2022 MERCEDES-BENZ EQC SUV service

%
If Mercedes me connect 5is acti ve,the
ve hicle is lin ked with Mercedes me connect.
Ve hicle data is then transmitted tothe back
end system. What data is transmitted
depends on which services are activated. Fur-
th er de tails can be found in the Mercedes me
connect term s and conditions and data pro-
te ction information. The function is count ry-
dependent.
If transmission of vehicle position 6is
active , Mercedes me connect services ha ve
been activated forth is vehicle which access
th eve hicle's geoposition. In which ins tances
th ege oposition is transmitted depends on the
particular services. Further de tails can be
fo und in the Mercedes me connect term s and
conditions and data pr otection information.
The function is countr y-dependent. Oper Oper
ating t
ating t he MBUX multimedia syst
he MBUX multimedia syst em
em Using T Using T
ouc
ouc h Contr
h Contr ol ol 1
© Calls up the home screen
2 Touch Control
3 G Press brie0y: returns tothe pr evious
display
4 ß Press thero ck er switch down brie0y:
sho wsfavo urites ß
Press thero ck er switch down and hold:
adds favo urites and themes
° Turn cont roller: adjusts thevo lume
8 Press controller: switches o. the sound
6 Press thero ck er switch up: makes or
accepts a call
~ Press thero ck er switch down: rejects or
ends a call
Na vigation thro ugh the menus is car ried out with
To uch Control 2with single-/nger swipes. #
T To select a menu op
o select a menu op tion:
tion:swipe and press. #
T To mov o mov e t
e the digit
he digit al map:
al map: swipe in any direc-
tion.
Using t
Using t he t
he touc
ouchscr
hscr een
een #
Select menu options, symbols or characters
by pressing brie0y. #
T
To na
o na vig
vigat
ate in menus:
e in menus: swipe up, down, leT or
ri ght. #
T
To use handwr
o use handwr iting t
iting to ent
o enter c
er char
haract
acter
ers:
s: write
th ech aracter with one /nger on the
to uchscreen. 258
258
MBUX multimedia system

#
Press rock er switch 1up.
or #
Say "Hello Mercedes". Ov
Ov
er
ervie
vie w of t
w of t he MBUX Int
he MBUX Int er
erior Assist
ior Assist ant
ant &
W
W ARNING
ARNING Risk of injury from the cam-
era's laser radiation
This product uses a classi/cation 1 laser sys-
te m. If the housing is opened or damaged,
laser radiation may damage your retina. #
Do not open the housing. #
Always ha vemaintenance workand
re pairs car ried out byaqu ali/ed special-
ist workshop. This device is a class 1 laser product in accord-
ance with IEC 60825-1:2014 and DIN EN
60825-1:2014. The camera is located in
theove rhead control
panel.
If th eve hicle is /tted with the MBUX Interior
Assistant, selected functions of the multimedia
system can be operated contact-free. The MBUX
Interior Assistant can di.erentiate between driver
and front passenger interactions and de tects spe-
ci/c hand positions (poses).
Syst
Syst em limits, displa em limits, displa y messag
y messages and not
es and not es f
es for
or
r
r ecti/cation
ecti/cation
The system may be impaired or may not function
in thefo llowing situations:
R The camera in theove rhead control panel may
heat up due tooperating conditions. As a
re sult the camera may switch o. temp oraril y,
particular lyduring longer periods of operation
and at high outside temp eratures. Do not
touch or co verth e camera and wait
until the camera has cooled down and is avail-
able again.
R The camera is co vered, dirty, misted up or
scratched.
Wa it until the camera has cooled down before
cleaning the camera lens.
Clean the outside of the camera lens with a
dry or damp cotton clo th. Do not use micro/-
bre clo ths. Do no not tre mo vethe co ver when
cleaning.
R Recognition can be impaired byre0ective
clo thing, an adverse colour of clo thing or by
accessories, forex ample.
R Clothing being worn(hat, sha wl, scarf) may be
limiting the de tection area of the camera.
Ke ep the camera's /eld of vision clear.
R The camera is not operational.
Consult a Mercedes-Benz service centre. MBUX multimedia system
261 261

