2022 MERCEDES-BENZ EQC SUV service

Digit
Digit
al – in t
al – in t he v
he vehicle V
ehicle Vehicle document w
ehicle document w allet
allet Digit
Digital – on t
al – on t he Int
he Inter
ernet
net Digit
Digital – as an App
al – as an App
Fa miliarise yourself with the con-
te nts of the Owner's Manual
directly via theve hicle's multime-
dia system (menu item "Vehicle
information"). Start with thequ ick
guide or broaden your kno wledge
with practical tips. Here
you can /nd comprehensive
information about operating your
ve hicle and about services and
guarantees in printed form. Yo
u can /nd the Owner's Manual
on the Mercedes-Benz homepage. The Mercedes-Benz Guides App is
av
ailable free-of- charge infamiliar
App stores. É2935847603Z102VËÍ
2935847603Z102 Apple
®
iOS AndroidTM Order no. P293 0212 02
Partno. 293 584 76 03 Z102
Edition ÄJ2022-1a EQC
Owner's Manual
Mercedes-BenzMercedes-Benz EQC

Publication det
Publication det
ails
ails
Int
Int er
ernet
net
Fu rther information about Mercedes-Benz vehi-
cles and about Mercedes‑Benz AGcan be found
on thefo llowing websites:
https://www.mercedes-benz.com
https://www.daimler.com
Document Document ation t
ation team
eam
Yo u are welcome toforw ard any queries or sug-
ge stions you may ha verega rding this Owner's
Manual tothete ch nical documentation team at
th efo llowing address:
Mercedes‑Benz AG, HPC: CAC, Customer Service,
70546 Stuttgart, Germany
© Mercedes‑Benz AG: Not tobe reprinted, transla-
te d or otherwise reproduced, in whole or in part,
without written permission from
Mercedes‑Benz AG.
V V ehicle manuf
ehicle manuf actur
acturer
er
Mercedes‑Benz AG
Mercedesstraße 120
70372 Stuttgart GermanyF F
r
ront passeng
ont passeng er airbag w
er airbag war
arning
ning &
W
WARNING
ARNING Risk of injury or death if the co-
driver airbag is enabled
If th e co-driver airbag is enabled, a child on
th e co-driver seat may be struck bythe co-
driver airbag during an accident.
NEVER use a rear wa rd-facing child restraint
system on a seat wi than ENABLED FRONT AIR
BAG; DEATH or SERIOUS INJURY tothe
CHILD ca n occur. Obser
vethech ap ter "Children in theve hicle". As at 16.08.21

Thank y
Thank y
ou f
ou for buying Mer
or buying Mer cedes-Benz
cedes-Benz
Before you /r stdrive o., read this operator's
manual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat-
ing lifespan of theve hicle, follow the inst ructions
and warning notices in this operator's manual.
Disregarding them may lead todamage tothe
ve hicle or injury topeople.
The standard equipment and product description
of your vehicle may vary and depends on thefo l-
lowing factors:
R Model
R Order
R National version
R Availability
Yo ur vehicle may therefore di.er, in individual
cases, from that shown in the descriptions and
illust rations.
The illustrations in this operator's manual show a
leT-hand drive vehicle. On right-hand drive vehi-
cles, the la yout of vehicle parts and cont rols dif-
fe rs accordingl y. Mercedes-Benz is constantly de
veloping its vehi-
cles fu rther.
Mercedes-Benz therefore reser vesth eright to
introduce changes in thefo llowing areas:
R Design
R Equipment
R Tech nical features
The following documents are integ ral parts of the
ve hicle:
R Digital operator's manual
R Printed operator's manual
R Service booklet
R Equipment-dependent supplements
R Supplementary documents
Ke ep these documents in theve hicle at all times.
Ensu rethat all documents are in theve hicle or
passed on in theeve nt of sale or rental.
2935847603Z102
2935847603Z102

