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STARTING AND OPERATING135
3. Push the desired position on the transfer case control switch.
4. After the desired position indicator light is on (not flashing), shift the transmission back into
gear.
NOTE:
If Steps 1 or 2 of either the Preferred or Alter -
nate Procedure are not satisfied prior to
attempting the shift, then the desired position
indicator light will flash continuously while the
original position indicator light is on, until all
requirements have been met.
The ignition switch must be in the ON/RUN posi -
tion for a shift to take place and for the position
indicator lights to be operable. If the ignition
switch is not in the ON/RUN position, the shift
will not take place and no position indicator
lights will be on or flashing.
ELECTRONICALLY SHIFTED TRANSFER
C
ASE (6-SPEED TRANSMISSION) —
I
F EQUIPPED
The electronically shifted transfer case is operated
by the four-wheel drive Control Switch (Transfer
Case Switch), which is located on the instrument
panel.
Four-Position/Part-Time Transfer Case
This electronically shifted transfer case provides
four positions:
Two-Wheel Drive High Range (2WD)
Four-Wheel Drive High Range (4WD HIGH)
Four-Wheel Drive Low Range (4WD LOW)
N (Neutral)
For additional information on the appropriate use
of each transfer case position, see the information
below:
2WD
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry, hard
surfaced roads.
4WD HIGH
Four-Wheel Drive High Range — This range
maximizes torque to the front driveshaft, forcing the front and rear wheels to rotate at the same
speed. This range provides additional traction for
loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range provides
low speed four-wheel drive. It maximizes torque to
the front wheels, forcing the front and rear wheels
to rotate at the same speed. This range provides
additional traction and maximum pulling power for
loose, slippery road surfaces only. Do not exceed
25 mph (40 km/h).
N (Neutral)
N (Neutral) — This range disengages both the front
and rear driveshafts from the powertrain. To be
used for flat towing behind another vehicle
Ú
page 185.WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case
N (Neutral) position disengages both the front
and rear drive shafts from the powertrain and
will allow the vehicle to roll, even if the
transmission is in PARK. The parking brake
should always be applied when the driver is not
in the vehicle.
4
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136STARTING AND OPERATING
This electronically shifted transfer case is designed
to be driven in the two-wheel drive position (2WD)
for normal street and highway conditions on dry,
hard surfaced roads.
When additional traction is required, the transfer
case 4WD HIGH and 4WD LOW positions can be
used to maximize torque to the front driveshaft,
forcing the front and rear wheels to rotate at the
same speed. This is accomplished by rotating the
four-wheel drive Control Switch to the desired
position.
For specific shifting instructions Ú page 137.
The 4WD HIGH and 4WD LOW positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD HIGH and 4WD LOW positions
on dry hard surfaced roads may cause increased
tire wear and damage to the driveline components.
NOTE:The transfer case N (Neutral) button is located on
the lower left hand corner of the four-wheel drive
Control Switch. The transfer case N (Neutral)
position is to be used for recreational towing only
Ú page 185.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD
and 4WD LOW) are located in the instrument
cluster and indicate the current and desired
transfer case selection. When you select a different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn off.
2. The selected position indicator light will flash until the transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and
remain on.
If One Or More Of The Following Shift Conditions
Are Not Met:
1. The indicator light for the current position will remain on.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry the
selection, turn the control switch back to the
current position, wait five seconds, and retry
selection Ú page 137.
The SERV 4WD Warning Light monitors the
electronically shifted four-wheel drive system. If
this light remains on after engine start-up or illuminates during driving, it means that the
four-wheel drive system is not functioning properly
and that service is required.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning, as this can cause
damage to driveline components.
When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that of
the two-wheel drive or 4WD HIGH positions at a
given road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference in
tire size can cause damage to the drivetrain.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe turning
and stopping speeds. Do not go faster than road
conditions permit.
WARNING!
Always engage the parking brake when powering
down the vehicle if the SERV 4WD Warning Light
is illuminated. Not engaging the parking brake
may allow the vehicle to roll, which may cause
personal injury.
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STARTING AND OPERATING137
Shifting Procedure
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will remain
ON and the newly selected position indicator
light will continue to flash until all the require -
ments for the selected position have been met.
To retry a shift: return the control switch back to
the original position, make certain all shift
requirements have been met, wait five seconds
and try the shift again.