The
following entries can be made, forex ample:
R Town, st reet, house number
R Street,to wn
R Postcode
R POI name or POI ca tegor y,e.g. Parking
R Contact name #
Select a sear chresult in list 3. #
Calculate thero ute (/ page 273).
% You can /nd fur ther information about desti-
nation entr y,e.g. thre e-word addresses, in the
Digital Owner's Manual.
Changing country
Changing country #
Select the country indicator in 1.#
Enter the country indicator. #
Select the country in 3.
Using online sear ch
Using online sear ch
% Requirements: the media display sho wsan
Internet connection in the status line with the
Q symbol. Destination ent
ryuses online map services. If the
on-board sear ch/nds no sui table destinations or
if yo uch ange countries, the online sear chisavail-
able.
Fo rth e destination you can enter an address, a
POI or a thre e-word address. #
Enter the destination in input line 2.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displa yed.
or #
Select country indicator 1. #
Select the pr ovider forth e online service from
th e countries list. #
Enter the destination in input line 2. #
Select the destination in the list. Calculating a r Calculating a r
out
out e wit
e wit h Electr
h Electr ic Int
ic Intellig
elligence and
ence and
using se
using se ttings f
ttings for r
or rout
oute guidance
e guidance R
R
eq
eq uir
uir ements:
ements:
R The destination has been entered.
R The destination address is shown. R
F
For na
or na vig
vigation wit
ation wit h Electr
h Electric Int
ic Intellig
elligence:
ence:
- Mercedes me connect is available.
- You ha vea Mercedes me connect user
account and theve hicle is connected with
th e account.
- The "Electric Intelligence Remo teand Navi-
ga tion Services" option is available and
activated in the Mercedes me Portal.
- The scope includes the "N avigation with
Electric Intelligence" and "Display of charg-
ing stations" services.
- The Electric Intelligence route option is
switched on. MBUX multimedia system
273
273

Displa
Displa
ying additional inf
ying additional inf or
ormation in t
mation in t he camera
he camera
image
image #
Select Z. #
Select Advanced. #
Select Augmented Reality. #
Activate Street names andHouse numbers.
During route guidance, street names and
house numbers are shown in the camera
image. Using map functions
Using map functions
Multimedia system:
4 © 5
Navigation
Se
Se tting t
tting t he map scale
he map scale #
T
To zoom in:
o zoom in: tap twice quickly with one /n ger
on the media displa y. #
T
To zoom out
o zoom out: :ta p with two /ngers on the
media displa y.
Mo
Mo ving t
ving t he map
he map #
Moveone /nger in any direction on the
to uchscreen. #
T
To r
o r ese
ese t t
t the map t
he map t o t
o the curr
he curr ent v
ent vehicle posi-
ehicle posi-
tion:
tion: press \brie0y.
Selecting map or
Selecting map or ient
ientation
ation #
Tapre peatedly on theÄ compass symbol
on the map.
The view changes in the sequence 3D,2D
heading up to2D north up .
Switc
Switc hing mot
hing mot orwa
or wa y inf
y inf or
ormation
mation on/o.
on/o. #
Select Z. #
Activate or deactivate Motorway information . Using ser
Using ser
vices
vices R
R
eq
eq uir
uir ements:
ements:
R There is an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service. Fu
rther information can be found at: https://
www.mercedes.me
R The service is available and has been activa-
te d.
R The following additional conditions apply to
th ePa rking service:
- The navigation services option is available,
subscribed toand activated in the
Mercedes me Portal.
- The parking service is part of the scope of
th eNa vigation Services.
Multimedia system: 4 © 5
Navigation
Displa
Displa ying t
ying the
hetr
tra1c
a1c situation wit
situation wit h Liv
h Live
eTr
Tra1c
a1c
Inf
Inf or
ormation
mation #
Select Z. #
Activate Traffic . #
Select Advanced. #
Select View. #
Select Map elements . MBUX multimedia system
275
275

#
Activate Traffic incidents, Free-flowing traffic
and Delay.
If tra1c information has been received, then
tra1c incidents such as roadwor ks,ro ad
bloc ks, local area reports (e.g. fog) and warn-
ing message s are displayed.
The tra1c delay is displa yedfo rth e cur rent
ro ute. Tra1c dela yslasting one minute or lon-
ge r are take n into consideration.
Displa
Displa ying hazar
ying hazar d w
d war
arnings wit
nings wit h Car
h Car-t
-to-X commu-
o-X commu-
nication
nication
If hazard warnings are available these can be
shown as symbols on the map. The display
depends on the settings forth eTraffic andTraf-
fic incidents options. #
Set the options.
If Traffic is switched o. and Traffic incidents
is switched on, the symbols are shown on the
prospective route.
Displa
Displa ying w ying w eat
eather inf
her inf or
ormation and ot
mation and other map
her map
cont
cont ents
ents #
Select Z. #
Select Advanced. #
Select View. #
Select Map elements. #
Scroll up and show theONLINE MAP CON-
TENTS categor y. #
Switch on a se rvice, e.g. Weather.
Cur rent we ather information is displ ayed on
th e navigation map, e.g. temp erature or cloud
co ver.
P
P ar
ar king ser
king ser vice
vice
* NO
NOTE
TEDamage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N NOOTE
TE Vehicle damage due tofailure to
obser velocal information and parking
conditions The data is based on
the information pr ovided
by there specti veservice pr oviders.
Mercedes-Benz does not guarantee the accu-
ra cy of the information pr ovided in relation to
th e car park or parking area. #
Always obser vethe local information and
conditions. %
This service is not available in all countries. #
Select Zand activate Parking. #
Tap on jinthe map. #
Select a parking option.
The map sho ws the parking options in the
vicinity. 276 276
MBUX multimedia system

