Ov
Ov
er
ervie
vie w and oper
w and oper ation
ation N
No
ot
tes on t
es on t he MBUX multimedia syst
he MBUX multimedia syst em
em&
W
WARNING
ARNING Risk of dist raction due toinfor-
mation systems and communications
equipment
If yo u operate information systems and com-
munications equipment integ rated in theve hi-
cle when driving, you could be distracted from
th e tra1c situation. This could also cause you
to lose control of theve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle in accordance with the tra1c
conditions and operate the equipment
with theve hicle stationar y.Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating the multimedia system.
Depending on the equipment, the scope of func-
tion and product designation of your MBUX multi-
media system may di.er from the description and images in
this Owner's Manual. Forex ample,
ro ute guidance with augmented reality is not avail-
able in all equipment variants.
* N NOOTE
TE Increased sur face tempe rature due
to direct sunlight on the central display The sur
face of the central display is very dar k.
If th e display is exposed todirect sunlight, the
sur face can become very hot. #
Ifth e central display has been exposed
to direct sunlight, allow it tocool down
before touching it for a long time. Ov
Ov
er
ervie
vie w of t
w of t he MBUX multimedia sy
he MBUX multimedia sy st
stem
em 1
Touch Control and control panel forth e MBUX
multimedia system
MBUX stands for Mercedes-Benz User Experi-
ence.
• Operating Touch Control
2 Central display with touch functionality
• Home screen overview
• Operating theto uchscreen
3 Control panel with:
ú Fingerprint sensor
Ü Switches the MBUX multimedia system
on or o. 302 302
MBUX multimedia system
=9Ì:
swipe inthe direction of
th e ar row (navigate)
a Press (con/rm)
3 G Returns tothe pr evious display
4 6 Makes or accepts a call
5 ~ Rejects or ends a call
6 Increase volume: swipe upwards
Re duce volume: swipe down
8 Switches o. the sound: press
7 ß Calls up favo urites (press brie0y) or
adds favo urites (press and hold)
8 £ Starts the MBUX Voice Assistant
Yo u can navigate thro ugh menus and lists via the
to uch-sensitive sur face of Touch Control 2using
a
a single-/ng
single-/ng er
erswipe
swipe, forex ample: #
T
To ent
o ent er a c
er a c har
haract
acter
er:
:select a character using
th eke yboard and press on Touch Control 2. #
T
To select a menu op
o select a menu op tion:
tion:scroll in a list and
press Touch Control 2. #
T
To mov
o mov e t
e the digit
he digit al map:
al map: swipe in any direc-
tion. Using t
Using t
he t
he touc
ouchscr
hscr een
een Example: Control elements under
the central
display
1 Fingerprint sensor
2 Switches the MBUX multimedia system on or
o.
3 Switches the mute function on/o. 4
Adjusts thevo lume
Press ±orq or swipe overth e button #
T
To select a menu it
o select a menu it em or entry
em or entry:
:ta p on a sym-
bol or an entr y. #
T
To incr
o incr ease t
ease t he map scale:
he map scale: tap twice quickly
with one /n ger. #
T
To r
o r educe t
educe t he map scale:
he map scale: tap with two /ngers. #
T
To ent
o ent er c
er char
haract
acter
ers wit
s wit h t
h the ke
he keypad:
ypad: tap on a
button. #
T
To na
o na vig
vigat
ate in menus:
e in menus: swipe up, down, leT or
ri ght. #
T
To use handwr
o use handwr iting t
iting to ent
o enter c
er char
haract
acter
ers:
s: write
th ech aracter with one /nger on the
to uchscreen. #
T
To zoom in and out of t
o zoom in and out of t he map:
he map:movetwo /n-
ge rs toget her or apart. #
T
To enlarg
o enlarg e or r
e or reduce t
educe t he size of a section of a
he size of a section of a
w
w ebsit
ebsit e:
e:mo vetwo /n gers toget her or apart. #
T
To tur
o tur n t
n the digit
he digit al map:
al map: turn anti-clockwise or
clockwise using two /ngers. 310
310
MBUX multimedia system
R
The mic rosleep de tection of ATTENTION
ASSIST (/ page 234)
R The facial recognition
This function ser ves as sensor input for
authentication and unlocking of the user pro-
/le and pr otected applications (/ page 320).
