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If th e display message does not disappear: #
Stop theve hicle in accordance with the tra1c conditions. #
Clean the windscreen.
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a quali/ed specialist workshop. Climat Climat
e contr
e contr ol
ol Displa
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&
inoperative See Owner's
Man. *T
he stationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on the stationary heater, waiting se veral minutes between each attem pt. #
Ifth e stationary heater does not switch on, consult a quali/ed specialist workshop.
&
inoperative Battery low *T
he on-board elect rical system voltage is too lo w.
The stationa ryheater has switched itself o.. #
Drive an extended distance until the battery has reached a su1cient charge leve l again. 414 414
Display message
s andwarning/indicator lamps
Page 418 of 525
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&
inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary hea ter cannot be switched on. #
Refuel theve hicle.
&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage battery (/ page 196). Display messages and
warning/indicator lamps
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&
Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than twice with theve hicle switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again.
& Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage battery (/ page 196).
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rolwill be operational again. 416 416
Display messages and
warning/indicator lamps
Page 420 of 525

Hybr
Hybr
id syst
id syst em
em Displa
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v
Towing not permitted See
Owner's Manual *T
he drive system is malfunctioning. #
Have theve hicle transpo rted only using a transpor ter or trailer (/ page 356).
ò Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
è
Charger cable connected *Y
ou cannot pull away while thech arging cable is connected. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connector cann otbe remo ved from thech arging station's soc ket. #
Press the EMERGENCY OFF switch on thech arging station.
If th ech arging cable connector cann otbe remo ved aTer that: Displ
aymessages and warning/indicator lamps
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417
Page 421 of 525

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Request service personnel from the operator of thech arging station via the emer gency call button or the emer-
ge ncy numbers attached tothech arging station.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a di.erent charging station.
or #
Have the RFID card checkedto ensure it is functioning.
Charging method currently
unavailable Please try
again or change charging
method *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a di.erent charging station.
Charging fault Please
change charging method
See Owner's Manual *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a di.erent charging station.
Only electric drive availa-
ble Power limited *T
he fuel tank is em pty and the combustion engine is switched o.. The output of your vehicle is limi ted because you
are driving in elect ric mode. 418 418
Display messages and
warning/indicator lamps
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Refuel immedia tely.
Subse quentl y,there may be temp orary restrictions in theav ailability of elect ric mode over a driving distance of
50 km.
If th ere is fuel in theve hicle, there is a fault with the combustion engine. #
Consult a quali/ed specialist workshop.
"Electric" drive program
currently unavailable *T
hecharge leve l of the high-voltage battery is not su1cient forth e Electric drive prog ram.
Char gethe high-voltage battery (/ page 196).
Reduced drive system per-
formance See Owner's
Manual *T
he drive system switches toemer gency ope ration mode due toa malfunction. #
Drive on carefull y. #
Consult a quali/ed specialist workshop.
Û
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltage battery has overheated. There is a risk of /re. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
If possible, stop theve hicle in the open air and ensure that all vehicle occupants getout.
% Supporting vehicle functions may activate automaticall y,e.g. the air-recirculation mode as part of climate control. #
Do not continue driving. #
If smoke is present, lea vethe danger zone and call the /re service immediatel y. #
Consult a quali/ed specialist workshop even if there are no extern al signs of a /re. Displ
aymessages and warning/indicator lamps
419 419
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Û
Malfunction *T
he drive system is malfunctioning. A warning tone will also sound. #
Consult a quali/ed speciali stwo rkshop.
*T here is a serious malfunction if the display message and warning tone are repeated at short inter vals. You must stop
th eve hicle immediately in accordance with the tra1c conditions because the drive system is automatically deactiva-
te d. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Switch o. theve hicle and consult a quali/ed specialist workshop.
Û
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
Without changing gear,
consult workshop *T
he drive system cann otbe restar ted due toa malfunction.
If th e transmission position is changed using the DIRECT SELECT le ver,th e drive system will be switched o. in park
position jor neutral i. #
Consult a quali/ed specialist workshop and do not change the transmission position.
Without starting engine
again, consult workshop *I
t is not possible torestart the drive system due toa malfunction. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop. 420 420
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d
Malfunction *T
he drive system is malfunctioning. The output of your vehicle is restric ted. #
Consult a quali/ed specialist workshop.
d
Stop Switch engine off *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Performance severely limi-
ted *T
he drive system is outside the normal operating temp erature range, e.g. due toextremely low or high outside temp er-
atures.
The output is se verely re stricted.
Once the operating temp erature of the drive system returns tonormal, the full output will be available again. The dis-
play message will disappear.
*I fth e drive system po wer output is still reduced, there is a fault in the drive system. #
Drive on carefull y. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
421 421