If all the requirements to select a new transfer
case position have been met, the current posi -
tion indicator light will turn OFF, the selected
position indicator light will flash until the
transfer case completes the shift. When the
shift is complete, the position indicator light for
the selected position will stop flashing and
remain ON.
2WD TO 4WD HIGH
Push the desired position on the four-wheel drive
control switch to shift the transfer case. Shifts
between two-wheel drive and 4WD HIGH can be
done with the vehicle stopped or in motion. With
the vehicle in motion, the transfer case will
engage/disengage faster if you momentarily
release the accelerator pedal after turning the control switch. If the vehicle is stopped, the ignition
switch must be in the ON/RUN position with the
engine either running or off. This shift cannot be
completed if the ignition switch is in the ACC
position.
NOTE:The four-wheel drive system will not allow shifts
between 2WD/4WD HIGH if the front and/or rear
wheels are spinning (no traction). In this situation,
the selected position indicator light will flash and
the original position indicator light will remain on.
At this time, reduce speed and stop spinning the
wheels to complete the shift.
2WD OR 4WD HIGH TO 4WD LOW
NOTE:
When shifting into or out of 4WD LOW some gear
noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
Shifting can be performed with the vehicle rolling
2 to 3 mph (3 to 5 km/h) or completely stopped.
You can use either of the following procedures:
Preferred Procedure
1. With the engine running, slow the vehicle to
2 to 3 mph (3 to 5 km/h).
2. Shift the transmission into NEUTRAL.
3. While still rolling, push the desired position on the transfer case control switch. 4. After the desired position indicator light is on
(not flashing), shift the transmission back into
gear.
Alternate Procedure
1. Bring the vehicle to a complete stop.
2. With the ignition switch in the ON/RUN position and the engine running, shift the
transmission into NEUTRAL.
3. Push the desired position on the transfer case control switch.
4. After the desired position indicator light is on (not flashing), shift the transmission back into
gear.NOTE:
If Steps 1 or 2 of either the Preferred or Alter -
nate Procedure are not satisfied prior to
attempting the shift, then the desired position
indicator light will flash continuously while the
original position indicator light is on, until all
requirements have been met.
The ignition switch must be in the ON/RUN posi -
tion for a shift to take place and for the position
indicator lights to be operable. If the ignition
switch is not in the ON/RUN position, the shift
will not take place and no position indicator
lights will be on or flashing.
4
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138STARTING AND OPERATING
MANUALLY SHIFTED TRANSFER CASE —
I
F EQUIPPED
The transfer case provides four positions:
Two-Wheel Drive High Range (2H)
Four-Wheel Drive Lock High Range (4H)
N (Neutral)
Four-Wheel Drive Low Range (4L)
For additional information on the appropriate use
of each transfer case position, see the information
below:
2H
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry, hard
surfaced roads.
4H
Four-Wheel Drive Lock High Range — This range
locks the front and rear driveshafts together
forcing the front and rear wheels to rotate at the
same speed. Additional traction for loose, slippery
road surfaces only.
N (Neutral)
N (Neutral) — This range disengages both the front
and rear driveshafts from the powertrain. To be
used for flat towing behind another vehicle
Ú page 185. 4L
Four-Wheel Drive Low Range — This range locks
the front and rear driveshafts together forcing the
front and rear wheels to rotate at the same speed.
Additional traction and maximum pulling power for
loose, slippery road surfaces only. Do not exceed
25 mph (40 km/h).
This transfer case is intended to be driven in the
2H position for normal street and highway
conditions such as dry, hard surfaced roads.
When additional traction is required, the 4H and 4L
positions can be used to lock the front and rear
driveshafts together and force the front and rear
wheels to rotate at the same speed. This is
accomplished by simply moving the gear selector
to the desired positions once the appropriate
speed and gear requirements are met
Ú
page 137.
The 4H and 4L positions are intended for loose,
slippery road surfaces only. Driving in the 4H and
4L positions on dry, hard surfaced roads may
cause increased tire wear and damage to the
driveline components.
The Transfer Case Position Indicator Light in the
instrument cluster will alert the driver that the
vehicle is in four-wheel drive and that the front and
rear driveshafts are locked together. This light will
illuminate when the transfer case is shifted into either the 4H or 4L position. There is no light for the
2H or N (Neutral) positions on some models.
