2022 MERCEDES-BENZ EQE SALOON CAN FD

#
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y.Fo
ryo ur ow n sa fety, alw ays obser vethefo llowing
points when operating mobile communications
equipment and especially your voice control sys-
te m:
R Obser vethe legal requ irements forth e coun-
try in which you are driving.
R Ifyo u use thevo ice control system in an emer-
ge ncy your voice can change and your tele-
phone call, e.g. an emer gency call, can
th ereby be unnecessarily dela yed.
R Familiarise yourself with thevo ice control sys-
te m functions before starting the journe y.
Using the MBUX voice assistant, vehicle functions
and various areas of the MBUX multimedia system
can be operated byvoice input. The MBUX voice
assistant is operational appr oximately half a
minute aTer switching on the ignition and can be operated from all seats.
Further information and
ex amples of voice commands can be found in the
Digital Owner's Manual.
Yo u can use the MBUX voice assistant tooperate
th efo llowing functions depending on theve hicle
equipment:
R Telephone
R Text message and e-mail
R Navigation
R Radio and media
R Vehicle functions
R Online functions
Fu ll functionality of thevo ice control system is
only available foryo u with activation of online
vo ice control. Conducting a dialogue Conducting a dialogue
S
S
t
tar
ar ting a dialogue
ting a dialogue #
Say "Hey Mercedes" toactivate the MBUX
Vo ice Assistant. Voice activation must be
switched on in the multimedia system. or #
Press the£ button on the multifunction
steering wheel.
A blue line appears in the MBUX multimedia
system. The dialogue can be star ted.
Fo rth e dialogue with the MBUX Voice Assistant,
yo u can use comple tesentences of collo quial lan-
guage as voice commands. Voice activation can
also be directly combined with a voice command,
e.g. "Hey Mercedes, how fast can I drive?".
Calling up help Calling up help #
F
For inf
or inf or
ormation about t
mation about t he MBUX V
he MBUX Voice Assis-
oice Assis-
t
t ant
ant: :say "Hey Mercedes, what can you do?" #
Digit
Digit al Owner's Manual:
al Owner's Manual: "Show me the Own-
er's Manual". The fullextent of the Digital
Owner's Manual is available when theve hicle
is stationar y.
Oper
Oper ating functions (ex
ating functions (ex am
amples)
ples) #
T
To oper
o oper at
ate t
e t he na
he na vig
vigation:
ation: "Search for an
Asian restaurant, but not Japanese, in South
London." #
T To oper
o oper at
ate t
e t he phone:
he phone: "Call my father." 314
314
MBUX multimedia system

#
T
To c
o c hang
hang e t
e the syst
he syst em languag
em languag e t
e to English
o English
(shor
(shor t command):
t command): "Change language to Eng-
lish". #
T
To oper
o oper at
ate t
e t he r
he r adio:
adio: "Show me the list of
radio stations." #
T
To oper
o oper at
ate media:
e media: "Switch on random play-
back." #
T
To oper
o oper at
ate v
e v ehicle functions:
ehicle functions: "Switch the
seat heating to level 2." #
T
To oper
o oper at
ate online functions:
e online functions: "What's the time
in Sydney?" #
T
To ask a q
o ask a q ues
uestion about ttion about t he v
he vehicle:
ehicle: "Do I
have Blind Spot Assist?" F
F
unction of t
unction of t he dr
he driv
iver camera
er camera The driver camera is located in
the driver displa y.
The driver camera de tects thefo llowing character-
istics:
R Head position
R View ing direction
R Eyelid closure characteristics R
Driver's face
% The driver camera records image data for
applications such as ATTENTION ASSIST and
fa cial recognition, forex ample.
The camera con verts th e image data directly
into me tadata. No image data is sa ved in the
process. The data is only processed in the
ve hicle and is not transmitted from theve hi-
cle.
The driver camera is automatically activated
each time theve hicle is opened with thekey.
The driver camera must be set up forfa ce de tec-
tion before use. Teaching-in biometric data
(/ page 317).
Syst Syst em limits
em limits
The system may be impaired or may not function
in thefo llowing situations:
R The camera is co vered or dirty, misted up or
scratched.
R The driver's face and/or eyes are co vered.
R The driver is wearing glasses that block inf ra-
re d. Displa Displa
y messag y messag es
es
In thefo llowing situations display message s may
be shown:
R The driver camera is inoperative.
The camera is faulty.
The Driver camera inoperative See Owner's
Manual message appears.
R The driver camera cann otcapture the position
of your head.
The Change steering wheel/ seat position
until 6 dots are visible on the upper edge of
the screen messageappears.
R The view of the driver camera is reduced or
re stric ted.
The Driver camera view currently restricted
See Owner's Manual message appears.
Not Not es on care
es on care
Please comply with the no tes on caring forthe
interior (/ page 375). MBUX multimedia system
315
315

