2022 MERCEDES-BENZ GLC ECU

R
Mer cedes-Ben zemer gency callsy stem (aut o‐
matic emergency calland SOS button)
The Mercede sme conne ctAccid ent and Brea k‐
do wn Manag eme ntand theMer cedes- Benz
emer gency callcent erareav ailable toyou
ar oun dth ecloc k.
The mebutt onand theSOS buttoncan befound
on theve hicle's overhead control panel
(/ page263).
Yo ucan also calltheMer cedes- BenzCustomer
Cent erusi ng themultimedia system
(/ page26 4).
Please note that Mer cedesme connectis a
Mer cedes-Ben zser vice.In emer gencie s,firs tcal l
th enation alemer gency service sus ing the
st andar dnat ionalemer gency service telephon e
numb ers. In emer gencie s,youcan also usethe
Mer cedes-Ben zemer gency callsy stem
(/ page269).
Obser vethecon ditions ofuse forMer cedes me
connect andother services. These canbe
obt ained intheMer cedes mePortal: http s://
me. secure.m erced es-ben z.com Fu
rther information aboutMercedes meconn ect
ser vices canbeobt ained intheMer cedes me
Po rtal: http s:// me. secure.m erced es-ben z.com
Inf orma tion onMer cedes meconnect Acci‐
dent andBreak down Manag emen t
The Accid ent and Brea kdo wnManag eme ntcan
incl udeth efo llo wing functions:
R Supplem enttotheMer cedes- Benzemer‐
ge ncy callsy stem (/ page269)
If neces sary,thecon tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐
wa rdsth ecall toMer cedes meconn ectAcci‐
dent andBrea kdo wnManag eme nt.Forw ard‐
ing thecall isho we verno tpossi bleinall
countr ies.
R Breakdo wnassi stanc eby ate ch nici anon
lo cati onand /or theto wing away oftheve hi‐
cle tothenear estaut hor ized Mercedes- Benz
Cent er
Yo uma ybe charge dfo rth ese services.
R Addition totheemer gency guide af te rau to‐
matic accide ntor breakdo wndetection
(/ page 264) In
theeve ntofabr ea kdo wnoracci dent, fur‐
th er vehicle datais sent whichenables opti‐
mal suppor tby theMer cedes- BenzCustomer
Cent erand theaut hor ized service partner or
br eakdo wnassis tance.
R Addition totheMer cedes meconnect
ser vice Telediagno stics
Wi th theTe lediagno stics func tion,spec ific
we arand failur ere por tsarere cor ded bythe
ser vice prov ider ,in so faras these can be
clear lyint erpr eted and areav ailable thro ugh
th emonit oring ofcom ponen tsthat aresub‐
je ct to diagnos tics.
If yo ur vehicle detects abr ea kdo wnorthre at
of abr eak down, youma ybe prom pte dvia
th emultimedia system tocont actthe
Mer cedes-Ben zCus tomer Cent erforfur ther
help. Thisprom ptinthemultimedia system
onl yappear swhen theve hicle isstatio nary. 262
MBUX multimedia system

%
These services aresubject totech nica l
re strictions such asthemobile phonecover‐
ag e, mobil ene tworkqu alit yand theability of
th epr ocessin gsy stems tointerpr et the
tr ans ferred dat a.In some circums tances,
th is can result indela ysorthefa ilur eof the
inf ormatio nto appear inthemultimedia sys‐
te m.
Mor einf ormation aboutMer cedes meconnect
ser vices canbeobt ained intheMer cedes me
Po rtal: http s:// me. secure.m erced es-ben z.com
Data trans ferre ddur ing Mer cedes mecon‐
ne ct cal lse rvices
The datatransf erreddur ing aMer cedes mecon‐
nec tcall depends on:
R The reason forinitia tionofthecall
R The service that isselec tedin thevo ice con ‐
tr ol system
R The activ ated Mer cedes meconnect services
Yo ucan find outwh ich da ta istransf erredwhen
using theser vices inthecur rentl yva lid
Mer cedes meconnectte rm sof use and thedat a
pr otect ion information forMer cedes mecon‐ nect.
Youcan find these inyour Mer cedesme
user accoun t. Mer
cedes mecalls Ma
king acall viatheove rhead contr olpa nel 1
mebutt onforser vice orinformation calls
2 SOS buttoncover
3 SOS button (emerg ency callsy stem)
Making aMer cedes mecall #
Press mebutt on1. MBUX
multimedia system 263

