▼Multi-information Display
1. Multi-information Display
2. INFO switch
The multi-information display indicates the following information.
SpeedometerOdometerTr i p m e te rOutside temperatureRemaining high voltage battery powerDistance-to-full dischargeAverage energy e
fficiencyInstantaneous energy
effi ciencyCharge status displayi-ACTIVSENSE DisplayCompass DisplayDoor-Ajar/Liftgate-Ajar Warning Indication*1
Message Display
*1 Displayed when opening door/liftgate.
When Driving
Instrument Cluster and Display
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5. Message display*2
*1 Displays only while charge connector is connected.*2 Displayed only when a warning occurs.
▼Odometer, Trip Meter and Trip
Meter Selector
You can switch between the odometer
and trip meter display using the TRIP
switch.
1. TRIP switch
2. Odometer display
3. Trip meter A display
4. Trip meter B display
Odometer
The odometer records the total
distance the vehicle has been driven.
Tr i p m e t e r
The driving distance for a speci
fied
interval is indicated. Two types (TRIP A,
TRIP B) of interval distance can be
measured.
For instance, trip meter A can record
the distance from the point of origin,
and trip meter B can record the
distance from where the high voltage
battery was charged.
When trip meter A is selected, TRIP A
will be displayed. When trip meter B is
selected, TRIP B will be displayed.
The trip meter can be reset by pressing
the TRIP switch for 1.5 seconds or
more while the trip meter is displayed.
NOTE
Only the trip meters record tenths of
kilometers (miles).
▼ High Voltage Battery Temperature
Gauge
Displays the high voltage battery
temperature. The blue range of the
gauge indicates that the high voltage
battery temperature is low and the red
range indicates that it is high and
overheating.
When Driving
Instrument Cluster and Display
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(6) months after the expiration of
the warranty.
3. To file a claim with BBB AUTO LINE,
call 1-800-955-5100. There is no
charge for the call.
4. In order to file a claim with BBB
AUTO LINE, you will have to
provide your name and address,
the brand name and vehicle
identification number (VIN) of your
vehicle, and a statement of the
nature of your problem or
complaint. You will also be asked to
provide: the approximate date of
your acquisition of the vehicle, the
vehicle's current mileage, the
approximate date and mileage at
the time any problem(s) were first
brought to the attention of Mazda
or one of our dealers, and a
statement of the relief you are
seeking.
5. BBB AUTO LINE sta ff may try to
help resolve your dispute through
mediation. If mediation is not
successful, or if you do not wish to
participate in mediation, claims
within the program's jurisdiction
may be presented to an arbitrator
at an informal hearing. The
arbitrator's decision should
ordinarily be issued within 40 days
from the time your complaint is
filed; there may be a delay of 7
days if you did not first contact
Mazda about your problem, or a
delay of up to 30 days if the
arbitrator requests an inspection/
report by an impartial technical
expert or further investigation and
report by BBB AUTO LINE.
6. You are required to use BBB AUTO LINE before asserting in court any
rights or remedies conferred by
California Civil Code Section
1793.22. You are also required touse BBB AUTO LINE before
exercising rights or seeking
remedies created by Title I of the
Magnuson-Moss Warranty Act, 15
U.S.C. sec. 2301 et seq. If you
choose to seek redress by pursuing
rights and remedies not created by
California Civi l Code Section
1793.22 or Title I of the
Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not
required by those statutes.
7. California Civi l Code Section
1793.2 (d) requires that, if Mazda
or its representative is unable to
repair a new motor vehicle to
conform to the vehicle's applicable
express warranty after a reasonable
number of attempts, Mazda may be
required to replace or repurchase
the vehicle. California Civil Code
Section 1793.22 (b) creates a
presumption that Mazda has had a
reasonable number of attempts to
conform the vehicle to its
applicable express warranties if,
within 18 months from delivery to
the buyer or 18,000 miles on the
vehicle's odometer, whichever
occurs first, one or more of the
following occurs:
The same nonconformity [a
failure to conform to the written
warranty that substantially impairs
the use, value or safety of the
vehicle] results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is
driven AND the nonconformity
has been subject to repair two or
more times by Mazda or its
agents AND the buyer or lessee
has directly noti fied Mazda of the
need for the repair of the
nonconformity; OR
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance(Canada)
▼Satisfaction Review Process
Your complete and permanent
satisfaction is of primary concern to
Mazda. All Authorized Mazda Dealers
have both the knowledge and tools to
keep your Mazda in top condition. In
our experience, any questions,
problems, or complaints regarding the
operation of your Mazda or any other
general service transactions are most
e
ff ectively resolved by your dealer. If
the cause of your dissatisfaction
cannot adequately be addressed by
normal dealership procedures, we
recommend that you take the
following steps:
▼ STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of
dealership management. If the Service
Manager has already reviewed your
concerns, contact the owner of the
dealership or its General Manager.
