STARTING AND OPERATING125
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 125. Under these conditions, using
a lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat build-up.
During extremely cold temperatures (-22°F
[-30°C] or below), transmission operation may be
modified depending on engine and transmission
temperature as well as vehicle speed. Normal operation will resume once the transmission
temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in
certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the
engine may stall. In some situations, the
transmission may not re-engage if the engine is
turned off and restarted. The Malfunction Indicator
Light (MIL) may be illuminated. A message in the
instrument cluster will inform the driver of the
more serious conditions, and indicate what actions
may be necessary.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
NOTE:In cases where the instrument cluster message
indicates the transmission may not re-engage after
engine shutdown, perform this procedure only in a
desired location (preferably, at an authorized
dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If
not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to limit the
highest available gear when the transmission is in
DRIVE. For example, if you set the transmission
gear limit to FOURTH gear, the transmission will
not shift above FOURTH gear (except to prevent
engine overspeed), but will shift through the lower
gears normally.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Towing A Disabled Vehicle Ú page 325.
For Recreational Towing Ú page 185.
4
22_DPF_OM_EN_USC_t.book Page 125
126STARTING AND OPERATING
You can switch between DRIVE and ERS mode at
any vehicle speed. When the transmission gear
selector is in DRIVE, the transmission will operate
automatically, shifting between all available gears.
Tapping the GEAR “–” switch (on the steering
wheel) will activate ERS mode, display the current
gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, tapping
the GEAR “–” or GEAR “+” switch will change the
top available gear.
ERS Control
To exit ERS mode, simply push and hold the
GEAR “+” switch until the gear limit display
disappears from the instrument cluster.
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying
a heavy load, etc., and frequent transmission
shifting occurs, push the TOW/HAUL switch to
activate TOW/HAUL mode. This will improve
performance and reduce the potential for
transmission overheating or failure due to
excessive shifting.
TOW/HAUL Switch
The “TOW/HAUL Indicator Light” will illuminate in
the instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
6-SPEED AUTOMATIC TRANSMISSION —
I
F EQUIPPED
Chassis Cab models may use either the AS66RC or
AS69RC transmission (which are equipped with a
Power Take-Off (PTO) access cover on the side of
the transmission case).
The transmission gear position display (located in
the instrument cluster) indicates the transmission
gear range. The gear selector is mounted on the
right side of the steering column. You must press
1 — GEAR “+” Switch
2 — GEAR “–” Switch
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
WARNING!
Do not use the TOW/HAUL feature when driving
in icy or slippery conditions. The increased
engine braking can cause the rear wheels to
slide, and the vehicle to swing around with the
possible loss of vehicle control, which may
cause an accident possibly resulting in personal
injury or death.
22_DPF_OM_EN_USC_t.book Page 126
STARTING AND OPERATING129
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 130. Under these conditions, using
a lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.
If the transmission temperature exceeds normal
operating limits, the powertrain controller will
modify the transmission shift schedule and expand
the range of torque converter clutch engagement.
This is done to prevent transmission damage due
to overheating.
If the transmission becomes extremely hot or is in
danger of overheating, the Transmission
Temperature Warning Light may illuminate and the
transmission may operate differently until the
transmission cools down.
NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a
steep grade, or in stop-and-go traffic) during hot
weather. In these conditions, torque converter slip
can impose a significant additional heat load on
the cooling system. Downshifting the transmission
to the lowest possible gear (when climbing a grade), or shifting to NEUTRAL (when stopped in
heavy traffic) can help to reduce this excess heat
generation.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm-up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch is inhibited until the transmission fluid is
warm Ú
page 131.
On trucks with AS66RC or AS69RC transmission,
FIFTH and SIXTH gears may be inhibited briefly on
cold starts below 41°F (5°C), and during very cold
temperatures (-4°F [-20°C] or below), operation
may briefly be limited to third gear only. During this
condition, the ability of the vehicle to accelerate
under heavily loaded conditions may be reduced.
In all cases, normal operation will resume once the
transmission temperature has risen to a suitable
level.Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission remains in THIRD gear
regardless of which forward gear is selected. If an
AS66RC/AS69RC equipped truck enters
Transmission Limp Home Mode at highway speeds, it will initially engage FIFTH gear, until the
vehicle slows to a speed where THIRD gear can be
engaged. PARK, REVERSE, and NEUTRAL will
continue to operate. The Malfunction Indicator
Light (MIL) may be illuminated. Transmission Limp
Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
4
22_DPF_OM_EN_USC_t.book Page 129
STARTING AND OPERATING131
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying
a heavy load, etc., and frequent transmission
shifting occurs, push the TOW/HAUL switch to
activate TOW/HAUL mode. This will improve
performance and reduce the potential for
transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the
transmission will automatically downshift (for
engine braking) when the throttle is closed and/or
during steady braking maneuvers.
