2
INTRODUCTION
SYMBOLS KEY ...........................................................7
VAN CONVERSIONS/CAMPERS ..............................7
VEHICLE MODIFICATIONS/ALTERATIONS .............7
SYMBOL GLOSSARY.................................................8
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 10 Key Fob .............................................................10
SENTRY KEY ........................................................... 12
IGNITION SWITCH .................................................. 12
DOORS ................................................................... 13
Power Door Locks ............................................13
Auto Unlock Doors ............................................13
Sliding Side Door ..............................................13
Double Rear Swing Doors ................................15
Child-Protection Door Lock System.................15
STEERING WHEEL.................................................. 16
Tilt/Telescoping Steering Column ...................16
SEATS ...................................................................... 16
Manual Adjustment (Front Seats) ...................16
Folding Rear Seat — If Equipped .....................17
Heated Seats — If Equipped ............................18
Head Restraints ...............................................19 UCONNECT VOICE RECOGNITION ........................21
Introducing Voice Recognition.........................21
Basic Voice Commands ...................................21
Get Started .......................................................21
Additional Information .....................................21
MIRRORS ...............................................................22
Inside Rearview Mirror .....................................22
Vanity Mirror .....................................................22
Outside Mirrors ................................................22
EXTERIOR LIGHTS ..................................................24
Multifunction Lever ..........................................24
Headlights ........................................................24
Daytime Running Lights (DRLs) —
If Equipped .......................................................24
High/Low Beam Switch....................................24
Flash-To-Pass ..................................................24
Parking Lights ..................................................24
Follow Me Home/Headlight Delay ..................24
Fog Lights — If Equipped .................................25
Turn Signals ......................................................25
Lane Change Assist..........................................25
INTERIOR LIGHTS ..................................................25
Courtesy/Interior Lights ...................................25
WIPERS AND WASHERS ......................................26
Front Wiper Operation......................................27
Rear Wiper And Washer —If Equipped ............28 CLIMATE CONTROLS ............................................ 28
Manual Climate Control Descriptions And
Functions .......................................................... 28
Operating Tips .................................................. 30
INTERIOR STORAGE AND EQUIPMENT ............... 31
Storage ............................................................. 31
USB Control — If Equipped .............................. 32
Power Outlets .................................................. 32
WINDOWS ............................................................. 34
Power Window Controls —If Equipped ........... 34
Window Bar Grates — If Equipped .................. 35
Wind Buffeting .................................................35
HOOD....................................................................... 36
Opening............................................................. 36
Closing ..............................................................36
CARGO AREA FEATURES ...................................... 37
Rear Cargo Tie-Downs ..................................... 37
ROOF RACK — IF EQUIPPED................................. 37
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER......................................... 39
Instrument Cluster Descriptions ..................... 40
INSTRUMENT CLUSTER DISPLAY ....................... 40
Location And Controls...................................... 40
Change Engine Oil — If Equipped ................... 41
Instrument Cluster Display Menu Items ......... 42
22_VM_OM_EN_USC_t.book Page 2
26GETTING TO KNOW YOUR VEHICLE
Rear Lights
Cargo Vehicle
Lateral Roof Light
This is located on the right side of the load
compartment.
Rear Roof Light
This is located on the rear panel of the load
compartment.
In auto-mode, the light comes on automatically
when you open the sliding doors and the rear swing
doors, and goes out when you close them.
Push the left-hand side of the lens to switch the
light off when the doors are open.
Push the right-hand side of the lens to switch
the light on when the doors are open.
Passenger Vehicle
The interior lamps are located in the center of the
roof, above the second row seating, and in the roof,
in the center of the rear load area. Second Row Seating And Rear Roof Lights
Operation
In auto-mode, the light comes on automatically
when you open the rear swing doors, and goes out
when you close them.
Push the left-hand side of the lens to switch the
light off when the doors are open.
Push the right-hand side of the lens to switch
the light on when the doors are open.
