Dispose of
thege nuine Mercedes-Benz interior
perfume 0acon when it is em pty and do not re/ll
it.
R R e/llable
e/llable 0acon
0acon #
Unscr ew1 the cap of the2 empty 0acon. #
Fillth e 0acon with a maximum of 215 ml. #
Screw 1 the cap back onto 2the 0acon.
Alw aysre /ll the em ptyre /llabl e0acon with the
same perfume. Obser vethe separate information
sheet with the 0acon. Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control via t
ol via theke
he key (plug-in
y (plug-in
h
h ybr
ybr id)
id) F
F
unction of pr
unction of pr e-entr
e-entry climat
y climat e contr
e contr ol via t
ol via thekey
he key
(plug-in h
(plug-in h ybr
ybrid)
id)
Be fore entering theve hicle, the driver's side or
th e whole vehicle interior can be brie0y pre-
wa rmed or pre-cooled.
When pre-cooling, thefo llowing functions are acti-
va ted as needed:
R Automatic climate control R
Blower
R Seat ventilation
When pre-heating, thefo llowing functions are acti-
va ted as needed:
R Automatic climate control
R Blower
R Seat heating
R Steering wheel heater
R Mirror heater
R Rear wind owheater
R Frag rancing
R Ionisation
Se Se tting pr tting pr e-entr
e-entry climat
y climat e contr
e control via t
ol via theke
he key (plug-
y (plug-
in h
in h ybr
ybrid)
id)
Multimedia sy stem:
4 Climate menu 5
Pre-en try climate ctrl
Switc
Switc hing
hingon/o.
on/o. #
Select Z. #
Select Pre-entry climate control via key .A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating pr
ating pr e-entr
e-entry climat
y climat e contr
e control
ol
via t
via t heke
he key (plug-in h
y (plug-in h ybr
ybrid)
id)
R
R eq
eq uir
uir ements:
ements:
R The high-voltage battery is charge d su1-
cient ly.
R The function has been activated via the multi-
media system. #
T
To switc
o switc h on:
h on:unlock theve hicle.
The climate cont rol functions are activated for
up to/ve minutes for pre-heating and pre-
cooling.
Pre-entry climate control via theke y cann otbe
activated more than thre e times when theve hicle
is switched o.. #
T
To switc
o switc h
ho.:
o.: push the& button up or
down.
The following functions will remain active once the
ve hicle has been star ted:
R Seat heating
R Seat ventilation
R Frag rancing Climate cont
rol
147
147
R
Ionisation Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control f
ol for depar
or depar tur
ture time (plug-
e time (plug-
in h
in h ybr
ybrid)
id) F
F
unction of pr
unction of pr e-entr
e-entry climat
y climat e contr
e control f
ol for depar-
or depar-
tur
tur e time (plug-in h
e time (plug-in h ybr
ybrid)
id) &
W
WARNING
ARNING Risk offatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. The
vehicle interior can be air conditioned when
th eve hicle is par ked.
When theve hicle is connected topowe r supply
equipment, priority is given tocharging the high-
vo ltage battery toa speci/ed minimum charge. The
running time of pre-entry clima tecont rol may
be reduced under thefo llowing conditions:
R The vehicle is not connected topowe r supply
equipment.
R The high-voltage battery is not charge d su1-
cient ly.
Wi th active pre-ent ryclimate cont rol,th ech arge
le ve l of the high-voltage battery may be reduced,
ev en if thech arging cable connector is connec-
te d.
Fo r cooling, thefo llowing functions are activated
as needed:
R Automatic climate control
R Blower
R Seat ventilation
Fo r heating, thefo llowing functions are activated
as needed:
R Automatic climate control
R Blower
R Seat heating
R Steering wheel heater R
Mirror heater
R Rear wind owheater
R Frag rancing
R Ionisation
Se
Se tting pr
tting pr e-entr
e-entry climat
y climat e contr
e control f
ol for depar
or depar ture
ture
time (plug-in h
time (plug-in h ybr
ybrid)
id)
Multimedia system:
4 Climate menu 5
Pre-entry climate ctrl
Se
Se tting a single depar
tting a single depar tur
ture time
e time #
Select ONCE. #
Set a departure time.
Changing t
Changing t he activ
he active depar
e departur
ture time
e time #
Select the pen icon next tothe displa yed
departure time. #
Set a departure time.
Se
Se tting t
tting t he w
he week
eekpr
pro/le
o/le #
Select WEEK PROFILE . #
Set the desired departure times, e.g. every
day at 08:00. 148
148
Climate control
Selecting t
Selecting t
he zone
he zone #
Select Z. #
Select Driver's seat only.
If th eDriver's seat only setting is deactivated,
pre-entry climate control will take place for
th e entire vehicle.
A
A ctiv
ctiv ating/deactiv
ating/deactiv ating pr
ating pre-entr
e-entry climat
y climat e contr
e control
ol
f
f or depar
or depar tur
ture time (plug-in h
e time (plug-in h ybr
ybrid)
id)
R
R eq
eq uir
uir ements:
ements:
R The high- voltage battery is charge d su1-
cient ly.
