NOTE
The tire sealant cannot be reused.
Purchase new tire sealant at an
Authorized Mazda Dealer.
The emergency flat tire repair kit
cannot be used in the following
cases.
Consult an Authorized Mazda
Dealer.
The period of eff ective use for the
tire sealant has expired. (The
period of eff ectiveness is indicated
on the bottle label.)
The tear or puncture exceeds
about 4 mm (0.16 in).
The damage has occurred to an
area of the tire other than the
tread.
The vehicle has been driven with
nearly no air remaining in the tire.
The tire has come o ff the wheel
rim.
Damage to the wheel rim has
occurred.
The tire has 2 or more punctures.
▼ Using the Emergency Flat Tire
Repair Kit
1. Park on a level surface o
ff the
right-of-way and set the parking
brake.
2. Shift the selector lever to the P position and switch the power
switch to OFF.
3. Turn on the hazard warning flasher.
4. Unload passengers and luggage,
and remove the emergency flat tire
repair kit.
5. Shake the sealant bottle to mix the contents. Then extend the injection
hose.
1. Injection hose
CAUTION
Do not shake the bottle excessively.
Otherwise, the sealant could spray
out of the injection hose, and if the
sealant contacts clothing or other
objects, you may not be able to
remove it.
NOTE
The sealant hardens easily and
injecting it will be di fficult under
cold weather conditions (0 °C
(32 °F) or below). Warm the
sealant inside the vehicle to
facilitate injection.
If Trouble Arises
Flat Tire
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depressed at the same time while
driving.
Release the accelerator pedal and
depress the brake pedal.
▼TCS/DSC Indication/Indicator
Light (Turns on)
If the light stays on, the TCS, DSC or
the brake assist system may have a
malfunction and they may not operate
correctly. Take your vehicle to an
Authorized Mazda Dealer.
▼Air Bag/Front Seat Belt
Pretensioner System Warning
Indication/Warning Light
A system malfunction is indicated if the
warning light constantly
flashes,
constantly turns on or does not turn on
at all when the power switch is
switched ON. If any of these
conditions occurs, consult an
Authorized Mazda Dealer as soon as
possible. The system may not operate
in an accident.
WARNING
Never tamper with the air bag/
pretensioner systems and always have
an Authorized Mazda Dealer perform
all servicing and repairs:
Self-servicing or tampering with the
systems is dangerous. An air bag/
pretensioner could accidentally
activate or become disabled causing
serious injury or death.
▼ Tire Pressure Monitoring System
(TPMS) Warning Indication/
Warning Light (Flashing)
If there is a problem with the TPMS or
the voltage of a tire pressure sensor
decreases, the TPMS warning light
fl
ashes and a message is displayed on
the multi-information display. Have
your vehicle inspected by an
Authorized Mazda Dealer.
WARNING
Do not drive the vehicle at high
speeds if the TPMS warning light turns
on or flashes:
Driving the vehicle at high speeds
while the TPMS warning light is turned
on or fl ashing is dangerous because
the brake performance and the
steering wheel operability will be
reduced. If the vehicle is driven at high
speeds or the brakes are suddenly
applied, it could lead to an accident.
Gradually apply the brakes to lower the
vehicle's speed.
Do not ignore the TPMS warning light
when it is turned on or flashing:
Continuing to drive the vehicle while
ignoring the illumination/ flashing of
the TPMS warning light is dangerous
because a tire may burst which could
lead to an accident. Take appropriate
measures as soon as possible.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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▼KEY Warning Indication/Warning
Light (Red)
“Keyless Entry System Malfunction.
Have the Vehicle Inspected” is
displayed
This message is displayed if the system
has a problem.
Contact an Authorized Mazda Dealer.
CAUTION
If the power switch indicator light
(amber)
flashes at the same time, the
EV system may not start. Have the
vehicle inspected by an Authorized
Mazda Dealer as soon as possible.
Refer to When Stopping the EV System
on page 4-8.
“Key Not Detected” is displayed
The KEY warning indication/warning
light (red) displays/turns on under the
following conditions. Bring the key into
the operation range.
The key is outside of the operation
range or it is placed in the cabin but
in a position where it is di fficult to be
detected.