When operating your vehicle in 4L, the engine
speed is approximately three times that of the
two-wheel drive or 4H positions at a given road
speed. Take care not to overspeed the engine and
do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference will
adversely affect shifting and can cause damage to
the drivetrain.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning, as this can cause
damage to driveline components.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe turning
and stopping speeds. Do not go faster than road
conditions permit.
NOTE:Delayed shifts out of four-wheel drive may be expe -
rienced due to uneven tire wear, low or uneven tire
pressures, excessive vehicle loading, or cold
temperatures.
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STARTING AND OPERATING139
Shifting Procedure — Manually Shifted
Transfer Case
2H TO 4H
Shifting between 2H and 4H can be made with the
vehicle stopped or in motion. If the vehicle is in
motion, shifts can be made up to 55 mph
(88 km/h). With the vehicle in motion, the transfer
case will engage/disengage faster if you
momentarily release the accelerator pedal after
completing the shift. Apply a constant force when
shifting the transfer case lever.
2H OR 4H TO 4L
NOTE:
When shifting into or out of 4L some gear noise
may be heard. This noise is normal and is not detri -
mental to the vehicle or occupants.
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h),
shift the transmission into NEUTRAL. While the
vehicle is coasting at 2 to 3 mph (3 to 5 km/h),
shift the transfer case lever firmly to the desired
position. Do not pause in transfer case Neutral.
NOTE:
Pausing in transfer case N (Neutral) in vehicles
equipped with an automatic transmission may
require shutting the engine OFF to avoid gear
clash while completing the shift. If difficulty
occurs, shift the transmission into Neutral, hold
your foot on the brake, and turn the engine OFF.
Complete the range shift to the desired position.
Shifting into or out of 4L is possible with the
vehicle completely stopped, however difficulty
may occur due to the mating teeth not being prop -
erly aligned. Several attempts may be required for
teeth alignment and shift completion to occur.
The preferred method is with the vehicle rolling
2 to 3 mph (3 to 5 km/h). Avoid attempting to
engage or disengage 4L with the vehicle moving
faster than 2 to 3 mph (3 to 5 km/h).
Do not attempt to shift into or out of 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The Transfer Case Position Indicator Light in the
instrument cluster is used to alert the driver that
the front axle is fully engaged and all four wheels
are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between the
traction characteristics of the surface under the
right and left rear wheels. During normal driving
and cornering, the limited-slip unit performs
similarly to a conventional differential. On slippery
surfaces, however, the differential delivers more of
the driving effort to the rear wheel having the
better traction.
The limited-slip differential is especially helpful
during slippery driving conditions. With both rear
wheels on a slippery surface, a slight application of
the accelerator will supply maximum traction.
When starting with only one rear wheel on an
excessively slippery surface, slight momentary
application of the parking brake may be necessary
to gain maximum traction.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case
N (Neutral) position disengages both the front
and rear drive shafts from the powertrain and
will allow the vehicle to roll, even if the
transmission is in PARK. The parking brake
should always be applied when the driver is not
in the vehicle.
4
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140STARTING AND OPERATING
Care should be taken to avoid sudden
accelerations when both rear wheels are on a
slippery surface. This could cause both rear wheels
to spin, and allow the vehicle to slide sideways on
the crowned surface of a road or in a turn.
POWER TAKE OFF (PTO) OPERATION —
IF EQUIPPED
This vehicle when equipped with PTO Prep and the
AS66RC/AS69RC automatic 6-speed, will allow for
an aftermarket upfit with a transmission driven
PTO (power take off). The customer will have the
ability to operate the PTO in either a “stationary”,
“mobile” or “remote” mode. The vehicles will be
factory set to the “stationary” mode. To select a
different mode, or to change any other PTO setting,
you will need to enter the commercial vehicle
menu on the instrument cluster screen. Details of
the PTO selection modes and further PTO information is available at the Ram Truck Body
Builder’s web site: https://www.ramtrucks.com/
ram-commercial/body-builders-guide.html
HYDRAULIC POWER STEERING
The standard power steering system provides
increased vehicle response and ease of
maneuverability in tight spaces. The system will
provide mechanical steering capability if power
assist is lost.
If for some reason the power assist is interrupted,
it will still be possible to steer your vehicle. Under
these conditions, you will observe a substantial
increase in steering effort, especially at very low
vehicle speeds and during parking maneuvers.