TOW/HAUL Switch
The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:
The torque converter clutch will not engage,
until the transmission fluid and engine coolant
are warm (usually after 1 to 3 miles (2 to 5 km)
of driving). Because engine speed is higher
when the torque converter clutch is not engaged, it may seem as if the transmission is
not shifting properly when cold; this is normal.
Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently
warm, will demonstrate that the transmission is
able to shift into and out of Overdrive.
If the vehicle has not been driven for several
days, the first few seconds of operation after
shifting the transmission into gear may seem
sluggish. This is due to the fluid partially
draining from the torque converter into the
transmission. This condition is normal and will
not cause damage to the transmission. The
torque converter will refill within five seconds
after starting the engine.
AUXILIARY SWITCHES — IF EQUIPPED
There can be up to six auxiliary switches located in
the lower switch bank of the instrument panel
which can be used to power various electronic
devices and Power Take Off (PTO). If equipped, it
will take the place of the sixth auxiliary switch.
Connections to the switches are found under the
hood in the connectors attached to the auxiliary
Power Distribution Center.
You have the ability to configure the functionality of
the auxiliary switches via the instrument cluster
display. All switches can now be configured for
setting the switch type operation to latching or
WARNING!
Do not use the TOW/HAUL feature when driving
in icy or slippery conditions. The increased
engine braking can cause the rear wheels to
slide, and the vehicle to swing around with the
possible loss of vehicle control, which may
cause an accident possibly resulting in personal
injury or death.
4
22_DPF_OM_EN_USC_t.book Page 131
140STARTING AND OPERATING
Care should be taken to avoid sudden
accelerations when both rear wheels are on a
slippery surface. This could cause both rear wheels
to spin, and allow the vehicle to slide sideways on
the crowned surface of a road or in a turn.
POWER TAKE OFF (PTO) OPERATION —
IF EQUIPPED
This vehicle when equipped with PTO Prep and the
AS66RC/AS69RC automatic 6-speed, will allow for
an aftermarket upfit with a transmission driven
PTO (power take off). The customer will have the
ability to operate the PTO in either a “stationary”,
“mobile” or “remote” mode. The vehicles will be
factory set to the “stationary” mode. To select a
different mode, or to change any other PTO setting,
you will need to enter the commercial vehicle
menu on the instrument cluster screen. Details of
the PTO selection modes and further PTO information is available at the Ram Truck Body
Builder’s web site: https://www.ramtrucks.com/
ram-commercial/body-builders-guide.html
HYDRAULIC POWER STEERING
The standard power steering system provides
increased vehicle response and ease of
maneuverability in tight spaces. The system will
provide mechanical steering capability if power
assist is lost.
If for some reason the power assist is interrupted,
it will still be possible to steer your vehicle. Under
these conditions, you will observe a substantial
increase in steering effort, especially at very low
vehicle speeds and during parking maneuvers.
NOTE:
Increased noise levels at the end of the steering
wheel travel are considered normal and do not
indicate that there is a problem with the power
steering system.
Upon initial start-up in cold weather, the power
steering pump may make noise for a short
amount of time. This is due to the cold, thick
fluid in the steering system. This noise should
be considered normal, and it does not in any
way damage the steering system.
POWER STEERING FLUID CHECK
Checking the power steering fluid level at a defined
service interval is not required. The fluid should
only be checked if a leak is suspected, abnormal
noises are apparent, and/or the system is not
functioning as anticipated. Check fluid level when
the engine is cold and off. Coordinate inspection
efforts through an authorized dealer.
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may drive
through the rear wheel remaining on the ground.
You could lose control of the vehicle.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will increase
the steering fluid temperature and it should be
avoided when possible. Damage to the power
steering pump may occur.
WARNING!
Fluid level should be checked on a level surface
and with the engine off to prevent injury from
moving parts and to ensure accurate fluid level
reading. Do not overfill. Use only manufacturer's
recommended power steering fluid.
22_DPF_OM_EN_USC_t.book Page 140
STARTING AND OPERATING143
(Continued)
ADAPTIVE CRUISE CONTROL (ACC)
Adaptive Cruise Control (ACC) increases the driving
convenience provided by Cruise Control while
traveling on highways and major roadways.
However, it is not a safety system and not designed
to prevent collisions. The Cruise Control function
performs differently if your vehicle is not equipped
with ACC Ú page 141.
ACC will allow you to keep Cruise Control engaged
in light to moderate traffic conditions without the
constant need to reset your speed. ACC utilizes a
radar sensor and a forward facing camera
designed to detect a vehicle directly ahead of you
to maintain a set speed.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or acceleration (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward Colli -
sion Warning system.
Fixed Speed Cruise Control will not detect vehi -
cles directly ahead of you. Always be aware of
the feature selected Ú page 412.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for active
driver involvement. It is always the driver’s
responsibility to be attentive of road, traffic,
and weather conditions, vehicle speed,
distance to the vehicle ahead; and, most
importantly, brake operation to ensure safe
operation of the vehicle under all road condi -
tions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these warn -
ings can result in a collision and death or
serious personal injury.