Switc
Switc
hing t
hing t he dr
he driv
iv er camer
er camer a on or
a on oro.
o. Multimedia system:
4 © 5
Settings 5
System
5 Intelligent assistants #
Select OnorOff.
When the driver camera is switched o., thefo l-
lowing functions are not available or limi ted:
R The microsleep de tection of ATTENTION
ASSIST (/ page 225)
R The facial recognition
This function ser ves as sensor input for
authentication and unlocking of the user pro-
/le and pr otected applications. (/ page 317)Inf
Inf
or
ormation on user
mation on user s, sugg
s, sugges
estions and fav
tions and favour
our it
ites
es &
W
WARNING
ARNING Risk of becoming trapped dur-
ing adjustment of the driver's seat aTer
calling up a driver pro/le
Selecting a user pro/le may trigger an adjust-
ment of the driver's seat tothe position sa ved under
the user pro/le. You or other vehicle
occupants could be injured in the process. #
Make sure that when the position of the
driver's seat is being adjus ted via the
multimedia system, no people or body
parts are in the seat's range of mo ve-
ment.
If th ere is a risk of someone becoming trap-
ped, stop the adjustment process immedi-
atel y: #
a)Tapth ewa rning message onthe cen-
tral displa y.
or #
b) Press a memory function position but-
ton or a seat adjustment switch on the
driver's door.
The adjustment process will be stopped. The driver's seat is equipped with an access pre-
ve
nter.
If th e driver's door is open, the driver's seat will
not not be set aTer calling up the driver's pro/le. User User
pr
pro/les
o/les and
anduser
user-speci/c
-speci/c cont
content
ent
Prerequisites forth eve hicle owner:
R You ha vea Mercedes me user account.
R You ha vea Mercedes me PIN.
R You ha veagreed tothete rm s of use.
R The vehicle is lin kedto a Mercedes me user
account.
% If one of the pre-requisites listed is missing or
if no user pro/le has been selected, the data
described in thefo llowing section will be
sa ved in theve hicle as the standard setting.
St andard settings can be changed byallvehi-
cle users.
User pro/les sa vepersonal settings. If theve hicle
is used byseveral people, a person can change
th eir pro/le settings without changing the settings
of other users.
Yo u can individualise a user pro/le in theve hicle
using the set-up assistant or using the settings in
yo ur user pro/le. Some settings, e.g. the
Mercedes me PIN and a pro/le pho toare made in
th e Mercedes me app or in the Mercedes me Por-
ta l. 316
316
MBUX multimedia system

User-speci/c content and applications with per-
sonal data are pr otected bydi.erent le vels of
security. Toaccess pr otected content, the
Mercedes me PIN and, depending on theve hicle
equipment, biometric senso rscan be used.
% The security le vel is set bythe multimedia sys-
te m and calculated from the combination of
all sensor inputs. Some security le vels cannot
be turned o..
% When a user pro/le is activated, thefo llowing
personalised comfort systems, forex ample,
can be adjusted or their settings loaded:
R Seat
R Ambient light
R Outside mir rors
R Blinds
R Clima tecont rol settings
If th e user pro/le is activated when driving
th en the driver's seat position will not be
adjusted. Depending on
theve hicle equipment you can, as
a user, sa vethefo llowing settings, forex ample:
R Driver's seat, steering wheel and mir ror set-
tings
R Climate control
R Ambient lighting
R Radio (including station list)
R Sugge stions and favo urites
Sugg
Sugg es
estionstions
The vehicle can learn the habits of the driver. It
th en makes suggestions rega rding navigation des-
tinations, phone numbers and music preferences.
The requ irements forth at are the selection of a
user, your consent tothere cording of data and
su1cient collected data.
Fav Fav our
ourit
ites
es
Fa vourites o.er youqu ick access tofrequently
used applications. 100 favo urites are available in
to ta l. Con/gur
Con/gur
ing
inguser
user s, sugg
s, sugg es
estions and fav
tions and favour
our it
ites
es R R
eq eq uir
uir ements:
ements:
R Touse the set-up assistant: theve hicle is sta-
tionar y.
Multimedia system: 4 © 5
f 5
Change user
A
A dding a user
dding a user #
Select fAdd user .
A QR code is loaded. #
Scan the displa yed QR code with the
Mercedes me app or any QR code scanner on
a mobile device. If the Mercedes me app is
not yetinstalled on your mobile device, you
will be directed tothe store of your mobile
device. #
Follow the directions in the app.
The vehicle is connected with your Mercedes
me user account. This automatically creates
yo ur user pro/le in theve hicle.
If only your user pro/le is available, it will be
loaded automaticall y. MBUX multimedia system
317 317

