MULTIMEDIA241
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the ability to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engine that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or
noisy parking area by activating the horn and
lights. It may also help if you need to draw attention
to your vehicle for any reason.
If you want, you can set up push notifications every
time a command is sent to turn on the horn and
lights. Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to
be loud and get noticed. Please keep in mind the
surroundings when using this feature. You are
responsible for compliance with local laws, rules
and ordinances in the location of your vehicle
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST
button in the vehicle. Once your SiriusXM
Guardian™ connected services have been
activated, the ASSIST button can connect you
directly to a Customer Care call center (if
equipped). You will be directed to one of the four
services below:
Roadside Assistance
— If you get a flat tire or
need a tow, you’ll be connected to someone
who can help anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to acti -
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vate your services, renew after your trial has
expired, for in-vehicle support for your SiriusXM
Guardian™ connected services, or help
answering any general questions surrounding
your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such
as radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance
Features — If Equipped
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and
you will be presented with your ASSIST options on
the touchscreen. Make your selection by pressing
the touchscreen.
Requirements
This feature is available only on vehicles sold in
the US and Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ connected services.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
Disclaimers
If Roadside Assistance Call is provided to your
vehicle, you agree to be responsible for any
additional roadside assistance service costs that
you may incur. In order to provide SiriusXM
Guardian™ connected services to you, we may
record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect
Care, or SiriusXM Guardian™ Customer Care,
whether such conversations are initiated through
the SiriusXM Guardian™ connected services in
your vehicle, or via a landline or mobile device, and
may share information obtained through such
recording and monitoring in accordance with
regulatory requirements. You acknowledge, agree
and consent to any recording, monitoring or
sharing of information obtained through any such
call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send
the route to your vehicle’s Navigation system. How It Works
1. There are multiple ways to find a destination.
After selecting the Location tab at the bottom
of the App, browse through one of the
categories provided, or type the name or
keyword in the search box. You can also
select categories such as “Favorites” or
“Contact List”.
2. Select your destination from the list that appears. Location information will then be
displayed on the map.
From this screen, you will be able to:
View the location on a map.
See the distance from your current location.
Send the destination to the vehicle (Send &
Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call
the destination by pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.
Requirements
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must have an active subscription that
includes the applicable feature.
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Once the 4G Wi-Fi Hotspot is purchased, you can
change its name and the password by selecting the
Wi-Fi Hotspot App and pressing the Setup Wi-Fi
Hotspot button. You can also view the connected
devices from the app screen by pressing the View
Connected Devices button.
NOTE:A SiriusXM Guardian™ subscription is not required
in order to purchase and use the 4G Wi-Fi Hotspot.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it. How It Works
1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will
work with you to file a stolen vehicle report.
2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent
will ask for the stolen vehicle report number
(as issued by your local law enforcement). If
you have downloaded the Mobile App, you can
push the Settings menu button on your device,
select “Help”, and then select “SiriusXM
Guardian™ Customer Care” to make the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the
vehicle and contact the law enforcement with
whom you filed the stolen vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the
vehicle. You will be contacted by law
enforcement if your vehicle is recovered. While
the investigation is ongoing, you should also
contact your insurance company to inform it of
the situation. Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat
-
ible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
NOTE:Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will be
sent to you every month so you can stay on top of
your vehicle’s maintenance needs. This is provided
as a convenience to you and does not substitute
for regular maintenance to your vehicle.
In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle may
collect and transmit vehicle data to SiriusXM
Guardian™ and to FCA, such as your vehicle’s
WARNING!
Always drive safely with your hands on the
steering wheel and obey all applicable laws. You
have full responsibility and assume all risks
related to the use of the features and
applications in this vehicle. Only use the
features and applications in this vehicle when it
is safe to do so. Failure to comply may result in
an accident involving in serious injury or death.
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do not have an active subscription, push the
ASSIST button and press the Activate button on the
touchscreen to activate services.
CONNECTED SERVICES SOS FAQS —
I
F EQUIPPED
1.
What happens if I accidentally push the SOS
Call button on the mirror or overhead console?
You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the
call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.
2. What type of information is sent when I use the
SOS Call button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You can
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS
1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.
2.
Which is faster, my key fob or the Mobile App?
Your key fob will lock/unlock the door more
quickly, however its range is limited and your
Mobile App comes in handy for these and
other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Mobile App. Asking for
your username, password and SiriusXM
Guardian™ Security PIN are required for the
activation of Remote services through your
mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Mobile
App? The Mobile App is compatible with most
devices with the Apple® and Android™
operating systems. The capabilities of these
devices allow us to remotely command your
vehicle. Other operating systems may be
supported in the future.