The ACC system:
Does not react to pedestrians, oncoming
vehicles, and stationary objects (e.g., a
stopped vehicle in a traffic jam or a
disabled vehicle).
Cannot take street, traffic, and weather
conditions into account, and may be
limited upon adverse sight distance condi -
tions.
Does not always fully recognize complex
driving conditions, which can result in
wrong or missing distance warnings.
Will bring the vehicle to a complete stop
while following a target vehicle and hold
the vehicle for approximately two seconds
in the stop position. At this point, there will
be an “ACC may cancel soon” chime and
warning to the driver. When ACC is
cancelled, the system will release the
brakes and the driver must take over
braking. The system can be resumed
when the target vehicle drives off by
releasing the brake and pushing the
resume button on the steering wheel.
You should switch off the ACC system:
When driving in fog, heavy rain, heavy snow,
sleet, heavy traffic, and complex driving situa -
tions (i.e., in highway construction zones).
When entering a turn lane or highway off
ramp; when driving on roads that are winding,
icy, snow-covered, slippery, or have steep
uphill or downhill slopes.
When towing a trailer up or down steep slopes.
When circumstances do not allow safe driving
at a constant speed.
WARNING!
4
22_DPF_OM_EN_USC_t.book Page 143
144STARTING AND OPERATING
Adaptive Cruise Control (ACC) Operation
The buttons on the right side of the steering wheel
operate the ACC system.
Adaptive Cruise Control Buttons
Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The information it
displays depends on ACC system status. Push the ACC on/off button until one of the
following appears in the instrument cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will read
“Adaptive Cruise Control Ready.”
Adaptive Cruise Control Set
When the RES (+) or the SET(-) button is pushed,
the display will read “ACC SET.”
When ACC is set, the set speed will show in the
instrument cluster display.
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to the last
display selected after five seconds of no ACC
display activity.
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read “ACC
Ready.”
When the system is off, the instrument cluster
display will read “Adaptive Cruise Control (ACC)
Off.”
NOTE:You cannot engage ACC under the following condi -
tions:
When in 4WD Low
When brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When the driver’s door is open at low speeds
When the driver’s seat belt is unbuckled at low
speed
When Electronic Stability Control (ESC) Full Off
mode is active
1 — Adaptive Cruise Control On/Off Button
2 — Fixed Speed Cruise Control On/Off Button
3 — CANCEL
4 — Distance Button
5 — RES (+)
6 — SET (-)
22_DPF_OM_EN_USC_t.book Page 144
146STARTING AND OPERATING
A Trailer Sway Control (TSC) event occurs.
The driver switches ESC to Full Off mode.
The braking temperature exceeds normal range
(overheated).
The trailer brake is applied manually (if
equipped).
The following conditions will only cancel the ACC
system:
Driver seat belt is unbuckled at low speeds
Driver door is opened at low speeds
To Turn Off
The system will turn off and clear the set speed in
memory if:
The Adaptive Cruise Control (ACC) on/off button
is pushed
The Fixed Speed Cruise Control on/off button is
pushed
The ignition is placed in the OFF position
4WD Low is engaged
To Resume
If there is a set speed in memory push the RES (+)
button and then remove your foot from the
accelerator pedal. The instrument cluster display
will display the last set speed. Resume can be used at any speed above 20 mph
(32 km/h) when only Fixed Speed Cruise Control is
being used.
Resume can be used at any speed above 0 mph
(0 km/h) when ACC is active.
NOTE:
While in ACC mode, when the vehicle comes to
a complete stop longer than two seconds, the
system will cancel. The driver will have to apply
the brakes to keep the vehicle at a standstill.
ACC cannot be resumed if there is a stationary
vehicle in front of your vehicle in close proximity.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
After setting a speed, you can increase the set
speed by pushing the RES (+) button, or decrease
speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the RES (+) button, or SET (-) button
once will result in a 1 mph speed adjustment.
Each subsequent tap of the button results in an
adjustment of 1 mph.
If the button is continually pushed, the set
speed will continue to adjust in 5 mph incre
-
ments until the button is released. The new set
speed is reflected in the instrument cluster
display.
Metric Speed (km/h)
Pushing the RES (+) button, or SET (-) button
once will result in a 1 km/h speed adjustment.
Each subsequent tap of the button results in an
adjustment of 1 km/h.
If the button is continually pushed, the set
speed will continue to adjust in 10 km/h incre -
ments until the button is released. The new set
speed is reflected in the instrument cluster
display.
WARNING!
The Resume function should only be used if
traffic and road conditions permit. Resuming a
set speed that is too high or too low for
prevailing traffic and road conditions could
cause the vehicle to accelerate or decelerate too
sharply for safe operation. Failure to follow these
warnings can result in a collision and death or
serious personal injury.
22_DPF_OM_EN_USC_t.book Page 146