If more
than one user pro/le is available, you
will be directed tothe user selection.
When theve hicle is stationar y,the set-up
assistant starts automatically aTer user selec-
tion.
Pr ot
Pr otecting
ecting user
user -speci/c
-speci/c cont
content and applications
ent and applications
If yo u add a new user, access pr otection is
already activated forth e user pro/le. The
Mercedes me PIN and, depending on theve hicle
equipment, biometric senso rsare available for
access. Biometric senso rsmust be taught in the
ve hicle. The authentication process then take s all
ta ught-in and available senso rsinto account.
The following user-speci/c content and applica-
tions are pr otected, forex ample:
R User selection and user pro/le settings
R Biometric senso rs
The teaching-in of biometric senso rsis pr otec-
te d.
R Sugge stions
The da taand de term ination of the most prob-
able navigation destinations, media sources, ra
dio stations, contacts and messages are
pr otected.
R ENERGIZING COACH
The recorded health data and their evaluation
are pr otected.
R Mercedes me connect store
The pur chase of services is pr otected. #
Switch Protect content on or o.. #
Switch Access protection on or o..
% When access pr otection is switched o., your
user pro/le can be vie wed from any seat and
ch anges can be made.
% Access pr otection is switched on or o. on a
ve hicle-speci/c basis.
T T eac
eac hing in, editing and dele
hing in, editing and dele ting biome
ting biometr
tric data
ic data
The biometric data models are sa ved in the sen-
sors in theve hicle. If recognition has been taught-
in, this sensor ser ves as a cont ributory factor for
authentication on the multimedia system. #
Select Protect content . #
Select Facial recognition, Fingerprint recogni-
tion orVoice recognition. %
If necessar y,authenticate yourself on the mul-
timedia system.
A A ut ut henticating using f
henticating using f ace r
ace recognition
ecognition #
Close the driver's door or fasten the driver's
seat belt. #
Look at the driver's display for about /ve sec-
onds.
Yo ur face is scanned. A message in the driv-
er's display sho wswhe ther facial recognition
wa s successful or not. You can unlock your
user pro/le and pr otected applications with
th efa cial scan.
A A ut
ut henticating using
henticating using /ng
/nger
erpr
pr ints
ints #
Place and liT your /n gerseveral times on the
/ngerprint sensor under theto uchscreen
(/ page 304).
The /n geris scanned. If the scanning proce-
dure is successful, a message appears on the
cent ral displa y.Yo u can unlock your user pro-
/le and pro tected applications with your /n ger
print. 318
318
MBUX multimedia system

A
A
ut
ut henticating using v
henticating using v oice r
oice recognition
ecognition #
Speak the sentence shown on the central dis-
play and follow thevo ice assistant's inst ruc-
tions.
If th evo ice recognition was successful, a mes-
sage appears on the central displa y.Yo u can
unlock your user pro/le.
% Avoid backg round or disturbing noises during
vo ice recognition.
Dele Dele ting biome
ting biome tr
tric data
ic data #
Tap on E ,fo rex ample, behind Facial rec-
ognition. #
Select Yes.
T
T eac
eac hing in t
hing in t he v
he vehicle ke
ehicle key f
y f or
or pr
pro/le
o/le selection
selection #
Select Protect content . #
Select Key recognition. #
Have theke yre ady and follow the set-up
assistant's prom pts.
The user pro/le is lin kedto the selected key.If
yo u open theve hicle with theke y,the light,
mir ror and seat settings foryo ur user pro/le are pre-activated. The
keyyo u are cur rently
using for unlocking is used.
The key is only storedforth e driver and for
one user pro/le.
Selecting a user
Selecting a user
% When you call up your driver pro/le, the driv-
er's seat and the steering wheel can be set.
Yo u can cancel the setting process with the
fo llowing actions:
R Press Tap here to cancel. messageonthe
cent ral displa y.
R Press one of the seat operating buttons in
th e driver's door. #
Select Change user. #
Select a user. #
When requ ested todo so, authenticate with
th e Mercedes me PIN or a taught-in biometric
ch aracteristic.
The user pro/le is loaded and activated.
% Ifyo u select Continue without selecting user,
no speci/c settings forth e user pro/le are
loaded. Con/gur Con/gur
ing ingand dele
and dele ting sugg
ting sugg es
estionstions #
Select ©. #
Select Settings. #
Select System. #
Select Suggestions. #
Select Z. #
Switch the options on or o. individuall y.
If an option is swit ched on and su1cient data
has been gathered, personalised suggestions
based on your user behaviour will be o.ered
to you on the zero la yer.These are, forex am-
ple, visi ted navigation destinations, dialled
phone numbers as well as suggestions based
on your music preferences. #
T
To delet
o delet e collect
e collect ed sugg
ed sugges
estions:tions: select Î. #
Select Ja(Yes).
The suggestions are reset.
A
A dding fav
dding favour
our it
ites fr
es fr om cat
om cat egor
egories
ies #
Select ©. #
Select ß. #
Select r. MBUX multimedia system
319
319

