2022 MERCEDES-BENZ GLC COUPE service

Connection and use of
thera dio communications
equipment in this vehicle is permitted bythe
Nigerian Communications Commission
F
F or R
or R ussia onl y:
ussia onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that all
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay
ra dios. You can obtain fur ther information from a
Mercedes-Benz service centre.
F F or Ukr
or Ukr aine onl y:
aine onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that the wireless components ins
talled in theve hicle com-
ply with thete ch nical regulations for two-w ay
ra dios. You can obtain fur ther information from a
Mercedes-Benz service centre.
T T ype of wir
ype of wir eless applications and
eless applications and speci/cations
speci/cationsin
in
accor
accor dance wit
dance wit h 2014/53/EU
h 2014/53/EU
Besides the typical frequencies for mobile com-
munication cars byMercedes-Benz ma keuse of
th efo llowing automotive radio applications.
T
T ype of wir
ype of wir eless applications and
eless applications and speci/cations
speci/cationsin accor
in accordance wit
dance wit h 2014/53/EU
h 2014/53/EU T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y2 0 kHz (9–90 kHz) ≤ 72 dBμA/m at 10m
Wi reless Powe rTr ansmission 105 kHz (90–119 kHz)≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y1 20 kHz (119–135 kHz) ≤ 42 dBμA/m at 10m30
30
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
RAMSES (Router And Mobile SErviceS) GSM (E-GSM 850 / E-GSM 900, Class 4)
GSM (E-GSM 1800 / E-GSM 1900, Class 4)< +32.5 dBm (±1 dB)
< +29.5 dBm (±1 dB)
UMTS (WCDMA FDD I, II, III, IV, V,VIII, XIX, Class
3) < +23.5 dBm (±1 dB)
LT E (FDD B1, B2, B3, B4, B5, B7, B8, B9, B18,
B19, B21, B28, Class 3) < +23 dBm (±1 dB)
LT E (TDD B38, B40, B41, Class 3) < +23 dBm (±1 dB)
GNSS (1559–1610 MHz )R eceiving onlyInf Inf
or
ormation about t
mation about t he
hespeci/c
speci/c absorp
absorption r
tion rate
ate
Fo rFr ance onl y:
The values weredeterm ined and tested in acco rd-
ance with the Décr etn° 2019-1186 guideline
re ga rding the indication of the speci/c absor ption
ra te (SAR) of wireless vehicle components.
Fu rther information and updates are available at
th efo llowing web address:
https://moba.i.daimler.com/baix/cars/SAR/
fr_FR/index.html General no
tes
33
33

Product designation: Daimler electric air pump
Model designation: 0851
ve,DT /UW 200046 -
IBK-LK2
MB part no.: A 000 583 8200
complies with thefo llowing releva nt regulations:
2014/30/EU
Applied harm onised standards, in particular:
DIN EN 55014-1: 2012
DIN EN 55014-2: 2016
Manufacturer: Dunlop Tech GmbH
Ad dress: O.enba cher Landstrasse 8, 63456
Hanau
Au thorised representative: IMS dept.
Date: December 2019
Signature: IMS-AE, IMS-AE-L Diagnos Diagnos
tics connection
tics connection
The diagnostics connection is a tech nical inter-
fa ce in theve hicle. It is used, forex ample, during
re pair and maintenance workor forre ading out
ve hicle data in a specialist workshop. Diagnostic devices should
therefore only be connected in a
qu ali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due tocon-
necting devices tothe diagnostics con-
nection
If yo u connect devices tothe diagnostics con-
nection of theve hicle, the function of vehicle
systems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby a Mercedes-Benz service
cent re. &
W
WARNI NG
ARNI NGRisk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cann otget into the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N NOOTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. Please also no
tethe information about the 12 V
battery and short-dis tance trips in the "Driving
and Parking" chap ter (/ page 170). General no
tes
37
37

Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components
Please referto thewa rranty term s and conditions
fo rth is matter. Moreo
ver,connecting equipment tothe diagnos-
tics connection can lead toemissions monitoring
information being reset, forex ample. This may
lead totheve hicle failing tomeet there qu ire-
ments of the next emissions inspection during the
main inspection. Quali/ed
Quali/ed
specialis
specialist w
t work
ork shop
shop
A qu ali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components R
V Vehicles wit ehicles wit h 48 V on-boar
h 48 V on-boar d electr
d electrical syst
ical syst em:
em:
wo rkon the high-voltage component of the 48
V on-board electrical system
R Plug-in h
Plug-in h ybr
ybrid:
id:workon thehy brid system
Mercedes‑Benz recommends a Mercedes‑Benz
service cent re. V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi-
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has not yet been
re gistered in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an author-
ised specialist deale r.
R ifyo ur vehicle has not yetbeen examined at a
Mercedes-Benz service cent re.38 38
General no
tes

It is advisable
toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this at a Mercedes-Benz service centre,
fo rex ample. Corr
Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo veany warning stic kers,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nical data forth eve hicle
R tra1c rules and ‑regulations
R laws and saf etystanda rds per taining tomo tor
ve hicles Inf
Inf
or
ormation on t
mation on t he REAC
he REACH r H regulation
egulation
EU and EFT EU and EFT A countr A countries only:
ies onl y:
th e REACH regulation (Regulation (EC) No.
1907/2006, Article 33) stipula tes a duty tosup-
ply information about subs tances of very high
conce rn(SVHCs).
Me rcedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used
and toenable customers tosafely handle these
substances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in
individual components of this vehicle in quantities
of ove r 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N
No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully
de veloping vehicle systems, comple tely rule out th
e interaction of vehicle systems with elect ronic
medical aids such as ca rdiac pacemake rs.
In addition, there are components ins talled in the
ve hicle that, rega rdless of the operating status of
th eve hicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the area of the
seats, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R Medical aids malfunctioning
R Adve rse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncer tainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only fewelectrical
ve hicle systems and/or main taining a distance
from the components.
Plug-in h
Plug-in h ybr ybrid
id General no
tes
39
39