5. Why is the Mobile App running slow? The
Mobile App relies on a mobile network
connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data) or 3G, 4G (data), or
5G (data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS
1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED
1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.
2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.
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3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once you
enter the vehicle, and start the engine, the
pop-up message offers a “Locations” option.
Once “Locations” is selected, you can choose
from a list of recently sent destinations.
CONNECTED SERVICES VEHICLE FINDER
FAQ
S
1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is your
responsibility to guard your PIN accordingly.
See the Uconnect and SiriusXM Guardian™
terms of service for more information.
2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pushing the red Panic
button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS — IF EQUIPPED
1.
Can someone locate my vehicle?
To enhance
your privacy, and the privacy of others using
your vehicle, a stolen vehicle police report is
required for you to activate this service. You
must involve local law enforcement to have
SiriusXM Guardian™ locate your vehicle. We
may also locate the vehicle for other law
enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the
service for FCA entities to locate a vehicle that
you have purchased through them.
2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be contacted
by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance
rates? Some insurance providers offer lower
rates on vehicles equipped with systems that
can deter auto theft. When shopping for
insurance, be sure to inform the insurance
provider of your SiriusXM Guardian™ connected services subscription to find out if
the insurance provider can offer you a lower
rate.NOTE:Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle and
yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS
1.
How long does it take to remotely start my
vehicle?
Depending on various conditions, it
can take three minutes or more for the
request to get through to your vehicle.
2. Which is faster, my key fob or the Mobile App?
Your key fob will remote start your vehicle
more quickly. However its range is limited. For
example, when you are leaving the stadium
after the game, you can use the Mobile App to
remote start your vehicle and have the inside
of your vehicle comfortable by the time you get
to it.
3. Will my vehicle be safe if I lose my wireless
device? People sometimes lose their wireless
devices, which is why security measures have
been engineered into the Mobile App. Asking
for your username, password and SiriusXM 5
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SAFETY261
prevent wheel lift due to other factors, such as
road conditions, leaving the roadway, or striking
objects or other vehicles.
NOTE:ERM is disabled any time the ESC is in “Full Off”
mode (if equipped). For a complete explanation of
the available ESC modes, see Ú page 261.
Electronic Stability Control (ESC)
ESC enhances directional control and stability of
the vehicle under various driving conditions. ESC
corrects for oversteering or understeering of the
vehicle by applying the brake of the appropriate wheel(s) to counteract the above conditions.
Engine power may also be reduced to help the
vehicle maintain the desired path.
Oversteer — when the vehicle is turning more
than appropriate for the steering wheel position.
Understeer — when the vehicle is turning less
than appropriate for the steering wheel position.
ESC uses sensors in the vehicle to determine the
vehicle path intended by the driver and compares
it to the actual path of the vehicle. When the actual
path does not match the intended path, ESC
applies the brake of the appropriate wheel to
assist in counteracting the oversteer or understeer
condition.
The ESC Activation/Malfunction Indicator Light
located in the instrument cluster will start to flash
as soon as the ESC system becomes active. The
ESC Activation/Malfunction Indicator Light also
flashes when the TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as possible.
Be sure to adapt your speed and driving to the
prevailing road conditions.
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence the
chance that wheel lift or rollover may occur. ERM
cannot prevent all wheel lift or rollovers,
especially those that involve leaving the roadway
or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must
never be exploited in a reckless or dangerous
manner which could jeopardize the user's safety
or the safety of others.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from acting
on the vehicle, nor can it increase the traction
afforded by prevailing road conditions. ESC
cannot prevent accidents, including those
resulting from excessive speed in turns, driving
on very slippery surfaces, or hydroplaning. ESC
also cannot prevent accidents resulting from
loss of vehicle control due to inappropriate
driver input for the conditions. Only a safe,
attentive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reckless or
dangerous manner which could jeopardize the
user’s safety or the safety of others.
Vehicle modifications, or failure to properly
maintain your vehicle, may change the handling
characteristics of your vehicle, and may nega -
tively affect the performance of the ESC system.
Changes to the steering system, suspension,
braking system, tire type and size or wheel size
may adversely affect ESC performance. Improp -
erly inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle modifi-
cation or poor vehicle maintenance that
reduces the effectiveness of the ESC system
can increase the risk of loss of vehicle control,
vehicle rollover, personal injury and death.