R Multimodality
This function activates the MBUX Voice Assis-
ta nt with eye control, e.g. forth e con/ rmation
of a displ aymessage byvoice.
R The mir ror preselection (/ page 176)
This function allo ws the natural mo vement of
th e head tothe leT or right toautomatically
preselect the outside mir rorto be adjus ted. Inf Inf
or
ormation on user
mation on user s, sugg
s, sugges
estions and fav
tions and favour
our it
ites
es &
W
WARNING
ARNING Risk of becoming trapped dur-
ing adjustment of the driver's seat aTer
calling up a driver pro/le
Selecting a user pro/le may trigger an adjust-
ment of the driver's seat tothe position sa ved under
the user pro/le. You or other vehicle
occupants could be injured in the process. #
Make sure that when the position of the
driver's seat is being adjus ted via the
multimedia system, no people or body
parts are in the seat's range of mo ve-
ment.
If th ere is a risk of someone becoming trap-
ped, stop the adjustment process immedi-
atel y: #
a)Tapth ewa rning message onthe cen-
tral displa y.
or #
b) Press a memory function position but-
ton or a seat adjustment switch on the
driver's door.
The adjustment process will be stopped. The driver's seat is equipped with an access pre-
ve
nter.
If th e driver's door is open, the driver's seat will
not not be set aTer calling up the driver's pro/le. User
User
pr
pro/les
o/les and
anduser
user-speci/c
-speci/c cont
content
ent
Prerequisites forth eve hicle owner:
R You ha vea Mercedes me user account.
R You ha vea Mercedes me PIN.
R You ha veagreed tothete rm s of use.
R The vehicle is lin kedto a Mercedes me user
account.
% If one of the pre-requisites listed is missing or
if no user pro/le has been selected, the data
described in thefo llowing section will be
sa ved in theve hicle as the standard setting.
St andard settings can be changed byallvehi-
cle users.
User pro/les sa vepersonal settings. If theve hicle
is used byseveral people, a person can change
th eir pro/le settings without changing the settings
of other users.
If th eve hicle is equipped with the MBUX high end
Re ar Seat Enter tainment System, the occupants
in there ar compartment can log in as Mercedes
me users from their seats. The Multiseat Pro/le
Management allo ws three pro/les tobe used MBUX multimedia system
319
319
simul
taneous ly. A user pro/le can only be acti va-
te d simultaneously on one displa y.
% Some settings apply tothe entire vehicle and
are displ ayed in all user pro/les, e.g. ambient
lighting and the cur rent navigation settings.
These initially belong tothe driver, but can
also be changed bytheot her vehicle occu-
pants in their user pro/le.
Yo u can individualise a user pro/le in theve hicle
using the set-up assistant or using the settings in
yo ur user pro/le. Some settings, e.g. the
Mercedes me PIN and a pro/le pho toare made in
th e Mercedes me app or in the Mercedes me Por-
ta l.
User-speci/c content and applications with per-
sonal data are pr otected bydi.erent le vels of
security. Toaccess pr otected content, the
Mercedes me PIN and, depending on theve hicle
equipment, biometric senso rscan be used.
% The security le vel is set bythe multimedia sys-
te m and calculated from the combination of
all sensor inputs. Some security le vels cannot
be turned o.. %
When a user pro/le is activated, thefo llowing
personalised comfort systems, forex ample,
can be adjusted or their settings loaded:
R Seat
R Ambient light
R Outside mir rors
R Blinds
R Clima tecont rol settings
If th e user pro/le is activated when driving
th en the driver's seat position will not be
adjusted.
Depending on theve hicle equipment you can, as
a user, sa vethefo llowing settings, forex ample:
R Driver's seat, steering wheel and mir ror set-
tings
R Climate control
R Ambient lighting
R Radio (including station list)
R Sugge stions and favo urites Sugg Sugg
es
estionstions
The vehicle can learn the habits of the driver. It
th en makes suggestions rega rding navigation des-
tinations, phone numbers and music preferences.
The requ irements forth at are the selection of a
user, your consent tothere cording of data and
su1cient collected data.
Fav Fav our
ourit
ites
es
Fa vourites o.er youqu ick access tofrequently
used applications. 100 favo urites are available in
to ta l. Con/gur
Con/gur
ing
inguser
user s, sugg
s, sugg es
estions and fav
tions and favour
our it
ites
es R
R
eq
eq uir
uir ements:
ements:
R Touse the set-up assista nt:theve hicle is sta-
tionar y.