Cargo Compartment Light — If Equipped
The cargo compartment light comes on
automatically when the swing doors are opened
and turns off when the doors are closed.
WIPERS AND WASHERS
The windshield wiper/washer lever is located on
the right side of the steering column. The front
wipers are operated by rotating a switch, located
on the end of the lever.
Windshield Wiper/Washer Lever
NOTE:The windshield wipers/washers will only operate
with the ignition in the MAR (ACC/ON/RUN)
position.1 — Push Forward For Rear Washer
2 — Rotate For Rear Wiper Operation
3 — Rotate For Front Wiper Operation
4 — Pull For Front Washer
5 — Push Up For Mist
22_VM_OM_EN_USC_t.book Page 26
GETTING TO KNOW YOUR VEHICLE37
(Continued)
CARGO AREA FEATURES
REAR CARGO TIE-DOWNS
To make it easier to secure your load, there are
hooks fixed to the floor (if equipped).
Rear Cargo Tie-Downs (Cargo Version)
Rear Cargo Tie-Downs (Passenger Version)
NOTE:Power washing is not allowed inside the cargo
area.
ROOF RACK — IF EQUIPPED
The crossbars and siderails are designed to carry
weight on vehicles equipped with a luggage rack.
The load must not exceed 150 lb (68 kg), and
should be uniformly distributed over the luggage
rack crossbars.
NOTE:If not equipped with crossbars, an authorized
dealer can order and install Mopar® crossbars
built specifically for this roof rack system.
Distribute cargo weight evenly on the roof rack
crossbars. The roof rack does not increase the
total load carrying capacity of the vehicle. Be sure
the total load of cargo inside the vehicle plus that
on the external rack does not exceed the maximum
vehicle load capacity.
WARNING!
To help protect against personal injury, passen -
gers should not be seated in the rear cargo
area. The rear cargo space is intended for load
carrying purposes only, not for passengers, who
should sit in seats and use seat belts.
Cargo tie-down hooks are not safe anchors for
a child seat tether strap. In a sudden stop or
accident, a hook could pull loose and allow the
child seat to come loose. A child could be
badly injured. Use only the anchors provided
for child seat tethers.
The weight and position of cargo and
passengers can change the vehicle’s center of
gravity and vehicle handling. To avoid loss of
control resulting in personal injury, follow these
guidelines for loading your vehicle:
Do not carry loads which exceed the load
limits described on the label attached to the
left door or left door center pillar.
Always place cargo evenly on the cargo floor.
Put heavier objects as low and as far forward
as possible.
Place as much cargo as possible in front of the
rear axle. Too much weight or improperly
placed weight over or behind the rear axle can
cause the rear of the vehicle to sway.
Do not pile luggage or cargo higher than the
top of the seatback. This could impair visibility
or become a dangerous projectile in a sudden
stop or accident.
WARNING!
2
22_VM_OM_EN_USC_t.book Page 37
38GETTING TO KNOW YOUR VEHICLE
(Continued)
To move the crossbars, loosen the attachments,
located at the upper edge of each crossbar,
approximately eight turns using the anti-theft
wrench provided with the Mopar® crossbars.
Then, move the crossbar to the desired position,
keeping the crossbars parallel to the rack frame.
Once the crossbar is in the desired position,
re-tighten it with the wrench to lock the crossbar
into position.
NOTE:
To help control wind noise when the crossbars
are not in use, place the front and rear cross
-
bars approximately 24 inches (61 cm) apart.
Optimal noise reduction can then be achieved
by adjusting the front crossbar forward or aft
using increments of 1 inch (2.5 cm).
If the crossbar (or any metallic object) is placed
over the satellite radio antenna (if equipped),
you may experience interruption of satellite
radio reception. For improved satellite radio
reception, avoid placing the rear crossbar over
the satellite radio antenna.
WARNING!
Cargo must be securely tied down before driving
your vehicle. Improperly secured loads can fly off
the vehicle, particularly at high speeds, resulting
in personal injury or property damage. Follow
the roof rack cautions when carrying cargo on
your roof rack.