#
Select WCreate new favourite .#
Select the categor y. #
Select a favo urite. Syst
Syst
em se
em se ttings
ttings Ov
Ov
er
ervie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control ele-
ments:
R Displa y:
- Display brightness
- Screensa verfo rth e front passenger dis-
play (vehicles with MBUX Hyperscreen)
R Control elements:
- Keyboard language and handwriting recog-
nition
- Sensitivity of theTo uch Controls
- Haptic operation forth eto uchscreen
R MBUX voice assistant
R MBUX Interior Assistant R
Sound
- Enter tainment
- Navigation and tra1c announcements
- Telephone
- Voice ampli/cation
R Data pr otection
R Connectivity:
- Wi-Fi, Blue tooth ®
, NFC
R Time & date
R Language
R Units for distance
R System PIN
R SoTware update
R System reset Ov Ov
er
ervie
vie w of
w of soTw
soTw are
areupdat
updat es
es Impor
tant soT wareupdates may be necessary for
th e security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured. The multimedia system displa
ysa cor responding
message when a soTware update is available.
If th eAutomatic online update option is active,
soTware updates are downloaded automaticall y.If
th e option is deactivated, you will be informed of
new soTware updates once. The soTware updates
are available for downloading for a limited period
of time.
Car rying out a soTware update:
R You can start soTware updates via the com-
munication module.
R You can start soTware updates via a Wi-Fi hot-
spot.
R You can start map updates from an extern al
medium.
% Online soTware updates cann otbe per form ed
via extern al Wi -Fi hotspots that are encryp ted
using TKIP.
% Tocomple tesoTware updates via the commu-
nication module, theve hicle must be connec-
te d with the Internet and a Mercedes me user
account. 320 320
MBUX multimedia system

%
Tocomple tesoTware updates via Wi-Fi, the
ve hicle must be connected toan extern al Wi-
Fi hotspot.
A soTware update consists of thre e steps:
R Downloading or copying of the data requ ired
fo r installation
R Installation of the downloaded soTware
update
R Activation of the downloaded soTware update.
% It may be necessary torestart the MBUX mul-
timedia system aTer completion of a soTware
update.
% While some soTware updates are being down-
loaded, the multimedia system cannot be
operated and theve hicle functions may be
re stric ted.
% Some soTware updates requ ire a safe vehicle
status forth e installation tobe comple ted.
They can only be car ried out in a safely
par kedve hicle with theve hicle switched o..
F
F or or soTw
soTw are
areupdat
updat es r
es req
equir
uir ing a saf
ing a saf e v
e vehicle st
ehicle st a-
a-
tus:
tus: when the last installation step is reached, a
message appears on the central display aTer theve
hicle is switched o.. Follow the step-b y-step
inst ructions on the central display tocomple tethe
installation.
There are soTware updates that can only be
ins talled when theve hicle is safely par ked, there
are no more people in theve hicle and theve hicle
is loc ked.
A A v
vailability of t
ailability of t he dr
he dr iv
iver and centr
er and centr al display
al display
During the installation of soTware updates, it is
not possible touse theve hicle, cent ral display
and driver's displa y.Yo u may receive thefo llowing
display message when an installation is running: %
The display messa gedoes not appear every
time a soTware update is installed. In
rare cases, an er ror can occur during the ins tal-
lation. The multimedia system automatically
attem ptsto restore the pr evious version.
If it is not possible torestore the pr evious version,
th e display message shown abo veappears every
time theve hicle is star ted.
F
F ailur ailur e of t
e of t he dr
he driv
iver's display
er's display
If th e driver's display fails or there is a malfunc-
tion, you may not recognise limitations in the
functions of systems releva nt tosaf ety or the
speed displa y,forex ample. The operating saf ety
of theve hicle may be impaired. Drive on carefully
and ha vetheve hicle checked at a quali/ed spe-
cialist workshop immediately (/ page 445).
Fu rther information about soTware updates can
be found at https://me.secure.mercedes-
benz.com.
F F ailur
ailur e of t
e of t he centr
he centr al display
al display
If th e central display fails or the display message
shown abo veis shown continuousl y,se veral sys-
te ms such as there ve rsing camera, PARKTRONIC
or climate control are no longer available. Drive
on carefully and consult a specialist workshop as
soon as possible. MBUX multimedia system
321
321