of
the donor batter y,then POSITIVE contact
2 and the positive term inal of the donor bat-
te ry. Begin each time with the contacts on
yo ur ow nve hicle /rst. #
ATer removing the jump lead/charging cable,
close co ver1 of POSITIVE contact 2.
Plug-in h
Plug-in h ybr
ybr id:
id:ifyo ur vehicle has been star ted
with starting assis tance, it may not be possible to
use the electric drive for appr oximately 30
minutes.
Fu rther information can be obtained at a quali/ed
specialist workshop. R R
eplacing t
eplacing t he 12 V batt
he 12 V batt ery
ery #
Obser vethe no tes on the 12 V battery
(/ page 350).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a quali/ed specialist
wo rkshop, e.g. at a Mercedes-Benz Se rvice
Centre. Obser
vethefo llowing no tes if youwa nttoreplace
th e battery yourself:
R Alwaysre place a faulty battery with a battery
which meets the speci/c vehicle requ ire-
ments.
The vehicle is equipped with an AGMtech nol-
ogy bat tery (Absorbent Glass Mat) or a lith-
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM bat tery or lith-
ium-ion batter y.Fo r saf etyre asons, Mercedes-
Benz recommends that you only use batteries
which ha vebeen tested and appro vedfo ryo ur
ve hicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow /ttings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is alw ays con-
nected tothe original opening on the side of
th e batter y.
Fi t any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon-
nected in the same way. T T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away P
P
er
er mitt
mitt edto
ed towing met
wing met hods (non plug-in h
hods (non plug-in h ybr
ybrid)
id) *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. Breakdown assis
tance
355
355
R
thev Towing not permitted See Owner's
Manual display message appears
Ex
Ex cep
cep tion:
tion: ifth eve hicle is located in a danger
zone, it can be reco vered from the danger zone
despite the display message or the display not
wo rking.
It must not be towe d fur ther than 50 m with bo th
axles on thegr ound. A towing speed of 10 km/h
must not be exceeded. Be yond these limits, only
transporting is permitted. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods. #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R The vehicle cann otbe star ted.
R the electric parking brake cannot be released
or applied R
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission cannot be shiTed toposition i
or j.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
transmission cannot be shiTed toposition i
or if the display does not show anything,
transport theve hicle (/ page 358). A towing
ve hicle with liTing equipment is requ ired for
ve hicle transpo rtation.
* NO
NOTE
TEDamage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 385). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger Breakdown assistance
357
357
Height when opened and headr
Height when opened and headr
oom (plug-in
oom (plug-in
h
h ybr
ybr id)
id) Model
Model
1
1 Height
Height
when opened
when opened 2
2
Headr
Headroom oom
All models 2232 mm 1956 mm V
V
ehicle dimensions (plug-in h
ehicle dimensions (plug-in h ybr
ybrid)
id) All models
All models
Ve
hicle width includ-
ing outside mir rors 2096 mm
Ve hicle width exclud-
ing outside mir rors 1890 mm
Ve hicle height 1622 mm
Wheelbase 2873 mmV V
ehicle lengt
ehicle lengt h (plug-in h
h (plug-in hybr
ybrid)
id) Mode
lV
Mode lV ehicle length
ehicle length
GLC 300 e 4MATIC 4731 mm
GLC 300 de 4MATIC 4742 mm W
W
eights and loads
eights and loads Please obser
vethefo llowing no tesfo rth e speci-
/ed vehicle data:
R Items of optional equipment increase the unla-
den weight and reduce the pa yload.
R Vehicle-speci/c weight information can be
fo und on theve hicle identi/cation plate
(/ page 385).
R
R oof load
oof load Model
Model
Maximum r
Maximum roof load
oof load
All model s7 5 kg Maximum design speeds
Maximum design speeds
N
No
ot f
t f or Mer
or Mer cedes-
cedes- AMG v
AMG vehicles:
ehicles:
Missing values werenot available at the time of
going topress.
