected
prior to rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This
rotation pattern does not apply to some directional
tires that must not be reversed.

Tire Rotation (Forward Cross)

CAUTION!
To avoid damage to your vehicle or tires, observe
the following precautions:

Because of restricted traction device clearance
between tires and other suspension components,
it is important that only traction devices in good
condition are used. Broken devices can cause
serious damage. Stop the vehicle immediately if
noise occurs that could indicate device breakage.
Remove the damaged parts of the device before
further use.

Install device as tightly as possible and then
retighten after driving about ½ mile (0.8 km).
Autosock traction devices do not require
retightening.
Do not exceed 30 mph (48 km/h).
Drive cautiously and avoid severe turns and
large bumps, especially with a loaded vehicle.
Do not drive for a prolonged period on dry
pavement.
Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed of
the device manufacturer’s if it is less than
30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION!
8

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253
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.

Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your vehicle
the best, and are most concerned that you get prompt
and high quality service. FCA US LLC's authorized
dealers have the facilities, factory-trained technicians,
special tools, and the latest information to ensure the
vehicle is fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you
are still not satisfied, talk to the general manager or
owner of the authorized dealer. They want to know if
you need assistance. If an authorized dealer is unable
to resolve the concern, you may contact FCA US LLC's
Customer Assistance center.

Any communication to FCA US LLC’s customer
center should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
10

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258 C
Camera, Rear
...................................... 105, 106Capacities, Fluid............................................ 251Caps, Filler Fuel........................................................... 108Oil (Engine)................................................ 202Radiator (Coolant Pressure)...................... 210Car Washes................................................... 244Carbon Monoxide Warning............................ 175Cargo Area Cover............................................. 50Cargo Compartment........................................ 50Cargo Light...................................................... 35Cellular Phone............................................... 136Certification Label......................................... 109Change Oil Indicator........................................ 56Changing A Flat Tire....................................... 180Chart, Tire Sizing............................................ 226Check Engine Light (Malfunction
Indicator Light)................................................ 68Checking Your Vehicle For Safety.................. 172Checks, Safety............................................... 172Child Restraint............................................... 168Child RestraintsBooster Seats............................................ 170Child Seat Installation............................... 172Infant And Child Restraints....................... 169Older Children And Child Restraints..........169Clean Air Gasoline......................................... 249CleaningWheels...................................................... 239
Climate Control................................................ 39Manual........................................................ 39Rear............................................................. 42Cold Weather Operation.................................. 69Compact Spare Tire...................................... 237Contract, Service.......................................... 254Cooling Pressure Cap (Radiator Cap)............ 210Cooling System............................................. 209Adding Coolant (Antifreeze)...................... 210Coolant Level................................... 209, 211Cooling Capacity....................................... 251Disposal Of Used Coolant......................... 210Drain, Flush, And Refill............................. 209Inspection................................................. 211Points To Remember................................ 211Pressure Cap............................................ 210Radiator Cap............................................ 210Selection Of Coolant (Antifreeze)..... 209, 251Corrosion Protection..................................... 243Cruise Control (Speed Control)........................ 80Cruise Light...................................................... 66Cupholders................................................... 246Customer Assistance.................................... 253Customer Programmable Features............... 120Cybersecurity................................................ 119
D
Dealer Service.............................................. 204Defroster, Windshield................................... 173Diagnostic System, Onboard............................ 67
Dimmer Control Switch....................................36Dimmer SwitchHeadlight.....................................................33DipsticksAutomatic Transmission........................... 212Oil (Engine)............................................... 203Disable Vehicle Towing................................. 196DisposalAntifreeze (Engine Coolant)...................... 210Door Ajar..........................................................60Door Ajar Light.................................................60Door Locks.......................................................20Automatic....................................................22Doors...............................................................20Driver’s Seat Back Tilt......................................23DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................... 118
E
Electric Brake Control System....................... 138Electric Parking Brake......................................71Electric Remote Mirrors...................................31Electrical Power Outlets...................................45Electronic Speed Control (Cruise Control)........80Electronic Stability Control (ESC)................... 138Electronic Throttle Control Warning Light.........60

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260 Head Restraints
............................................... 27Headlights Automatic.................................................... 33Cleaning.................................................... 243High Beam.................................................. 33High Beam/Low Beam Select Switch.......... 33Passing........................................................ 33Switch......................................................... 32Heated Mirrors................................................ 32Heated Seats................................................... 26Heater, Engine Block....................................... 70High Beam/Low Beam Select (Dimmer)
Switch.............................................................. 33Hill Start Assist.............................................. 140HitchesTrailer Towing............................................ 112Hood Prop........................................................ 49Hood Release.................................................. 49
I
Ignition............................................................ 16Switch......................................................... 16Illuminated Entry............................................. 37Immobilizer (Sentry Key).................................. 16Inside Rearview Mirror............................ 29, 176Instrument ClusterDescriptions................................................ 54Display........................................................ 55Display Controls.......................................... 55Menu Items................................................. 56
Instrument Panel Lens Cleaning................... 245Intelligent Speed Assist................................... 79Interior And Instrument Lights......................... 35Interior Appearance Care.............................. 244Interior Lights................................................... 35Intermittent Wipers (Delay Wipers).................. 38InverterPower.......................................................... 46iPod/USB/MP3 Control.................................... 44
J
Jack Location................................................ 180Jack Operation.............................................. 180Jacking And Tire Changing............................ 180Jacking And Tire Changing Instructions........ 180Jump Starting............................................... 192
K
Key Fob............................................................ 13Programming Additional Key Fobs............... 15Key Fob Battery Service (Remote
Keyless Entry).................................................. 14Key Fob Programming (Remote
Keyless Entry).................................................. 15Keyless Enter ‘n Go™....................................... 21Passive Entry............................................... 21Keys................................................................. 13Replacement............................................... 15Sentry (Immobilizer).................................... 16
L
Lane Change Assist..........................................34LaneSense.................................................... 102Lap/Shoulder Belts....................................... 155Latches......................................................... 174Hood............................................................49Lead Free Gasoline....................................... 248Leaks, Fluid................................................... 174Life Of Tires................................................... 235Light Bulbs........................................... 174, 220Lights............................................................ 174Air Bag...................................... 59, 161, 173Brake Assist Warning................................ 140Brake Warning.............................................59Bulb Replacement.................................... 220Collision Warning..................................63, 65Cruise..........................................................66Daytime Running.........................................32Dimmer Switch, Headlight.................... 32, 33Electronic Stability Program(ESP) Indicator................................. 60, 62, 140Exterior.............................................. 32, 174Fuel Cutoff Failure.......................................65Hazard Warning Flasher........................... 176Headlights...................................................32High Beam...................................................33Illuminated Entry.........................................37Instrument Cluster.......................................62

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