2022 RAM PROMASTER CITY phone

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle.
This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make
changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon
itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual,
Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.

4
MULTIMEDIA
UCONNECT SYSTEMS ........................................... 78
CYBERSECURITY ................................................... 78
UCONNECT SETTINGS .......................................... 79 Uconnect 3/3 NAV Settings .............................79
UCONNECT INTRODUCTION.................................. 88
Identifying Your Radio ......................................88
Safety And General Information ......................90
UCONNECT MODES ............................................... 91
Radio Mode ......................................................91
Media Mode......................................................98
Phone Mode ................................................. 100
NAVIGATION MODE — IF EQUIPPED ..................110
Operating Navigation Mode —If Equipped ... 110
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ........................................................ 128
Radio Operation ............................................ 128
Media Mode................................................... 129
RAM TELEMATICS - IF EQUIPPED ...................... 129
Ram Telematics General Information .......... 129
RADIO OPERATION AND MOBILE PHONES ..... 130
Regulatory And Safety Information .............. 130
SAFETY
SAFETY FEATURES .............................................. 131Four-Wheel Anti-Lock Brake System (ABS).. 131
Electronic Brake Control (EBC) System ...... 132
AUXILIARY DRIVING SYSTEMS.......................... 135
Tire Pressure Monitoring System (TPMS) .... 135
OCCUPANT RESTRAINT SYSTEMS ................... 137
Occupant Restraint Systems ........................ 137
Important Safety Precautions ...................... 137Seat Belt Systems ........................................ 138Supplemental Restraint Systems (SRS) ...... 144Child Restraints ............................................. 152
SAFETY TIPS ....................................................... 168
Transporting Passengers .............................. 168Transporting Pets ......................................... 168
Safety Checks You Should Make Inside
The Vehicle ................................................... 168
Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 169
Exhaust Gas................................................... 170
Carbon Monoxide Warnings ........................ 170
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS......................... 171
JACKING AND TIRE CHANGING ......................... 171
Preparations For Jacking ............................. 171
Jack Location — If Equipped ......................... 172
Removing The Spare Tire —If Equipped....... 172 Jacking Instructions ...................................... 174
Vehicles With Alloy Wheels ........................... 177
Vehicles Equipped With Wheel Covers ........ 178
TIRE SERVICE KIT — IF EQUIPPED .................... 179
Tire Service Kit Storage ................................ 179Tire Service Kit Usage ................................... 179
JUMP STARTING .................................................. 181
Preparations For Jump Starting ................... 181Jump Starting Procedure .............................. 182
IF YOUR ENGINE OVERHEATS ........................... 183
IGNITION KEY REMOVAL OVERRIDE ................. 184
GEAR SELECTOR OVERRIDE .............................. 184
FREEING A STUCK VEHICLE .............................. 185
TOWING A DISABLED VEHICLE .......................... 187
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 188
EVENT DATA RECORDER (EDR) ......................... 188
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................... 189
Maintenance Plan ......................................... 190
ENGINE COMPARTMENT .................................... 193
Engine Compartment — 2.4L ....................... 193
Checking Oil Level ........................................ 194
Adding Washer Fluid .................................... 194
Maintenance-Free Battery ........................... 194
Pressure Washing ......................................... 195

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10
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle uses a key start ignition system which
supports Remote Keyless Entry (RKE). The key fob
allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m). The
key fob does not need to be pointed at the vehicle
to activate the system. The key fob also contains
an integrated mechanical key, which can be
accessed by pushing the mechanical key release
button.
NOTE:The key fob may not be able to be detected by the
vehicle if it is located next to a mobile phone,
laptop or other electronic device; these devices
may block the key fob’s wireless signal
Úpage 245.
Key Fob With Integrated Mechanical Key

To Lock/Unlock The Doors
Push and release the unlock button to unlock all
doors (on passenger vehicles and U.S. cargo
vehicles) or unlock the front two doors (Canada
cargo vehicles). To lock the doors, push and
release the lock button once. The doors can also
be locked and unlocked manually by using the
mechanical key.
When the doors are unlocked, the turn signals will
flash. When the doors are locked, the turn signals
will flash and the horn will chirp (if activated
through the Uconnect Settings Ú
page 79). If a
door is open when the lock button is pushed, the
turn signal lights will flash at an increased rate to
indicate that a door is still open.
Replacing The Battery In The Key Fob
The recommended replacement battery is
CR2032.
1 — Mechanical Key Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button

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GETTING TO KNOW YOUR VEHICLE21
UCONNECT VOICE RECOGNITION
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with these
helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.

Uconnect 3

BASIC VOICE COMMANDS
The basic Voice Commands below can be given at
any point while using your Uconnect system.
Push the VR button . After the beep, say:
“Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice
Recognition system’s status.
GET STARTED
The VR button is used to activate/deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of noise
that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first push
the VR button, wait until after the beep, then say
your Voice Command.
You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.
Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2021 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a week)
or visit
DriveUconnect.com (US) or DriveUconnect.ca (Canada) Ú
page 245.
1 — Push To Mute
2 — Push To Initiate Or To Answer A Phone Call,
Send, Or Receive A Text
3 — Push To Begin Radio, Media, And Navigation
4 — Push To End Call
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32GETTING TO KNOW YOUR VEHICLE
Overhead Console Storage
There is additional shelf storage above the front
sun visors.