The
following information is displa yed (if avail-
able):
R Destination address, dis tance from cur rent
ve hicle position and ar riva l time
R Information on the multi-s tore y car
park/car par k,forex ample:
- Opening times
- Parking charges
- Current occupancy
- Maximum parking time
- Maximum access height Maximum access height
The maximum access height sh ownby
th e parking service does not replace
th e need for obser vation of the actual
circumstances.
R Available payment options (Mercedes pa y,
coins, bank no tes, cards)
R Details on parking tari.s
R Number of available parking spaces
R Payment me thod (e.g. at the parking
me ter)
R Services/facilities at the parking option R
Telephone number #
Calculate thero ute (/ page 273). N No
ot
tes on t
es on t he dashcam
he dashcam *
N
NOOTE
TE Obser velegal regulations and data
pr otection provisions Yo
u are legally responsible for operation and
use of the dashcam functions.
The legal requ irements relating tooperation
and use of the dashcam can vary depending
on the country in which the dashcam is oper-
ated.
This function is not permitted in all countries. #
Before using the dashcam, inform your-
self about the content of the legal regu-
lations, in particular the data pr otection
re gulations in there specti vecount ryof
use. #
Obser vethe legal regulations, in particu-
lar the data pr otection regulations. Selecting a USB de Selecting a USB de
vice f
vice for a video r
or a video r ecor
ecording with
ding with
t
t he dashcam
he dashcam R R
eq eq uir
uir ements:
ements:
R Atleast one USB device is connected with the
multimedia system .
Multimedia system: 4 © 5
Mercedes me & Apps
5 Dashcam #
Select the USB device.
% When USB devices contain multiple partitions,
re corded video /les are not alw ays displ ayed
in there cording list.
Mercedes-Benz recommends that you use
USB devices with one partition. S
S
t
tar
ar ting or st
ting or st opping video r
opping video r ecor
ecording wit
ding wit h t
h the
he
dashcam
dashcam R
R
eq
eq uir
uir ements:
ements:
R A USB device is connected with the multime-
dia system .
R The vehicle is switched on. MBUX multimedia system
277
277

Multimedia system:
4 © 5
Mercedes me & Apps
5 Dashcam #
If se veral USB devices are connected with the
multimedia system, select a USB device
(/ page 277). #
Select theIndividual recording orLoop
recording recording mode.
If Individual recording is selected andthe
memory is full there cording stops.
If Loop recording has been selected, se veral
short video /les are recorded. When the mem-
ory limit is reached, the oldest video /le is
dele ted and recording is continued automati-
call y. #
T To st o st art
art::select Start recording.
The length of there cording is shown. The
Please do not remove the storage medium.
message appears. The video /le is stored on
th e USB device. #
T To end:
o end: selectEnd recording . A
report may appear in thefo llowing cases:
R Forth eIndividual recording recording mode:
th e memory is full or there are only a few
minutes recording time available. The video
re cording stops or will be stopped imminent ly.
Change the USB device or dele tea video /le.
R If a video recording has star ted and a national
border is de tected, theNational border
crossed. Please observe the countryspecific
regulations regarding video recording. mes-
sage appears.
This function is not available in all countries.
R The camera is not functional, theCamera
unavailable message appears.
Ha ve the camera checked in a Mercedes-Benz
service centre. T T
elephone
elephone T
T
elephony
elephony N
No
ot
tes on t
es on t elephony
elephony &
W
WARNING
ARNING Risk of dist raction from operat-
ing integ rated communication equipment
while theve hicle is in motion
If yo u operate communication equipment inte-
gr ated in theve hicle when driving, you could
be distracted from the tra1c situation. This
could also cause youto lose control of the
ve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y.278
278
MBUX multimedia system

The
following cases can lead tothe call being dis-
connected while theve hicle is in motion:
R You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is log ged into
th e network with the second SIM card at the
same time
The multimedia system supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire-
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may 0uctuate.
Fu rther information can be obtained from a
Mercedes-Benz service cent reor at: https://
www.mercedes-benz.com/connect 280
280
MBUX multimedia system