CAUTION!
To prevent damage to the roof of your vehicle,
DO NOT carry any loads on the roof rack
without the crossbars deployed. The load
should be secured and placed on top of the
crossbars, not directly on the roof. If it is
necessary to place the load on the roof, place
a blanket or other protective layer between
the load and the roof surface.
To avoid damage to the roof rack and vehicle,
do not exceed the maximum roof rack load
capacity of 150 lb (68 kg). Always distribute
heavy loads as evenly as possible and secure
the load appropriately.
Loads should always be secured to crossbars
first, with tie down loops used as additional
securing points if needed. Tie loops are
intended as supplementary tie down points
only. Do not use ratcheting mechanisms with
the tie loops. Check the straps and thumb
wheels frequently to be sure that the load
remains securely attached.
Long loads that extend over the windshield,
such as wood panels or surfboards, or loads
with large frontal area should be secured to
both the front and rear of the vehicle.
Travel at reduced speeds and turn corners
carefully when carrying large or heavy loads
on the roof rack. Wind forces, due to natural
causes or nearby truck traffic, can add sudden
upward lift to a load. This is especially true on
large flat loads and may result in damage to
the cargo or your vehicle.
CAUTION!
22_VM_OM_EN_USC_t.book Page 38
MULTIMEDIA129
MEDIA MODE
Pushing the top of the switch once goes to the next
track on the selected media (USB/Bluetooth®).
Pushing the bottom of the switch once goes to the
beginning of the current track, or to the beginning
of the previous track if it is within eight seconds
after the current track begins to play.
RAM TELEMATICS - IF EQUIPPED
Ram Telematics is designed to help improve
safety, efficiency, and productivity. It gives you
complete visibility of your fleet options, whether
from behind a desk or on a mobile device while you
are on the go. You can log-in to view near real-time
and historical activity, including location, vehicle
health, and driver performance. Activating Ram Telematics In Your Vehicles
Before you get started you will need:
The Vehicle Identification Number (VIN) of each
vehicle you want to activate.
Your main user’s username and password; new
customers will be asked to register.
If you are a new customer, you will need
company credit card information or invoice
number as further proof of customer identifica
-
tion. Don’t worry, you will not be charged.
Go to activate.verizonconnect.com/ram/
#login. If you are an existing Verizon Connect
customer, enter your company’s log in creden -
tials. New customers will need to register to
create a new account.
Manually enter the VIN or upload a CSV file with
your VIN. A vehicle name is optional and can be
added later. Follow online instructions to
complete your vehicle entry.
Create a password and enter billing information.
An email will be sent to you to complete the final
step. After that, you will be ready to log-in and
access Verizon Connect Fleet!
You are good to go! You will receive an email
confirming your vehicles are now online.
For more information, or to learn more, visit
www.verizonconnect.com/ram/.
RAM TELEMATICS GENERAL
I
NFORMATION
Modification Statement
Marelli has not approved any changes or
modifications to this device by the user. Any
changes or modifications could void the user’s
authority to operate the equipment.
Marelli n'approuve aucune modification apportée
à l'appareil par l'utilisateur, quelle qu'en soit la
nature. Tout changement ou modification peuvent
annuler le droit d'utilisation de l'appareil par
l'utilisateur.5
22_VM_OM_EN_USC_t.book Page 129
148SAFETY
(Continued)
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the severity
and type of collision. The side impact sensors aid
the ORC in determining the appropriate response
to impact events. The system is calibrated to
deploy the Side Air Bags on the impact side of the
vehicle during impacts that require Side Air Bag
occupant protection. In side impacts, the Side Air
Bags deploy independently; a left side impact deploys the left Side Air Bags only and a right-side
impact deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of whether
or not Side Air Bags should have deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not impact
the area of the passenger compartment. The Side
Air Bags may deploy during angled or offset frontal
collisions where the front air bags deploy.
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less time
than it takes to blink your eyes.
WARNING!