R
The available mobilephon etransm ission
te ch nol ogy .
R The activatedMer cedes meconnectser v‐
ices.
R The service select edinthevo ice con trol sys‐
te m.
Dat atransf erifMer cede sme connectser v‐
ice sar eno tactiv ated
If no Mer cedes meconnect services areactiv a‐
te d, thefo llo wing datais transf erred:
R Vehicle identif ication number
R Time ofthecall
R Reason forth einitiat ionofthecall
R Countr yindicat oroftheve hicle
R Setlanguag efo rth emultimedia system
R Telephon enumb erofthecomm unication
platf orm ins talled intheve hicle
If acall ismade fora ser vice appointment via
th eser vice reminder ,th efo llo wing datais also
transmit ted:
R Cur rent mil eage and main tenance data If
acall ismade afte rau tomatic accide ntor
br eakdo wndetection using themultimedia sys‐
te m, thefo llo wing datais also transm itted:
R Cur rent mil eage and main tenance data
R Cur rent vehicle location
If Ac cid ent and Brea kdo wnManag eme ntis
cal led via thevo ice con trol system, thefo llo wing
dat acan also becalled upfrom theve hicle by
th eMer cedes- BenzCustomer Cent er:
R Current vehicle location
Data transf erifMer cedes meconne ctser v‐
ices areactiv ated
An ove rview of thedat atransmit tedcan be
fo und inthere spectiv ete rm sof use for
Mer cedes meconn ectservices. These canbe
obt ained intheMer cedes meportal:htt ps:/ /
me. secur e.mercedes -benz.com
Data processing
The datatransm itted within thescope ofthecall
is dele tedfrom thepr ocessin gsy stem afte rth e
cal lis finis hed ,in so faras this dat ais no tbeing
used forot her activ ated Mer cedes meconn ect
ser vices. The
incident- specificdat ais processed and
st or ed intheMer cedes- BenzCustomer Cent er
and, ifre qu ired toprocess theinciden t,forw ar‐
ded totheser vice partner aut hor ized bythe
Mer cedes-Ben zCus tomer Cent er.Plea setake
no te ofthedat apr otect ion information onthe
Mer cedes meInterne tpag ehttps: //
www .mercedes.me orinthere cor ded mess age
imme diat ely afte rcall ing theMer cedes- Benz
Cus tomer Cent er.
% The recor ded mess ageis no tav ailable in
eve rycou ntry. Ov
ervie wof theMer cedes me&App smenu When
youlog inwit hauser accoun tto the
Mer cedes mePortal, then ser vices andoffers
fr om Mer cedes-Benz willbe available toyou.
Fo rmor einf ormation consult anauthor ized
Mer cedes-B enzCent eror visit theMer cedes me
por tal:htt ps:/ /me .secure.m ercedes -benz.com
% Mak esur eyo ualw ayske ep theMer cedes
me apps updat ed. 266
MBUX multimedia system

Ra
dio &medi a Ov
ervie wof the symb olsand func tions inthe medi amenu Symbo
lD esignation Function
6 PlayS electtostar tor con tinue playbac k.
8 Rest Select topause thepla ybac k.
: Repeat atrac kS electtorepeat thecur rent trac kor theactiv epla ylist.
R Selec tonc e:theactiv epla ylistis repeat ed.
R Select twice:thecur rent trac kis repeat ed.
R Select thre etimes: thefunc tion isdeactiv ated.
9 Rando mplay bac kS electtopla ybac kth etra cksin rando morde r.
00F5 /00F6 Skip
forw ards/ backS electtoskip tothene xt or tothepr ev ious trac k.
ß Options Selecttosho wadditional options.
5 Categor ies Selecttosho wor sear chthro ugh available categor ies(e.g.pla ybac klis ts,albums ,
ar tis ts,et c.).
ª SearchS electtosear chintheactiv emenu. Youcan sear chforar tis ts, genres ormoo ds,
fo rex am ple. 27
2
MBUX multimedia system