Multimedia system: 4 © 5
f 5
Change user
A
A dding a user
dding a user #
Select fAdd user .
A QR code is loaded. 320
320
MBUX multimedia system
#
Scan the displa yed QR code with the
Mercedes me app or any QR code scanner on
a mobile device. If the Mercedes me app is
not yetinstalled on your mobile device, you
will be directed tothe store of your mobile
device. #
Follow the directions in the app.
The vehicle is connected with your Mercedes
me user account. This automatically creates
yo ur user pro/le in theve hicle.
If only your user pro/le is available, it will be
loaded automaticall y.
If more than one user pro/le is available, you
will be directed tothe user selection.
When theve hicle is stationar y,the set-up
assistant starts automatically aTer user selec-
tion.
Selecting user op Selecting user op tions
tions #
Select Settings. #
Select Suggestions. #
Select Allow all suggestions .
or #
Switch the options on or o. individuall y.
If an option is swit ched on and su1cient data
has been gathered, suggestions based on your
user behaviour will be o.ered toyou. #
F
For int
or int ellig
elligent multimodality
ent multimodality: :select Multimo-
dality.
If th e option is active, the MBUX Voice Assis-
ta nt can be activated in cer tain situations. #
T To switc
o switc h t
h the lear
he lear ning function
ning function o.
o.f
for 24 h:
or 24 h:
switch on Deactiv. intelligent learning for
24h. #
T
To delet
o delet e cumulat
e cumulat ed sugg
ed sugges
estions:tions: select
Reset suggestion history and con/rmJa(Yes).
Pr ot
Pr otecting
ecting user
user-speci/c
-speci/c cont
content and applications
ent and applications
If yo u add a new user, access pr otection is
already activated forth e user pro/le. The
Mercedes me PIN and, depending on theve hicle
equipment, biometric senso rsare available for
access. Biometric senso rsmust be taught in in
th eve hicle. The authentication process then takes
all taught-in and available senso rsinto account.
The following user-speci/c content and applica-
tions are pr otected, forex ample:
R User selection and user pro/le settings R
Biometric senso rs
The teaching-in of biometric sensors is protec-
te d.
R Sugge stions
The da taand de term ination of the most prob-
able navigation destinations, media sources,
ra dio stations, contacts and messages are
pr otected.
R ENERGIZING COACH
The recorded health data and their evaluation
are pr otected.
R Mercedes me connect store
The pur chase of services is pr otected. #
Switch Protect content on or o.. #
Switch Access protection on or o..
% When access pr otection is switched o., your
user pro/le can be accessed and changed
from every vehicle seat.
% Access pr otection is switched on or o. on a
ve hicle-speci/c basis. MBUX multimedia system
321 321
T
T
eac
eac hing in, editing and dele
hing in, editing and dele ting biome
ting biometr
tric data
ic data
The biometric data models are sa ved in the sen-
sors in theve hicle. If recognition has been taught-
in, this sensor ser ves as a cont ributory factor for
authentication on the multimedia system. #
Select Protect content .#
Select Facial recognition, Fingerprint recogni-
tion orVoice recognition.
% If necessar y,authenticate yourself on the mul-
timedia system.
A
A ut
ut henticating using f
henticating using f ace r
ace recognition
ecognition #
Close the driver's door or fasten the driver's
seat belt. #
Look at the driver display for about /ve sec-
onds.
Yo ur face is scanned. A message in the driver
display sho wswhe ther facial recognition was
successful or not. You can unlock your user
pro/le and pr otected applications with the
fa cial scan. A A
ut
ut henticating using
henticating using /ng
/nger
erpr
pr ints
ints #
Place and liT your /n gerseveral times on the
/ngerprint sensor under theto uchscreen
(/ page 302).
The /n geris scanned. If the scanning proce-
dure is successful, a message appears on the
cent ral displa y.Yo u can unlock your user pro-
/le and pro tected applications with your /n ger
print.
A
A ut
ut henticating using v
henticating using v oice r
oice recognition
ecognition #
Speak the sentence shown on the central dis-
play and follow theVo ice Assistant's inst ruc-
tions.
If th evo ice recognition was successful, a mes-
sage appears on the central displa y.Yo u can
unlock your user pro/le.