Do not mount equipment, or stack luggage or
other cargo up high enough to block the
deployment of the SABICs. The trim covering
above the side windows where the SABIC and
its deployment path are located should
remain free from any obstructions.
In order for the SABICs to work as intended, do
not install any accessory items in your vehicle
which could alter the roof. Do not add an after
-
market sunroof to your vehicle. Do not add
roof racks that require permanent attach -
ments (bolts or screws) for installation on the
vehicle roof. Do not drill into the roof of the
vehicle for any reason.
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or area
where the side air bags inflate, even if they are
in an infant or child restraint.
Seat belts (and child restraints where appro -
priate) are necessary for your protection in all
collisions. They also help keep you in position,
away from an inflating Side Air Bag. To get the
best protection from the Side Air Bags, occu -
pants must wear their seat belts properly and
sit upright with their backs against the seats.
Children must be properly restrained in a child
restraint or booster seat that is appropriate for
the size of the child.
WARNING!
Side Air Bags need room to inflate. Do not lean
against the door or window. Sit upright in the
center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could lead
to more severe injuries in a collision. The Side
Air Bags work with your seat belt to restrain
you properly. In some collisions, Side Air Bags
won’t deploy at all. Always wear your seat belt
even though you have Side Air Bags.
WARNING!
22_VM_OM_EN_USC_t.book Page 148
SERVICING AND MAINTENANCE215
FRONT/REAR SIDE MARKER LAMPS
The front/rear side marker lamps are LED and not
serviced separately. See an authorized dealer for
replacement of these lights.
REAR TAIL, STOP, BACKUP AND TURN SIGNAL
LAMPS
The rear light cluster contains taillight, brake light,
direction indicator and reverse/rear fog light bulbs.
To access the light clusters, see below steps to
replace:
1. Open the rear doors.
2. Remove the screws and remove the tail lamp
assembly.
3. Remove the screws and separate the backplate from the lamp housing.
4. Remove the tail, stop, or turn signal bulbs by pushing them slightly and turning counter -
clockwise.
5. Remove the backup lamp bulb by pulling straight out.
6. Replace lamps as required and reinstall lamp.
The bulbs are arranged inside the light cluster as
follows:
THIRD BRAKE LIGHT (CENTER MOUNT)
See below steps to replace:
1. For versions with tailgate, loosen the two fastening screws and extract the cluster.
2. For versions with swing doors, remove rubber plugs, remove retaining tabs and extract the
cluster.
3. For versions with high roof and swing doors, remove the pressure-fit plastic guard and
rubber cap using a screwdriver, release the
retaining tags as shown in the figure and
remove the unit.
4. Remove the appropriate tabs and remove the bulb holder.
5. Remove the snap-fitted bulb and replace it.
LICENSE PLATE LIGHTS
See below steps to replace:
1. Disengage the holding tabs and remove the lens by lifting to the left.
2. Remove the bulbs by releasing them from the side contacts; insert the new bulbs and make
sure they are correctly clamped between these
contacts.
Replacing Interior Bulbs
DOME LAMP WITH SPOT LIGHTS
See below steps to replace:
1. Remove dome lamp by depressing the tabs, using a suitable tool.
Dome Lamp Assembly
2. Open protective cover.
8
22_VM_OM_EN_USC_t.book Page 215
216SERVICING AND MAINTENANCE
Dome Lamp
3. Replace the bulbs releasing them from the side contacts making sure that the new bulbs
are correctly secured between the contacts.
4. Close the protective cover and reposition it back into its housing, making sure that it locks
into place.
REAR ROOF LAMP
See below steps to replace:
1. Remove roof lamp by pressing the tabs, using a suitable tool.
Roof Lamp
2. Open the cover.
Roof Lamp (Reverse Side)
3. Replace the bulb releasing them from the side contacts making sure that the new bulbs are
correctly secured between the contacts.
1 — Protective Cover
2 — Bulbs
1 — Cover
22_VM_OM_EN_USC_t.book Page 216