R
The TuneIn Radio service isactiv ated inthe
Mer cedes mePortal.
R The datavo lume isavailable.
De pen dingon thecount ry,dat avo lume may
need tobe pur chased.
R Afast Int erne tconnection fordat atransmis‐
sion free ofinterfere nce.
% Datavo lume canbepur chased directl y
fr om amob ilephone netw orkpr ov ider via
th eMer cedes mePortal.
% The function sand services arecoun try-
dependen t.Fo rmor einf ormation, consultan
au thor ized Mercedes-B enzCent er.
Multimedia system:
4 © 5
Radio #
Select TuneIn Radio.
The TuneIn menu appe ars. The last statio n
se tst ar ts pla ying .
% The connectionqu alit ydepen dson thelocal
mobile phonerecep tion. Se
tting upsatellite radio Re
quirement s:
R Satellit era dio equipment isavailable.
R Regis tration withasat ellit era dio prov ider
has been completed.
R Ifre gis tration isno tincluded whenpurchas‐
ing thesy stem, your credit cardde tails will
be requ ired toact ivat eyo ur acc oun t.
Mult imed iasystem:
4 © 5
Þ Radio 5
SiriusXM
5 Z Option s #
Select ServiceInformation.
The service information screen appear s
sho wing thera dio IDand thecur rent sub‐
scr iptio nstatus . #
Establish ate lephon econ nection . #
Followtheser vice staf f's instruct ions.
The activatio npr oce ssma yta ke up toten
minut es.
% Youcan also have thesat ellit eser vice acti‐
va tedonline. Todo so, please visithttps:/ / www
.siriusxm. com(USA)orhtt ps:/ /
www .siriusxm. ca(Canada). Music
andspor taler ts Multimedia
system:
4 © 5
Radio 5
SiriusXM 5
Z
5 Alert s
Se tting music andspor taler ts
This function enables youto progr am analer tfo r
yo ur favo rite artis ts,tr ac ks orspor tingevents.
Mu sic aler ts can besave dwhils ta trac kis being
pla yedand spor taler tscan besave ddur ing a
liv ega me. Youcan also spec ifyspor taler tsvia
th emenu option .The system then con tinuousl y
sear ches thro ugh allthech ann els. #
Seta music orspor tsaler t,to be informed of
matc hesintheLiv epr og ram.
Ac tiv atin gthe musi cin fo rm ation functi on #
ActivateMu sic Ale rts 0073.
Se ttin gamusi cale rt #
Select Add Alert. 27
8
MBUX multimedia system

#
Select Artists orSong inthedialog window.
The alertis setfo rth ecur rent artis tor trac k.
If amatc his found, apr om ptappear sask ing
whe ther youwish tochang eto thest atio n.
Ac tiv atin gspo rtsinf ormat ion #
ActivateActiv ateSpo rtsAlerts 0073.
Se ttin gaspo rtaler t #
Select AddAlert . #
Select thete am nam eor league inthedialog
windo w.
Dele ting ind ivid ualsp orts and music aler ts #
Selec tMan ageMusi cAl ert s.
or #
Selec tMan ageSport sAl ert s. #
Selec tan artist or trac k.
or #
Select ate am. #
Select DeleteSel ect edEntries .
All high light edaler tsaredele ted. Dele
ting allspor tsand music alerts #
Select Manage MusicAlerts.
or #
Select Manage SportsAlert s. #
Select DeleteAll Entries.
All aler tsaredele ted. Sound
settings Ov
ervie wof functions inthesound menu The
setting optio ns and functions available
depen don thesound system installed. Youcan
fi nd outwh ich sou ndsystem isins talled inyour
ve hicle intheDigit alOper ator's Manual.
St andar dsoun dsy stem and Advanced sound
sy stem
The follo wing functionsar eav ailable:
R Equalize r:
- Treble, mid-rangeand bass
R Balance andfader
R Volume:
- Automatic adjustment Bur
mes ter®
sur round soun dsy stem and
Bu rm ester®
high-e nd3D surround soun d
sy stem
The follo wing functionsar eav ailable:
R Equalize r:
- Treble, mid-ra ngeand bass
R Balance andfader
R Sound focus
R VIP seat(Bu rmester®
high-end 3Dsurround
soun dsy stem only)
R Sound profiles
R Volume:
- Automatic adjustment MBUX
multime diasystem 27
9