Without the power switch switched
OFF, the key is taken out of the
cabin, then all the doors are closed.
▼ Security Indicator Light
If the security indicator light turns on/
fl
ashes while driving , do not stop the
EV system (leave it operating) and have
the vehicle inspected at an Authorized
Mazda Dealer. If the EV system is
stopped, it may not be restarted.
If the EV system cannot be started,
switch the power switch OFF, place the
key in another position within the
operation range, and then restart the
EV system.
Check the security indicator light and if
it does not turn o ff, such as it remains
on or flashes, switch the power switch
OFF, wait for a while, and then restart
the system.
If the EV system does not start after
three attempts, a system malfunction
may have occurred. Have the vehicle
inspected by an Authorized Mazda
Dealer.
NOTE
Because the electronic codes are reset
when the immobilizer system is
repaired, the keys are needed. Make
sure to bring all the keys to an
Authorized Mazda Dealer so that they
can be programmed.
▼ High Beam Control System (HBC)
Warning Indication/Warning Light
(Amber)
*
The light remains turned on if there is a
problem with the system. Have your
vehicle inspected at an Authorized
Mazda Dealer.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modi
fied to accommodate a person
with certain medical conditions in
accordance with a certi fied physician,
contact an Authorized Mazda Dealer.
For more informatio n, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PA RT S M A N A G E R , t h e n p l ea s e
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modi fied to accommodate a person
with certain medical conditions in
accordance with a certi fied
physician, go to STEP 2.
▼ STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modi
fied to
accommodate a person with certain
medical conditions in accordance with
a certi fied physician, you can reach
Mazda North American Operations by
one of the following ways.
Log on: at www.MazdaUSA.com
Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.
E -mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”
By phone at: 1 (800) 222-5500
By letter at:
ATTN : Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you effi ciently and
e ff ectively, please help us by providing
the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
Customer Information and Reporting Safety Defects
Customer Assistance
8-2
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(6) months after the expiration of
the warranty.
3. To file a claim with BBB AUTO LINE,
call 1-800-955-5100. There is no
charge for the call.
4. In order to file a claim with BBB
AUTO LINE, you will have to
provide your name and address,
the brand name and vehicle
identification number (VIN) of your
vehicle, and a statement of the
nature of your problem or
complaint. You will also be asked to
provide: the approximate date of
your acquisition of the vehicle, the
vehicle's current mileage, the
approximate date and mileage at
the time any problem(s) were first
brought to the attention of Mazda
or one of our dealers, and a
statement of the relief you are
seeking.
5. BBB AUTO LINE sta ff may try to
help resolve your dispute through
mediation. If mediation is not
successful, or if you do not wish to
participate in mediation, claims
within the program's jurisdiction
may be presented to an arbitrator
at an informal hearing. The
arbitrator's decision should
ordinarily be issued within 40 days
from the time your complaint is
filed; there may be a delay of 7
days if you did not first contact
Mazda about your problem, or a
delay of up to 30 days if the
arbitrator requests an inspection/
report by an impartial technical
expert or further investigation and
report by BBB AUTO LINE.
6. You are required to use BBB AUTO LINE before asserting in court any
rights or remedies conferred by
California Civil Code Section
1793.22. You are also required touse BBB AUTO LINE before
exercising rights or seeking
remedies created by Title I of the
Magnuson-Moss Warranty Act, 15
U.S.C. sec. 2301 et seq. If you
choose to seek redress by pursuing
rights and remedies not created by
California Civi l Code Section
1793.22 or Title I of the
Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not
required by those statutes.
7. California Civi l Code Section
1793.2 (d) requires that, if Mazda
or its representative is unable to
repair a new motor vehicle to
conform to the vehicle's applicable
express warranty after a reasonable
number of attempts, Mazda may be
required to replace or repurchase
the vehicle. California Civil Code
Section 1793.22 (b) creates a
presumption that Mazda has had a
reasonable number of attempts to
conform the vehicle to its
applicable express warranties if,
within 18 months from delivery to
the buyer or 18,000 miles on the
vehicle's odometer, whichever
occurs first, one or more of the
following occurs:
The same nonconformity [a
failure to conform to the written
warranty that substantially impairs
the use, value or safety of the
vehicle] results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is
driven AND the nonconformity
has been subject to repair two or
more times by Mazda or its
agents AND the buyer or lessee
has directly noti fied Mazda of the
need for the repair of the
nonconformity; OR
Customer Information and Reporting Safety Defects
Customer Assistance
8-4
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REGIONAL OFFICES COVERING AREASMAZDA CANADA INC.