Maximum per
Maximum per missible speed
missible speed
All models High-v
High-v
olt
oltag
age batt
e batt er
ery (plug-in h
y (plug-in h ybr
ybrid)
id) N
No
ot
tes on t
es on t he pow
he pow er suppl
er suppl y f
y for v
or v ehicles wit
ehicles wit h a
h a
high-v
high-v olt
oltag
age batt
e batt ery
ery
In accordance with European standard EN
17186:2019, vehicle identi/ers are located on the
ve hicle in thefo llowing places:
R Onthe inside of the soc ket 0ap
R Onthech arging cable connector
In addition, charging stations in European coun-
tries are equipped with ene rgy supp lyidenti/ers.
Yo u can rech arge your vehicle at charging stations
where thech arging station identi/er cor responds
to theve hicle identi/er.
Fo r fur ther information on charging the high-volt-
age batter y,referto the "Charging the high-volt-
age battery" section (/ page 196). Te
ch nical data
397 397
1
Supply type: AC
St andard: EN 62196-2
St yle: type 2
Plug type: charging cable soc ket and vehicle
plug
Missing values werenot available at the time of
going topress. Maximum batt
Maximum batt
er
ery capacity and c
y capacity and c har
harging times
ging times All models
All models
Ty
pe Lithium-ion
Maximum energy con-
te nt 13.5 kWh
Ra nge in electric-only
mode
Cha rge time – mode 3
with 7.4 kW charging
capacity App
rox. 1 h 30 min
Char getime – mode 3
with 3.7 kW charging
capacity App
rox. 2 h 45 min
Char getime – mode 2
with 1.8 kW charging
capacity App
rox. 6 h 30 min Charging times – modes 2 and 3 apply
toAC
ch arging from 10% to100% of the usable energy
content. The time
take nto charge the battery depends on
th ech arge status of the batter y,the ambient tem-
perature and thech arging capacity of the batter y.
The charging capacit y,in turn, depends on the
supply voltage, the cur rent intensity and the type
of po wer suppl y.
The ratedvo ltage range foryo ur vehicle can be
fo und on the information label in the soc ket co ver
( / page 196). T T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe cooling system may be nec-
essar y,depending on theve hicle model. The ret-
ro /tting of a trailer hit chis only permissible if a
to wing capacity is speci/ed in your vehicle docu-
ments.
Fu rther information can be obtained at a quali/ed
specialist workshop. 398 398
Te
ch nical data
Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a quali/ed specialist workshop. K K
e
ey
y Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Á
Replace key *H
aveth eke yre placed. #
Consult a quali/ed specialist workshop.
Á
Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 82). Display messages and
warning/indicator lamps
407
407
Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Á
Key not detected (white dis-
play message) *T
hekey is cur rently unde tected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot for starting with theke y (/ page 166).
Á Key not detected (red dis-
play message) *T
hekey cann otbe de tected and may no longer be in theve hicle.
If th eke y is no lon ger in theve hicle and you switch o. theve hicle:
R You can no longer start theve hicle.
R You cannot centrally lock theve hicle. #
Ensu rethat theke y is in theve hicle.
If th eke y is in theve hicle and still not recognised: #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Place theke y in the slot for starting the engine with theke y (/ page 166).
The key battery is weak or dischar ged. #
Check the battery using the indicator lamp (/ page 80). #
Replace theke y batter y,if necessary (/ page 82).408
408
Display message
s andwarning/indicator lamps
Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra1c conditions. #
Clean the windscreen.
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a quali/ed specialist workshop. Climat Climat
e contr
e contr ol
ol Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
&
inoperative See Owner's
Man. *T
he stationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on the stationary heater, waiting se veral minutes between each attem pt. #
Ifth e stationary heater does not switch on, consult a quali/ed specialist workshop.
&
inoperative Battery low *T
he on-board elect rical system voltage is too lo w.
The stationa ryheater has switched itself o.. #
Drive an extended distance until the battery has reached a su1cient charge leve l again. 414 414
Display message
s andwarning/indicator lamps
Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
&
inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary hea ter cannot be switched on. #
Refuel theve hicle.
&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage battery (/ page 196). Display messages and
warning/indicator lamps
415 415