▼STEP 2: Contact the Mazda
Regional O
ffice
If you feel that you still require
assistance, ask the dealer Service
Manager to arrange for you to meet
the local Mazda Service
Representative. If more expedient,
contact Mazda Canada Inc. Regional
Office nearest you for such
arrangements. Regional O ffice address
and phone numbers are shown (page
8-7).
▼ STEP 3: Contact the Mazda
Customer Relations Department
If still not substantially satis
fied,
contact the Customer Relations
Department, Mazda Canada Inc., 55
Vogell Road, Richmond Hill, Ontario,
L4B 3K5 Canada TEL : 1 (800)
263-4680.
Provide the Department with the
following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identi fication Number
(VIN). Refer to the Vehicle
Identi fication Number on page
9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with
the local Mazda Service
Representative, will review the case to
determine if everything possible has
been done to ensure your satisfaction.
Please recognize that the resolution of
service problems in most cases
requires the use of your Mazda
dealer's service facilities, personnel
and equipment. We urge you to follow
the above three steps in sequence for
most e ffective results.
▼ Mediation/Arbitration Program
Occasionally a customer concern
cannot be resolved through Mazda's
Customer Satisfaction Program. If after
exhausting the procedures in this
manual your concern is still not
resolved, you have another option.
Mazda Canada Inc. participates in an
arbitration program administered by
the Canadian Motor Vehicle
Arbitration Plan (CAMVAP). CAMVAP
will advise you about how your
Customer Information and Reporting Safety Defects
Customer Assistance
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Index
Compass display.................. 4-18
Dashboard illumination........ 4-14
Distance-to-full Discharge..... 4-16
High Voltage Battery Power
Gauge..................................4-14
High Voltage Battery Temperature
Gauge..................................4-13
Indication/indicator lights..... 4-21
Instantaneous Energy Efficiency .....
........................................... 4-17
i-ACTIVSENSE display........... 4-17
Message Display................... 4-18
Message indicated on multi-
information display............... 7-33
Multi-information display...... 4-11
Odometer............................ 4-13
Outside temperature
display................................. 4-15
Power Meter.......................... 4-9
Remaining High Voltage Battery
Power Indication.................. 4-16
Speedometer......................... 4-9
Trip meter............................ 4-13
Warning indication/warning
lights....................................4-19
Interior Care............................. 6-40 Active driving display
maintenance........................ 6-42
Cleaning the floor mats......... 6-42
Glass and Mirror
Maintenance........................ 6-42
Instrument panel top (Soft pad)
maintenance........................ 6-41
Leather upholstery
maintenance........................ 6-41
Panel and Cork Area
Maintenance........................ 6-42
Plastic part maintenance....... 6-41
Seat belt maintenance.......... 6-40
Upholstery and synthetic leather
maintenance........................ 6-40Vinyl upholstery
maintenance........................ 6-40
Interior Lights............................ 5-37 Luggage compartment light... 5-37
Map lights............................5-37
Overhead lights.................... 5-37
i-ACTIVSENSE........................... 4-68 Active safety technology........ 4-68
Adaptive Front Lighting System
(AFS)................................... 4-82
Blind Spot Monitoring
(BSM).................................. 4-87
Camera and sensors............. 4-69
Cruising & Traffic Support
(CTS)................................. 4-118
Distance & Speed Alert
(DSA).................................. 4-99
Driver Attention Alert
(DAA)................................ 4-100
Driver monitoring camera..... 4-81
Driver Monitoring (DM)...... 4-102
Emergency Lane Keeping
(ELK).................................. 4-129
Forward Sensing Camera
(FSC)................................... 4-71
Front camera/side cameras/rear
camera................................ 4-81
Front Cross Traffic Alert
(FCTA)............................... 4-104
Front radar sensor.................4-75
Front side radar sensor.......... 4-77
High Beam Control System
(HBC).................................. 4-83
i-ACTIVSENSE OFF Switch..... 4-70
i-ACTIVSENSE status symbol
(warning/risk avoidance support
system)................................ 4-69
Lane Departure Warning System
(LDWS)................................ 4-84
Lane-keep Assist System
(LAS)..................................4-127
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