QUEBEC REGION
6111 ROUTE TRANS -
CANADIENNE
POINTE CLAIRE, QUE -
BEC
H9R 5A5
(514) 694-6390 QUEBECCustomer Assistance
(Puerto Rico)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. That is why
all Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we re
commend that you
take the following steps:
▼ STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.
▼STEP 2
If, after following STEP 1, you feel the
need for further assistance, please
contact your area's Mazda
representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-10.
Please help us by providing the
following information:
1. Your name, address, and telephone
number
2. Year and model of vehicle
3. Vehicle Identi fication Number (17
digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
Customer Information and Reporting Safety Defects
Customer Assistance
8-8
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Event Data Recorder
(U.S.A. and Canada)
▼ Event Data Recorder
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR in
this vehicle is designed to record such
data as:
How various systems in your vehicle
were operating;
Whether or not the driver and
passenger safety belts were buckled/
fastened;
How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
NOTE :
EDR data are recorded by your vehicle
only if a non-trivial crash or near
crash-like situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded. However,
other parties, such as law
enforcement, could combine the EDR
data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information if
they have access to the vehicle or the
EDR.
Mazda will not disclose any of the data
recorded in an EDR to a third party
unless:
A written agreement from the vehicle
owner or the lessee is obtained
O fficially requested by the police or
other law enforcement authorities
Used as a defense for Mazda in a
lawsuit, claim, or arbitration
Ordered by a judge or court
However, if necessary Mazda will:
Use the data for research on Mazda
vehicle performance, including
safety.
Disclose the data or the summarized
data to a third party for research
purposes without disclosing vehicle
or owner identi fication information.
Customer Information and Reporting Safety Defects
Event Data Recorder
8-17
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95
“95” is the Load Index. This two-or
three-digit number indicates how
much weight each tire can support.
H
“H” is the speed rating. The speed
rating denotes the maximum speed for
which the use of the tire is rated.
Letter Rating Speed RatingQ 99 mphR 106 mph
S 112 mph
T 118 mph
U 124 mph
H 130 mph
V 149 mph
W 168
* mph
Y 186
* mph
* For tires with a maximum speed capability over
149 mph, tire manufacturers sometimes use the
letters ZR. For tires with a maximum speed
capability over 186 mph, tire manufacturers
always use the letters ZR.
M+S or M/S: Mud and Snow
AT
: All Terrain.
AS : All Season. The “M+S” or “M/S”
indicates that the tire has some
functional use in mud and snow.
U.S. DOT Tire Identi fication Number
(TIN)
This begins with the letters “DOT”
which indicates the tire meets all
federal standards. The next two
numbers or letters are the plant code
where it was manufactured, and the
last four numbers represent the week
and year the tire was manufactured.
For example, the numbers 457 means
the 45st week of 1997. After 2000 the
numbers go to four digits. For
example, the number 2102 means the
21th week of 2002. The other
numbers are marketing codes used at
the manufacturer's discretion. This
information is used to contact
consumers if a tire defect requires a
recall.
Tire Ply Composition and Materials
Used
The number of plies indicates the
number of layers of rubber-coated
fabric in the tire. In general, the greater
the number of plies, the more weight a
tire can support. Tire manufacturers
also must indicate the tire materials,
which include steel, nylon, polyester,
and other.
Maximum Load Rating
This number indi cates the maximum
load in kilograms and pounds that can
be carried by the tire.
Maximum Permissible In flation
Pressure
This number is the greatest amount of
air pressure that should ever be put in
the tire under normal driving
conditions.
Tread Wear, Traction and Temperature
Grades
Trea d wea r : The tread wear grade is a
comparative rating based on the wear
rate of the tire when tested under
controlled conditions on a specified
government test course. For example,
a tire graded 150 would wear one and
one-half (1 1/2) times as well on the
government course as a tire graded
100.
Traction: The traction grades, from
highest to lowest are AA, A, B, and C.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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