% Avoid backg round or disturbing noises during
vo ice recognition.
Dele Dele ting biome
ting biome tr
tric data
ic data #
Tap on E ,fo rex ample, behind Facial rec-
ognition. #
Select Yes. T
T
eac
eac hing in t
hing in t he v
he vehicle ke
ehicle key f
y f or
or pr
pro/le
o/le selection
selection #
Select Protect content . #
Select Key recognition. #
Have theke yre ady and follow the set-up
assistant's prom pts.
The user pro/le is lin kedto the selected key.If
yo u open theve hicle with theke y,the light,
mir ror and seat settings foryo ur user pro/le
are pre-activated. The keyyo u are cur rently
using for unlocking is used.
The key is only storedforth e driver and for
one user pro/le.
Selecting a user
Selecting a user
% When you call up your driver pro/le, the driv-
er's seat and the steering wheel can be set.
Yo u can cancel the setting process with the
fo llowing actions:
R Press Tap here to cancel. messageonthe
cent ral displa y.
R Press one of the seat operating buttons in
th e driver's door. #
Select Change user. 322 322
MBUX multimedia system
R
Engine oil level Reduce andthe bar display for
indicating the engine oil le vel on the driver dis-
play is yellow and is abo ve"max": #
Drain o. any excess engine oil that has been
added. Todo so, consult a quali/ed specialist
wo rkshop.
R For engine oil level, switch on vehicle #
Switch on theve hicle tocheck the engine oil
le ve l.
R Engine oil level System inoperative: The oil
leve l sensor is defective or not connected. #
Consult a quali/ed specialist workshop.
R Engine oil level currently inoperative #
Close the bonnet.
T T opping up engine oil
opping up engine oil &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of /re and injury from
engine oil
If engine oil comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothe /ller opening. #
Allow the engine tocool o. and thor-
oughly clean the engine oil from compo-
nent parts before starting theve hicle. *
N NOOTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters which
do not cor respond tothe speci/cations
ex plicitly prescribed forth e service inter-
va ls. #
Follow the inst ructions on the service
inter val display forch anging the engine oil and obser
vethe prescribed change
inter vals. #
Do not use additives. *
N NOOTE
TE Damage caused bytopping up too
much engine oil To
o much engine oil can damage the engine or
th e catalytic con verter. #
Have excess engine oil remo ved at a
qu ali/ed specialist workshop. %
Depending on driving st yle, theve hicle con-
sumes up to0.8 litre of oil per 1000 km. The
oil consum ption may be higher than this when
th eve hicle is new or if you frequently drive at
high engine speeds.
% Depending on the engine, the cap may be
installed in the engine compartment in di.er-
ent locations. 366
366
Maintenance and care
R
Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards.
R Do not use car wash prog rammes with a /nal
hot wax treatment.
R Do not use paint cleaners, bu1ng or polishing
products, gloss preser vers, e.g. wax.
In theev ent of paintwork damage:
R Always ha vepaintwork repairs car ried out at a
qu ali/ed specialist workshop.
R Make sure thera dar sensors function
(/ page 228). N No
ot
tes on cleaning decor
es on cleaning decor ativ
ative f
e foils
oils Obser
vethe no tes on matt /nish care in thech ap-
te r "No tes on paintwork/matt /nish paintwork
care" (/ page 370). They also apply tomatt dec-
orative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage. Cleaning
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances, e.g. a car shampoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is oth-
erwise a risk of damaging the decorative foil
ir re parabl y.
R Ifth ere is dirt on the /nish or if the decorative
fo il is dull: Use thePa int Cleaner recommen-
ded and appr ovedfo r Mercedes-Benz.
R Insect remains: Soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: Soak with water and rinse o.
aTer wards.
R Topreve ntwa ter stains, dry a foil-wrapped
ve hicle with a soT, absorbent clo thaTer every
car wash.
Av Av oiding damag
oiding damag e t
e to t
o t he decor
he decor ativ
ative f
e foil
oil
R The service life and colouring of decorative
foils are impaired by:
- Sunlight -
Tempe rature, e.g. hot air blo wer
- Weather conditions
- Stone chippings and dirt
- Chemical cleaning agents
- Oily products
R Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely re paired. In such
cases, visit a quali/ed specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pro tected bya decorative foil aTer removing a
decorative foil. Maintenance and care
371 371