Overhead Console Storage Location

USB CONTROL — IF EQUIPPED

The USB port is located on the instrument panel
below the Climate Controls. This feature allows an
external USB device to be plugged into the USB port.
Media Hub USB Port

NOTE:Charge unsupported devices with the Charge Only
USB ports. If an unsupported device is plugged into
a Media USB port, a message will display on the
touchscreen that the device is not supported by
the system.
POWER OUTLETS
Your vehicle is equipped with 12 Volt (15 Amp)
power outlets that can be used to power cellular
phones, small electronics and other low powered
electrical accessories. The power outlets are
labeled with either a “key” or a “battery” symbol to
indicate how the outlet is powered. Power outlets
labeled with a key symbol are powered when the
ignition is in the MAR (ACC/ON/RUN) position,
while the outlets labeled with a battery symbol are
connected directly to the battery and powered at
all times.
Driver And Front Passenger Power Outlets
The power outlets are located in between the
driver and front passenger seats.
Driver And Front Passenger Power Outlets

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GETTING TO KNOW YOUR VEHICLE33
Load Compartment Power Outlet
The Load Compartment Power Outlet is located on
the left side of the rear cargo compartment.
Depending on trim levels, the power outlet location
may vary.

Load Compartment Power Outlet Underhood Power Outlet Fuse Locations

CAUTION!
Do not connect devices with power higher than
180 Watts to the outlet. Using unsuitable
adapters may damage the outlet.
1 — #15 Fuse 15A Blue IP Power Outlet 12V (Key)
2 — #30 Fuse 15A Blue 2nd IP Power Outlet
12V (Battery)
3 — #85 Fuse 15A Blue Rear Power Outlet
12V (Key)
WARNING!
To avoid serious injury or death:

Only devices designed for use in this type of
outlet should be inserted into any 12 Volt outlet.

Do not touch with wet hands.
Close the lid when not in use and while driving
the vehicle.
If this outlet is mishandled, it may cause an
electric shock and failure.
CAUTION!
Many accessories that can be plugged in draw
power from the vehicle's battery, even when
not in use (i.e., cellular phones, etc.). Eventu
-
ally, if plugged in long enough, the vehicle's
battery will discharge sufficiently to degrade
battery life and/or prevent the engine from
starting.
All accessories connected to the battery
powered outlets should be removed or turned
off when the vehicle is not in use. Leaving
devices connected overnight will drain the
vehicle’s battery.
Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.) will
degrade the battery even more quickly. Only
use these intermittently and with greater
caution.
After the use of high power draw accessories,
or long periods of the vehicle not being started
(with accessories still plugged in), the vehicle
must be driven a sufficient length of time to
allow the generator to recharge the vehicle's
battery.
2

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78
MULTIMEDIA
UCONNECT SYSTEMS
For detailed information about your Uconnect
system, refer to Úpage 88.
NOTE:Uconnect screen images are for illustration
purposes only and may not reflect exact software
for your vehicle.
CYBERSECURITY
Your vehicle may be a connected vehicle and may
be equipped with both wired and wireless
networks. These networks allow your vehicle to
send and receive information. This information
allows systems and features in your vehicle to
function properly.
Your vehicle may be equipped with certain security
features to reduce the risk of unauthorized and
unlawful access to vehicle systems and wireless
communications. Vehicle software technology
continues to evolve over time and FCA US LLC,
working with its suppliers, evaluates and takes
appropriate steps as needed. Similar to a
computer or other devices, your vehicle may require software updates to improve the usability
and performance of your systems or to reduce the
potential risk of unauthorized and unlawful access
to your vehicle systems.
The risk of unauthorized and unlawful access to
your vehicle systems may still exist, even if the
most recent version of vehicle software (such as
Uconnect software) is installed.
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security breach,
vehicle owners should:
Routinely check www.driveuconnect.com/
support/software-update.html (US Resi -
dents) or www.driveuconnect.ca (Cana -
dian Residents) to learn about available
Uconnect software updates.
Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communications
cannot be assured. Third parties may unlawfully
intercept information and private communications
without your consent Ú page 51.
WARNING!
It is not possible to know or to predict all of the
possible outcomes if your vehicle’s systems
are breached. It may be possible that vehicle
systems, including safety related systems,
could be impaired or a loss of vehicle control
could occur that may result in an accident
involving serious injury or death.
ONLY insert trusted devices/components into
your vehicle. Media of unknown origin could
possibly contain malicious software, and if
installed in your vehicle, it may increase the
possibility for vehicle systems to be breached.
As always, if you experience unusual vehicle
behavior, take your vehicle to your nearest
authorized dealer immediately.

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MULTIMEDIA85
Audio
When the Audio button is pressed on the touchscreen, the system displays options related to the vehicle’s sound system. These settings can change the audio
location within the vehicle, adjust the bass or treble levels, and auto-play music from an audio device or smartphone.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Equalizer This setting will adjust the “Bass”, “Mid”, and “Treble” ranges of the audio.
Balance
This setting will adjust audio levels from specific speakers in the front/back and
left/right of the vehicle. The Speaker icon can be moved to set audio location.

Speed Adjusted Volume This setting will adjust audio volume as speeds increase. At a higher setting,
the volume will increase more as the vehicle speeds up. The available settings
are “Off”, “1”, “2”, and “3”.
Surround Sound This setting will turn the Surround Sound system on or off.
Auto Play This setting will automatically begin playing audio from a connected device.
Loudness This setting will improve audio quality at lower volumes.
Auto-On Radio This setting will set how the radio behaves when the ignition is switched to
ON/RUN. The available settings are “On”, “Off”, and “Recall Last”.
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