If
th eindicat or/warning lampsintheins trument
clus terdo notlig ht up atlow temp eratur es,itis
ve ry likelyth at thedisc hargedbatt eryhas fro‐
zen .In this case youma yne ither jump-start the
ve hicle norcharge thebatt ery.
The service life of abatt eryth at has been
th awe dma ybe dramaticall yshor tened .The
st ar tin gch aract eristic sma ybe impair ed,espe ‐
ciall yat low temp eratur es.
It is recomme ndedthat youha ve ath aw ed bat‐
te ry checkedat aqu alif ied spec ialistwo rkshop.
All vehicl es
* NO
TEDama gecau sed bynum erou sor
ex tende datt em ptsto star tth eengine Nu
me rous orextende datt em ptsto star tth e
engine maydamag eth ecat alytic converter
due tonon-co mbusted fuel. #
Avoid numer ousand extende datt em pts
to star tth eengine. Obser
vethefo llo wing pointsdur ing star tin g
assis tance and when chargin gth ebatt ery:
R Onlyuse undamag edjum per cables/c harg‐
ing cables withasuf ficie ntcross -secti onand
insu late dte rm inal clam ps.
R Non-insulat edpar tsof thete rm inal clam ps
mus tno tcom eint ocon tactwi th other metal
par tswhile thejum per cable/c harging cable
is con nect edtothebatt ery/jum p-start con‐
nectio npoi nt.
R The jumper cable/c harging cable mustno t
com eint ocon tactwi th anypar tswhic hma y
mo vewhen theengine isrunning .
R Alw aysmak esur eth at nei ther youno rth e
batt eryis elect rostatic allych arge d.
R Keep away from fire and open flames .
R Donotlean overth ebatt ery.
Obser vetheadditional follo wing pointswhen
ch argin gth ebatt ery:
R Onlyuse batterych arge rs tested and
appr oved forMer cedes-Benz.
R Read thebatt erych arge r's oper ating instruc‐
tions beforech argin gth ebatt ery. Obser
vetheadditional follo wing pointsdur ing
st ar tin gassis tance:
R Startin gassis tance mayonly beprov ided
using vehicles, batteries orother jumpstar t
de vic es wit hano min alvoltag eof 12 V.
R The vehicles mustno tto uc h.
R Vehicl eswith aga soline engine: Jump
st ar tth eve hicle onlywhen theengine and
ex haus tsy stem arecold. St
arting assistance andchargin gth e12 V
batt ery Re
quirement s:
R The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
R Vehicl eswith automatic transmiss ion:
The transmis sionisin posi tion 005D.
R The igniti onand allele ctrical consumer sar e
swi tched off.
R The hood isopen. Br
eakdo wnassi stanc e305

%
Ve
hicl eswith automatic transmiss ion:
The automatic transmiss ionmaybe locked
in posit ion005Dintheeve ntofdama getothe
electr icalsystem. Toshif tto 005C ,pr ov ide the
on-boar delectr icalsystem withpo we r
( / pag e305). #
Load theve hicle ontoth etra nspor ter. #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005D. #
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. #
Onlysecur eth eve hicle bythewheels.
Ve hicl eswith ADSPL US (Adap tiveDam ping
Sy stem PLUS) &
WARNIN GRisk ofan acci dent when
tr ansp orting vehicles withAd aptive
Dam pingSy stem PLUS
When transpor tingvehicles withAd aptive
Dam pingSy stem PLUS, theve hicle/tr ailer
combination maybegin torock and star tto
skid. #
Load theve hicle correctl yont oth e
tr ans porter . #
Secur eth eve hicle onallfour wheel s
wit hsuit able tensi oni ng stra ps. #
Donotexc eed themaximum permissi‐
ble speed of35 mph(6 0km/h) when
tr anspo rting. *
NO
TEDama getotheve hicle from secur‐
ing itincor rectl y #
Afterloa ding, theve hicle mustbe
secur edon allfour wheel s.Ot her wise,
th eve hicle could bedamag ed. #
Aminimum distance of8in (20 cm)
up wa rdsand 4in (10 cm) down wards
mus tbe kept tothetranspor tplatf orm. #
Secur eth eve hicle onallfour wheel saf te r
loading . 4MA
TICvehicl es/vehicl eswith automatic
tr ansmiss ion #
Mak esur eth at thefront and rear axle scom e
to rest on thesame transpor tatio nve hicle.
* NO
TEDama getothedr ive train due to
inc orrect pos itioning oftheve hicle #
Donotposition theve hicle abovethe
connecti onpointofthetranspor tve hi‐
cle. 31
0
Brea kdo wnassista nce