NOTE:
Increased noise levels at the end of the steering
wheel travel are considered normal and do not
indicate that there is a problem with the power
steering system.
Upon initial start-up in cold weather, the power
steering pump may make noise for a short
amount of time. This is due to the cold, thick
fluid in the steering system. This noise should
be considered normal, and it does not in any
way damage the steering system.
POWER STEERING FLUID CHECK
Checking the power steering fluid level at a defined
service interval is not required. The fluid should
only be checked if a leak is suspected, abnormal
noises are apparent, and/or the system is not
functioning as anticipated. Check fluid level when
the engine is cold and off. Coordinate inspection
efforts through an authorized dealer.
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may drive
through the rear wheel remaining on the ground.
You could lose control of the vehicle.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will increase
the steering fluid temperature and it should be
avoided when possible. Damage to the power
steering pump may occur.
WARNING!
Fluid level should be checked on a level surface
and with the engine off to prevent injury from
moving parts and to ensure accurate fluid level
reading. Do not overfill. Use only manufacturer's
recommended power steering fluid.
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STARTING AND OPERATING141
If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any spilled
fluid from all surfaces Ú page 407.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control will keep your vehicle at a
constant preset speed.
Adaptive Cruise Control (ACC) will adjust the
vehicle speed up to the preset speed to main -
tain a distance with the vehicle ahead.
NOTE:
In vehicles equipped with ACC, if ACC is not
enabled, Fixed Speed Cruise Control will not
detect vehicles directly ahead of you. Always be
aware of the feature selected.
Only one Cruise Control feature can operate at a
time. For example, if Fixed Speed Cruise Control is enabled, Adaptive Cruise Control will be
unavailable, and vice versa.
CRUISE CONTROL
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h).
The Cruise Control buttons are located on the right
side of the steering wheel.
Cruise Control Buttons
To Activate
Push the on/off button to activate the Cruise
Control. The cruise indicator light in the instrument cluster display will illuminate. To turn the system
off, push the on/off button a second time. The
cruise indicator light will turn off. The system
should be turned off when not in use.
To Set A Desired Speed
Turn the Cruise Control on. When the vehicle has
reached the desired speed, push the SET (-) button
and release. Release the accelerator and the
vehicle will operate at the selected speed. Once a
speed has been set, a message “CRUISE CONTROL
SET TO MPH (km/h)” will appear indicating the set
speed. A cruise indicator lamp, along with set
speed will also appear and stay on in the
instrument cluster display when the speed is set.
NOTE:The vehicle should be traveling at a steady speed
and on level ground before pushing the SET (-)
button.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can damage
your power steering components. Such damage
is not covered by the New Vehicle Limited
Warranty.
1 — On/Off Button
2 — CANCEL
3 — RES (+)
4 — SET (-)
WARNING!
Leaving the Cruise Control system on when not
in use is dangerous. You could accidentally set
the system or cause it to go faster than you
want. You could lose control and have an
accident. Always leave the system off when you
are not using it.
4
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142STARTING AND OPERATING
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
When Cruise Control is set, you can increase the
speed by pushing the RES (+) button, or decrease
speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the RES (+) button, or SET (-) button
once will result in a 1 mph speed adjustment.
Each subsequent tap of the button results in an
adjustment of 1 mph.
If the button is continually pushed, the set
speed will continue to adjust until the button is
released, then the new set speed will be estab -
lished.
Metric Speed (km/h)
Pushing the RES (+), or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.
If the button is continually pushed, the set
speed will continue to adjust until the button is
released, then the new set speed will be estab -
lished.
To Accelerate For Passing
While the Cruise Controls is set, press the
accelerator as you would normally. When the pedal
is released, the vehicle will return to the set speed.
USING CRUISE CONTROL ON HILLS
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
To Resume Speed
To resume a previously set speed, push the RES (+)
button and release. Resume can be used at any
speed above 20 mph (32 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the CANCEL
button, or normal brake pressure while slowing the
vehicle will deactivate the Cruise Control without
erasing the set speed from memory.
The following conditions will also deactivate the
Cruise Control without erasing the set speed from
memory:
Vehicle parking brake is applied
Stability event occurs
Gear selector is moved out of DRIVE
Engine overspeed occurs
Pushing the on/off button, or placing the ignition in
the OFF position, erases the set speed from
memory.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.
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