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6th = 3.7 mph (6 km/h)
7th = 4.3 mph (7 km/h)
8th = 5.0 mph (8 km/h)
9th = 5.6 mph (9 km/h) – If Equipped
NOTE:During HDC the +/- shifter input is used for HDC
target speed selection, but will not affect the gear
chosen by the transmission. When actively
controlling HDC, the transmission will shift appro -
priately for the driver-selected set speed and corre -
sponding driving conditions.
Driver Override
The driver may override HDC activation with
throttle or brake application at any time.
Deactivating HDC
HDC will be deactivated but remain available if any
of the following conditions occur:
Driver overrides HDC set speed with throttle or
brake application.
Vehicle speed exceeds 20 mph (32 km/h) but
remains below 40 mph (64 km/h).
Vehicle is on a downhill grade of insufficient
magnitude, is on level ground, or is on an uphill
grade.
Vehicle is shifted to PARK. Disabling HDC
HDC will be deactivated and disabled if any of the
following conditions occur:
The driver pushes the HDC switch.
The driveline is shifted out of 4WD Low.
The parking brake is applied.
The driver door opens.
The vehicle is driven greater than 20 mph
(32 km/h) for greater than 70 seconds.
The vehicle is driven greater than 40 mph
(64 km/h) (HDC exits immediately).
HDC detects excessive brake temperature.
Feedback To The Driver
The instrument cluster has an HDC icon and the
HDC switch has an LED icon, which offers feedback
to the driver about the state HDC is in.
The cluster icon and switch lamp will illuminate
and remain on solid when HDC is enabled or
activated. This is the normal operating condition
for HDC.
The cluster icon and switch lamp will flash for
several seconds then extinguish when the driver
pushes the HDC switch but enable conditions
are not met.
The cluster icon and switch lamp will flash for
several seconds then extinguish when HDC
disables due to excess speed.
The cluster icon and switch lamp will flash when
HDC deactivates due to overheated brakes. The
flashing will stop and HDC will activate again
once the brakes have cooled sufficiently.
Hill Start Assist (HSA)
HSA is designed to mitigate roll back from a
complete stop while on an incline. If the driver
releases the brake while stopped on an incline,
HSA will continue to hold the brake pressure for a
short period. If the driver does not apply the
throttle before this time expires, the system will
release brake pressure and the vehicle will roll
down the hill as normal.
The following conditions must be met in order for
HSA to activate:
The feature must be enabled.
The vehicle must be stopped.
The parking brake must be off.
The driver door must be closed.
The vehicle must be on a sufficient grade.
WARNING!
HDC is only intended to assist the driver in
controlling vehicle speed when descending hills.
The driver must remain attentive to the driving
conditions and is responsible for maintaining a
safe vehicle speed.
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SAFETY265
The gear selection must match vehicle uphill
direction (i.e., vehicle facing uphill is in forward
gear; vehicle backing uphill is in REVERSE gear).
HSA will work in REVERSE gear and all forward
gears. The system will not activate if the trans -
mission is in PARK or NEUTRAL. For vehicles
equipped with a manual transmission, if the
clutch is pressed, HSA will remain active.
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
If disabling HSA using your instrument cluster
display, see Ú page 81 for further information.
If disabling HSA using Uconnect Settings, see
Úpage 191 for further information.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full
braking during emergency braking situations. It
anticipates when an emergency braking situation
may occur by monitoring how fast the throttle is
released by the driver. The Electronic Brake
Control system will prepare the brake system for a
panic stop.
Traction Control System (TCS)
The TCS monitors the amount of wheel spin of
each of the driven wheels. If wheel spin is
detected, the TCS may apply brake pressure to the
spinning wheel(s) and/or reduce engine power to
provide enhanced acceleration and stability. A
feature of the TCS, Brake Limited Differential (BLD)
functions similarly to a limited slip differential and
controls the wheel spin across a driven axle. If one
wheel on a driven axle is spinning faster than the
other, the system will apply the brake of the
spinning wheel. This will allow more engine power
to be applied to the wheel that is not spinning. BLD
may remain enabled even if TCS and Electronic
Stability Control (ESC) are in reduced modes.WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA is
not a substitute for active driving involvement. It
is always the driver’s responsibility to be
attentive to distance to other vehicles, people,
and objects, and most importantly brake
operation to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle. Failure to
follow these warnings can result in a collision or
serious personal injury.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission in
PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.
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