Climat
Climat
e contr
e contr ol
ol...........................................1 43
143
Overview of climate control systems ............ 143
Operating the climate control system .......... 144 Dr
Dr
iving and par
iving and par king
king..................................... 151 151
Driving ........................................................1 51
DY NAMIC SELECT switch ........................... .161
Tr ansmission ............................................... 165
Fu nction of the 4MATIC ...............................1 66
Charging the high-voltage battery ................1 67
Pa rking .......................................................1 85
Driving and driving saf ety sy stems ............... 191
Tr ailer hitch ................................................ .241
Bicycle rack function ................................... 246
Ve hicle towing instructions .......................... 249 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 250 250
No tes on the inst rument display and on-
board computer .......................................... 250
Overview of instrument display .................... 251
Overview of buttons on the steering wheel ... 252
Operating the on-board computer ................2 52Overview of displa
yson the inst rument
display ........................................................ 253
Head-up display .......................................... 254 MBUX multimedia syst MBUX multimedia syst
em
em........................... .256
256
Overview and operation ............................... 256
System settings .......................................... 265
Drive system settings .................................. 269
Na vigation .................................................. .269
Te lephone ................................................... 278
Mercedes me app ....................................... 282
Mercedes-Benz emer gency call system ....... 291
Ra dio, media & TV....................................... 295
Sound settings ............................................ 302 Maint Maint
enance and car
enance and car e
e................................. 304 304
ASS YST PLUS service inter val display .......... 304
Engine compartment ................................... 305
Cleaning and care ....................................... 308 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 316 316
Emer gency .................................................. 316
Flat tyre ...................................................... 317 Battery (vehicle) .......................................... 322
To
w- starting or towing away ........................ 324
Electrical fuses ............................................ 328 Wheels and tyr Wheels and tyr
es
es........................................ .332
332
No tes on noise or unusual handling char-
acteristics ................................................... 332
No tes on regula rly inspecting wheels and
tyres .......................................................... .332
No tes on snow chains ................................. 332
Ty re pressure .............................................. 333
Wheel change ............................................. 336
Emer gency spa rewheel .............................. .346 T T
ec
ec hnical dat
hnical dat a
a............................................. 348 348
No tes on tech nical data .............................. 348
On-board electronics ................................... 348
Re gula tory radio identi/cation and no tes ..... 350
Ve hicle identi/cation plate, VIN and
engine number overview .............................. 350
Operating 0uids ...........................................3 52
Ve hicle data ................................................ 355
Tr ailer hitch ................................................ .357 Contents
3 3

Pr
ot
Pr otection of t
ection of t he en
he envir
vironment
onment
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TE Environmental
damage due tooperating conditions and
personal driving st yleOperate
your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi-
ro nment. Please obser vethefo llowing recom-
mendations on operating conditions and per-
sonal driving st yle.
Oper
Oper ating conditions:
ating conditions: #
Make sure that the tyre pressure is cor-
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no lon-
ge r need them). #
Monitor the energy consum ption. #
Adhere tothe service inter vals.
A regula rly serviced vehicle will cont rib-
ute toenvironmental pr otection. #
Always ha vemaintenance workcar ried
out at a quali/ed specialist workshop. P
P
er
er sonal dr
sonal dr iving s
iving stytyle:
le: #
Drive carefully and maintain a suitable
distance from theve hicle in front. #
Avoid frequent, sudden acceleration and
braking. #
Drive in a st yle which sa ves ene rgy.
Obser vethe ECO display for an economi-
cal driving style. +
ENVIR ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollution caused byirre sponsible disposal
of the high-voltage battery A high-voltage battery contains materials
which are harmful
tothe environment. #
Dispose of faulty high-voltage batteries
at a quali/ed specialist workshop. T T
ak
ak e-bac
e-bac k of end-of-lif
k of end-of-lif e v
e vehicles
ehicles
EU countr
EU countr ies only:
ies onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-fri endly disposal in accordance with
the European Union (EU) End-of-
Life Vehicles Directi ve.
A network of vehicle take -back points and dis-
mantlers has been established foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
cont ribution toclosing there cycling circle and
conserving resources.
Fo r fur ther information about there cycling and
disposal of end-of-life vehicles, and theta ke -back
conditions, please visit the national
Mercedes-Benz website foryo ur countr y. Mer
Mer
cedes-Benz GenuineP
cedes-Benz GenuineP ar
arts
ts
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NO TE
TEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes‑Benz
AGo.ers recycled recondi-
tioned components and parts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. 18
18
General no
tes