When
charging the high-voltage batter y,ke ep a
distance of at least an arm's length between the
medical aid and thefo llowing components:
R the po wer supply equipment
This includes charging stations in thefo rm of a
wa llbox or a public charging point, forex am-
ple.
R vehicle components car rying live voltage
This includes thech arging cable and the
ch arging cont rol box, forex ample.
Only ha verepairs and maintenance workinthe
area of thefo llowing components car ried out at a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
quali/ed specialist workshop. Im
Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
Ne w‑ or Used- Vehicle Warrant y. #
Follow the inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as on possible vehi-
cle damage. QR code f
QR code f
or r
or r escue card
escue card
QR codes are attached in the fuel /ller 0ap and on
th e opposite side on the B-pillar. In theev ent of
an accident, rescue services can use the QR code
to quickly /nd the appropriate rescue card for
yo ur vehicle. The cur rent rescue card contains the
most impor tant information about your vehicle
(e.g. thero uting of the electric lines) in compact
fo rm. Fu
rther information can be obtained at https://
www.mercedes-benz.de/qr-code Dat
Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Elect ronic cont rol units are /t tedinyour vehicle.
Control units process data which, fore xamp le,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving,
suchas driver assistance systems, while others
enable con venience or inf otainment functions.
The following pr ovides you with general informa-
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exactly which
data in your vehicle are collected, sa ved and
transmitted tothird parties, and for what purpose,
can be found in the information directly related to
th e functional characteristics in question in their
re specti veoperating instructions. This information
is also available online and, depending on the
ve hicle equipment, digitall y.40
40
General no
tes

P
P
er
er sonal data
sonal data
Every vehicle is identi/ed bya unique vehicle
identi/cation number. Depending on the countr y,
th is vehicle identi/cation number can be used by,
fo re xamp le, go vernmental authorities todeter-
mine the identity of theow ner. There are other
possibilities touse data collected from theve hicle
to identify theow ner or driver, suc hasth e licence
plate number.
Therefore, data generated or processed bycont rol
units may be attributable toa person or, under
cer tain conditions, become attributable toa per-
son. Depending on which vehicle data are availa-
ble, it may be possible tomake inferences about,
fo re xamp le,your driving behaviour, your location,
yo ur route or your use patterns.
Leg
Leg al r al req
equir
uir ements r
ements r eg
egar
arding t
ding t he disclosur
he disclosur e of
e of
data
data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide go vern-
mental entities, upon requ est and totheex tent
re qu ired, data stored bythe manufacturer.
Fo rexamp le,this may be the case during the
in ve sti gation of a criminal o.ence. Go
vernmental entities are themsel ves, in individ-
ual cases and within the applicable legal frame-
wo rk, authorised toread out data from theve hi-
cle. In the case of an accident, information that
can help with an in vesti gation can, therefore, be
ta ke n from the airbag control unit, fore xamp le.
Oper
Oper ational dat ational dat a in t
a in the v
he vehicle
ehicle
This is data rega rding the operation of theve hicle,
which ha vebeen processed bycont rol units.
This includes thefo llowing data, fore xa mpl e:
R vehicle status information suc hasth e speed,
longitudinal acceleration, lateral acceleration,
number of wheel revo lutions or thefa stened
seat belts display
R ambient conditions, su chas temp erature, rain
sensor or distance sensor
Generall y,the use of these data is temp orar y;
th ey will not be stored be yond the period of oper-
ation and will only be processed within theve hicle
itself. Control units oTen contain data memories
fo rve hicle keys,fo re xamp le. Their use permits the
te mp orary or permanent documentation of tech ni-
cal information about theve hicle's operating state, component loads, main
tenance requ ire-
ments and tech nical events or faults.
Depending on theve hicle equipment, thefo llo w-
ing data are stored:
R operating status of system components,
suchas /ll le vels, tyre pressure or battery sta-
tus
R malfunctions or faults in impor tant system
components, suc has lights or brakes
R system reactions in special driving situations,
suchas airbag depl oyment or the inter vention
of stability cont rol systems
R information on events leading tovehicle dam-
age
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been used only temp o-
rari ly. This may be the case if theve hicle has
de tected a malfunction, fore xamp le.
If yo u use services, suc hasre pair services and
maintenance work, stored operational data as
we ll as theve hicle identi/cation number can be
re ad out and used. They can be read out by
service network emplo yees, suc haswo rkshops Gene
ral no tes
41 41

and manu
facturers or third parties, suc has break-
down services. The same is true in the case of
wa rranty claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obli ga-
tions and quality impr ovement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle
identi/cation number tothe manufacturer. Fur-
th ermore, the manufacturer is subject toproduct
liability. Forth is reason the manufacturer also
uses operational data from theve hicle, fore xa m-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work. Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, fore xamp le:
R seat and steering wheel positions
R suspension and climate control settings
R individual settings, suchas interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, fore xamp le:
R multimedia data, suc has music, /lms or pho-
to sfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services These data
for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, suc has a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected.
Smar
Smar tphone int tphone int egr
egration (e.g. Andr
ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them
by means of the control elements integ rated in
th eve hicle. Images and audio from the smart-
phone can be output via the multimedia system.
Cer tain information is simultaneously transfer red
to your smartphone. Depending on the type and
integ ration, thisincludes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Owner's
Manual of theve hicle/inf otainment system. 42
42
Gene
ral no tes