R The function has been activated via the multi-
media system. #
T
To activ
o activ at
at e:
e: set the departure time
(/ page 148).
Pre-entry climate control for departure time
switches on a maximum of 55 minutes before
th e selected departure time. It will remain
active for ano ther /ve minutes if the departure
is dela yed. #
T To deactiv
o deactiv at
ate:
e: press the& button up or
down. The
following functions will remain active once the
ve hicle has been star ted:
R Seat heating
R Seat ventilation
R Frag rancing
R Ionisation A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating immediat
ating immediat e pr
e pre-entr
e-entr y cli-
y cli-
mat
mat e contr
e contr ol (plug-in h
ol (plug-in h ybr
ybrid)
id) &
W
WARNI NG
ARNI NGRisk of fatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even dea th. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. Air conditioning of
theve hicle interior can con-
tinue for up to50 minutes, e.g. if the journey is
inter rupted. #
Set the desired temp erature using thew
button. #
Press button &.
The red or blue indicator lamp on button &
will light up or go out.
The colours of the indicator lamp ha vethefo llo w-
ing meanings:
R Blue: Blue: cooling is activated.
R R
Red:
ed: heating is activated.
R Y
Yello w:
ello w:the departure time has been preselec-
te d. Air v
Air v
ents
ents A
A
djusting t
djusting t he fr
he front air v
ont air v ents
ents &
W
WARNING
ARNING Risk of burns or frostbi tedue to
being too close tothe air vents
Ve ry hot or very cold air can 0ow from the air
ve nts. #
Make sure that all vehicle occupants
alw ays maintain a su1cient dis tance
from the air vents. #
If necessar y,direct the air0ow toano ther
area of theve hicle interior. Climate cont
rol
149
149
%
When theve hicle is star ted (the õdisplay
is lit in the Instrument Display), soc ket 0ap 1
cannot be opened. #
Press catch 7tothe leT and fold open
soc ket co ver5.
% Only connection 8isrequ ired forth ech arg-
ing cable connector. Open only the upper part
of soc ket co ver5. #
Tocharge at a mains soc ket, insert the mains
plug into the mains soc ket of theex tern al
po we r source tothe stop and set the maxi-
mum charging cur rent if requ ired
(/ page 172). #
Insert thech arging cable connector into vehi-
cle soc ket connection 8tothe stop. If the
wa llbox/charging station is not equipped with
a ch arging cable, inse rtthe plug of theve hi-
cle's charging cable into thewa llbox/charging
station soc ketto the stop.
Make sure that thech arging cable is not taut
when inser ted. The
# indicator lamp 4and status dis-
play 30ash orange and, as soon as the high-
vo ltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting lights
up for appr oximately 30 seconds as with the
# indicator lamp 4(/ page 134).
When thech arging cable is connected totheve hi-
cle, theve hicle cann otbe star ted or mo ved.
At the start of thech arging process, thech arge
le ve l display is shown in the Instrument Display
with a charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% When theve hicle is switched on, a lightning
symbol appears next tothech arge leve l dis-
play during thech arging process.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as needed or when electrical consumers are
activated (e.g.
the pre-entry climate control).
% The vehicle is equipped with an elect rical fuse
which pr otects it against overvoltage in the
mains suppl y.This electrical fuse may trip dur-
ing se vere thunderstorms, forex ample, and
may cause the fuse in the building totrip or
may inter rupt thech arging process. These
functions pr otect theve hicle.
ATer the fuse in the building is switched on
again, thech arging process resumes automat-
icall y.Fo llowing an inter ruption in the po wer
supply without the fuse in the building being
tripped, it may take up to te n minutes for
ch arging toresume automaticall y. Ending t Ending t
he alt
he alter
ernating curr
nating curr ent c
ent char
harging pr
ging pr ocess
ocess
(mode 2/3)
(mode 2/3) R
R
eq
eq uir
uir ements:
ements:
R The dis tance between theke y and theve hicle
does not exceed 1 m. 178
178
Driving and parking
Combo 2
vehicle soc ket #
Press the centre rear section of soc ket 0ap
1 and swing the soc ket 0ap forw ards and
open.
The % indicator lamp 2and status dis-
play 3light up white. %
When theve hicle is star ted (the õdisplay
is lit in the Instrument Display), soc ket 0ap 1
cannot be opened. #
Press catch 7tothe leT and fold open
soc ket co ver5.
% The CCS charging cable connector requ ires
connections 6and 8. Therefore, it is nec-
essary toopen bo thparts of soc ket co ver5. #
Insert the CCS charging cable connector into
th eve hicle soc ketto the stop.
Make sure that thech arging cable is not taut
when inser ted.
The # indicator lamp 4and status dis-
play 30ash orange and, as soon as the high-
vo ltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting lights
up for appr oximately 30 seconds as with the
# indicator lamp 4(/ page 134).
When thech arging cable is connected totheve hi-
cle, theve hicle cann otbe star ted or mo ved.