Oper
Oper
at
ator's manual
or's manual
This Owner's Manual and the Digital Owner's
Manual in theve hicle describe thefo llowing mod-
els and the standard and special equipment for
yo ur vehicle:
R The models and the standard and special
equipment available at the time of this Own-
er's Manual going topress.
R The models and the standard and special
equipment only available in cer tain countries.
R The models and the standard and special
equipment, which will only be available at a
later date.
No tethat your vehicle may not be /tted with all
fe atures described. This is also the case for sys-
te ms releva nt tosaf ety. Therefore, the equipment
on your vehicle may di.er from that in the
descriptions and illustrations.
The original pur chase ag reement foryo ur vehicle
contains a list of the equipment in your vehicle at
th e time of deliver y. Should
you ha veany questions concerning equip-
ment and operation, please consult a Mercedes-
Benz Service Centre.
The Owner's Manual, Supplement, fur ther supple-
mentary documents and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Mer Mer
cedes me App
cedes me App N
No
ot
tes about t
es about t he on-demand f
he on-demand f eature
eature Yo
u can also activate various functions (on-
demand feature) subsequently via Mercedes me
aTer pur chasing your vehicle.
Information is available at any Mercedes-Benz
Se rvice Centre. A
A
ctiv
ctiv ating on-demand f
ating on-demand f eatur
eature using Mer
e using Mer cedes me
cedes me R
R
eq
eq uir
uir ements:
ements:
R The vehicle has a wireless connection.
R The vehicle is lin kedto the Mercedes me user
account. Or
Or
der
der ing and activ
ing and activ ating on-demand f
ating on-demand f eature
eature #
Addth e desired on-demand feature forthe
ve hicle tothe shopping bask etinthe
Mercedes me Store. #
Comple tethe order.
The on-demand feature is activated when
operating theve hicle.
Speeding up activ
Speeding up activ ation
ation #
Switch theve hicle o. and lock it. #
Unlock theve hicle aTer about two minutes
and switch on theve hicle.
The on-demand feature has been activated.
Fo r some features, a noti/cation also appears
in theve hicle's multimedia system.
If th e activation was not successful, repeat the
process. 20
20
General no
tes

Oper
Oper
ating safe
ating safe ty
ty &
W
W ARNING
ARNING Risk of accident due tomal-
functions or system failures
If yo u do not ha vethe prescribed service/
maintenance workor any requ ired repairs car-
ri ed out, this could result in malfunctions or
system failures. #
Always ha vethe prescribed service and
maintenance workas well any requ ired
re pairs car ried out at a quali/ed special-
ist workshop. &
W
W ARNING
ARNING Risk of accident or injury due
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTware or wiring can impair their functional-
ity and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. #
Always ha veworkon electrical and elec-
tronic devices car ried out at a quali/ed
specialist workshop. If
yo u modify the on-board electronics, thege n-
eral ope rating permit is rendered in valid.
Obser vethe "On-board electronics" section in
"Technical data".
* N
NOOTE
TE Impairment of the operating e1-
ciency of theve hicle or individual compo-
nents due totamp ering with the on-board
electronics The
vehicle is equipped bythe manufacturer
with various saf ety mechanisms that interact
with each other. If
th e system de tects tamp ering with the on-
board electronics due toan unau thorised
modi/cation of control units and/or their soT-
wa re/data, this may ha vethefo llowing
e.ects:
R Individual vehicle functions are (tempora-
ri ly ) no lon ger operational.
R The overallve hicle is (temporarily) no lon-
ge r operational. #
Have theve hicle checked immediately at
a qu ali/ed specialist workshop and, if
necessar y,reset tofactory settings. *
N
NOOTE
TE Damage totheve hicle due todriv-
ing toofast and due toimpacts tothe
ve hicle underbody and suspension com-
ponents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad Gene
ral no tes
21
21

Yo
u can obtain fur ther information from a
Mercedes-Benz service centre.
F F or Isr
or Isr ael onl y:
ael onl y:
It is prohibi tedto make any change toave hicle-
ins talled radio component that could a.ect the
wireless speci/cations of the device, including
soTware changes, replacement of the original
antenna, or adding the option toconnect the
device toan extern al antenna, without /r stobtain- ing appr
oval from the Communica-tions Ministr y,
because of concern about wireless inter fere nce.
F
F or t
or t he U
he Unit nited Kingdom onl y:
ed Kingdom onl y: The
following information applies toall wireless
components of theve hicle and of the information
systems and communication devices integ rated in
th eve hicle:
The manu facturers of thera dio components
declare that all radio equipment ins talled in the
ve hicle is in compliance with there leva nt statu-
to ry requ irements. The full texts of the declara-
tions of conformity are available at thefo llowing
we b address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certi/cates-of-con form ity/en_GB/
index.html F
F
or Br
or Br azil onl y:
azil onl y: No
teon two-w ayradio systems in theve hicle: 24
24
Gene
ral no tes