At the start of thech arging process, thech arge
le ve l display is shown in the Instrument Display with a
charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis-
play during thech arging process.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Ending t Ending t
he dir
he direct curr
ect curr ent c
ent char
harging pr
ging pr ocess (mode
ocess (mode
4)
4) R
R
eq
eq uir
uir ements:
ements:
R The distance between theke y and theve hicle
does not exceed 1 m. 182
182
Driving and parking
#
Tho roughly clean the antifreeze from
component parts before starting the
ve hicle. *
N
NOOTE
TE Damage caused byincor rect cool-
ant #
Only use coolant that has been premixed
with there qu ired antifreeze pr otection.
Information on coolant is available at thefo l-
lowing locations:
R Inthe Mercedes-Benz Speci/cation for
Operating Fluids 320.1
- Athttps://be vo.mercedes-benz.com
- Inthe Mercedes-Benz BeVo App
R Ataqu ali/ed specialist workshop *
N
NOOTE
TE Overheating at high outside temp er-
atures If an inappropriate coolant is used,
the cooling
system is not su1ciently pr otected against
ov erheating and cor rosion at high outside
te mp eratures. #
Only use coolant appr ovedfor
Mercedes-Benz. #
Obser vethe inst ructions in the
Mercedes-Benz Speci/cations for Oper-
ating Fluids 320.1. Ha
ve the coolant regula rly re placed at a quali/ed
specialist workshop.
Proportion of antif reeze concentrate in the engine
cooling system:
R A minimum of 50% (antifreeze pr otection down
to about -37°C)
R A maximum of 55% (antif reeze pr otection
down to-45°C) N
No ot
tes on windscr
es on windscr een w
een washer
asher 0uid
0uid Obser
vethe no tes on operating 0uids
(/ page 352). &
W
WARNING
ARNING Risk of /re and injury from
windscreen washer concent rate
Wi ndsc reen washer concent rate is highly 0am-
mable. If it comes into contact with hot com-
ponents, it may ignite. #
Make sure that windscreen washer con-
cent rate is not spilled near tothe /ller
opening. *
N NOOTE
TE Damage totheex terior lighting due
to unsuitable windscreen washer 0uid Unsuitable windscreen
washer 0uids may
damage the plastic sur face of theex terior
lighting. #
Only use windscreen washer 0uids which
are also suitable for use on plastic sur fa-
ces, e.g. MB SummerFit or MB WinterFit. 354
354
Te
ch nical data
St
andard: EN 62196-3
St yle: FF
Plug type: charging cable soc ket and vehicle
plug
Vo ltage range: 200 V to920 V
Missing values werenot available at the time of
going topress.
Dat Dat a on c
a on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery EQC 400 4MA
EQC 400 4MA
TIC
TIC
Ty pe Lithium-ion
Usable energy content 80 kWh
Ra nge
Cha rge time – mode 4
with appr ox. 110 kW peak
ch arging capacity App
rox. 40
min
Char getime – mode 3
with 11 kW charging capacity
(depending on the condition of
th eve hicle body) App
rox. 7 h
30 min EQC 400 4MA
EQC 400 4MA
TIC
TIC
Char getime – mode 3
with 7.4 kW charging capacity App
rox. 11 h
Char getime – mode 2
with 3.7 kW charging capacity App
rox. 21 h
30 min
Char getime – mode 2
with 2.3 kW charging capacity App
rox. 42 h
Char getime – mode 2
with 1.8 kW charging capacity App
rox. 54 h Charging times – modes 2 and 3 apply
toAC
ch arging from 10% to100% of the usable energy
content.
Charging time – mode 4 applies toDC charging
from 10% to80% of the usable energy content.
The time take nto charge the battery depends on
th ech arge status of the batter y,the ambient tem-
perature and thech arging capacity of the batter y.
The charging capacit y,in turn, depends on the
supply voltage, the cur rent intensity and the type
of po wer suppl y. The nominal
voltage range foryo ur vehicle can be
fo und on the information label in the soc ket co ver
( / page 167). T T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe cooling system may be nec-
essar y,depending on theve hicle model. The ret-
ro /tting of a trailer hit chis only permissible if a
to wing capacity is speci/ed in your vehicle docu-
ments.
Fu rther information can be obtained at a quali/ed
specialist workshop. Te
ch nical data
357 357
Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
To switch off the engine,
press Start/Stop button
for at least 3 seconds or 3
times. *Y
ou ha vepressed the start/s top button while theve hicle is in motion. #
Toswitch o. the drive system while theve hicle is in motion (/ page 154).
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* N
N O OTE
TE Damage tothe drive system due toinsu1cient coolant #
Avoid long journe yswith insu1cient coolant. #
Have the cooling system of the drive system checked at a quali/ed specialist workshop.
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. 372 372
Display messages and
warning/indicator lamps